# Page 2 | Alumni Channel Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Alumni Channel the right Alumni Management solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/88330/Alumni-Channel/reviews

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Alumni Channel

4.5 (58)

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Last updated March 13th, 2026

# Page 2 - Reviews of Alumni Channel

## Showing most helpful reviews

Showing 26-50 of 58 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

Rolland B.  
Web Developer  
  
Used the software for:

### "Alumni Channel Delivers"

January 13, 2010

5.0

If you're looking for an alumni site for your organization, this is the best product out there.

Pros

Alumni Channel provides a robust social network platform for schools wishing to deploy an alumni presence. For our site specifically, they provided a custom setup within days of initial contact which. Support time for technical or other issues is less than 24 hours.

Cons

A lot of the platforms functionality is built into the core application which from what I understand makes it difficult to make certain changes.

Review Source

Response from Alumni Channel

January 25, 2010

Thank you Rolland for reviewing our product. We attempt to keep costs down by streamlining our offering into a centralized template, but depending on your needs and budget we can work with you to accommodate any situation.

RB

Ray B.  
Director of Advancement  
  
Used the software for:

### "Would recommend to anyone trying to build an alumni program."

April 23, 2009

4.0

Would recommend to anyone trying to build an alumni program.

Pros

Company is a pleasure to work with - they respond quickly to problems, questions, etc. Customer service support is amazing. Product works well, and we have received many compliments on how easy it is for alumni to use.

Cons

Sometimes takes more effort than anticipated to make updates and changes. As an example, I haven't changed / deleted any of the photographs on our alumni site because I haven't had the time to figure it out. Wish that part was a bit simpler. We also need to take more advantage of the product's tools and become more efficient in using them.

Review Source

KD

Kelly D.  
Alumni & Development Director  
  
Used the software for:

### "HFS Alumni Site Review"

May 17, 2010

5.0

Highly recommended to any organization looking for a "home" for its users. Communication tools and registraton process is excellent.

Pros

Almost instantly up and running Easy registration process Easy updating/uploading tools Rich graphics and layout User friendly for multi-access/admin Email campaigns and selective broadcasts to groups very useful Support for questions/custimization of your site is excellent. Links to other social media is available for each user. Registered vs. non-registered home page & links provide privacy. Metrics for admin to track user site access is great.

Cons

None. Met our needs at this time completely.

Review Source

KH

Kathy H.  
Assistant to the Director of OIA  
  
Used the software for:

### "Mater Dei Alumni Channel Review"

May 13, 2010

3.0

The product is fine if the administrator has time to be on the site.

Pros

The profile section is good with all the links available. Our rep is good about helping answer alumni questions and using the product.

Cons

I think is it difficult for alumni to put photos, etc. on the website. Actually, they are not that easy for me to add either. The time it takes to pull up the map or whatever it is online is too long. I think the administrator functions could be more user friendly.

Review Source

Response from Alumni Channel

May 26, 2010

Kathy, let's connect some time this week or next for a review of the site, including signing up seniors, adding Upcoming Events, adding photos, new photo options, etc.

MB

Marianne B.  
Vice President Deveopment  
  
Used the software for:

### "Very Good"

April 7, 2010

4.0

I absolutely recommend this product. In today's technological world, it is vital to provide this online community outreach to alumni.

Pros

The Alumni Network is an excellent vehicle for interactive communication with alumni. Alumni have the availablity to link to Facebook or Twitter as well as email within the online alumni community. Wonderful asset to have in preparation for celebrating our 50th anniversary...engages alumni.

Cons

Their is some transition to implementation/usage...with picture storage/retrieval, etc. The Alumni Channel has wonderful support in place and is accessible when needed.

Review Source

SK

Scott K.  
Alumni Site Manager  
  
Used the software for:

### "Fort Alumni"

August 10, 2012

4.0

I would definately recommend to others and have.

Pros

I think Chris is extremely flexable and easy to work with. It has been great to brainstorm ideas that I have and come up with ways to implement them on the website. He has been extremely patient while we work on providing a method to pay for the services he has provided as well.

Cons

Resizing pictures to fit into the long\_photo section was difficult to learn. I had to do that work outside of the site in another program. It would be great if you could upload a picture there and edit the size just like you can in column news.

Review Source

CK

Charlie K.  
President  
  
Used the software for:

### "Alumni Channel gave us a professional website with many features."

April 5, 2013

5.0

We are extremely happy with our choice of Alumni Channel. Chis Gehringer has been a pleasure to work with throughout the implementation process and after we went live. He is always accessible and will quickly respond to any questions we might have. Do yourself a favor and make the decision to move to the Alumni Channel today!

Pros

Ease of use, customizable to meet our needs, technical support, speed of site, many features and functionality, integration of social media, and cost. User experience, ability to reconnect with other classmates and accept donations. Database and profile management make it easy to send email blasts.

Cons

None at all.

Review Source

MU

Megan U.  
Asst Director of Curie and Da Vinci LLCs  
  
Used the software for: 1-2 years

### "My experience has been pretty good once I figured out how the site works."

August 31, 2017

3.0

Pros

I like the ability to modify student searches to look for specific information (like if they did co-ops).

Cons

Sometimes the site can be a little hard to navigate, especially when you are trying to figure out how to do something in the site.

Review Source

SM

Stephanie M.  
Manager of Development Operations  
  
Used the software for:

### "St. Joseph is a fan of the alumni channel"

June 29, 2011

4.0

I like the overall feel of the site, but would like some additionally training as new options become available (and refreshers for existing ones). Thank you! :)

Pros

The customer support is wonderful! Chris is VERY helpful! The site contiues to bring in the use of new technology (facebook, live customer support chats, ect.) which is crucial!

Cons

The ease of using the writer for email blasts/news posting is somewhat difficult because it does not read microsoft. With some further training with all the site has to offer, I feel this site is certainly meeting our needs.

Review Source

LS

Leslie S.  
Communications Coordinator  
  
Used the software for:

### "The A&A website really is a great way for our members to connect. "

April 27, 2009

4.0

The A&A website really is a great way for our members to connect. Several alumni have reunited through this medium.

Pros

It is extremely user-friendly. If I can't figure something out on my own (which I usually can by referencing the manual) Chris has always been available to assist me with updates and questions. The "search by state" feature is a big hit round these parts. Thank you for making the effort to customize our site to fit FCCLA's needs.

Cons

Not being able to upload very large documents. I dislike making Chris take time to do this for me.

Review Source

EH

Elizabeth H.  
patient service specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Simple way to keep alumni in touch "

August 5, 2021

5.0

We have been able to use this software to keep our graduation class in touch, especially with planning our 10 year reunion. There was a bit of a learning curve with the software, however the customer support has been great, and they have been able to help us solve any issues we have come across. I also really like that each user of Alumni channel has the capability to manage their own profile.

Pros

The customer support during and after the initial set up was so helpful. With the fee, we also go training to go along with the program which really helped us all be more competent with the program.

Cons

Some people think the user interface seems a little dated, but is definitely still usable and functional.

Review Source

Response from Alumni Channel

August 12, 2021

Thank you, Elizabeth. We are glad the software has helped with your reunion plans and to keep graduate information up to date.

JN

Johnny N.  
President  
Education Management  
Used the software for: Less than 6 months

### "Getting better. Improvements are slowly coming."

August 31, 2017

3.0

We are able to get more people registered through class participation.

Pros

Ability to add classes to the software. Classes have the ability to have a page within the general site.

Cons

Ability to generate reports. Need more reports. Email blast is improving. Need to have more choices . Need to be able to record finances better of groups.

Review Source

FD

Florence D.  
  
  
Used the software for:

### "Curvinci Alumni Database "

March 12, 2016

5.0

Overall, I am very pleased with this software and I see it having great potential within our community. For the most part it is very user friendly and easy to navigate and use- with the exception of a few technical things like font size/color/layout- but everything else is clearly laid out in the Admin Guide. For someone who has very basic technical skills, I did not have much trouble at all figuring out how to navigate the site and change its settings. Customer service is excellent and I could not have asked for a better support system when building this database. Very friendly and helpful and I would definitely recommend this product to others!

Review Source

AL

Art L.  
Alumni president  
Civic & Social Organization  
Used the software for: 2+ years

### "The ALUMNI CHANNEL website is our lifeline to our members"

October 28, 2017

5.0

Increased membership and donations.

Pros

Ease of use and the ability to contact our members with one click. We can send out frequent "blasts" to inform our membership of up-coming events and to fund raise.

Cons

Need more members providing info. We need to provide access to class representstives so that they can provide current information to their classmates.

Review Source

CV

Cara V.  
Program & Communications Associate  
  
Used the software for:

### "Fantastic customer service + accessible website"

March 12, 2016

5.0

Pros: Great customer service, website is very easy to build and use. Cons: The websites are all based on a template form, so if you are looking to build an alumni website totally from scratch and have infinite possibilities, this is not the right service for you. That said, there are many customizations you can add and Chris is great at telling you what's possible and what's not possible. It helps if you have a decent understanding of HTML/CSS and have experience managing/updating a website, although I don't think it's necessarily required.

Review Source

BA

Bisi A.  
Founder, CEO  
  
Used the software for:

### "Great Platform for Alumni"

May 30, 2014

5.0

Alumni channel is a comprehensive platform for hosting school alumni; providing latest tools and social media capabilities. With the platform, members have all tools to reach other members and increase memberships. We have searched for a long time to find a platform that provides this type of capabilities. Our search was over when we found the Alumni Channel. We are very happy with the platform and will strongly recommend it to any alumni organization that want a good web presence with the state-of-the-art tools.

Review Source

LF

Lisa F.  
webmaster  
  
Used the software for:

### "Review of Alumni Channel"

January 22, 2010

5.0

I have been very pleased with the product and recommend it to other perspective clients.

Pros

It is user friendly for both the moderator and the members. The cost is very reasonable for the product received. The support is excellent. Technical questions are answered promptly. Contact is maintained. We have received a lot of positive feedback from our members regarding the website.

Cons

I have not found any cons yet.

Review Source

FC

Frank C.  
MMAAA Board of Directors, Membership  
  
Used the software for:

### "Great People To Work With"

May 30, 2014

5.0

We have been working with Chris Gehringer and Alumni Channel for almost a year. Chris and his staff made our transition from our old web host to Alumni Channel a delight and it was very easy. Feedback from alumni members has been very favorable as to ease of navigating around the website. We had excellent training and even now when ever there's a question we get an answer almost immediately. If you are thinking of setting up a new website, give these guys a call, they are the best.

Review Source

GM

Greta M.  
Head of Career Services & Alumni  
  
Used the software for:

### "Excellent for our needs"

March 23, 2011

4.0

I have no hesitation recommending the Alumni Channel to other educational establishments. Chris has been excellent working with us individually to design a site that suits our needs.

Pros

Fast implementation of personalised changes. Excellent customer service The platform is easy to use Excellent tool for our needs and our Alumni community Several interesting features.

Cons

None thus far

Review Source

NC

Nancy C.  
Community Relations  
  
Used the software for:

### "I would recommend the Alumni Channel to any school or group that would like to reach out to."

March 19, 2009

5.0

I would recommend the Alumni Channel to any school or group that would like to reach out to their community !

Pros

Great site...great support...the community has responded very well to the site. The stie can support a lot of features the alumni find interesting and informative.

Cons

I wish I had more time to devote to developing the site.

Review Source

SGS

Sr. Grace S.  
Principal  
  
Used the software for:

### "Good product"

June 29, 2011

5.0

Superb! Easy to use! Serves its purpose well.

Pros

I find the alum channel very easy to use. I know when someone new signs on so that I can send a quick welcome and give a bit of present news. I am very happy with the product.

Cons

At first it seems complex but after reading some of the helps it becomes a breeze.

Review Source

PS

Phil S.  
Administrator  
  
Used the software for:

### "More cumbersome to use than it should be."

March 15, 2016

3.0

The software is probably good, however as a devout Apple/Mac devotee I find it cumbersome and not as user friendly as I'd like. That said, I don't post, publish or update as much as I should or as I'd like. I published my personal site on Apple's iWeb. Using basic, premade templates, the experience was completely different and I was more than pleased with the results.

Review Source

LB

Lenora B.  
web administrator  
  
Used the software for:

### "Alumni Channel"

July 1, 2010

5.0

Would recommend to any alumni.

Pros

Association is pleased with all the features available. Appreciates the immediate support given by Chris Gerhinger...always available to help with any issues.

Cons

Nothing on part of Channel...problems getting members to interact, fill out bio and pay membership.

Review Source

BZ

Barbara Z.  
Head of Career Services  
  
Used the software for:

### "user friendly and useful"

August 10, 2012

4.0

students like to use alumni good mean to get infos accross

Pros

easy to use and update, delete, advertise short instruction on top of what to fill in/edit good features i.e. email-blast

Cons

a bit restrictive for layout features (photo editing i.e.) date format not standardized on all pages

Review Source

RA

Ryan A.  
Site Admin  
  
Used the software for:

### "Very helpful tech contact"

August 29, 2013

5.0

Everything about the site is easy to use, and the tech support guy who helped us get set up was great about getting info back to us quickly. The structure/functionality of the data library is a little confusing for folks who don't know their way around computers already, but once you get a feel for it everything operates as expected.

Review Source

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