Who Uses This Software?

Banking & Finance, Biotech, Business Consulting, Software & Services, Education, Healthcare, Legal, Tech, Energy/Utilities, Manufacturing, Retail, Pharmaceutical, Entertainment, and much more.


Average Ratings

52 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Conga
  • conga.com/
  • Founded 2008
  • United States

About Conga Contracts

Gain visibility & control over all the contracts in your organization, while simplifying & accelerating the creation & negotiation process. With Conga Contracts, your company can streamline the entire contract management lifecycle complete with a robust repository, granular security controls, flexible routing & approvals, & automated reporting that drives business forward. Conga Contracts provides the complete end-to-end contract lifecycle management solution for companies of any size & industry


Conga Contracts Features

  • Buy Side (Suppliers)
  • Completion Tracking
  • Compliance Tracking
  • Contract Lifecycle Management
  • Electronic Signature
  • Full Text Search
  • Government Contracts
  • Pre-built Templates
  • Sell Side (Customers)
  • Specialty Contracts
  • Version Control
  • Workflow Management

Conga Contracts Reviews Recently Reviewed!


Game Changing Solution

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Conga Contracts has been able to drastically increase the efficiency of Nimbus' processes for requesting, approving, negotiating, executing, and storing and tracking agreements. What used to take 6-8 people about a week to execute a simple NDA now takes 1-3 people a day or two, sometimes less.

Cons: Not really a con, but the system doesn't automatically integrate with other systems or repositories, but Conga's API and integration add-ons will easily solve that.

Overall: I've been a Novtaus/Conga Administrator and developer for more than 4 years now, for multiple companies. Conga Contracts' ease of implementation, ability to automate and track processes, and report to a granular scale has been life changing.

Increased efficiency with better customer customization!

Dec 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ability to visualize the contracts with the higherarchy taken into co side ration saves vast amount of time. From the intuitive layouts to the customization, contracts are easy to assemble and user friendly.

Cons: There is a learning curve for new users and a need to embrace the entire Conga suite to really make the most of your products, but with patience and by utilizing their resources, it is all manageable.

Overall: We are looking to solve the problems we have with nationwide contracts that are negotiated annually with 60% returning business and 40% new. Contracts would allow us to move from an individually crafted-from-scratch version of excel/word docs to a more cohesive and professional arrangement.

Capterra loader

Superior tool, compared to others I have used in the past.

May 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: It automates a number of steps within the contract process, thus reducing the strain on resources to move a contract through a manual process. In addition, you can track Projects, budgets, and send out automated notifications, based on criteria determined by business needs.

Cons: The only thing that is challenging is the need for a separate licenses for sending documents for electronic signatures ("eSignatures"). Conga does offer Conga Sign, however, it is an application built for another sales platform.

Overall: Automated process; everything in a single application (i.e. repository, eSignatures, internal reviews/approvals); reduction in contracting cycle time; great reporting tool.

Awesome Automated Contract Management Tool

Apr 24, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to generate agreements based on customized templates using a generation wizard.

Cons: The lack of support with implementation, the length of time to correct new errors caused by system updates, the amount of time required to customize templates and workflows.

Overall: It's been pretty good minus the pain points listed above. I greatly appreciate the time I get back by using automated templates, which allows me to spend my time on more complex agreements with specialized language.

Easy to use and intuitive contract management tool.

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I love how customizable Conga Contracts is. We are able to easily and rapidly adjust the system to meet our ever changing business needs.

Cons: I wish system enhancements would come more quickly. Customer's regularly identify system enhancements that would improve system functionality and usefulness but Conga's decision on whether to implement those enhancement requests tends to take awhile.

CLM Power House

Apr 23, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: highly configurable

very robust

user friendly from the admin side

messaging integration and auto pulling into the system

Cons: removal of features that are being used with the not ability retain

the design of the toolbar

response and time it takes for enhancement requests

Constant Account rep changes and limited communication

Overall: great, we love it!

CLM Powerhouse!

Apr 23, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This application is a great way to store and track your contracts through its entire review lifecycle. Able to build in automatic status changes with Flow and Workflow.

Cons: Ability to report on all fields, but would be great if Flow reports did not require the add-on. I miss Analytics but hear BI Intelligence may be a good option.

Conga Contracts

Apr 24, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The flows are helpful for tracking the life cycle of the contract. It also provides real time data feeds into a grid to show who actioned on a workflow item.

Cons: The contract flows do not flow into additional forms, do not contain a back button, erase the first flow history (when a new flow is initiated), and the flows do not allow you to create a customized dashboard workflow.

Overall: I overall enjoy my experience with Conga, but the customizations our firm requires we cannot customize based off of Conga's business model..

We use Conga to produce temporary cards for members

Dec 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Conga allows us to produce temporary cards for members with personalized information on each card. This has allowed us to alleviate stress while members cards typically take about 2 weeks to arrive.

Cons: Sometimes it does take some time to load and locate now that we use Box. Prior to using Box it was a breeze.

Overall: Member satisfaction

Conga Contracts

Apr 24, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Customizability

Ability to give multiple users different access

reporting

Cons: lack of access to training materials; response time of support when there are system errors

Overall: getting more views of contracts; being involved the process more.

storage place for documents

ability to run reports on documents

uniformity of info and documents in company

has been awesome

Oct 05, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very fast, customizable, efficient.

Cons: a little difficult on the front end but then, no worries. VERY good customer service

Overall: I have loved them from day one. was recommended by a developer and I have been happy since day one. A little difficult at first if you are not used to embedding fields in a word doc but once you get that, it is cake.

Recommendations to other buyers: great company and product

Conga Contracts

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use, easy to configure and is constantly being updated to bring more functionality to allow users to work smarter.

Cons: The reporting needs to be a bit more flexible and easy to use. It is being updated but it still could be better.

Overall: It is a great tool that allows my company to manage our contracts, find documents and complete the end to end process. The support team is amazing and the ability to use where ever you have an internet connection is very helpful.

Simplified workflow and negotiation process for organization

Apr 23, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The system has many options and allows for many different types of workflows and navigation options.

Cons: The software is difficult for non-tech savey individuals

Overall: I have enjoyed working through the implementation and ease of the whole process for our team.

Conga Contracts

Apr 24, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the parent/child relationships and the ability to create and customize fields.

Cons: Wish there was a better way to extract data in a clean format.

Overall: Have been using conga contracts for over 5 years - support has been great.

Awesome System

Apr 23, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As an Administrator it has everything I need.

Cons: Hard to get enhancement requests. That's a pain for when I discover things that will benefit me.

Overall: I'm able to handle a global corporation as the only administrator

Great, configurable application for organizations of all sizes

Apr 24, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is configurable! It has a "newer" look and feel and is user friendly. During the configuration, we found out that it is customizable for our lines of business, which is a huge plus.

Cons: We would like to see increased capabilities around security and permissions for specific contracts and documents (and the capability to change and modify those roles on the end user side when we can).

Overall: I've enjoyed it so far, especially as a end user....looking forward to developing it further and to seeing what all is ahead for us with AI Advance!

Contracts made easy

Apr 23, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease with which we can integrate with systems like salesforce, docusign.

Cons: unable to reuse additional fields created in a separate additional form

Overall: A very good solution out in market to manage contracts.

Conga Contracts = Ease of Use and Administration

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of contract generation, customization, and process management.

One key aspect that our teams love is that the Conga Contracts redlining functionality works regardless if the client/user has Word track changes enabled. Contracts will still catch any and all changes. This is a life saver!

Cons: I would love to see the capabilities increased! I understand that with Orchestrate, you can code in more automation. It would be great to see these bundled!

Overall: Overall, the experience has been amazing. The support and deployment of the product was seamless. From there, it was easy to maintain and grow. We are looking to expand it across more of the business and use Orchestrate to do so.

Jun 20, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Comments: We needed a friendly, easy to install, and maintain Vendor Management tool. It had to be a time saver, adaptable, repeatable, and workflow driven product in order to accomodate the on-boarding process for both of our IT and Indirect business models. With Novatus, all of the requirements were met. Actually, we were able to take advantage of and introduce more of the products functional capabilities during the install than we had initially anticipated. Using the tool now for the past 4-5 years, we have come to realize that without it, we would still be paying potential late fee penalties for late renewals; we would still have some compliancey issues with some of our vendors; we would still be bringing in vendors whose contracts contained very risky language, and so on. The use of the Novatus has basically provided or avoided cost to us that fall way into the six figure range. In terms of Support, its second to none. If a problem arises, its typically resolved in less than 15 minutes and at this point I can only remember 1 instance where that occured over the years. At this point Novatus is not just a vendor, they are a true partner and will be here for a long time.

Capterra loader

Great contract software

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It was a great tool to produce contracts for clients.. a lot better than using basic self created tools.

Cons: It had a learning curve, and was still difficult to duplicate and reproduce documents. It sure made my job a lot easier though!

Conga Contracts Rocks - Digitial Trasnsformastion in Action

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple contract negotiations, redlining, approvals and tracking

Cons: Speed could be faster, but not much else and AI is still learning

Overall: Fantastic user experience, easy redlining, approvals, etc

contract managment

Apr 23, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: ability to track the communication regarding the contract

Cons: multiple forms that need to be completed in order to advance the contract

conga contracts

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: like the ease of the system and the tracking capabilities

Cons: the work flow was hard to get adjusted to

Overall: very good

Just starting out but it looks great!

Apr 23, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There is so much functionality in the basic license and it only grows with every add on. Everything can be configured for your exact procedures.

Cons: There is a lot of set up work needed to get the full benefit of the product. Take the time needed to set it up and keep auditing your usage to be sure it's being used to the design.

Overall: The support you get is amazing. Their teams stand behind every aspect of the product and are continually listening to user feedback to improve it.

Cumbersome to set up

Nov 16, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Once things are setup, it is very easy to use. Easy to turn on licenses for users. Documents look very consistent.

Cons: The support and sales teams leave a lot to be desired! Very hard to get someone on the phone, if you need an additional license, it is like pulling teeth to get it activated!

Good template builder. Reasonable price. Integrates well.

Mar 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have this integrated to Salesforce and it works well. Really simple to upload your template into Salesforce with this.

Cons: Competitors of theirs have different features and a more advanced template building system. Still a good value though.

Overall: Good template builder. Helps us get Contracts out.

New to the system

Apr 23, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It's customizable. But I'm still learning the system.

Cons: It's not intuitive, people who don't use the system daily have a hard time navigating through it.

Overall: We are working on redesign the system, which at the moment it is not used effectively on the department I work on. Once I have a better understanding of the system I'll be able to provide more valuable feedback.

Needs perfectly fullfilled

Sep 04, 2009
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Great Ergonomy

Great Interface

Full functionalities

Quick start

Perfect training

Cons: Not yet found still searching

Overall: Contract management software is key for companies. The interface of Novatus Contracts is the most user oriented and the most efficient to follow each life cycle step of contracts. Each contract owner is in charge to follow his contracts thought a centralized management system including alerts to them. That leads to a gain of time and implication of responsible persons. The solution of Novatus permitted to integrate with very low efforts our existing contracts database for quick deployment. SaaS allowed an immediate usage benchmarking on the technical environment already in place by Novatus and in line with adapted service level agreement

New to Conga

Apr 23, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We are new, so just not the implementing stages. We chose Conga due to the ability to create both a contract and corporate hierarchy in our records, and our price model.

Cons: Not as out of the box as we assumed. Took longer than thought to upload our data.

Overall: Conga is very responsive to our needs.

Very Pleased!!!!!

Mar 04, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: *Amazing Customer Service

*Easy to use tool

*Experience in the Contract Mgr space

*Detailed Reporting

*Global Search capability

*Easy Integration with other applications

Cons: We haven't experienced any negatives. With a migration of over 10,000 contracts, we were able to locate all effectively in the new environment.

Overall: Sony has worked with the Novatus team under CMSI since 2001 and now Novatus since early 2009 and their team was able to quickly and successfully resolve complex implementations, migrations and user support through all phases of use of the system. Sony is very pleased with the support and service we have received from Novatus and very pleased with the tool...

Contract Management Software Review

Aug 14, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Competitive pricing; extremely user friendly; great reporting features, you don't need to be a computer guru to run reports; very simple set up; we couldn't ask for better support and a great number of recommended changes are incorporated in software upgrades.

Cons: This is a very difficult answer to come up with, I guess the only thing I can comment on is the initial transfer of information. We had a few glitches, but they were easily found and corrected.

Overall: You can ask anyone in our office, and you will get the same answer. We absolutely love Novatus and don't know what we would do without it. The staff at Novatus is always freindly and helpful.

If you're looking for a proposal tool, look elsewhere..

Apr 16, 2019
2/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: I like the WYSIWYG editor and the ability for multiple people to work in one document simultaneously. Their customer support is usually pretty attentive and helpful.

Cons: So many. Their name and company has changed three times less than three years. Each change comes with the removal or addition of features, but there isn't much of a warning or notice to let you know. I've lost whole documents before without any explanation. Things magically disappear, then reappear some time later.

I struggle to enjoy using this tool because I know I'm bound to have an issue at some point.

Overall: Not great. Whenever I need to work on a proposal, I try to do so cautiously out of fear of losing something important. I struggle to trust this tool.

Conga is unethical and has no culture of customer service!

Jan 11, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: Do not recommend - do not trust.

Pros: Nothing. Having decided not to use it we accidentally renewed (internal communications error) and once we realized our mistake they refused to refund an entire annual years contract. This was despite the fact that they could see that we had never used the product.

Cons: I am dumbfounded at their approach to customer service. They have adopted a stance of "we have your money, you should have read our terms" approach. Be warned, once they have your money that's it!

Review

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the automatic template creator the most.

Cons: The software can be very complex and requires extensive technological knowledge

Overall: Conga contracts has greatly helped my company organize and create all of our contracts.

Handles the entire contract process, flawlessly

May 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Conga Contracts allows us to manage our loan-deals entire lifecycle from Application and Credit Approval to Contract to Payouts in Salesforce.

Delays related to a missed email or laborious line-by-line comparisons of two Word docs are something we no longer have to worry about when our Credit team are awarding Loans. When the contract is ready, signatures are a single click away.

Cons: Not enough documentation regarding it's use, there is some, but so many powerful features are left for "self-discovery".

Almost done with implementation

Apr 24, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fast, customizable, efficient with wonderful customer service!

Cons: It takes a while to learn, but then is very easy to use

Sr. Manager

Sep 29, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Very robust tool and extremely easy to navigate. The functionality of the tool is pretty impressive. The tool can be used to monitor the contractual obligations of all kinds of contracts.

Cons: When I think of the Novatus's contracts management tool only wonderful thoughts come to my mind. Therefore, I can ONLY rave about the product and Novatus' very professional management team.

Overall: A++ product and management team!

Capterra loader

Excellent contract manager

May 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has a great variety of predesigned templates, very efficient and very easy to use. Excellent for controlling contracts with clients,it has a very fast and understandable interface

Cons: It does not handle large amounts of contract well but we trust faithfully that updates will come to solve this problem, we love this plataforam

Overall: So that a company can grow you have to have control with the contracts you sign. we have achieved it with the help of this platform. I recommend it

Novatus Contracts Management System

Mar 10, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: The system has been easy to implement and use, and the training and support have been stellar. We have had a rapid and almost painless migration to the system, and user adoption of the advanced features (reporting, workflows and contracts building modules) has progressed more rapidly than we expected.

Cons: Really very pleased.

Overall: Strongly recommend.

project manager

Oct 05, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money

Comments: administrator for saleforce using advancement it is easy to use and the support is powerful they are giving support 24 by seven and they are help us in the templates and sending emails and i know they are one of the best. since 203 they are working with middle east and arab region.

Conga is used for contract generation

Oct 04, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We used conga contract generating module for multi country and multi languages. We find it is quite easy to use that our non-it users are using the app.

Vendor Response

by Conga on October 05, 2016

Thank you for your review! We look forward to a long-standing relationship.

Conga is a good document generation tool.

Oct 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I have used conga some of my customer. Really good product to go with nice document generation. Also like that customer support on conga.

Vendor Response

by Conga on October 10, 2016

Thank you for your review!

An OK Contract and Document Management System

Sep 05, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Centralized location for important contractual agreements; the approval / signature process is wonderful.

Cons: It is difficult to reproduce contracts using the parent feature; the search feature is not robust enough.

Is a good soft

Oct 04, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: Work with it a few times before in my other job, works good and its easy to use I recommend it in a 100%..

Vendor Response

by Conga on October 05, 2016

Thank you for your review!

Saved a ton of time by prequalifying before scheduling software demos

May 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to do a side by side comparison of dozens of software programs to prequalify the only ones that would fit our needs.

Cons: There wasn't much about this that I had a problem with.

Recommendations to other buyers: Try reading the page on tips for evaluating software before starting to demo them.

Conga has one of the best support structures out there for apps we use in Salesforce

May 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Being able to take data from Salesforce and auto populate forms and choosing the correct for is great.

Cons: Can be a bit combursome to format perfectly as there is no preview of how it will look without running it in Salesforce

New and Excited!

Apr 23, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Save time energy and money! We are new, but are excited to transform the process and make a real change!

Cons: Implementation is always a hurdle, but Conga does their best to make is painless.

In Implementation

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Conga has been very helpful and responsive. Looking forward to rolling out to the salesteam.

Cons: Working through the detail to get all the functionality we want but it will all be worth it!

Intuitive tool

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Flexibility to change the flows as needed

Cons: Not having record level security. Ability for the user to share single documents easily

Overall: Increased efficiency

Conga Works

Oct 06, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Great Customizable templates

Cons: Does not handle large batches well.

Overall: We use it for adhoc letters to make it easy to customize for a customer. Great tool to tie into Salesforce..