# Page 2 | Conga Contracts Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Conga Contracts the right Contract Management solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/88389/Conga-Contracts/reviews --- Conga Contracts 4.3 (74) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Conga Contracts ## Showing most helpful reviews Showing 26-50 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GF Greg F. Sr Systems Analyst Hospital & Health Care Used the software for: 2+ years ### "Conga Review" March 18, 2024 4.0 Very flexible, not real easy to lean, good support Pros Flexibility for when we modified the flow for contract reviews by differencing departments. Cons Difficulty to learn the full set of features of the system. Reason for choosing Conga Contracts Flexibility , support, follow up by sales group Review Source Dena C. Director, Contract Management Office Used the software for: 2+ years ### "Easy to use and intuitive contract management tool. " May 16, 2018 5.0 Pros I love how customizable Conga Contracts is. We are able to easily and rapidly adjust the system to meet our ever changing business needs. Cons I wish system enhancements would come more quickly. Customer's regularly identify system enhancements that would improve system functionality and usefulness but Conga's decision on whether to implement those enhancement requests tends to take awhile. Review Source JM Jacquelynne M. Group and Education Sales Manager Performing Arts Used the software for: 2+ years ### "Increased efficiency with better customer customization! " December 10, 2018 5.0 We are looking to solve the problems we have with nationwide contracts that are negotiated annually with 60% returning business and 40% new. Contracts would allow us to move from an individually crafted-from-scratch version of excel/word docs to a more cohesive and professional arrangement. Pros The ability to visualize the contracts with the higherarchy taken into co side ration saves vast amount of time. From the intuitive layouts to the customization, contracts are easy to assemble and user friendly. Cons There is a learning curve for new users and a need to embrace the entire Conga suite to really make the most of your products, but with patience and by utilizing their resources, it is all manageable. Review Source VR Verified Reviewer Paralegal Information Technology and Services Used the software for: 2+ years ### "Awesome Automated Contract Management Tool" April 24, 2019 5.0 It's been pretty good minus the pain points listed above. I greatly appreciate the time I get back by using automated templates, which allows me to spend my time on more complex agreements with specialized language. Pros The ability to generate agreements based on customized templates using a generation wizard. Cons The lack of support with implementation, the length of time to correct new errors caused by system updates, the amount of time required to customize templates and workflows. Review Source SR Sherrhonda R. Managing Director, Legal Operations Non-Profit Organization Management Used the software for: 2+ years ### "CLM Power House" April 23, 2019 4.0 great, we love it! Pros highly configurable very robust user friendly from the admin side messaging integration and auto pulling into the system Cons removal of features that are being used with the not ability retain the design of the toolbar response and time it takes for enhancement requests Constant Account rep changes and limited communication Review Source VB Valerie B. Vice President Financial Services Used the software for: 2+ years ### "Conga Advocate of Change" February 28, 2020 5.0 Wonderful!!!!!! Pros The full CLM software capabilities. The ability to have full transparency into our Contract Data. I also enjoy how we are able to customize almost all of our fields to accommodate the constantly changing regulatory environment. Cons The downtime if there is an issue. Support works well on the cases but support can be improved. Review Source CC Consuela C. Sr. Mgr. ERM & Legal Services Non-Profit Organization Management Used the software for: 2+ years ### "CLM Powerhouse!" April 23, 2019 4.0 Pros This application is a great way to store and track your contracts through its entire review lifecycle. Able to build in automatic status changes with Flow and Workflow. Cons Ability to report on all fields, but would be great if Flow reports did not require the add-on. I miss Analytics but hear BI Intelligence may be a good option. Review Source JH Jennifer H. Corporate Paralegal Plastics Used the software for: 2+ years ### "Conga Contracts" April 24, 2019 4.0 getting more views of contracts; being involved the process more. storage place for documents ability to run reports on documents uniformity of info and documents in company Pros Customizability Ability to give multiple users different access reporting Cons lack of access to training materials; response time of support when there are system errors Review Source VR Verified Reviewer Corporate Legal Coordinator Biotechnology Used the software for: 1-2 years ### "Conga Contracts" April 23, 2019 5.0 It is a great tool that allows my company to manage our contracts, find documents and complete the end to end process. The support team is amazing and the ability to use where ever you have an internet connection is very helpful. Pros It is easy to use, easy to configure and is constantly being updated to bring more functionality to allow users to work smarter. Cons The reporting needs to be a bit more flexible and easy to use. It is being updated but it still could be better. Review Source JM Jordan M. AVP, Senior Client Service Associate Financial Services Used the software for: 2+ years ### "Simplified workflow and negotiation process for organization" April 23, 2019 4.0 I have enjoyed working through the implementation and ease of the whole process for our team. Pros The system has many options and allows for many different types of workflows and navigation options. Cons The software is difficult for non-tech savey individuals Review Source AC Andrea C. Sr. Paralegal Facilities Services Used the software for: 2+ years ### "Conga Contracts" April 24, 2019 4.0 Have been using conga contracts for over 5 years - support has been great. Pros I like the parent/child relationships and the ability to create and customize fields. Cons Wish there was a better way to extract data in a clean format. Review Source JG John G. Corporate Counsel Marketing and Advertising Used the software for: 6-12 months ### "Great, configurable application for organizations of all sizes" April 24, 2019 4.0 I've enjoyed it so far, especially as a end user....looking forward to developing it further and to seeing what all is ahead for us with AI Advance! Pros It is configurable! It has a "newer" look and feel and is user friendly. During the configuration, we found out that it is customizable for our lines of business, which is a huge plus. Cons We would like to see increased capabilities around security and permissions for specific contracts and documents (and the capability to change and modify those roles on the end user side when we can). Review Source TH Treysi H. Sr Contracts Administrator Semiconductors Used the software for: 2+ years ### "Photoshop vs Clip Art" June 19, 2019 5.0 Pros All of the minute functionality. The ability to make intricate adjustments to what I view. Cons Some data is hard to take back out of the system. Enhancements are slow coming to fruition. Review Source AL Ashley L. Account Executive Hospital & Health Care Used the software for: 2+ years ### "We use Conga to produce temporary cards for members" December 7, 2017 5.0 Member satisfaction Pros Conga allows us to produce temporary cards for members with personalized information on each card. This has allowed us to alleviate stress while members cards typically take about 2 weeks to arrive. Cons Sometimes it does take some time to load and locate now that we use Box. Prior to using Box it was a breeze. Review Source VP Vince P. Director of IT Information Technology and Services Used the software for: 6-12 months ### "Apttus Contract Management Review" September 8, 2017 4.0 We have significantly reduced manual processes resulting in time and cost savings. Our sales team really likes it and Legal relies on it. Our Operations team can't live without it. This was one of the smoothest, most successful projects we have implemented and are quite happy with it. Pros It has increased productivity to our legal department by integration Agreements and Opportunities. We like the X-Author Plugin to Word. We like the full integration with Salesforce.com. It allows for the seamless update of all objects on the SFDC platform. As primary quotes are updated, so to are the opportunities. We like that it supports integration with Avalara for Sales Tax and DocuSign for E-Signature. Cons Generating documents seems to take an eternity. Especially in todays I want it now digital world. The output results make up for the time lost. The Guide could use help with an updated version, which does not currently have enough information on best practices and this should have more detailed information. Review Source JJ Jaclyn J. Sales Marketing and Advertising Used the software for: 6-12 months ### "Switched from Docusign" October 18, 2021 5.0 Pros free resends, easy to integrate with salesforce Cons No issues, conga has been great to us since switching Review Source EH Evan H. Partnerships Internet Used the software for: 2+ years ### "Conga Contracts" May 15, 2022 4.0 Pros Able to efficiently generate and execute contracts with clients. Cons Editing and customizing documents can be time consuming and more manual. Review Source MT Mark T. Used the software for: ### "" June 20, 2013 5.0 We needed a friendly, easy to install, and maintain Vendor Management tool. It had to be a time saver, adaptable, repeatable, and workflow driven product in order to accomodate the on-boarding process for both of our IT and Indirect business models. With Novatus, all of the requirements were met. Actually, we were able to take advantage of and introduce more of the products functional capabilities during the install than we had initially anticipated. Using the tool now for the past 4-5 years, we have come to realize that without it, we would still be paying potential late fee penalties for late renewals; we would still have some compliancey issues with some of our vendors; we would still be bringing in vendors whose contracts contained very risky language, and so on. The use of the Novatus has basically provided or avoided cost to us that fall way into the six figure range. In terms of Support, its second to none. If a problem arises, its typically resolved in less than 15 minutes and at this point I can only remember 1 instance where that occured over the years. At this point Novatus is not just a vendor, they are a true partner and will be here for a long time. Review Source GM Greg M. Senior Director, Business Operations Used the software for: ### "We are in the process of implementing Apttus CLM" February 1, 2016 5.0 The Apttus CLM product is the first step for our business toward fully connecting the dots between our front-end sales process, our customer on-boarding and ultimately our back end processing of Sales Compensation. We have found our Apttus CLM project team to be highly knowledgeable, adaptable to understand our unique business model and challenges, effectively communicative, and a great value add contributor to our strategic planning and project roll out process. Our project has progressed on time, as expected and we are very pleased with the work that has been completed to date. We anticipate significant business efficiency as well as faster time to realize revenue from our contracts and better ability to search contracts by attributes such as standard clauses, modified clauses, key terms and other critical header data. Best of all, the CLM project helps us to build the foundation upon which we can also add a CPQ capability as well as a robust Incentive Compensation Management platform to more fully automate our end-to-end business process from Sales to Customer on-boarding through execution and delivery of our Sales compensation strategy. Review Source VR Verified Reviewer Director of Inside Sales Information Technology and Services Used the software for: 2+ years ### "Conga Contracts Rocks - Digitial Trasnsformastion in Action" April 23, 2019 5.0 Fantastic user experience, easy redlining, approvals, etc Pros Simple contract negotiations, redlining, approvals and tracking Cons Speed could be faster, but not much else and AI is still learning Review Source jL jin L. director Hospital & Health Care Used the software for: 6-12 months ### "contract managment" April 23, 2019 4.0 Pros ability to track the communication regarding the contract Cons multiple forms that need to be completed in order to advance the contract Review Source MA Margaret A. Contracts and Budget Manager Law Practice Used the software for: Less than 6 months ### "Just starting out but it looks great!" April 23, 2019 5.0 The support you get is amazing. Their teams stand behind every aspect of the product and are continually listening to user feedback to improve it. Pros There is so much functionality in the basic license and it only grows with every add on. Everything can be configured for your exact procedures. Cons There is a lot of set up work needed to get the full benefit of the product. Take the time needed to set it up and keep auditing your usage to be sure it’s being used to the design. Review Source VR Verified Reviewer Salesforce Administrator Construction Used the software for: 1-2 years ### "Good template builder. Reasonable price. Integrates well. " March 7, 2018 5.0 Good template builder. Helps us get Contracts out. Pros I have this integrated to Salesforce and it works well. Really simple to upload your template into Salesforce with this. Cons Competitors of theirs have different features and a more advanced template building system. Still a good value though. Review Source RC Robin C. President / CEO Consumer Goods Used the software for: 1-2 years ### "Conga is unethical and has no culture of customer service!" January 12, 2019 1.0 Do not recommend - do not trust. Pros Nothing. Having decided not to use it we accidentally renewed (internal communications error) and once we realized our mistake they refused to refund an entire annual years contract. This was despite the fact that they could see that we had never used the product. Cons I am dumbfounded at their approach to customer service. They have adopted a stance of "we have your money, you should have read our terms" approach. Be warned, once they have your money that's it! Review Source JB Joe B. Director of Legal Affairs Used the software for: ### "Ideal contract managment solution for Salesforce users" February 19, 2016 5.0 Apttus is the clear choice if your company already uses Salesforce.com. It is perfectly integrated into Salesforce, which makes it easy and intuitive for your users. Changing and updating forms and workflows is super easy. No IT support is required to run the out-of-the box solution. If your organization already has Salesforce and you already have folks to support Salesforce, then you already all the expertise you will need if you want to adopt more sophisticated process flows. if you need higher level assistance, Apttus support is very responsive and helpful. Apttus allows your legal team to save money by reducing the amount of time it takes to draft or review contracts. By using automated process flows and templates you can reduce or eliminate legal involvement in many types of pre-approved contracts. Apttus reporting is great. It is very easy to generate reports on contract status, cost savings, process efficiency, etc. The only limit is the type of information you collect and record from the contracts. Review Source Similar Products Featured