# TeamSupport Pricing 2026 | Capterra

> Learn more about TeamSupport pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/87908/TeamSupport/pricing

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# Pricing for TeamSupport

[4.5 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/)

Write a Review!

## [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/) has **4** pricing plans

-   No free trial
-   No free version

**Credit Card Required:** No

**Discount:** Information not available

### Starter

$45

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Starter plan includes:

-   Ticketing System
-   Workflow Management and Ticket Automation
-   Omnichannel: Email, Chat, Web, Social, and more
-   Customer Hub and self-service Portal
-   AI Productivity Tools

### Professional

$65

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Professional plan includes:

-   Ticketing System
-   Advanced Routing
-   Fully Customizable Visitor and Agent Experience
-   Messaging Supervisor
-   Messaging Audit Logs

### Scale

$85.00

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Scale plan includes:

-   Support for Multiple Brands/Product Lines
-   Insights: Advanced Reporting and Customizable Dashboards
-   Sandbox
-   Asset and Inventory Management
-   Advanced Automation

### Live Chat

$29

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Live Chat plan includes:

-   Omni-Channel Conversation Management
-   Advanced Routing
-   Custom Branded Experiences
-   Conversation Collaboration

## Popular alternatives to [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)

Looking to learn more about Help Desk software similar to TeamSupport? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.

by Salesforce

[4.4 (18765)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price:$25/month

[LEARN MORE](https://www.capterra.com/p/61368/Salesforce/)

by Zendesk

[4.4 (4070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting Price:$39/month

[LEARN MORE](https://www.capterra.com/p/164283/Zendesk/)

by Text

[4.6 (1713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Starting Price:$25/month

[LEARN MORE](https://www.capterra.com/p/62194/LiveChat/)

by CyberSentriq

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price:$15/month

[LEARN MORE](https://www.capterra.com/p/102188/LiveAgent/)

by Freshworks

[4.5 (3407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting Price:$19/month

[LEARN MORE](https://www.capterra.com/p/124981/Freshdesk/)

[View all alternatives](https://www.capterra.com/p/87908/TeamSupport/alternatives/)

## What do others say about [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/) pricing?

Pricing RatingN/A

Value For Money[4.4(848)](https://www.capterra.com/p/87908/TeamSupport/reviews/)

Pros

Cons

[Read All 848 Reviews](https://www.capterra.com/p/87908/TeamSupport/reviews/)

Read Full Reviews Below

Stefan L.

Sales Manager

Package/Freight Delivery, 11-50 employees

Used the software for: Less than 6 months

**

Overall Rating

3.0

**

Ease of Use

3.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

70%

7/10

Reviewer Source

Source: Capterra

November 11, 2025

"Great Tool!"

**Overall:** TeamSupport has been a strong step up for our support operation. It really brought structure, visibility and consistency to how we handle customer‐issues — which in turn has helped improve our response times, accountability and service quality.

**Pros:** Using TeamSupport felt like a real win in several areas. I appreciated how it unified all our support tickets – emails, chats, calls – into one system, which meant we were no longer juggling multiple inboxes and forgetting client-issues. Reviews back this up: users note how it “centralizes tickets and automates routing so things don’t fall through the cracks.”

**Cons:** The user interface sometimes felt a bit dated or clunky — especially when you’re navigating lots of tickets or complex filters. Some users say the search or loading times lag or require workarounds.

Kelly B.

Design Engineering Manager

Computer Software, 1,001-5,000 employees

Used the software for: 1-2 years

**

Overall Rating

4.0

**

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

80%

8/10

Reviewer Source

Source: Capterra

October 10, 2023

"It is an excellent help desk solution in our company"

**Overall:** The best thing about TeamSupport is the way it simplifies our interactions with clients. We can better address the needs of our customers if we pool our customer service resources. Because of the software's interoperability with our other tools, we are able to effortlessly consolidate our ticketing, task, and interaction management for all of our customers.

**Pros:** Having all the requests for help in one central location is quite convenient. Our team is able to get the most out of the software because of its seamless integration with our other systems.

**Cons:** I appreciate TeamSupport for what it's worth, but I've had some difficulties with it. It's annoying when the user interface is sluggish and unresponsive when we need to reply fast to a client's request.

**Switched From:** [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) and [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

**Reasons for Switching to TeamSupport:** TeamSupport's features are on par with those of similar programs, but I find it easier to use because the data I need to run my company is more neatly presented.

[Read All 848 Reviews](https://www.capterra.com/p/87908/TeamSupport/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

](https://www.capterra.com/resources/business-software-cost/)