# Conga Contracts Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Conga Contracts the right Contract Management solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/88389/Conga-Contracts/reviews --- Conga Contracts 4.3 (74) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Reviews of Conga Contracts Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews Craig A CTO and GM APACComputer Software, 501 - 1,000 employeesUsed the software for: More than 2 years. “Conga contracts is an integrated contract management system with Salesforce that allowed us to improve our operational workflows and Security\\auditing capabilities on our contract creation and executiuon.“ August 27, 2022 EH Evan H PartnershipsInternet, 501 - 1,000 employeesUsed the software for: More than 2 years. “Editing and customizing documents can be time consuming and more manual.“ May 15, 2022 GF Greg F Sr Systems AnalystHospital & Health Care, 10,001+ employeesUsed the software for: More than 2 years. “Very flexible, not real easy to lean, good support“ March 18, 2024 Kelly Michael S Director of Digital TransformationTelecommunications, 11 - 50 employeesUsed the software for: 1-2 years. “Conga makes it easy to pull already-entered infromation from existing sales opportunities to create templated documents.“ December 12, 2020 Kelly Michael S Director of Digital TransformationTelecommunications, 11 - 50 employeesUsed the software for: 1-2 years. “We enjoy Conga and use their contract generation every day multiple times per sales representative.“ December 12, 2020 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carlyle T. Contracts Manager Pharmaceuticals Used the software for: 2+ years ### "Superior tool, compared to others I have used in the past." May 16, 2018 5.0 Automated process; everything in a single application (i.e. repository, eSignatures, internal reviews/approvals); reduction in contracting cycle time; great reporting tool. Pros It automates a number of steps within the contract process, thus reducing the strain on resources to move a contract through a manual process. In addition, you can track Projects, budgets, and send out automated notifications, based on criteria determined by business needs. Cons The only thing that is challenging is the need for a separate licenses for sending documents for electronic signatures ("eSignatures"). Conga does offer Conga Sign, however, it is an application built for another sales platform. Review Source FÇ Ferhat Ç. Project Manager Machinery Used the software for: 1-2 years ### "An Intuitive Contract Management Solution" December 7, 2022 5.0 Our overall experience with Conga Contracts has been positive. The intuitive interface and comprehensive contract management features make it a great tool for streamlining contract processes. Pros Conga Contracts has been an invaluable asset to our organization. Its intuitive interface and comprehensive contract management features have enabled us to streamline our contract processes and save time. The ability to track and store contracts, create templates, and manage sales contracts have been particularly beneficial. Cons One downside of Conga Contracts is that its pricing can be prohibitive for smaller businesses. Additionally, the search functionality could be improved to make it easier to find specific contracts. Switched from [Efficy CRM](https://www.capterra.com/p/149894/Efficy-CRM/)[Dolibarr](https://www.capterra.com/p/159500/Dolibarr-ERP-CRM/) Conga Contracts stands out from its alternatives due to its comprehensive and intuitive contract management features. Its ability to track and store contracts, create templates, and manage sales contracts makes it a great solution for businesses of all sizes. Additionally, its flexibility and customizability make it a great choice for businesses with unique needs. Review Source AS Ashley S. VP Sales & Marketing Used the software for: 2+ years ### "Cumbersome to set up" November 16, 2017 3.0 Pros Once things are setup, it is very easy to use. Easy to turn on licenses for users. Documents look very consistent. Cons The support and sales teams leave a lot to be desired! Very hard to get someone on the phone, if you need an additional license, it is like pulling teeth to get it activated! Review Source VR Verified Reviewer CTO and GM APAC Computer Software Used the software for: 2+ years ### "A good contract management system if you are part of the Salesforce Ecosystem." August 27, 2022 4.0 Conga contracts is an integrated contract management system with Salesforce that allowed us to improve our operational workflows and Security\\auditing capabilities on our contract creation and executiuon. Pros Relatively quick to implement Contract Management solution with the ability to deeply integrate into our Salesforce instance. A flexible and incredibly configurable and capable contract management system, with good collaboration options. Cons Templates although a great starting point to understand capabilities of the contract management system can be difficult to edit to business requirements. The flexibility and granular configuration capability of the platform can also make it difficult for new users. Review Source VR Verified Reviewer Contracts Administrator Biotechnology Used the software for: 2+ years ### "Game Changing Solution" April 24, 2019 5.0 I’ve been a Novtaus/Conga Administrator and developer for more than 4 years now, for multiple companies. Conga Contracts’ ease of implementation, ability to automate and track processes, and report to a granular scale has been life changing. Pros Conga Contracts has been able to drastically increase the efficiency of Nimbus’ processes for requesting, approving, negotiating, executing, and storing and tracking agreements. What used to take 6-8 people about a week to execute a simple NDA now takes 1-3 people a day or two, sometimes less. Cons Not really a con, but the system doesn’t automatically integrate with other systems or repositories, but Conga’s API and integration add-ons will easily solve that. Review Source VR Verified Reviewer Business Analyst Retail Used the software for: 2+ years ### "Contracts made easy" April 23, 2019 4.0 A very good solution out in market to manage contracts. Pros The ease with which we can integrate with systems like salesforce, docusign. Cons unable to reuse additional fields created in a separate additional form Review Source Brent B. Manager, Sales Development Used the software for: 6-12 months ### "Great contract software" March 7, 2018 4.0 Pros It was a great tool to produce contracts for clients.. a lot better than using basic self created tools. Cons It had a learning curve, and was still difficult to duplicate and reproduce documents. It sure made my job a lot easier though! Review Source Kelly Michael S. Director of Digital Transformation Telecommunications Used the software for: 1-2 years ### "Excellent Document Generation for Salesforce" December 12, 2020 5.0 We enjoy Conga and use their contract generation every day multiple times per sales representative. Pros Conga makes it easy to pull already-entered infromation from existing sales opportunities to create templated documents. Cons Conga templates are not easy to design. They require an extensive amount of knowledge in HTML. Review Source CR Cory R. Digital Marketer Marketing and Advertising Used the software for: 2+ years ### "If you're looking for a proposal tool, look elsewhere.." April 16, 2019 2.0 Not great. Whenever I need to work on a proposal, I try to do so cautiously out of fear of losing something important. I struggle to trust this tool. Pros I like the WYSIWYG editor and the ability for multiple people to work in one document simultaneously. Their customer support is usually pretty attentive and helpful. Cons So many. Their name and company has changed three times less than three years. Each change comes with the removal or addition of features, but there isn't much of a warning or notice to let you know. I've lost whole documents before without any explanation. Things magically disappear, then reappear some time later. I struggle to enjoy using this tool because I know I'm bound to have an issue at some point. Review Source Delgado N. Ingeniero de Proyectos Used the software for: 6-12 months ### "Excellent contract manager " May 19, 2018 5.0 So that a company can grow you have to have control with the contracts you sign. we have achieved it with the help of this platform. I recommend it Pros It has a great variety of predesigned templates, very efficient and very easy to use. Excellent for controlling contracts with clients,it has a very fast and understandable interface Cons It does not handle large amounts of contract well but we trust faithfully that updates will come to solve this problem, we love this plataforam Review Source AF Alessandro F. Senior Account Manager Marketing and Advertising Used the software for: 2+ years ### "Velocizza la firma dei contratti " February 25, 2026 4.0 Esperienza nel complesso positiva. Lo utilizzo nell’esperienza lavorativa corrente in qualità di Account Manager e l’ho utilizzato in altre sue esperienze lavorative come Business Developer per inviare contratti da firmare in digitale. In entrambi i casi ben integrato al crm Salesforce. Pros Ottimo per il fatto di poter essere integrato a crm noti come Salesforce , dedicati alla vendita, e inviare contratti firmabili digitalmente. Questa funzione velocizza di molto il ciclo di vendita. Cons In alcuni casi qualora dovessi generare più volte un contratto, non si riesce a comprendere la cronologia dei contratti stessi e delle modifiche per distinguere uno dall’altro. Review Source PM Pamela M. Technical Writer Information Technology and Services Used the software for: 1-2 years ### "Conga Contracts = Ease of Use and Administration" April 23, 2019 5.0 Overall, the experience has been amazing. The support and deployment of the product was seamless. From there, it was easy to maintain and grow. We are looking to expand it across more of the business and use Orchestrate to do so. Pros Ease of contract generation, customization, and process management. One key aspect that our teams love is that the Conga Contracts redlining functionality works regardless if the client/user has Word track changes enabled. Contracts will still catch any and all changes. This is a life saver! Cons I would love to see the capabilities increased! I understand that with Orchestrate, you can code in more automation. It would be great to see these bundled! Review Source BH Bart H. DB admin Non-Profit Organization Management Used the software for: 2+ years ### "has been awesome" October 5, 2016 5.0 I have loved them from day one. was recommended by a developer and I have been happy since day one. A little difficult at first if you are not used to embedding fields in a word doc but once you get that, it is cake. Pros Very fast, customizable, efficient. Cons a little difficult on the front end but then, no worries. VERY good customer service Review Source MD Matt D. Account Executive Computer Software Used the software for: 2+ years ### "Apttus review" December 7, 2018 4.0 Overall I would highly recommend the tool. Much better than building quotes in Word (which I had to do before APTTUS) Pros I always found APTTUS to be a good tool. It allowed you to easily build contracts/quotes. You could also save templates of orders that you used a lot so you didn't have to type in each sku and configure from scratch each time. Integrated with Salesforce well. Cons It could be buggy sometimes, but it was always fixed within a day. Review Source SH Shelly H. contract manager Machinery Used the software for: 6-12 months ### "conga contracts" April 23, 2019 5.0 very good Pros like the ease of the system and the tracking capabilities Cons the work flow was hard to get adjusted to Review Source AD Ana D. Administrative Assistant Financial Services Used the software for: 6-12 months ### "New to the system" April 23, 2019 4.0 We are working on redesign the system, which at the moment it is not used effectively on the department I work on. Once I have a better understanding of the system I’ll be able to provide more valuable feedback. Pros It’s customizable. But I’m still learning the system. Cons It’s not intuitive, people who don’t use the system daily have a hard time navigating through it. Review Source MR Michele R. Contract Specialist Used the software for: ### "Contract Management Software Review" August 14, 2009 5.0 You can ask anyone in our office, and you will get the same answer. We absolutely love Novatus and don't know what we would do without it. The staff at Novatus is always freindly and helpful. Pros Competitive pricing; extremely user friendly; great reporting features, you don't need to be a computer guru to run reports; very simple set up; we couldn't ask for better support and a great number of recommended changes are incorporated in software upgrades. Cons This is a very difficult answer to come up with, I guess the only thing I can comment on is the initial transfer of information. We had a few glitches, but they were easily found and corrected. Review Source VR Verified Reviewer Senior Developer Financial Services Used the software for: Less than 6 months ### "Handles the entire contract process, flawlessly" May 16, 2018 4.0 Pros Conga Contracts allows us to manage our loan-deals entire lifecycle from Application and Credit Approval to Contract to Payouts in Salesforce. Delays related to a missed email or laborious line-by-line comparisons of two Word docs are something we no longer have to worry about when our Credit team are awarding Loans. When the contract is ready, signatures are a single click away. Cons Not enough documentation regarding it's use, there is some, but so many powerful features are left for "self-discovery". Review Source KD Kathy D. Sr. Manager, Business Development Used the software for: ### "Sr. Manager" September 29, 2010 5.0 A++ product and management team! Pros Very robust tool and extremely easy to navigate. The functionality of the tool is pretty impressive. The tool can be used to monitor the contractual obligations of all kinds of contracts. Cons When I think of the Novatus's contracts management tool only wonderful thoughts come to my mind. Therefore, I can ONLY rave about the product and Novatus' very professional management team. Review Source AK Alice K. Associate General Counsel Used the software for: ### "Novatus Contracts Management System " March 10, 2010 5.0 Strongly recommend. Pros The system has been easy to implement and use, and the training and support have been stellar. We have had a rapid and almost painless migration to the system, and user adoption of the advanced features (reporting, workflows and contracts building modules) has progressed more rapidly than we expected. Cons Really very pleased. Review Source TD Todd D. Used the software for: ### "Good contract mgmt tool" October 6, 2016 5.0 use for contract management - simplifies the process and keeps the process moving without manual intervention Pros ease of use Cons there are aspects we do not leverage, as there are many competitiors - more of an internal issue than prodduct. could use more account management to help leverage other features Review Source MB MeLisa B. General Counsel Financial Services Used the software for: Less than 6 months ### "New and Excited!" April 23, 2019 4.0 Pros Save time energy and money! We are new, but are excited to transform the process and make a real change! Cons Implementation is always a hurdle, but Conga does their best to make is painless. Review Source OD Odrick D. Sr manager Financial Services Used the software for: 6-12 months ### "Intuitive tool" April 23, 2019 5.0 Increased efficiency Pros Flexibility to change the flows as needed Cons Not having record level security. Ability for the user to share single documents easily Review Source MP Mark P. Used the software for: ### "Could do better with back end support" October 5, 2016 3.0 My business ids based in Australia and we have found the support difficult to connect with and there is less than satisfactory local help Other than that the product has lived up to expectations Review Source sM sebastian M. Used the software for: ### "Is a good soft" October 5, 2016 4.0 Work with it a few times before in my other job, works good and its easy to use I recommend it in a 100%.. Review Source Response from Conga October 5, 2016 Thank you for your review! 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