Who Uses This Software?

Agility is for those who need to build a foundation for their bespoke, online ecosystem which will evolve over time. They need to control all aspects of their content across multiple channels.


Average Ratings

25 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Agility
  • www.agilitycms.com
  • Founded 2002
  • Canada

About Agility CMS

Built securely as a true cloud platform, performing in a multi-tenant cloud, Agility seamlessly integrates with existing platforms. We offer you high up-time, great performance, security, and globally availability. As a SaaS, we offer a subscription-based payment model, continuous improvements, excellent customer service with support from a dedicated customer success manager, and ongoing support.


Agility CMS Features

  • Audio Content
  • Customizable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management
  • Archiving & Retention
  • Collaboration Tools
  • Content Lifecycle Management
  • Digital Asset Management
  • Document Management
  • Electronic Signature
  • Information Governance
  • Mobile Access
  • Search
  • Version Control
  • Workflow Management

Agility CMS Reviews Recently Reviewed!


The Peregrine Agency website through Agility.

Jan 25, 2011
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Agility CMS is fairly easy to use. For the most part, it is easy to complete simple tasks like posting a blog or changing the content on a page. It is also easy to find things on Agility as everything is organized and labelled to be user-friendly. The interface requires for little or no coding knowledge in order to have the website up and running.

Also, the customer service is usually prompt and much attention to detail is given, with a few exceptions (See Cons). And help is received whenever we have an issue or query.

Cons: Although the accessibility to content is an important function, I find that Agility doesnt allow for the user to have much control over the appearance of the website aside from the initial set-up. Any other adjustments after this usually involves a change request which require a few days to be completed and additional fees. This is especially inconvenient because other website or blogging platforms allow users to modify the appearance themselves and have the changes be immediate.

With customer service, although the initial response is speedy, I find that there are miscommunications that lead to projects being delayed or not completed at all. My recommendation for better customer service would be to schedule phone calls when e-mails require further clarification.

Overall: I understand the change request fee cannot be waived, but instead of issuing change request fees for smaller modifications, provide a bulk modification fee. For example, we are currently working on revamping the Corner Office Blog and will require several changes to be made on it within the next few weeks. Perhaps there could be a general change fee for the modifications on the blog instead of individually.

I'd also recommend for Edentity personnel to provide more helpful ideas to the user. For example, I was surprised to find that the Corner Office blog did not include the Share This button for all entries (it is currently just at the top of the page) and that it is lacking Categories. Recommendations like these would help any small business that is just starting to settle into the digital market. I feel like Agility has the opportunity to provide guidance and ideas as well as technical help, but is not using it.

Vendor Response

by Agility on January 25, 2011

We are offering services in blocks of hours now to address the concern of 'one off' change requests.

We plan to do more to educate our development partners on what to recommend and best practices, but ultimately that is their decision.

Solid Content Management Platform

Jan 03, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ease of using the platform, the integration abilities with third-party tools - super developer friendly. We're able to connect through APIs with our development partners to have data flow from our database through the CMS, content to the app.

Cons: There are limitations to the platform, like anything out there - and so not everything is baked into the CMS but we're able to get around that and still connect through APIs to get the data that we need. To get enhancements to the platform we know it takes a long time to get them, as it affects the entire platform, so this is another reason why we do tend to look for API integrations.

Overall: The support team has been available 24/7 and very response for any questions we may have and when we have to deal with urgent matters - doesn't matter what the ask is, good or bad, the team is there to help support us and our development partners.

Vendor Response

by Agility on January 28, 2019

Hi Deep,

We are very happy that you enjoy the ease of the platform and the very easy ability for integrations through the APIs. It is great to see Scene using some of the more advanced features and getting real benefits from the platform.

Capterra loader

Agility CMS Review for School District Website

Dec 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Agility is a very flexible platform for developpers, offering a way to easily create CMS content for any kind of website. The built-in photo editor, the easily searchable media & documents are great for keeping track of anything we put online. Agility CMS update their software frequenltly with new features.

Cons: As an editor, this is a software that is best used by someone who is familiar with products like Wordpress. It is not intuitive enough for someone who has very little knowledge of the web to use.

Overall: It is positive, I do not have to worry about whether our website is properly indexed on search engines or the back-end programming is up-to-date. I can concentrate on content and keeping my website updated.

Agility CMS: Rockstar of CMS

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Image editing: You can directly edit images and add on the website.

Publishing : UI is very user-friendly which makes tasks like Content publishing easy and efficient

Sections: Dedicated links for Category Pages, Tags

Support: The Best part is customer support. I personally found Agility customer support very friendly with quick resolution time.

Cons: I have been using Agility CMS for quite a while now and personlaly didnt find any issues with it.

Overall: Its amazing and very effective for faster delivery of content mamangement solutions.

Vendor Response

by Agility on January 17, 2019

Thanks for the great feedback and we are very happy you are enjoying the product so much! I'll relay the message to support on how happy you are with them!

Flexible CMS for .NET developers

Dec 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The most valuable asset this CMS platform has going for it is its customer support. As a client using this platform for the first time, our development team had many questions, and the Agility team was always there to answer them and provide support in a timely manner. Agility CMS is the perfect solution for clients that want to be able to get content management out of the hands of IT and into the hands of business users, yet also has the flexibility to be highly customized by an experienced development team using the .NET platform.

Cons: It may not be intuitive to use as some of the other CMS offerings out there, and may require some training to get the most out of it and use the platform to its fullest capacity. That said, the Agility team has offered various in-house training opportunities and personal one-on-one sessions to get us up to speed and using the platform confidently.

Honest Review

Dec 18, 2018
3/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to work with. Very simple and intuitive. Small learning curve.

Cons: Limited functionality and many constraints when it comes to design and layout of web pages. Limits user from expressing visual ideas because of these constraints.

Overall: Overall, Agility CMS seems like a solid foundation for web pages as it keeps things organized. As Agility continues to update, I am hoping to see more flexibility in what users can do without the help of backend assistance from Agility.

Vendor Response

by Agility on January 17, 2019

Hi Kevin,

Thanks for the review. We're glad you find it very easy to work with. Please let our support know what areas you feel are hard to manage design wise. We take great pride in the fact that with Agility you have complete control over the design and layout. Mind you, you might need a developer for some of these layout changes but support can let you know that and hopefully help you out.

Having never worked on a website before, Agility made this process very easy (and fun)!

Mar 30, 2009
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: - Very user friendly

- Easy to follow as set up is similar to our actual site

- Love the ability to have shared content

- very greatful to have the "revert" capability

- The unpublish feature is great especially if we need to modify a section and don't want users to see it (without deleting it)

Cons: - some files should be restricted to upload if they are too large (or a warning should appear). It is sort of after the fact that we realized some files are too large for the general user to open easily on the site.

- Would love the ability to upload multiple images to a section of agility but not just to the documents section. It would be ideal if the zip file could transfer all the files to the actual module in agility.

Overall: Having never worked on a website before, Agility made this process very easy (and fun)!

Capterra loader

One of the best product for site management

Jan 03, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Settings tab easy to use and easy to configure the pages

Cons: Sometimes the product responds very slow

Vendor Response

by Agility on January 17, 2019

Hi Rahul,

Thanks for the feedback and glad you like the product so much. Please let support know where the slowness happens so that they can work on improving that for you. Hoping to do more projects with you and your team soon!

The Agility CMS coupled with the customer support we have received makes this a complete package.

Jun 09, 2009
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: A robust and well-designed CMS, perfect for localization/multi-language sites and assigning content update tasks to several employees with ability to approve content prior to publishing. The Version History feature has been indispensable, allowing quick rollbacks not only to the last published content, but to content that has been archived since the launch of the site. Customer support has been top-notch, and the continual refining of Agility reveals how serious customer feedback is taken.

Cons: The ability to work with other applications such as SalesForce and Eloqua within the website environment should be easier than it currently is.

Overall: The Agility CMS coupled with the customer support we have received makes this a complete package that deserves high praise.

Capterra loader

Great customer support and service

Jan 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Really Easy to use . True Cloud solution .

Cons: Pricing is a bit high. But worth it. B/c support and customer service team is 5/5 !!

Vendor Response

by Agility on January 28, 2019

Hi Alan, Thanks for your review! We've very pleased to hear that you are happy with our support team. I will pass on the feedback.

Easy to use Web Content Management System

Dec 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: User Friendly

Various in-built and Flexible data types for different types of contents

Good customer support

Cons: Media content management is not that advanced

For new users difficult to get help through documentation and it not up to the mark.

Overall: I have been using Agility since 2014-2015 and it's improved a lot since then. It is more user friendly when it comes to manage multiple instances for sites.

TSO Agility CMS Implementation

Feb 23, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Agility was customized to suit our relatively complex organizational needs. Kyle and the Edentity team managed the implementation process very effectively.

Cons: The primary challenge was on our end in providing useable, organized and accurate data from our artistic programming database so that Edentity could then develop a data model for the CMS. If it weren't for considreable time contraints, a more detailed analysis of the data export and the resulting data model would have been ideal.

Overall: The support we received from the Edentity team during the implementation process was stellar. Using Agility to maintain our website and events calendar has been a pleasure.

A breakthrough in web admin. Everyone should have this powerful tool at their disposal.

Mar 22, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: The support team is beyond fantastic and efficient. We have a VERY complicated and graphically intense site and I never thought that a non programmer like me could use the back end of a site like ours without being an HTML expert. But, after the training from Agility I am able to admin ANYTHING on the site with ease and complete customizability . I would recommend to anyone with a website.

Cons: I can't think of any cons. I am so impressed and satisfied with Agility.

Overall: A breakthrough in web admin. Everyone should have this powerful tool at their disposal.

functions can be adjusted to meet our needs at anytime

Mar 23, 2009
4/5
Overall

3 / 5
Ease of Use

5 / 5
Customer Support

Pros: - customization for regional websites

- excellent customer support

- functions can be adjusted to meet our needs at anytime

Cons: - lots of bugs

- some layouts are not easy to use - such as the page where we list all the products. instead of separating into sections, but every products will be listed in the big pool and the newest product added will show up on the last page, instead of the first page.

- Complicated - but this might be due to our own web designs as well

Overall: - get rid of all the bugs

- focus a bit more on the overall ease of use

Vendor Response

by Agility on August 24, 2009

The bugs have been fixed :)

I'd recommend Agility

Jan 25, 2011
3/5
Overall

4 / 5
Ease of Use

3 / 5
Customer Support

Pros: Agility is a very flexible program and while it had never been used for a breaking news site before, it was tailored to meet our needs. The modules can be repurposed in many ways, across many different pages. Ease of use is one of Agility's best attributes. Having no technical background I became proficient at adding new modules and pages to the site without the help of a developer.

Cons: On occasion the platform isn't as reliable as we had hoped. There have been ongoing publishing issues. Also the save and preview doesn't work and preview would have been very useful to us.

Overall: I would recommend Agility to a colleague.

Vendor Response

by Agility on January 26, 2011

We have addressed the publishing issues that were related to hosting the site on Akamai - a new configuration for us at the time.

We have addressed the preview issue as well - turned out to be a performance issue with their network.

A strong, diverse and controlled tool that provides the level of professionalism and service.

Mar 30, 2009
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Pros: A professional viewing and diverse tool which allows my team to update directly.

Staging functionality is a great tool that allows me to preview work prior to posting directly to our live site.

Time saver.

Cons: occassional sticky points with font changes when posting and hyperlink creations....most likely user created but can be frustrating to fix.

Overall: A strong, diverse and controlled tool that provides the level of professionalism and service that we require for us and our clients.

Best security

Jan 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: security features, that control centraly

Cons: more manual needed, how the whole system works, and feature

Overall: good

We have and continue to recommend Agility and Edentity to anyone looking for a robust.

Mar 20, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Customer support is beyond comparable to any other 3rd party vendor I have ever experienced. The continued support and implementation of new features as well as willingness to meet our ever changing needs has been amazing and almost unheard of in the industry.

Cons: There are no cons.

Overall: We have and continue to recommend Agility and Edentity to anyone looking for a robust content management system that will literally transform to fit their very specific needs.

Agility brought us out of the stone age

Aug 17, 2009
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Quick learning curve; templates allow design consistency; maximizes our content; allows multiple users of various abilities to edit content and maintain website

Cons: Pulling "old school" design tricks a thing of the past

Overall: Certainly a step above products from telligent like Community Server.

Good but needs more flexibility

Jan 24, 2011
3/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Pros: Well structured layout.

Easy to create new custom pages with the modules and page layouts.

Cons: Limited search function - should be able to search for content based on author and be able to search through the text in the content.

Needs better wysiwyg editor support.

Difficult to add custom content types or create your own modules based on typical functionality (ie. list N items from ListA sort by Field).

Overall: It's good and gets the job done, but more flexibility would improve it's usage for dynamic websites that are constantly changing and adding new content types.

Great product. Highly customizable for the customer's needs.

Apr 06, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Very flexible and versatile. Very intuative interface.

Cons: The loading time when saving, opening or publishing pages. Frustraiting when the item you are trying to edit has to be accessed through muliple levels.

Overall: Great product. Highly customizable for the customer's needs.

Great Prioduct

Aug 17, 2009
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Pros: Easy to use, easy to understand, very quick, very organized.

Cons: Sometimes unexplained things happen. It is sometimes too easy to mess something up.

Overall: Very good product. Easy to learn and easy to use.

Agility Evaluation

Aug 12, 2009
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Great features, regularly upgraded

Cons: modules can be a little 'buried' in other windows that you have to click through to get to them. Not a big deal though.

Overall: Would recommend to others.

Great CMS - easy to use.

Mar 23, 2009
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: User friendly

Excellent support team.

Cons: Can't think of any

Overall: Great CMS - easy to use.

Most importantly - quick responses to questions/problems - fast and friendly customer service. Highly recommended.

Enhancing overall speed will be beneficial

Mar 27, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Very user-friendly, with lots of flexibility to manage website

Cons: Slowness on some areas (i.e. saving and publishing product updates)

Overall: Enhancing overall speed will be beneficial