--- title: "Clinical Conductor CTMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Clinical Conductor CTMS Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more." source_url: "https://www.capterra.com/p/88069/Clinical-Conductor-CTMS/" page_type: "product" language: "en" --- # Clinical Conductor CTMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Clinical Conductor CTMS ## What is Clinical Conductor CTMS? Clinical Conductor is a clinical trial management system (CTMS) built to streamline research operations for research site networks, health systems, and independent research sites. Clinical Conductor provides in-depth management across a site's research portfolio, including financial management, patient recruitment, protocol and participant management, and much more. It is also seamlessly connected to Advarra's suite of technology solutions, including Advarra eReg and Advarra eSource. These systems are used by hundreds of research sites to optimize workflows and help manage their research as a business. ## What is Clinical Conductor CTMS used for? [Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 91% Neutral 9% Negative 0% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Clinical Conductor CTMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.advarra.com/&name=Clinical Conductor CTMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Clinical Conductor CTMS 4.5 (33) VS. [4.5 (83)](https://www.capterra.com/p/200364/Florence-eBinders/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (33) Ease Of Use 4.2 (83) Value For Money 4.2 (22) Value For Money 4.5 (50) Customer Service 4.4 (29) Customer Service 4.6 (65) ## Clinical Conductor CTMS alternatives [4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (118)](https://www.capterra.com/p/192454/Research-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.8 (44)](https://www.capterra.com/p/253399/ShareCRF/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.9 (35)](https://www.capterra.com/p/183126/EDGE/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/88069/Clinical-Conductor-CTMS/alternatives/) ## FAQs about Clinical Conductor CTMS Overview ### Which roles and teams benefit most from Clinical Conductor CTMS? Clinical Conductor CTMS is most used by clinical research coordinators, site managers, and trial operations teams that need to track study visits, subjects, documents, and compliance tasks. Research directors, administrators, and executives use it for oversight, budgeting, reporting, and site performance, while business development and recruitment teams support enrollment workflows. Answer based on 32 reviews Overview ### What company size and specific industries is Clinical Conductor CTMS built for? Clinical Conductor CTMS is designed for organizations conducting clinical research, including hospitals, health systems, research sites, and site networks. It is best suited to healthcare and clinical research operations rather than general business use, supporting organizations of various sizes that manage clinical trials and related study activities. Features and Usability ### What are the key features of Clinical Conductor CTMS? Clinical Conductor CTMS offers clinical study management, patient management, and patient recruiting, plus scheduling, calendar management, and workflow management. It also includes electronic data capture, CRF tracking, audit trail, role-based permissions, and 21 CFR Part 11 compliance, along with reporting, alerts/notifications, and document management. Getting Started and Support ### What training and onboarding options does Clinical Conductor CTMS offer? Clinical Conductor CTMS provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference materials, and self-paced video review for teams getting started with the system. Answer based on 7 reviews Getting Started and Support ### What customer support options does Clinical Conductor CTMS offer? Clinical Conductor CTMS provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as responsive and helpful, with strong training and guidance, though some note that answers can take longer than expected when the system’s learning curve is steep. Answer based on 6 reviews Ease of use ### How easy is Clinical Conductor CTMS to use? Clinical Conductor CTMS works well once teams are trained, but many users find the learning curve real at first. Research sites with dedicated administrators often get more value, especially for scheduling, finance, and reporting, while some end users describe navigation as click-heavy, confusing, and less intuitive for daily tasks. Answer based on 13 reviews ## Features AI summary Based on 349 Clinical Trial Management reviews Capterra data shows that buyers of Clinical Trial Management rank the following features as their top priorities: - **21 CFR Part 11 Compliance** (**72%** of reviewers rated this feature as critical) - **Audit Trail** (**52%**) - **HIPAA Compliant** (**76%**) Clinical Conductor CTMS includes all three of the features reviewers rate most important: **21 CFR Part 11 Compliance**, **Audit Trail**, and **HIPAA Compliant**. Together, these capabilities help organizations maintain regulatory compliance, track study activity with clear documentation, and protect sensitive patient information, allowing teams to manage clinical trials with greater accuracy, accountability, and confidence. 21 CFR Part 11 Compliance 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Shows that electronic documents are authentic and linked to specific records HIPAA Compliant 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Electronic Data Capture 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources Clinical Study Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tools to manage single or multiple clinical studies within a centralized platform Patient Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Managing and tracking patient health, progress, communication, and treatment plans Patient Monitoring 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Observing and tracking a patient's health status, condition, and wellbeing Clinical Conductor CTMS 41 features ### All Features - 21 CFR Part 11 Compliance: Shows that electronic documents are authentic and linked to specific records - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Clinical Study Management: Tools to manage single or multiple clinical studies within a centralized platform - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - CRF Tracking: Collect and track all case report forms (CRFs) within a centralized repository - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Document Imaging: Convert paper files into digital images - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Double Data Entry: Data entry quality control method that involves recording the same data twice to maintain integrity - Electronic Data Capture: Import, collect, and capture data from multiple sources - EMR/EHR: Create and securely store digital patient records - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Recruiting: Helps clinical trials/labs get patients for participation. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Randomization: Randomize the displayed order of questions and answer options - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.0 (27) 4.0 Based on 27 reviews ## Pricing Value for money 4.2 (22) Value for money 4.2 (22) 4.2 Based on 22 reviews ## Support, customer service and training options Customer Service 4.4 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (29) 4.4 Based on 29 reviews ## User reviews Overall rating 4.5 Based on 33 reviews Filter by rating 5(18) 4(12) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent JR Jade R. Research Assistant Research ### "Good but could be better for higher volume studies" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 13, 2025 Pros It is somewhat user friendly with live support which is nice. There are lots of loops and technicalities with functions within the program that can make it a bit difficult to learn quickly without help. It could use some updates to make things easier/ clearer. It could also use some updates for scheduling functions. Cons I do wish the program had more group options. Especially with scheduling. It would be very useful for studies with lots of patients and would save a lot of time spent scheduling, cancelling appointments, checking off patient arrivals, changing status, ect. It can be quite exhausting having to go into each subject manually and then into visit management, then having to click manually schedule to then be able to modify an appointment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Christine B. Sub-Investigator Hospital & Health Care ### "Clinical Conductor Strong & Steady " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2025 Clinical Conductor CTMS is wonderful for trial management, finance, recruitment, and scheduling. Once you learn the interface, there are lots of ways to view information. It's one downside is it does not offer electronic source or document management. If it did, it would truly be a one stop shop for clinical trial sites. Pros Lots of different reports and ways to view data available Cons That it does not offer an esource solution Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Michelle G. Business owner and Director of Recruiting Research ### "Disappointed" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 May 13, 2024 Pros I liked Clinical Conductor a great deal in the beginning. The IT support was top-notch and there was a genuine vibe that we, as customers, really mattered. Cons Ever since Clinical Conductor was bought by Advarra, the quality has gone way down. The customer service is okay, but nowhere near the level it was before. Also, Advarra must have switched something internally because the system is s-l-o-w; pages take a long time to load and I get booted out every single day (and it is NOT because I've been inactive. I sometimes get booted out just switching from one page to another within CC). Also, when I set my default filters, they don't always "take" and I have to set over and over again. Not happy, not at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Devona M. Assistant Manager of Research Research ### "No Hurry to Fix issues...." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 July 19, 2023 When BioOptronics owed Clinical Conductor all the employees were invested in the success and it showed. Now Pros Prior to being purchased by Advarra I loved the product and the company. Service was great and personable. Now you are luck they even care. Cons At this time I dislike the service provided. When as they called it a program bug is detected and found they take over a month to get to it and uploaded. No rush no urgency they caused an issue that is impacting all the businesses using this product. Reasons for choosing Clinical Conductor CTMS The service and support that had been given. Again this was when BioOptronics owed it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CE Christiana E. Practising Nurse-midwife Hospital & Health Care ### "Time Saving" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2021 Clinical Conductor CTM helps you focus on your patients and hence, improved patients care, thus minimizing complications that might result from delays from using other methods. Pros Clinical Conductor CTM Streamlines Complex Trial process, thereby maximizing Time. Cons it requires adequate knowledge or training of the record Staff or Software user. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM KATRINA M. Research Admin / Research Coordinator Research ### "Long Term User " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2021 As a company that has used this program since the beginning it has been a valuable tool to our organization and has continued to grow with Research and the ever changing world. It is continuing to meet the needs of its customers and continues to ask what they can do better. Pros This software helps to manage all aspects of our research organization from patient, study, billing, etc all in 1 software program. Cons There are so many tools within this software product, even after 10 years I still don't know everything and how to use each area. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 18, 2021 Thank you for the nice review! We are pleased that CC CTMS is valuable to you and your research organization. As you know from experience, we are committed to your sucess and will continue adapting to industry trends and listening to the needs of our user community. This will be strengthened as part of Advarra. VP Venu P. Manager Information Technology and Services ### "Would absolutely recommend to different people" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 25, 2020 Pros For the most part, it is worth the money and I would definitely recommend it to people. Cons It can be a little confusing to use sometimes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Clinical Research Coordinator Research ### "Good, searching can improve" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 6, 2020 Pros Huge data base filtering options, handles thousand of patients easily, custom dashboard Cons Searching can improve, this is the only bad thing I cant think of Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EG Elizabeth G. Clinical Research Coordinator Research ### "Great for managing a study " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 22, 2019 Overall, this is an excellent application that helps you stay organized when managing a trial. Pros This application is very helpful for managing a clinical trial comprehensively. I use it more for daily visits and scheduling. I love how I can see the visits and timepoints very clearly. Cons It’s a bit hard to learn at first, there’s so much you can do with it. Once you get the hang of it it’s great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jennifer H. Research coordinator Medical Practice ### "Easiest program to learn and maneuverable friendly. Scheduling made easy. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 2, 2019 We use Clinical Conductor in our research dept here at Providence. I have not been using this program very long, going on five to six months now. This was the easiest program I have ever learned. There are multiple ways to find subjects. Scheduling them is easy and you have the ability to schedule subjects noting what visit in the study they will be coming in for. We can also specify if the subject's visit will be via phone or in the clinic. We also have the ability to put in AS MUCH info about the subject as we can. Contact info. Demographic info. Diagnosis etc. We can block time in a similar manner if we need to book a conference room for a monitor meeting. Scheduling is easy. I prefer to manually schedule. Basically, you review the site calendar. Find the subject, note you would like to schedule manually. Pick the date and the time. A few clicks of the mouse and the subject is scheduled also noting what visit # for the study the subject is coming in for. Easy to reschedule subjects as well. This program stores a lot of info , is easy to learn and maneuver, ability to do A LOT simply. Pros How easy it is to learn and navigate and the different ways you can search for a subject, either by study, by name, etc. How the system allows you to put in a lot of information about the subject. Cons Honestly, I am pretty satisfied with the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/88069/Clinical-Conductor-CTMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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