Agility

Agility CMS

4 / 5 16 reviews

Who Uses This Software?

Agility is best for companies that want to create an online experience that mirrors their physical experience/location and brand. Great for teams that update content and have the need to integrate.


Average Ratings

16 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/month/user
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Agility
  • www.agilitycms.com
  • Founded 2002
  • Canada

About Agility CMS

Agility helps organizations build amazing online experiences for their customers. Their websites are built to ensure that customers online and offline experiences mirror each other: the website becomes an extension of the physical experience. The Agility platform allows organizations to reach and touch their customers through multiple digital touchpoints, all managed from a central hub: websites, Ecommerce, POS, mobile, Kiosk and more.


Agility CMS Features

  • Approval Process Control
  • Document Management
  • Indexing
  • Permission Management
  • Rich Text Editor
  • Rule Based Publishing
  • Search
  • SEO Management
  • Template Creation
  • Version Control

Agility CMS Reviews

I'd recommend Agility

Jan 25, 2011
3/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Pros: Agility is a very flexible program and while it had never been used for a breaking news site before, it was tailored to meet our needs. The modules can be repurposed in many ways, across many different pages. Ease of use is one of Agility's best attributes. Having no technical background I became proficient at adding new modules and pages to the site without the help of a developer.

Cons: On occasion the platform isn't as reliable as we had hoped. There have been ongoing publishing issues. Also the save and preview doesn't work and preview would have been very useful to us.

Overall: I would recommend Agility to a colleague.

Vendor Response

by Agility on January 26, 2011

We have addressed the publishing issues that were related to hosting the site on Akamai - a new configuration for us at the time. We have addressed the preview issue as well - turned out to be a performance issue with their network.

The Peregrine Agency website through Agility.

Jan 25, 2011
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Agility CMS is fairly easy to use. For the most part, it is easy to complete simple tasks like posting a blog or changing the content on a page. It is also easy to find things on Agility as everything is organized and labelled to be user-friendly. The interface requires for little or no coding knowledge in order to have the website up and running.
Also, the customer service is usually prompt and much attention to detail is given, with a few exceptions (See Cons). And help is received whenever we have an issue or query.

Cons: Although the accessibility to content is an important function, I find that Agility doesnt allow for the user to have much control over the appearance of the website aside from the initial set-up. Any other adjustments after this usually involves a change request which require a few days to be completed and additional fees. This is especially inconvenient because other website or blogging platforms allow users to modify the appearance themselves and have the changes be immediate.
With customer service, although the initial response is speedy, I find that there are miscommunications that lead to projects being delayed or not completed at all. My recommendation for better customer service would be to schedule phone calls when e-mails require further clarification.

Overall: I understand the change request fee cannot be waived, but instead of issuing change request fees for smaller modifications, provide a bulk modification fee. For example, we are currently working on revamping the Corner Office Blog and will require several changes to be made on it within the next few weeks. Perhaps there could be a general change fee for the modifications on the blog instead of individually.
I'd also recommend for Edentity personnel to provide more helpful ideas to the user. For example, I was surprised to find that the Corner Office blog did not include the Share This button for all entries (it is currently just at the top of the page) and that it is lacking Categories. Recommendations like these would help any small business that is just starting to settle into the digital market. I feel like Agility has the opportunity to provide guidance and ideas as well as technical help, but is not using it.

Vendor Response

by Agility on January 25, 2011

We are offering services in blocks of hours now to address the concern of 'one off' change requests. We plan to do more to educate our development partners on what to recommend and best practices, but ultimately that is their decision.

Good but needs more flexibility

Jan 24, 2011
3/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Well structured layout.

Easy to create new custom pages with the modules and page layouts.

Cons: Limited search function - should be able to search for content based on author and be able to search through the text in the content.

Needs better wysiwyg editor support.

Difficult to add custom content types or create your own modules based on typical functionality (ie. list N items from ListA sort by Field).

Overall: It's good and gets the job done, but more flexibility would improve it's usage for dynamic websites that are constantly changing and adding new content types.

TSO Agility CMS Implementation

Feb 23, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Agility was customized to suit our relatively complex organizational needs. Kyle and the Edentity team managed the implementation process very effectively.

Cons: The primary challenge was on our end in providing useable, organized and accurate data from our artistic programming database so that Edentity could then develop a data model for the CMS. If it weren't for considreable time contraints, a more detailed analysis of the data export and the resulting data model would have been ideal.

Overall: The support we received from the Edentity team during the implementation process was stellar. Using Agility to maintain our website and events calendar has been a pleasure.

Agility brought us out of the stone age

Aug 17, 2009
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Quick learning curve; templates allow design consistency; maximizes our content; allows multiple users of various abilities to edit content and maintain website

Cons: Pulling "old school" design tricks a thing of the past

Overall: Certainly a step above products from telligent like Community Server.

Great Prioduct

Aug 17, 2009
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Easy to use, easy to understand, very quick, very organized.

Cons: Sometimes unexplained things happen. It is sometimes too easy to mess something up.

Overall: Very good product. Easy to learn and easy to use.

Agility Evaluation

Aug 12, 2009
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Great features, regularly upgraded

Cons: modules can be a little 'buried' in other windows that you have to click through to get to them. Not a big deal though.

Overall: Would recommend to others.

The Agility CMS coupled with the customer support we have received makes this a complete package.

Jun 09, 2009
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: A robust and well-designed CMS, perfect for localization/multi-language sites and assigning content update tasks to several employees with ability to approve content prior to publishing. The Version History feature has been indispensable, allowing quick rollbacks not only to the last published content, but to content that has been archived since the launch of the site. Customer support has been top-notch, and the continual refining of Agility reveals how serious customer feedback is taken.

Cons: The ability to work with other applications such as SalesForce and Eloqua within the website environment should be easier than it currently is.

Overall: The Agility CMS coupled with the customer support we have received makes this a complete package that deserves high praise.

Great product. Highly customizable for the customer's needs.

Apr 06, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very flexible and versatile. Very intuative interface.

Cons: The loading time when saving, opening or publishing pages. Frustraiting when the item you are trying to edit has to be accessed through muliple levels.

Overall: Great product. Highly customizable for the customer's needs.

A strong, diverse and controlled tool that provides the level of professionalism and service.

Mar 30, 2009
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: A professional viewing and diverse tool which allows my team to update directly.
Staging functionality is a great tool that allows me to preview work prior to posting directly to our live site.
Time saver.

Cons: occassional sticky points with font changes when posting and hyperlink creations....most likely user created but can be frustrating to fix.

Overall: A strong, diverse and controlled tool that provides the level of professionalism and service that we require for us and our clients.

Having never worked on a website before, Agility made this process very easy (and fun)!

Mar 30, 2009
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: - Very user friendly
- Easy to follow as set up is similar to our actual site
- Love the ability to have shared content
- very greatful to have the "revert" capability
- The unpublish feature is great especially if we need to modify a section and don't want users to see it (without deleting it)

Cons: - some files should be restricted to upload if they are too large (or a warning should appear). It is sort of after the fact that we realized some files are too large for the general user to open easily on the site.
- Would love the ability to upload multiple images to a section of agility but not just to the documents section. It would be ideal if the zip file could transfer all the files to the actual module in agility.

Overall: Having never worked on a website before, Agility made this process very easy (and fun)!

Enhancing overall speed will be beneficial

Mar 27, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very user-friendly, with lots of flexibility to manage website

Cons: Slowness on some areas (i.e. saving and publishing product updates)

Overall: Enhancing overall speed will be beneficial

functions can be adjusted to meet our needs at anytime

Mar 23, 2009
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: - customization for regional websites
- excellent customer support
- functions can be adjusted to meet our needs at anytime

Cons: - lots of bugs
- some layouts are not easy to use - such as the page where we list all the products. instead of separating into sections, but every products will be listed in the big pool and the newest product added will show up on the last page, instead of the first page.
- Complicated - but this might be due to our own web designs as well

Overall: - get rid of all the bugs
- focus a bit more on the overall ease of use

Vendor Response

by Agility on August 24, 2009

The bugs have been fixed :)

Great CMS - easy to use.

Mar 23, 2009
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: User friendly
Excellent support team.

Cons: Can't think of any

Overall: Great CMS - easy to use.
Most importantly - quick responses to questions/problems - fast and friendly customer service. Highly recommended.

A breakthrough in web admin. Everyone should have this powerful tool at their disposal.

Mar 22, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The support team is beyond fantastic and efficient. We have a VERY complicated and graphically intense site and I never thought that a non programmer like me could use the back end of a site like ours without being an HTML expert. But, after the training from Agility I am able to admin ANYTHING on the site with ease and complete customizability . I would recommend to anyone with a website.

Cons: I can't think of any cons. I am so impressed and satisfied with Agility.

Overall: A breakthrough in web admin. Everyone should have this powerful tool at their disposal.

We have and continue to recommend Agility and Edentity to anyone looking for a robust.

Mar 20, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Customer support is beyond comparable to any other 3rd party vendor I have ever experienced. The continued support and implementation of new features as well as willingness to meet our ever changing needs has been amazing and almost unheard of in the industry.

Cons: There are no cons.

Overall: We have and continue to recommend Agility and Edentity to anyone looking for a robust content management system that will literally transform to fit their very specific needs.