Clinical Conductor CTMS

5 / 5 7 reviews

Who Uses This Software?

Clinical Research Organizations including: CROs, Academic Medical Centers, Hospitals, Health Systems, Sponsors, Research Sites, Site Networks


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Bio-Optronics
  • www.bio-optronics.com
  • Founded 1985
  • United States

About Clinical Conductor CTMS

Clinical Conductor CTMS is the clinical trial management system (CTMS) designed for research sites, hospitals, AMCs, site networks, health systems & CROs. Clinical Conductor CTMS allows organizations conducting clinical research to be more efficient and profitable. Clinical Conductor CTMS is the market-leading application, making the trial process easier and allow organizations to make better business decisions and meet every challenge.


Clinical Conductor CTMS Features

  • 21 CFR Part 11 Compliance
  • Document Management
  • Electronic Data Capture
  • Enrollment Management
  • HIPAA Compliant
  • Monitoring
  • Patient Database
  • Recruiting Management
  • Scheduling
  • Study Planning

Clinical Conductor CTMS Reviews Recently Reviewed!

Easy to Use

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I like this CTMS much better than others I have tried. It's easier to use and has more of the functions I need.

Review of Clinical Conductor CTMS

Aug 27, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We could not have tracked our finances to the success they are today without Clinical Conductor! Clinical Conductor has been an indispensable tool that has helped us get our finances in order, improve our ability to negotiate with sponsors, streamline our patient payments and so much more. Since establishing our business relationship with Clinical Conductor we have been able to track our receivables and collect thousands of dollars we would have otherwise lost. Additionally, the support team is wonderful, and are always available to help answer questions and provide training on how to use the application.

One of the better CTMS systems out there.

Jul 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Over our 20 year history we've used paper, excel, outlook calendars, and then,. 3 different CTMS programs. We were ready to throw in the towel and go back to excel and outlook when we found Clinical Conductor.

Naturally, the use of a CTMS system is meant to help you manage your workload but what really stands out about CC is the operational and financial insight it gives me. Being able to see what my business is accruing financially at any given time, day or night, is awesome. Being able to determine at what capacity my staff is operating at has been huge.

The customer service is amazing. Very responsive. CC is an evolving product - it gets better and better. One issue with CC is that because the system is so powerful, there is a longer learning curve and it takes a little more time to figure out how to get the data you want. But that's what you have customer service for!

Best CTMS out there

Jul 10, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used CC for quite a number of years now, and we know there are a lot of different options out there. What truly makes CC different from the rest is the level of customer service they provide for their clients. If you want a change, you can almost guarantee that it will happen in the next release. Their training is great and keeps everyone up to speed on the great changes.
All modules we utilize are exactly what we need.

Review of Clinical Conductor use

Jun 19, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had the privilege of being one of the first sites to get up and running and be trained by someone from Clinical Conductor at our office. It was still fairly new and had kinks to be worked out but over the years it has grown so much. I really like how when they get ready to do an update sometimes they will use our site as the one to test it out on first. I think they know I will be the one to say something first. LOL I feel like a part of the Clinical Conductor family and feel as if I helped change and come up with new ways and things this system can do because I based it on our system before CC and what that system could do and when we went live I saw things I felt CC could do even better.

Like any new system there are kinks to work out even when they have updates, you don't know what or how it is going to really affect things until it comes out and the sites try it. If other sites are like me I play around with it to see how things work or not work and if I see where something would be better due to the fact that I work on CC so much I call or email them and share my ideas with them. They are very accommodating to suggestions to see how they can make it happen. Once they take it to the programmers and if the programmer does not see that the system can do it they usually try and come up with something very similar.

Love working with the people at CC. You work with them so much and for so long you get attached to them. They know when I call I really need them or I have a problem, then sometimes I go for a while before they hear from me. It also make me feel very special when I call and they know who I am by my voice. The Dutchess I am called by some, I like that. lol

Clinical Conductor Support cannot be beat!

Jun 18, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We began using Clinical Conductor at our site in 2008 and have been very happy with our decision ever since! You couldn't ask for better customer support!! From the beginning, all of our data was transferred from our previous CTMS with ease. Support team provided excellent training and continues to do so as the CTMS continues to evolve with changing needs at the site level. We have been able to consolidate every aspect of our business and streamline processes from pre-study site selection through close-out activities. Where previously everyone had created their own spreadsheets to monitor and measure metrics, now everything is automatic and reports can be generated at the "click of a button". The ease of exporting to Excel for those who want to maintain their spreadsheets is also wonderful! We have been able to increase our budgets for recruitment advertising by providing detailed metrics and tracking of every call received and the outcome of enrollment in our studies. We are a dedicated clinical research site with multiple offices and multiple investigators and Clinical Conductor has been a "life-saver" to effectively manage all of our projects. Our site typically has 60-70 active studies (in various stages from site selection through close-out) at all times so as you can imagine we have encountered virtually any "odd" scenario you could imagine over our 6 years of using Clinical Conductor and we have always been able to make everything work.

My one suggestion to anyone considering investing in a CTMS is to have a dedicated staff member as your Administrator for set-up; staff training and point of contact. The system can appear to be overwhelming because of the many capabilities but that Administrator can ensure things work appropriately for your site and can also develop SOPs for use and training users to ensure smooth operation. Once you get established the ease of use of the system is apparent and if you find something that doesn't work for your site the Support Team always welcomes your suggestions and provides quick instruction on how to accomplish your goals.

Clinical Conductor

Jun 18, 2014
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Over all Clinical Conductor is an amazing program. It has so many features and capablities that it can seem somewhat overwhelming. It captures everything you can possibly think of in the ways of Clinical Research, from Recruiting, Managing Appointments, and the Financial side of things as well. CC can be easy to use with the proper training but it definitely takes a lot of brain power for one person to understand all aspects of the program. For our site, I would say it has been challenging to get everyone on board with using it to it's full potential. Customer Service is great but sometimes the turn around for answers to questions can be longer than expected.