# Firmwater LMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Firmwater LMS Software - reviews, pricing plans, popular comparisons to other Learning Management System products and more. Source: https://www.capterra.com/p/88028/Firmwater-LMS --- # Firmwater LMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Firmwater LMS ## What is Firmwater LMS? The LMS for training companies. Create distinct, branded e-learning sites for each of your clients or sell courses B2B and B2C with our Shopify e-commerce integration. Build custom courses of different sizes, and mix and match modules. With our multi-tenant solution, a single course update is automatically applied for all clients and learners. We provide personal and responsive support, taking the time to listen and understand your needs. No wading through community forums. Call us today. ## What is Firmwater LMS used for? [Learning Management System](https://www.capterra.com/learning-management-system-software/)[Training](https://www.capterra.com/training-software/)[Course Authoring](https://www.capterra.com/course-authoring-software/) Top alternative Featured Overall rating Based on 76 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $625 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Firmwater LMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.firmwater.com&name=Firmwater LMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Firmwater LMS 4.7 (76) VS. [4.3 (1,831)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price $625 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (76) Ease Of Use 4.3 (4,309) Value For Money 4.7 (48) Value For Money 4.2 (2,493) Customer Service 4.9 (76) Customer Service 4.1 (2,689) ## Firmwater LMS alternatives [4.6 (5,137)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.7 (596)](https://www.capterra.com/p/132935/TalentLMS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (192)](https://www.capterra.com/p/143513/LearnWorlds/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (187)](https://www.capterra.com/p/144871/iSpring-Learn/reviews/) Starting price $3.58 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/88028/Firmwater-LMS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Course Tracking 4.8 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Track which progress and course materials have been completed by each user Course Management 4.6 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Create, organize, and assign courses to users Learner Portal 4.6 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Students can access materials and communicate with instructors via their online student profile SCORM Compliance 4.7 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Certification & Licensing 4.5 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Tests/Assessments 4.4 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons Firmwater LMS 25 features Application programming interface that allows for integration with other systems/databases Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Supports learning paths that combine in-person classes with online/virtual courses LMS functionality built-in for content delivery Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Software specialized for corporate use Create, organize, and assign courses to users Track which progress and course materials have been completed by each user Add customized logos and colors to align with company branding Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Software specialized for companies that sell courses/content Students can access materials and communicate with instructors via their online student profile Organize and track educational activities Designing course materials to be completed in a sequential order for personalized learning purposes Access for students to complete learning materials on mobile platforms Manage and support multiple languages Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Allow users to access multiple services after entering their login credentials once Create tools to measure student retention of learning material and lessons Software designed for companies who offer training programs to clients Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.4 (41) 4.4 Based on 41 reviews ## Pricing Value for money 4.7 (48) Free Trial [View pricing plan details](https://www.capterra.com/p/88028/Firmwater-LMS/pricing/) Build $625.00 Flat Rate,Per Month It includes: - 100 Active Learners/Month - 5 Client Sites (Branded Training Portals) - Unlimited Groups - Ecommerce With Shopify - White Labelling - Custom Domain - SCORM Support (1.2 & 2004) Value for money 4.7 (48) 4.7 Based on 48 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ TrackTik](https://www.capterra.com/p/132312/TrackTik/)[ Seal Subscriptions](https://www.capterra.com/p/248939/Seal-Subscriptions/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (76) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (76) 4.9 Based on 76 reviews ## User reviews Overall rating 4.7 Based on 76 reviews Filter by rating 5(52) 4(22) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MC Michael C. Marketing Manager Education Management ### "HawkGrips Recommends Firmwater!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 5, 2025 Have been using Firmwater for 3 years, and really enjoy its simplicity for our Education department. We have about 20+ courses and will continue to grow. The process is nice and smooth for creating courses. Pros The smooth, direct integration with Shopify is a huge help for our company. Customer service is wonderful and quick to resolve problems. Cons Ideally, we’d be more integrated with HubSpot CRM, but we know the team is working at that. It would be nice if there was more maneuverability in adding participants to courses, courses to participants. It’s not easy for us to change quiz answers, and we chose to use Google Forms for evaluations instead of what Firmwater offers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2025 Hi Michael, Thanks for the review! It's been great seeing your eCommerce business thrive and knowing that our Shopify integration has played a role there. We've recently launched a new Zapier integration that allows our customers to link the LMS to 1000s of other apps including Hubspot. We'll be sure to reach out and work with you on the best way to improve your LMS experience. Jerry M. Learning and Development Manager Professional Training & Coaching ### "Outstanding Support and Customer Serives" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 2, 2025 I am a part-time and administrator and have only loaded a handful of courses to Firmwater. Loading SCORM files and updating course content is intuitive and easy to use. The support I receive from my contacts at Firmwater is outstanding! Pros The outstanding service provided by our Firmwater representatives. \[sensitive content hidden\] are always available, respond quickly to our initial questions, and provide quality support, with insightful solutions that keep us up and running. I always look forward to working with them as I continue to lean how to use our Firmwater LMS more effectively. Cons As a primary administrator, I need to be able to e would love to be able to review or edit courses, without having to make a copy of the course and then remove timers and prerequisites. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2025 Thanks Jerry! We strive to provide top-notch support and insight to our clients, so it's good to know you're finding it valuable! Firmwater customers can use their sandbox account or master site to review courses without any restrictions. But we understand the challenges with this for large compliance courses and will work to improve. PB Paula B. Client Experience Manager. E-Learning ### "Highly recommended!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2025 Pros They are incredibly diligent and always provide outstanding support with any task or question we have. Their response time is impressively quick, and the team consistently goes above and beyond to ensure everything runs smoothly. Everyone we’ve interacted with has been friendly, professional, and great at explaining things clearly. Cons Nothing to improve! Everything has been fantastic! Excellent service, fast responses, and a great team Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2025 Thanks for the review Paula! We're happy to know that our customer success team has been such a key part of your experience wth Firmwater! We're proud to have been working with you and your team for several years now and look forward to many more! Kristina B. Director of Marketing E-Learning ### "Reliable, Fast, and Constantly Improving LMS with Outstanding Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2025 Firmwater has exceeded our expectations. The system performance is much faster than our previous LMS and has resolved issues we faced with recertification, speed, and overall management. Our learners find it intuitive, and as admins, we appreciate how efficiently we can manage courses, track progress, and support users. The improvements and updates over the past few months have shown Firmwater’s strong commitment to ongoing innovation. Pros We’ve been using Firmwater LMS for over six months, and the experience has been excellent. The platform is fast, reliable, and easy to navigate for both learners and administrators. Their customer support team is outstanding — always quick to respond and willing to help with anything we need. I also appreciate how Firmwater continually enhances and adds features based on customer feedback. It’s clear they truly listen to their users. Cons There’s not much to dislike. Like any platform, there’s a short learning curve at the start, but their team makes onboarding smooth and provides great resources. Switched from [LearnDash](https://www.capterra.com/p/130248/LearnDash/) We switched from LearnDash to Firmwater because we needed a faster, more reliable LMS with stronger support and built-in tools for managing recertifications. Firmwater provided a more streamlined experience for both learners and admins, with better reporting, easier navigation, and responsive customer service. The transition eliminated several pain points we had with speed, automation, and system flexibility. Alternatives considered [Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/) [TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reasons for choosing Firmwater LMS Before choosing Firmwater LMS, we evaluated several alternatives including LearnDash, TalentLMS, and Absorb LMS. While each had useful features, Firmwater stood out for its dedicated customer support, intuitive interface, and strong focus on continuous improvement. It offered the right balance of functionality, ease of use, and reliability that best fit our organization’s needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2025 Hi Kristina, Thank you so much for such a positive review. It's been a pleasure getting to know you and the team over the past year and helping with your transition to a new LMS. We have even more updates and new features coming over the next few months and into the new year that we're excited to share with our clients! Thanks! The Firmwater Team SH Shannon H. Global Training Specialist Hospital & Health Care ### "Great LMS for Organized Learning" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 29, 2025 Overall, it’s been a positive experience — the system is reliable, organized, and effective for training management. Pros The platform is clean, easy to navigate, and makes assigning or accessing courses simple. I liked how organized the dashboard is — it’s easy to track user progress and completion. I appreciate how Firmwater integrates well with external links and supports structured learning paths. The ability to customize courses and manage users efficiently is a big plus Cons It can take a few extra steps to assign or locate specific courses in the library. The interface could be a bit more modern and intuitive in certain areas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2025 Thank you, Shannon! We know how important it is to track user progress and completion, so we're glad you've found value in our reporting, reminders and analytics. We've recently made updates to the LMS UI and have plans to continue modernizing the LMS with our clients' needs in mind. We know that a clean and fresh user experience can help lead to reduced admin work and more course completions! Benjamin S. Director E-Learning ### "Fantastic!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2025 We couldn't ask for more... and if we had I'm sure Firmwater would have already thought of it. If you are looking for an easy to get started with LMS platform your business can scale with, you have found it with Firmwater. Pros The platform is easy to understand, navigate, and customer satisfaction has been high. Progress tracking is easy to follow and understand and the user administration features have been well received. Most importantly the customer service has been exemplary and is the defining feature we most appreciate of Firmwater's LMS platform. Cons Occasional fussy integration with the Shopify platform but all issues have been quickly addressed and resolved by the Firmwater team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2025 Thanks for the review Ben! Always good to know that the LMS is easy to understand and navigate for both admins and student users. We're constantly working to improve on the Shopify integration experience and we're happy you've seen success with it! Looking forward to our continued partnership and growth with your eCommerce program. JR Judy R. Executive Assistant Security and Investigations ### "Great Platform and Even Better Support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2025 Overall, Firmwater LMS has been a great platform—easy to use, reliable, and highly customizable. It makes managing our training programs simple and efficient. Combined with their top-notch support, it’s a solution we’re really happy with and would definitely recommend. Pros The customer service! The Firmwater team is exceptional—responsive, knowledgeable, and always willing to go the extra mile to help. Every interaction has been positive, and they truly make you feel supported. Cons The only minor limitation I've ever had is the inability (as an admin) to log in and see exactly what the user sees. We've found a workaround, but having that option would make troubleshooting or assisting learners even easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2025 Hi Judy, Thank you so much for your review! We're glad to hear our customer service team has helped you succeed. And thank you for the feedback as well! We know it's important to test and view content from a user's perspective and we'll continue to improve that process. AU Anonymous User Director Education Management ### "Outstanding Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2023 Pros I found the customer service with Firmwater to be exceptional. Nothing was too much trouble, \[sensitive content hidden\] (our contact) was always available to support and help grow and understand our needs. Cons The pricing is the only thing which is a con about Firmwater and this is purely due to the volume of users we have, for the first few years the pricing was excellent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2023 Hi! Thanks for the 10/10 review! We're glad to know that our support has helped your business improve and grow! We're always looking at new ways we can help training companies scale up with different pricing strategies, so thank you for the feedback! -Liam and the Firmwater Team SB Sandy B. Owner E-Learning ### "Best LMS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 13, 2023 My experience has been great. The Firmwater system always works well, support is #1 in service and support. I’m not technical and often forget what to do but support stays calm and offers their help willingly and with a smile. I tend to get support from \[sensitive content hidden\] and he’s been a tremendous support. I always feel I can get the help I need from him. \[sensitive content hidden\] makes me feel secure knowing help is there when I need it and with ease and a smile.I am so happy that I can ask for help to do something new or have forgotten how to do something on one of my courses and \[sensitive content hidden\] provides the support I need and then sends me an email showing me how to do it. I truly appreciate this support and it’s worth everything to me. If I have an emergency situation (my fault) Support \[sensitive content hidden\] is there to help me, so thank you!! Pros The ease of the system to set up and learn. The support is with a Live person which is incredible when you really need to speak to someone. Response from support through email is quick and very helpful. Cons The support is on a 3 hour time difference so they close earlier than us but then they open 3 hours earlier too so I get the answer early in the morning. But, if it’s really important they will often respond and/or take a call after hours. Reasons for choosing Firmwater LMS Canadian and support was available for sure! Product was everything we needed znd more. Simple to set up and use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 16, 2023 Hi Sandy, Thanks for the review! With clients across North America and Europe, it can sometimes be a challenge for us to ensure we provide the same level of high support to everyone, but it is definitely our #1 priority. We're glad you're able to make use of that to help your training business run smoothly! Cheers, -Liam and the Firmwater Team SL Sal L. President Security and Investigations ### "Positive Recommendation for Firmwater LMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2023 Overall the experience with this firm has been exceptional. From the beginning the team made it very easy to talk to and was always available to respond to questions. This was the first time we ever used an LMS and with no background in it, I can honestly say I could not have done what we did without their support. They acted more like a team member of my team than some of my own people. When you look for support from a vendor, the standard they set is beyond expectations. Pros Overall the user experience was great ! It took very little time to understand and utilize the program. Made our first experience as an entry level program for us to be very easy to use. Cons I cannot think of things to discuss regarding what we didn't like about the product. Reasons for choosing Firmwater LMS the online rating of this company was excellent. From the first call, it was obvious to us that we were in good hands. I will be happy to be used as a reference for anyone considering using this firm. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2023 Hi Sal, Thanks for the kind words! It's been a pleasure working with you over the last few years and we're happy to hear you consider us a part of your team! And thank you as well for offering to be a reference for us. It's very much appreciated. Cheers, The Firmwater Team [View all Reviews](https://www.capterra.com/p/88028/Firmwater-LMS/reviews/) Popular comparisons [Canvas vs Firmwater LMS](https://www.capterra.com/compare/88028-127214/Firmwater-LMS-vs-CANVAS) [Moodle vs Firmwater LMS](https://www.capterra.com/compare/80691-88028/Moodle-vs-Firmwater-LMS)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)