# Alumni Channel Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Alumni Channel Software - reviews, pricing plans, popular comparisons to other Alumni Management products and more.

Source: https://www.capterra.com/p/88330/Alumni-Channel

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# 

 Alumni Channel Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Alumni Channel

## What is Alumni Channel?

Cloud-based membership management suite for alumni, school and other organizations. Store membership data online, giving both the organization, and its members, 24/7/365 access to keep data up-to-date. Our clients include all sizes of K-12 schools, associations, small colleges and universities, non-profit membership groups (camp, youth group, etc.), and corporate-based alumni networks.

## What is Alumni Channel used for?

[Alumni Management](https://www.capterra.com/alumni-management-software/)[Community](https://www.capterra.com/community-software/)[Membership Management](https://www.capterra.com/membership-management-software/)

Overall rating

Based on 58 user reviews

Reviews sentiment

Positive

91%

Neutral

9%

Negative

0%

Starting price

$300

Flat Rate, One Time

Free trial  
available

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Do you work for Alumni Channel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.alumnichannel.com&name=Alumni Channel)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Alumni Channel

4.5 (58)

VS.

[4.8 (107)](https://www.capterra.com/p/47310/MemberLeap/reviews/)

Starting Price

$300

Flat Rate, One Time

Starting Price

$330

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (58)

Ease Of Use

4.6 (107)

Value For Money

4.7 (9)

Value For Money

4.8 (93)

Customer Service

4.9 (57)

Customer Service

4.9 (105)

## Alumni Channel alternatives

[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.7 (92)](https://www.capterra.com/p/148555/Raklet/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.3 (469)](https://www.capterra.com/p/133851/MemberClicks/reviews/)

Starting price

$3500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/88330/Alumni-Channel/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Member Directory

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Membership Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Data Import/Export

Import and export data to and from software applications

Electronic Payments

Electronically collect payments for goods or services

Event Management

Schedule and manage the logistics of activities and other gatherings

Alumni Channel 15 features

Manage and track all internal and external communication conducted via calls, email, text, or chat

Import and export data to and from software applications

Electronically collect payments for goods or services

Schedule and manage the logistics of activities and other gatherings

Activities related to raising money for a specific cause

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

Manage contacts across multiple mailing lists

Ability to chat online in real time

Accounts held by members of an organization

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Accept, record, and reconcile financial transactions

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.1 (10)

4.1

Based on 10 reviews

## Pricing

Value for money

4.7 (9)

Free Trial

[View pricing plan details](https://www.capterra.com/p/88330/Alumni-Channel/pricing/)

ONE-TIME SETUP

$300.00

Flat Rate,One Time

It includes:

-   3 Hours of Training
-   Starter Content and Basic Import of Your Data. Additional Training at $30 Per Hour
-   Unlimited Administrators

ANNUAL HOSTING

$699.00

Flat Rate,Per Year

It includes:

-   3 Hours of Training
-   Data Backups and Basic Import of Your Data
-   Software Lease
-   Starter Content
-   Technical Support
-   Unlimited Administrators

Value for money

4.7 (9)

4.7

Based on 9 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (57)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (57)

4.9

Based on 57 reviews

## User reviews

Overall rating

4.5

Based on 58 reviews

Filter by rating

5(33)

4(20)

3(5)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RS

Rusty S.

Retired

Education Management

### "Liberty HS Class of 1961 Website"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 4, 2022

Had it not been for \[SENSITIVE CONTENT\] and Alumni Channel, we would not have launched a class website. I wish we would have done it sooner, but it is read by over 100 people each month and is an excellent way for us to keep in touch generally and to communicate important information.

Pros

I particularly like the ease with which the membership directory function works. I also like the profile feature and only wish more classmates would have written about their post-high school lives.

Cons

I am a user and not an administrator so what we have suits me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Barbara M.

Retired technology manager

Education Management

### "My thoughts about using Alumni Channel"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 3, 2022

ALumni Channel has served our purpose very nicely. It has allowed us to engage our class alumni and increase communication between members.

Pros

This software is very easy to use. I wish it had a few more features.

Cons

I would like a few more features. I would like to position images other than left or right and would like some editing features for photos. More control over page layout The spell check is slow and sometimes buggy. Would like to be able to filter email lists. Like to be able to set up easy yes no questions on site and tabulate results without using separate survey software .

Reasons for choosing Alumni Channel

Price and ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 11, 2022

Thank you, Barbara, for being with us for over six years. We are working on upgrades and hope to deliver some news this summer.

EH

Elizabeth H.

patient service specialist

Hospital & Health Care

### "Simple way to keep alumni in touch "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 5, 2021

We have been able to use this software to keep our graduation class in touch, especially with planning our 10 year reunion. There was a bit of a learning curve with the software, however the customer support has been great, and they have been able to help us solve any issues we have come across. I also really like that each user of Alumni channel has the capability to manage their own profile.

Pros

The customer support during and after the initial set up was so helpful. With the fee, we also go training to go along with the program which really helped us all be more competent with the program.

Cons

Some people think the user interface seems a little dated, but is definitely still usable and functional.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 12, 2021

Thank you, Elizabeth. We are glad the software has helped with your reunion plans and to keep graduate information up to date.

KJ

Kristen J.

Executive Assistant

Non-Profit Organization Management

### "Alumni Channel"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 5, 2018

We have been able to connect more rapidly with more of our alumni

Pros

It allows multiple users and is not dependent on one person managing a very large website

Cons

If I do not use the features it is very easy for me to struggle when I come back to update. Honestly I think it is more a problem with me and how much I use it not actually with the software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CE

Charlie E.

Retired Pilot

Airlines/Aviation

### "Review of Alumni Channel"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 9, 2018

I am able to provide classmates with accomplishment of all our classmates.

Pros

As webmaster, I write reviews about our alumni. The software allows me to present interesting stories about what our classmates have done since graduation.

Cons

I do not use many of the software features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Art L.

Alumni president

Civic & Social Organization

### "The ALUMNI CHANNEL website is our lifeline to our members"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2017

Increased membership and donations.

Pros

Ease of use and the ability to contact our members with one click. We can send out frequent "blasts" to inform our membership of up-coming events and to fund raise.

Cons

Need more members providing info. We need to provide access to class representstives so that they can provide current information to their classmates.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kathy S.

Retired

### "This website has been a wonderful tool for reaching out to former classmates."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 2, 2017

Pros

I like the fact that you are able to view all users from their respective graduation years, and read their updated bio. I also like the fact that you can post events being held. Since our school has been closed for years, it has enabled us to find and connect with former classmates.

Cons

There is very little that I don't like about it. The only problem I have is sometimes I have a problem sending out email blasts but the support always helps.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JN

Johnny N.

President

Education Management

### "Getting better. Improvements are slowly coming."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 31, 2017

We are able to get more people registered through class participation.

Pros

Ability to add classes to the software. Classes have the ability to have a page within the general site.

Cons

Ability to generate reports. Need more reports. Email blast is improving. Need to have more choices . Need to be able to record finances better of groups.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MU

Megan U.

Asst Director of Curie and Da Vinci LLCs

### "My experience has been pretty good once I figured out how the site works."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

August 31, 2017

Pros

I like the ability to modify student searches to look for specific information (like if they did co-ops).

Cons

Sometimes the site can be a little hard to navigate, especially when you are trying to figure out how to do something in the site.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OA

Owen A.

### "Alumni Channel is great for all Alumni worldwide."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 24, 2017

I find it so awesome using Alumni Channel to build our website. I am still learning and hope to do amaising thing with this site.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2017

Thank you, Mr. Anderson, for the good review. We work hard to provide a reliable service to assist you manage, and communicate with, your alumni.

[View all Reviews](https://www.capterra.com/p/88330/Alumni-Channel/reviews/)

Popular comparisons

[MemberLeap vs Alumni Channel](https://www.capterra.com/compare/47310-88330/MemberLeap-vs-Alumni-Channel)[Neon CRM vs Alumni Channel](https://www.capterra.com/compare/88330-102088/Alumni-Channel-vs-NeonCRM)

[Raklet vs Alumni Channel](https://www.capterra.com/compare/88330-148555/Alumni-Channel-vs-Raklet)[Vaave vs Alumni Channel](https://www.capterra.com/compare/88330-142144/Alumni-Channel-vs-Vaave) 

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