EMS Software

EMS Event Management Software


4 / 5
11 reviews

Who Uses This Software?

Horizontal Solution


Average Ratings

11 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $20,000.00/year/user
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • EMS Software
  • www.emssoftware.com
  • Founded 1986
  • United States

About EMS Event Management Software

EMS Software removes the barriers to inspired work by connecting your people, tools and technology within a single platform. AIG, Yale University, Accenture, and thousands of others rely on EMS Software's comprehensive, enterprise-class resource management solution to power their dynamic work and learning environments. The EMS platform integrates with both hardware and software infrastructures to provide the visibility, control and insight needed to drive real value for your enterprise.


EMS Event Management Software Features

  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Action Item Tracking
  • Agenda Management
  • Attendee Management
  • Board Meetings
  • Committee Meetings
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Materials Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Post-Meeting Tools
  • Scheduling
  • Travel Management
  • Voting Management
  • Billing & Invoicing
  • Check-in / Check-out
  • Child Care
  • Contract Management
  • Employee Management
  • Event Management
  • Facility Management
  • League / Team Management
  • Membership Management
  • Registration Management
  • Rental Management
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback

EMS Event Management Software Reviews Recently Reviewed!


Complex, yet easy at the same time.

Sep 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: EMS let us view all of our events happening in one day on one easy-to-view screen. I could easily sort via a drop down and insert things like furniture, a/v needs, and other information by copying it over from another event. I also liked the ability to copy an entire event without having to do much work. Reports are easy to read. I liked that I could see who created each event so I knew who to contact if I had questions.

Cons: There's a lot going on with this software. It seemed as though some ways of doing things were convoluted, but once I figured it out, it was easy. It was a little slow at times, but we DID have an outdated version.

Overall: We used EMS for internal and external events within our organization. We recently switched to Communico and I'm desperately missing EMS, which seemed built for our needs. We could easily tell what events were internal and which ones were external, what was a meeting and what was a special event.

Capterra loader

Exceptional product and very user friendly

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really enjoyed all the capabilites EMS has with its event booking software. It is very customizable and easy to book and track events. It made event planning very easy when we manage thousands of events per year.

Cons: There isn't much I do not like about this software. EMS does have a bigger software that allows you to customize for different user groups who oversee different venues within the operation but I do wish they had a smaller version of this.

Overall: Overall EMS Event Management Software is very easy to use and tracks data very well. The reporting options that are available are very helpful to get out to our staff and tracking events and billing is very easy to do.

Ok, but not as good as previous

Sep 18, 2017
3/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Very powerful software and it can serve your organization regardless of size (and can expand with you as you grow. They have moved into the online presence very well and we have used them as a company with close to 100 rooms with little complaint.

Cons: We've used EMS for years and i would brag that there software was my favorite to use as a systems admin. easy to deploy and do monthly updates. However, that has dropped off severely in the last year or two. While it is not bad, it does not rise to the quality that I have come to expect from them.

Overall: Managing Rooms for events

Powerful tool with clunky interface

Jan 29, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: EMS has a lot of powerful features and robust reporting. Their customer service is always willing to go the extra mile to help you out.

Cons: EMS pushes updates to the software at least monthly but a lot of bugs go unnoticed. Some of their notification features, the Web App and Room Sign App/Kiosk leaves much to be desired. I don't always feel that EMS values the input of their customers.

Two of the facilities I support use EMS for scheduling room for events.

Sep 19, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It will handle a lot of rooms, and provides details about what services and equipment is needed. The detailed lists can be edited and prompts the staff to ask for more information.

Cons: The interface is difficult to navigate, and reporting has a steep learning curve. We publish reports to support staff every morning because the interface is too difficult for them to navigate.

Overall: tracking of many events daily.

I have used EMS for years. I can do everything I need.

May 25, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the level of detail it provides. You can see everything about an event quickly. You can drill down and create more levels of complexity however you see fit to use it.

Cons: It can be time consuming to really use it to its fullest and add all those event detiails, but its always optional. You can include as much or as little as you need.

Overall: It helps multiple groups coordinate our facility usage here at our school and church. We are able to quickly and cleanly see whether a space is for use. It has streamlined communication about space usage over many users.

Good system but not so user-friendly

May 03, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that our office can use this software to log and communicate events with each other and keep track of everything.

Cons: The software is not too easy to use. There are quite a few functions that took us a while to figure out how to use.

Overall: We are able to use this to organize our rooms and events and communicate with each other.

EMS allows us to schedule events in our building with ease

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is a powerful tool for managing all of the rooms within our building allowing us to prioritize the needs of faculty and staff and giving access to reserve rooms for all who frequent our building.

Cons: Sometimes the interface can be a little clunky or glitchy when reserving a room. The interface feels a little dated but overall is an excellent product.

Overall: Scheduling events and reserving rooms has never been easier for our staff and students.

User-friendly compared to other systems but missing features

Jun 05, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: At this time, I am able to complete everything I need with EMS (specifically Web Client EMS). You can customize your reports and easily schedule events. You can also add as much or as little detail as you need.

Cons: Customer Service has not been easy to work with (at least for us as Web based clients) and usually can not fix our issues. We have to fix them ourselves.

After years of use we left

Jul 24, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The system is very robust and our staff could do alot of things with the system. Multiple staff could have access at any given time.

Cons: It was not intuitive. When we had turnover we lost knowledge base. On-boarding staff with this software was not easy.

Best Student Center Application period

Mar 11, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We love it and have been using it since the year 2000.

Vendor Response

by EMS Software on March 11, 2015

David,

Thank you for your kind words and positive review. We're thrilled to have you as one of our long term customers and look forward to continuing that relationship!

Thanks
Chris Binding
Marketing Manager