--- title: "Conga Contracts Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Conga Contracts the right Compliance solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/88389/Conga-Contracts/reviews/" page_type: "reviews" language: "en" --- Conga Contracts 4.3 (75) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Conga Contracts Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews Craig A CTO and GM APACComputer Software, 501 - 1,000 employeesUsed the software for: More than 2 years. “Conga contracts is an integrated contract management system with Salesforce that allowed us to improve our operational workflows and Security\\auditing capabilities on our contract creation and executiuon.“ August 27, 2022 EH Evan H PartnershipsInternet, 501 - 1,000 employeesUsed the software for: More than 2 years. “Editing and customizing documents can be time consuming and more manual.“ May 15, 2022 GF Greg F Sr Systems AnalystHospital & Health Care, 10,001+ employeesUsed the software for: More than 2 years. “Very flexible, not real easy to lean, good support“ March 18, 2024 Kelly Michael S Director of Digital TransformationTelecommunications, 11 - 50 employeesUsed the software for: 1-2 years. “Conga makes it easy to pull already-entered infromation from existing sales opportunities to create templated documents.“ December 12, 2020 Kelly Michael S Director of Digital TransformationTelecommunications, 11 - 50 employeesUsed the software for: 1-2 years. “We enjoy Conga and use their contract generation every day multiple times per sales representative.“ December 12, 2020 ## Showing most helpful reviews Showing 1-25 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nikki C. office manager Construction Used the software for: 6-12 months ### "Powerful Tool for Managing Contracts" September 9, 2026 5.0 Overall, my experience with Conga Contracts has been positive. It provides a centralized way to manage contracts, signatures, approvals, and important documents, which helps keep everything organized and accessible. There is a learning curve when getting started, but once you become familiar with the system, it can significantly simplify contract management and reduce manual processes. Pros I like how Conga Contracts makes it easy to manage the entire contract process in one place. The contract management and document signature features help streamline approvals and keep everything organized, while user access controls make it easier to manage who can view or edit sensitive documents. It also helps reduce manual work and keeps contract information easy to find when needed. Cons The learning curve can be a little steep when first getting started, especially when setting up workflows and permissions. Some features can also feel more complicated than necessary for simple contract management tasks. Once everything is configured, however, it becomes much easier to use. Review Source FÇ Ferhat Ç. Project Manager Machinery Used the software for: 1-2 years ### "An Intuitive Contract Management Solution" December 7, 2022 5.0 Our overall experience with Conga Contracts has been positive. The intuitive interface and comprehensive contract management features make it a great tool for streamlining contract processes. Pros Conga Contracts has been an invaluable asset to our organization. Its intuitive interface and comprehensive contract management features have enabled us to streamline our contract processes and save time. The ability to track and store contracts, create templates, and manage sales contracts have been particularly beneficial. Cons One downside of Conga Contracts is that its pricing can be prohibitive for smaller businesses. Additionally, the search functionality could be improved to make it easier to find specific contracts. Switched from [Efficy CRM](https://www.capterra.com/p/149894/Efficy-CRM/)[Dolibarr](https://www.capterra.com/p/159500/Dolibarr-ERP-CRM/) Conga Contracts stands out from its alternatives due to its comprehensive and intuitive contract management features. Its ability to track and store contracts, create templates, and manage sales contracts makes it a great solution for businesses of all sizes. Additionally, its flexibility and customizability make it a great choice for businesses with unique needs. Review Source AS Ashley S. VP Sales & Marketing Used the software for: 2+ years ### "Cumbersome to set up" November 16, 2017 3.0 Pros Once things are setup, it is very easy to use. Easy to turn on licenses for users. Documents look very consistent. Cons The support and sales teams leave a lot to be desired! Very hard to get someone on the phone, if you need an additional license, it is like pulling teeth to get it activated! Review Source VR Verified Reviewer CTO and GM APAC Computer Software Used the software for: 2+ years ### "A good contract management system if you are part of the Salesforce Ecosystem." August 27, 2022 4.0 Conga contracts is an integrated contract management system with Salesforce that allowed us to improve our operational workflows and Security\\auditing capabilities on our contract creation and executiuon. Pros Relatively quick to implement Contract Management solution with the ability to deeply integrate into our Salesforce instance. A flexible and incredibly configurable and capable contract management system, with good collaboration options. Cons Templates although a great starting point to understand capabilities of the contract management system can be difficult to edit to business requirements. The flexibility and granular configuration capability of the platform can also make it difficult for new users. Review Source Carlyle T. Contracts Manager Pharmaceuticals Used the software for: 2+ years ### "Superior tool, compared to others I have used in the past." May 16, 2018 5.0 Automated process; everything in a single application (i.e. repository, eSignatures, internal reviews/approvals); reduction in contracting cycle time; great reporting tool. Pros It automates a number of steps within the contract process, thus reducing the strain on resources to move a contract through a manual process. In addition, you can track Projects, budgets, and send out automated notifications, based on criteria determined by business needs. Cons The only thing that is challenging is the need for a separate licenses for sending documents for electronic signatures ("eSignatures"). Conga does offer Conga Sign, however, it is an application built for another sales platform. Review Source VR Verified Reviewer Business Analyst Retail Used the software for: 2+ years ### "Contracts made easy" April 23, 2019 4.0 A very good solution out in market to manage contracts. Pros The ease with which we can integrate with systems like salesforce, docusign. Cons unable to reuse additional fields created in a separate additional form Review Source Brent B. Manager, Sales Development Used the software for: 6-12 months ### "Great contract software" March 7, 2018 4.0 Pros It was a great tool to produce contracts for clients.. a lot better than using basic self created tools. Cons It had a learning curve, and was still difficult to duplicate and reproduce documents. It sure made my job a lot easier though! Review Source Kelly Michael S. Director of Digital Transformation Telecommunications Used the software for: 1-2 years ### "Excellent Document Generation for Salesforce" December 12, 2020 5.0 We enjoy Conga and use their contract generation every day multiple times per sales representative. Pros Conga makes it easy to pull already-entered infromation from existing sales opportunities to create templated documents. Cons Conga templates are not easy to design. They require an extensive amount of knowledge in HTML. Review Source CR Cory R. Digital Marketer Marketing and Advertising Used the software for: 2+ years ### "If you're looking for a proposal tool, look elsewhere.." April 16, 2019 2.0 Not great. Whenever I need to work on a proposal, I try to do so cautiously out of fear of losing something important. I struggle to trust this tool. Pros I like the WYSIWYG editor and the ability for multiple people to work in one document simultaneously. Their customer support is usually pretty attentive and helpful. Cons So many. Their name and company has changed three times less than three years. Each change comes with the removal or addition of features, but there isn't much of a warning or notice to let you know. I've lost whole documents before without any explanation. Things magically disappear, then reappear some time later. I struggle to enjoy using this tool because I know I'm bound to have an issue at some point. Review Source Delgado N. Ingeniero de Proyectos Used the software for: 6-12 months ### "Excellent contract manager " May 19, 2018 5.0 So that a company can grow you have to have control with the contracts you sign. we have achieved it with the help of this platform. I recommend it Pros It has a great variety of predesigned templates, very efficient and very easy to use. Excellent for controlling contracts with clients,it has a very fast and understandable interface Cons It does not handle large amounts of contract well but we trust faithfully that updates will come to solve this problem, we love this plataforam Review Source AL Ashley L. Account Executive Hospital & Health Care Used the software for: 2+ years ### "We use Conga to produce temporary cards for members" December 7, 2017 5.0 Member satisfaction Pros Conga allows us to produce temporary cards for members with personalized information on each card. This has allowed us to alleviate stress while members cards typically take about 2 weeks to arrive. Cons Sometimes it does take some time to load and locate now that we use Box. Prior to using Box it was a breeze. Review Source JJ Jaclyn J. Sales Marketing and Advertising Used the software for: 6-12 months ### "Switched from Docusign" October 18, 2021 5.0 Pros free resends, easy to integrate with salesforce Cons No issues, conga has been great to us since switching Review Source MT Mark T. Used the software for: ### "" June 20, 2013 5.0 We needed a friendly, easy to install, and maintain Vendor Management tool. It had to be a time saver, adaptable, repeatable, and workflow driven product in order to accomodate the on-boarding process for both of our IT and Indirect business models. With Novatus, all of the requirements were met. Actually, we were able to take advantage of and introduce more of the products functional capabilities during the install than we had initially anticipated. Using the tool now for the past 4-5 years, we have come to realize that without it, we would still be paying potential late fee penalties for late renewals; we would still have some compliancey issues with some of our vendors; we would still be bringing in vendors whose contracts contained very risky language, and so on. The use of the Novatus has basically provided or avoided cost to us that fall way into the six figure range. In terms of Support, its second to none. If a problem arises, its typically resolved in less than 15 minutes and at this point I can only remember 1 instance where that occured over the years. At this point Novatus is not just a vendor, they are a true partner and will be here for a long time. Review Source jL jin L. director Hospital & Health Care Used the software for: 6-12 months ### "contract managment" April 23, 2019 4.0 Pros ability to track the communication regarding the contract Cons multiple forms that need to be completed in order to advance the contract Review Source JB Joe B. Director of Legal Affairs Used the software for: ### "Ideal contract managment solution for Salesforce users" February 19, 2016 5.0 Apttus is the clear choice if your company already uses Salesforce.com. It is perfectly integrated into Salesforce, which makes it easy and intuitive for your users. Changing and updating forms and workflows is super easy. No IT support is required to run the out-of-the box solution. If your organization already has Salesforce and you already have folks to support Salesforce, then you already all the expertise you will need if you want to adopt more sophisticated process flows. if you need higher level assistance, Apttus support is very responsive and helpful. Apttus allows your legal team to save money by reducing the amount of time it takes to draft or review contracts. By using automated process flows and templates you can reduce or eliminate legal involvement in many types of pre-approved contracts. Apttus reporting is great. It is very easy to generate reports on contract status, cost savings, process efficiency, etc. The only limit is the type of information you collect and record from the contracts. Review Source JP Jerome P. CIO Used the software for: ### "Needs perfectly fullfilled" September 4, 2009 4.0 Contract management software is key for companies. The interface of Novatus Contracts is the most user oriented and the most efficient to follow each life cycle step of contracts. Each contract owner is in charge to follow his contracts thought a centralized management system including alerts to them. That leads to a gain of time and implication of responsible persons. The solution of Novatus permitted to integrate with very low efforts our existing contracts database for quick deployment. SaaS allowed an immediate usage benchmarking on the technical environment already in place by Novatus and in line with adapted service level agreement Pros Great Ergonomy Great Interface Full functionalities Quick start Perfect training Cons Not yet found still searching Review Source MW Monica W. Paralegal Pharmaceuticals Used the software for: Less than 6 months ### "Review" April 23, 2019 5.0 Conga contracts has greatly helped my company organize and create all of our contracts. Pros I like the automatic template creator the most. Cons The software can be very complex and requires extensive technological knowledge Review Source MH MaryLynne H. Contract Admin Used the software for: ### "Smart, Scalable, Solution" February 29, 2016 5.0 The company started with much hesitation. The ease of use of the system has helped to overcome many objections of standardization and helped department leaders to support the use of this tool. One main objection that had stifled prior projects was the amount of time it would take to implement a system. Another powerful objection was the thought that from department to department very different processes existed. With this solution these objectives have been overcome and more and more departments are coming on board. It may be true that if you build it, they will come. Review Source CV CANH V. Software Developer Computer Software Used the software for: Less than 6 months ### "Speed up the process of negotiating and closing contracts without legal risk" December 20, 2018 4.0 We use it to push the process of making subscription orders with less errors about data input. We also like its features to easily customize the kinds of discounts for customers. Pros A text and speech user interface that enables users to interact with the contract management software. Many pre-approved contract templates help users to quickly fill and finish contracts. Cons So far, I've not had any significant issues with the contract management software. One challenge I confronted is to spend significant time to learn and administrate this software. Review Source JM Jill M. Salesforce BA II Used the software for: ### "Ease of use for our contracts" February 8, 2016 4.0 We love the fact we now have visibility to our contracts! Sales can request agreements, legal is notified and Manufacturing can forecast! #Winning. Review Source AS Amgad S. Used the software for: ### "project manager" October 5, 2016 4.0 administrator for saleforce using advancement it is easy to use and the support is powerful they are giving support 24 by seven and they are help us in the templates and sending emails and i know they are one of the best. since 203 they are working with middle east and arab region. Review Source CV CANH V. Software Developer Computer Software Used the software for: Less than 6 months ### "It is easy to create and mange orders with Apttus" October 13, 2017 4.0 Easy to create and manage accounts and orders. It is strongly integrated with Salesforce cloud Pros It has a powerful set of tools to guide users to create accounts and orders. Templates are useful and times-saving. Cons It is still a little bit complicated to go through wizards to create accounts and orders. It should reduce fields that need to go through for orders. Review Source LJ Lis J. Used the software for: ### "Great Customer Service" December 5, 2016 4.0 I used Apttus for contract management in healthcare. At the time it was only average but I know they've come a long way and have made great progress since then. I would recommend them alone for the great customer service I had! Review Source NK Nandana K. Used the software for: ### "A CLM App that needs improvement in performance and support" October 6, 2016 4.0 We started using the app since 2014.The performance is very slow and needs lot of configuration. Only a trained person by Apttus can configure the app. Review Source AR Angela R. Consultant Government Administration Used the software for: Less than 6 months ### "Saved a ton of time by prequalifying before scheduling software demos" May 17, 2016 5.0 Pros Being able to do a side by side comparison of dozens of software programs to prequalify the only ones that would fit our needs. Cons There wasn't much about this that I had a problem with. 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