--- title: "Claimable Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Claimable the right Claims Processing solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/88357/Claimable/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- Claimable 4.9 (18) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Claimable Ease of use 4.8 Customer Service 5.0 ## Showing most helpful reviews Showing 1-18 of 18 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Regulatory Used the software for: Less than 1 year ### "Claimable-Simplifying Claims with Excellence and Support" January 26, 2026 5.0 We hold Claimable in the highest regard. In our situation, their platform significantly reduced the complexity of managing multiple applications. Overall, the product stands out as excellent, offering a user-friendly interface that surpasses other systems in today’s competitive market. In addition to that, what truly sets Claimable apart is the exceptional customer support team, whose service, communication, and responsiveness continue to impress us. For this outstanding combination of product quality and support, we extend our sincere appreciation. Pros The platform simplifies operations by eliminating the need for multiple applications. Easier to navigate and more intuitive compared to other systems in a competitive market. Exceptional Customer Support: Service, communication, and responsiveness are consistently impressive. Cons Dependence on Cloud Connectivity: As a cloud-based system, reliable internet access is essential for smooth operation Review Source R Reviewer Claims Manager Used the software for: 3-5 years ### "Claimable Experience" December 1, 2025 5.0 I've been using Claimable for just over three years, and it has consistently improved over time. The platform makes managing claims so much easier, and I really appreciate how user-friendly and customizable it is. It’s a reliable tool that keeps getting better with each update. Pros The platform is extremely user-friendly, and the support staff are absolutely amazing—especially Elisa, who always goes above and beyond to help. Cons Honestly, I’ve had such a positive experience with Claimable that I can’t think of anything I dislike. Everything works smoothly and any questions I’ve had have been quickly addressed by their team. Review Source R Reviewer Sr. Financial Services Consultant Used the software for: Less than 1 year ### "Claimable claims review" November 11, 2025 5.0 Our experience has been great! The reps are responsive and make sure your requests are taken care of. Pros The program is very easy to use, has good flow of the claim cycle and can be customizable to a point. They are always working on software improvements to help the process work smoother. Cons It's not really a con but some customized requests require you to forward your request to them. They are responsive to the requests and will let you know if certain things can be accomplished or not. Review Source R Reviewer Director of Operations Used the software for: 3-5 years ### "6 years and counting " June 13, 2019 5.0 In our industry proper organization and a prompt system is key to our job, claimable has eased the burden of having multiple applications, with claimable it is a one stop shop. We have saved a lot of time which we have used to monetize our services to our clients. With the level of organization and precision in our work we have been able to save money and make money all at once. In the business world time=money and with Claimable we have been able to live by that. Pros The software is very user friendly, it is open to change and open to modify certain key features to benefit our users and to allow them to efficiently do their work. Our area of expertise is The Surety industry and we have been beautifully using Claimable for that role and we have benefited greatly from it. Multiple features like "Checklist" "Documents" "Notes" "Contacts" are so simple yet powerful to use, our team uses these key features daily. Cons I wouldn't really say there is a "Cons" so much as growth, Claimable has shown that they are changing rapidly and bringing on even more features that could amaze their users. Review Source R Reviewer Head of DSR Used the software for: Less than 1 year ### "Claimable Review" June 30, 2020 4.0 Pros Features are easy to use, the overall layout is great, Teaching others how to use it is simple, Cons There are a few missing features. a breakdown in the financial component would be nice (cost of repairs, loss of use, hire car/replacement vehicle, current offer from third party, current offer for client) being able to free write letters would be fantastic so you don't always need to email customer support for changes, being able to sort from "new to old" is a good feature to have, Review Source R Reviewer Risk Management Specialist Used the software for: 1-3 years ### "Claimable-User-Friendly Claims Management with Exceptional Support" July 25, 2025 5.0 We’ve been using Claimable for over a year and a half at our state university to manage a wide range of claims, including workers' compensation, property, auto, and tort claims involving university property, vehicles, and on-campus incidents. The platform has been a tremendous asset to our Risk Management operations. From the beginning, our experience with Claimable—particularly with \[sensitive content hidden\] —has been outstanding. \[sensitive content hidden\] has been incredibly informative, patient, and always accessible. Given the slower pace and added layers of process often involved in public institutions, his understanding and responsiveness have made a world of difference. The system itself is highly customizable, intuitive, and has significantly improved how we organize and manage our claims. One of the features we appreciate most is the ability to create and apply multiple labels to claims, allowing us to sort and categorize them in ways that align with our internal workflows. The ability to set reminders, assign tasks, share notes, and organize emails within the platform has greatly improved our team’s efficiency and communication. We’ve encountered no issues or complications with the system to date, and whenever we’ve needed an adjustment or update, the Claimable team has responded quickly and effectively. The platform has not only helped us stay organized, but it has also had a measurable positive impact on our reporting and day-to-day claims management. We’re very happy with Claimable and would confidently recommend it to other institutions looking for a flexible and reliable claims management solution. Pros Claimable’s organization and customization features have been a game changer for our team. We love being able to create and apply multiple labels to claims, set reminders, assign tasks, and share notes—all in one centralized place. The interface is clean and intuitive, and the ability to quickly make changes or enhancements with help from their support team allows the system to grow with our needs. Cons Honestly, we haven’t encountered any issues to date. If we had to name something, it would simply be that, as with any new system, there’s a learning curve—but even that was made easier thanks to their helpful support team. Review Source R Reviewer Product Integrity, Warranty and Consumer Service MGR Used the software for: 3-5 years ### "Claimable ROCKS!!!!!" June 18, 2025 5.0 Claimable gets the highest marks from our company! We shopped a lot of different vendors, and everything Claimable presented - worked well and then some! GREAT COMPANY & GREAT STAFF!!! Pros Claimable has been such a LIFESAVER for our company! The support has to be one of the best that we have dealt with. Even being in the UK, and my company in the United States, they ALWAYS respond to any request ASAP!!! Cons WE LOVE IT!!! There is not much to say about what we don't like about the company and the software! AWESOME!!!!!! Review Source Bleu K. Account Manager Used the software for: 3-5 years ### "Claimable has been a great tool for our company growth. " June 24, 2025 5.0 We have had a really good experience so far. Every time we reached out for assistance, it was taken care of right away. Pros We can customize it for what works best for us. It has been a great resource in helping our company grow Cons too many options but that's not a bad thing. We have had to reach out a couple of times to get stuff set up how we would like it but it has always been easy working with your developers. Review Source Tisha B. Claims Team Lead Used the software for: 1-3 years ### "Great Customer Service and Great Product!" October 11, 2018 5.0 Overall, I had a wonderful experience using Claimable. We were able to keep all of our claims-related data and documents in one central location using their software, which kept everything organized and safely stored. As mentioned before, the team at Claimable was always helpful and I felt like we were always a top priority to them which was a great feeling! Pros I liked that it was very easy to navigate and that the team at Claimable were always improving upon their existing features, as well as adding new ones that increased productivity for our team. The support team replied to our questions and feature requests in a timely manner and were always so helpful! Cons One of the features that we used a lot was the photo uploader, which was set up so that we could only upload one photo at a time. It would have been great to have a way to upload them in batches. Other than that, everything was great. Review Source Zachary M. Senior Claims Team Associate Used the software for: 1-3 years ### "Claimable is Amazing" October 11, 2018 5.0 Claims+Insurance is not fun, but Claimable made the tools and usage of operating very user friendly and their customer service experience was A++ Pros I really loved how easy it was to use and how helpful the customer support individuals were. We were on Claimable for over a year and really reaped a lot of benefits of using it. Additionally, they were super helpful and worked with us in a fun and professional way. The staff at Claimable (especially reps) were super kind and helpful. Cons The only thing that I did not like was I wish that Claimable had a multiple uploader feature. We inquired about it and they stated it was in development, but it was not implemented before we left Claimable. I want to know that we only left Claimable because we built internal tools to handle claims and had nothing to do with Claimable. They were super awesome. Review Source R Reviewer Head of Claims and Customer Service Used the software for: 1-3 years ### "Easy to use, super motivated and helpful team at Claimable" July 13, 2022 5.0 Over all a good tool for small and mid size teams, flexible, easy to use and adapt. Pros Claimable has deliverred what they promissed, it was easy to use and adapt, the team was always awailable and super friendly and helpful Cons Document and task management should be more flexible/accurate. Review Source R Reviewer Corp. Claims Manager Used the software for: 3-5 years ### "Excellent Project for Record Keeping" December 18, 2020 5.0 Pros Integrating this product with our business needs was made very simple by the team at Claimable. We enjoyed being able to have a central location to upload claim information and communicate with users from different sites and unsure a familiar experience with each of our claims. The software is user friendly and excellent for record keeping. Cons The only enhancement would have been an ability to pull reports which would have enabled us a way to do away with our spreadsheets which eventually made this a redundant process. Review Source R Reviewer Claims Handler Used the software for: 3-5 years ### ""Claimable Feedback"" May 17, 2019 5.0 Pros \- Reminders of tasks received each day. - Easy to navigate. - Various search fields available. - Great Customer Service. Cons \- Following recent upgrade, system is considerably slower. - Frustrating having to save after every change, old Claimable used to save automatically. Review Source R Reviewer Director of Corporate Operations Used the software for: 1-3 years ### "Best Claims Software Program Found" May 15, 2019 5.0 Pros After a lot of research, Claimable provided the best overall software for our claims management system. What has been extremely helpful is looking at the home page and knowing exactly where each claim stands, which was previously done on a very ineffective spreadsheet. Cons The few features in the beginning that I felt needed improvement were updated over a few months. I feel the Claimable team is always looking out for its user base and strives to create the best, as well as most useful, experience for them. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Claimable Review" October 16, 2019 5.0 Pros It fits all the claim system requirements I have to tracking, updating, and keeping my Agent partners updated. It also give me a platform to have my employees correctly document all files along with me being able to do audits. Cons It would be nice to be able to add "participants" (Agents, employees, vendors) on the notes screen so that when you save a note you could check a box for that "participant" which would then email them the note or update you just saved. Review Source R Reviewer Head of Operations Used the software for: Less than 1 year ### "Review of Claimable " November 8, 2019 5.0 Pros Very easy to use, it can offer easy reporting tools also. Cons I would like to schedule more recurring actions and link in email automatically. Review Source R Reviewer Senior Claims Advisor Used the software for: Less than 1 year ### "Claimable Review" November 21, 2019 5.0 Great customer service, they often get back to change requests within the hour. Pros Claimable seems to be easy software to get to grips with, it is user friendly and seems to suit our need. Cons We are finding a few fields are missing that we would ideally have, however the Claimable team are trying to implement these as we speak. Review Source Harshjot S. Executive Member Used the software for: Less than 1 year ### "Claiming Claimable" April 3, 2022 5.0 I had a wonderful experience using Claimable. It is very easy to navigate and keep all your records and reports in an organized and secured manner to increase the productivity. Pros Claimable is easy to navigate with its better customer service. Cons Financial breakdown components and the interface could have been more better. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.