---
title: "SimplifyEm Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SimplifyEm Software - reviews, pricing plans, popular comparisons to other Property Management products and more."
source_url: "https://www.capterra.com/p/88454/SimplifyEm-Property-Management/"
page_type: "product"
language: "en"
---

# 

 SimplifyEm Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SimplifyEm

## What is SimplifyEm?

SimplifyEm is a cloud-based property management software that centralizes rental property operations. It offers online rent collection, tenant screening, maintenance tracking, and financial reporting with tax assistance. The platform includes tools for digital lease management, rental applications, and document storage. Accounting features track income, expenses, and bank reconciliation while generating detailed reports. Communication tools enable interaction between property managers and tenants via dedicated portals. The user-friendly interface suits varying technical skill levels.

## What is SimplifyEm used for?

[Property Management](https://www.capterra.com/rental-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)

Top alternative

Featured

Overall rating

Based on 131 user reviews

Reviews sentiment

Positive

79%

Neutral

8%

Negative

13%

Starting price

$40

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SimplifyEm?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.simplifyem.com&name=SimplifyEm)

## SimplifyEm Overview

Updated August 2026

AI summary

SimplifyEm is a cloud-based property management solution designed for small and midsize businesses needing to organize leases, tenants, and financials in one place. It offers rent tracking, online payments, accounting, tenant and owner portals, and document management. Teams benefit from centralized lease and communication tools, though some users note limitations with tenant access and lease customization.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SimplifyEm

4.1 (131)

VS.

[4.5 (1,891)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

Starting Price

$40

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (130)

Ease Of Use

4.5 (643)

Value For Money

4.1 (101)

Value For Money

4.3 (538)

Customer Service

4.3 (115)

Customer Service

4.3 (620)

## SimplifyEm alternatives

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)

[4.6 (643)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/2732/Rent-Manager/)

Highest Rated

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)

[4.8 (711)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/211768/DoorLoop/)

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

[4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting price

$62.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)

[4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/133029/TenantCloud/)

[View all alternatives](https://www.capterra.com/p/88454/SimplifyEm-Property-Management/alternatives/)

## FAQs about SimplifyEm

Overview

### What problems does SimplifyEm solve?

SimplifyEm solves manual, spreadsheet-heavy rental management by centralizing rent collection, expense tracking, owner statements, work orders, tenant communications, and lease records. It reduces paperwork, late payments, and end-of-month reporting bottlenecks. Small landlords, property managers, investors, and growing rental firms benefit most from its straightforward workflows and anywhere access.

Answer based on 95 reviews

Overview

### Which roles and teams benefit most from SimplifyEm?

SimplifyEm is most used by property managers, landlords, and real estate owners who need to track rent, expenses, leases, and maintenance in one place. Office managers, brokers, and operations leaders use it to streamline tenant communication, reporting, bookkeeping, and day-to-day property administration across growing rental portfolios.

Answer based on 122 reviews

Overview

### What company size and industries is SimplifyEm built for?

SimplifyEm is built primarily for small businesses in real estate, with 99% of reviewers from small companies and 79% from Real Estate. It serves property managers, landlords, real estate investors, property owners, and real estate professionals, with additional use in Commercial Real Estate at 17% and Retail at 2%.

Answer based on 131 reviews

Features and Usability

### What are the key features of SimplifyEm?

SimplifyEm includes core property management features such as tenant management, rent collection, online payments, lease tracking, and income and expense reporting. Differentiating capabilities include tenant and owner portals, work orders and maintenance requests, rent reminders, document storage, and QuickBooks export for accounting and tax reporting.

Answer based on 57 reviews

Pricing

### How much does it cost and what fees or limitations are included?

SimplifyEm starts at $40/month flat for the P10 plan for up to 10 units, with P20 at 50, P30 at 60, P50 at 75, P75 at 95, and P100 at 115. A free version and free trial are available. Reviewers call it affordable, though some say higher tiers and added options cost more.

Answer based on 24 reviews

Integrations

### Which third-party tools and platforms does SimplifyEm integrate with?

SimplifyEm integrates with 2 third-party tools: Microsoft Excel and QuickBooks Online Advanced. These integrations cover spreadsheet-based reporting and accounting workflows, giving property managers and finance teams direct links to common business software.

Answer based on 4 reviews

Getting Started and Support

### How easy is it to onboard and train a team on SimplifyEm?

SimplifyEm offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers often describe setup as straightforward for landlords, small teams, and nontechnical users, with helpful step-by-step guidance. Admins handling initial property setup, payment workflows, or broader configuration may need more time and occasional support calls.

Answer based on 30 reviews

Getting Started and Support

### What customer support options does SimplifyEm offer, and how do users rate the experience?

SimplifyEm offers email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. Many users describe support as quick, patient, and willing to walk through setup or fix issues by phone or email. Others report inconsistent follow-up, difficulty reaching a live person, rushed calls, and delayed resolutions for technical or billing problems.

Answer based on 50 reviews

Tenant management

### How well does SimplifyEm handle tenant management?

SimplifyEm handles core tenant management well for many landlords, especially small property managers who want one place for rent collection, notices, leases, and maintenance requests. It helps organize tenant records and communication, but some users report portal issues, slower payment processing, and limits around lease setup, mobile access, and certain billing tasks.

Answer based on 35 reviews

## Features

AI summary

Based on 4,664 Property Management reviews

Capterra reviewers highlight these as the features buyers value most when choosing Property Management software:

-   **Rent Tracking** (**65%** of reviewers rated this feature as critical)
-   **Reservations Management** (**63%**)
-   **Online Payments** (**57%**)

SimplifyEm supports **Rent Tracking** and **Online Payments**, helping property managers monitor incoming rent and collect payments digitally. However, it does not offer **Reservations Management**. Instead, it provides other features that reviewers also consider important, including **Accounting** (**54%**), **Tenant Portal** (**49%**), and **Transaction History** (**47%**). These features help businesses keep financial records organized, give tenants a convenient self-service space, and review past payment activity, allowing teams to manage day-to-day operations with better visibility and control.

Rent Tracking

3.3 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Online Payments

2.4 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Accounting

2.2 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Tenant Portal

2.8 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Tenant Tracking

4.3 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Handle activities like room booking, rent processing, lease agreement management, and client communication

Lease Tracking

3.3 (9)

22.22% of 9 reviewers that rated this feature as important or highly important

Monitor the process of lease agreements

SimplifyEm 80 features

### All Features
- 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounts Payable: Track money owed to a company's creditors/suppliers
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Background Screening: Researching and validating a person's criminal, educational, job or financial records
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- For Property Managers: Used by property managers
- For Residential: Specialized for organizations who focus on residential projects
- General Ledger: Centralized accounting record which tracks all financial transactions
- Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Late Fee Calculation: Allows the calculation of fees for late rent payments
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments
- Lease Origination: Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower
- Lease Tracking: Monitor the process of lease agreements
- Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room
- Online Payments: Accept and process online payment transactions
- Overdue Payments: Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties
- Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports
- Payment Processing: Accept, record, and reconcile financial transactions
- Property Database: Centralized database to track details of properties (including lease, tenant, and owner information)
- Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders
- Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Residential Leases: For residential leases
- Residential Properties: For residential properties
- Retail Leases: For retail leases
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more
- Task Management: Create, manage and track all task activities and progression
- Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Tenant Management: Managing renters, rent payments, maintenance workflows & documents.
- Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff
- Tenant Screening: Evaluate the criminal, financial, and employment history of tenants
- Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Trust Accounting: Manage bookkeeping for client trust accounts
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vacancy Management: Keep track of vacant properties
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Web-based Deployment: SaaS, web-based, online deployment
- Website Management: Built-in website builder or integration with third-party site
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

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We can help you find the software with the features you need.

Features

4.0 (130)

4.0

Based on 130 reviews

## Pricing

Value for money

4.1 (101)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/88454/SimplifyEm-Property-Management/pricing/)

P10

$40.00

Flat Rate,Per Month

It includes:

-   Email and Phone Support
-   Full Income and Expense Tracking
-   Generate Detailed Reports
-   Manage up to 10 Units
-   Manage Vendors
-   Renter's Insurance

P20

$50.00

Flat Rate,Per Month

It includes:

-   Manage up to 20 Units

P30

$60.00

Flat Rate,Per Month

It includes:

-   Manage up to 30 Units

P50

$75.00

Flat Rate,Per Month

It includes:

-   Manage up to 50 Units

P75

$95.00

Flat Rate,Per Month

It includes:

-   Manage up to 75 Units

P100

$115.00

Flat Rate,Per Month

It includes:

-   Manage up to 100 Units

Value for money

4.1 (101)

4.1

Based on 101 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (115)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (115)

4.3

Based on 115 reviews

## User reviews

Overall rating

4.1

Based on 131 reviews

Filter by rating

5(63)

4(38)

3(13)

2(5)

1(12)

Mentioned topic

Sorted by most recent

Bill S.

Managing Member

Real Estate

### "A Great Product for the Money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2026

Great so far. Customer support is really good. They are glad to be of assistance and are very patient to work with.

Pros

Value for the money. SimplifyEM is considerably less than Quick Books and much easirer to work with.

Cons

Somewhat lengthly learning curve, However I am not versed in all aspects of accounting. My only exposure to accounting was in high school bookkeeping back in the mid-sixties.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Cost and difficulty in using. It was especially difficult to use with it's last upgrade that you were forced to purchase.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Owner and Agent

Real Estate

### "I Would NEVER Consider Using This Program Again"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 19, 2025

Terrible, except for the help from customer service.

Pros

The two gentleman we spoke with in customer service were nice.

Cons

a. The software is NOT user-friendly. Data input, editing, and overall use of the system is not streamlined. There are unnecessary steps to complete tasks. b. There needs to be more reports and functions. I need other information compiled than what this software offers. I was told I would be able to do it, but was not. It's our fault. We chose the wrong system to utilize. c. There were a few inaccuracies in what we were told in the sales and training sessions that actually did not hold true. The main is that we were told that our tenants would be charged $1 to process payments. Right from the start, they were charged $3 for using EFT payments and $9.95 for debit card payments. d. We were told that the rent payments would reach our bank within 3 business days. That is ABSOLUTELY NOT TRUE. It typically took 6-10 business days. Unless you are a large company, you can't afford this to happen. e. The salesperson was relatively pushy and on the verge of being argumentative with any issues, concerns, etc. that were brought up. He was very convincing with his sales strategy. Again, our fault for choosing the wrong system. f. It isn't typically easy to reach customer service. We had to email or leave a message and wait for someone to contact us. On a couple of occasions, I did not get a response and had to request it again. I feel fairly certain that at the time we were training and setting up the system, there were only two gentlemen in customer service. g. I have my own lease and was told that I could create it in the software. That IS NOT TRUE. There is a basic standardized lease that is stated to be the one "necessary" for our state. Only basic, simple clauses are included in the lease. I couldn't use the function of having tenants electronically sign a lease because the lease that is available is worthless for us.

Alternatives considered

[RentRedi](https://www.capterra.com/p/199707/RentRedi/)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reasons for choosing SimplifyEm

We were under the understanding it would provide everything we need, would be easy to use and would not charge our tenants more than $1 to process rent payments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 15, 2025

Hi, Thank you for your detailed feedback and for recognizing our customer service team. At SimplifyEm, delivering a true Customer WoW experience is our priority, and we’re sorry we didn’t meet that for you. Many of the concerns you mentioned can be resolved with the right configurations and guidance. Our training team offers free, personalized support and would be happy to help you get the most out of the software. Please reach out to us at support@simplifyem.com so we can review your account together and work to turn your experience around. We appreciate your feedback—it helps us improve and keep delivering that Customer WoW. Sincerely, The SimplifyEm Team

BO

Britney O.

Property Manager

Real Estate

### "Great so far"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 15, 2024

So Far, I am loving the features SimplifyEm has to offer! I was able to easily organize all my Owners and Tenants all in one place.

Pros

Onboard training, website layout, price.

Cons

Trying to get my bank verified has been a process.

Switched from

[Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/)

Apartments.com had a lot of technical difficulties and is outdated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

jennifer T.

Owner

Real Estate

### "So Happy I Made the Switch!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2024

Here is my testimonial. You are welcome to post my attached picture or picture of my signature block below. What review sites would you like me to post this on? As the owner of BoDo Property Management, I needed a solid platform to build my business. Initially, I signed up with Buildium, but I quickly became disillusioned with their high costs, lackluster customer service, and expensive training fees ($125 per hour). The breaking point came when, after four weeks of trying to get assistance with my e-pay application, I still hadn't received confirmation that my driver's license and utility bill had been reviewed and approved. My mantra became, "This shouldn't be this hard." After extensive research, I discovered Simplify'EM and was immediately impressed. \[sensitive content hidden\] reached out within minutes and fit me into a same-day demo. Despite being a bit frazzled from a typical day in property management, \[sensitive content hidden\] recognized that my time was limited and allowed me to take the lead in asking questions. We ended up talking for almost an hour. Over the past week, I've trialed Simplify'EM and am very pleased with the program. It meets the needs of my tenants, property owners, and my business. The cost is a fraction of Buildium's ($3,756 for two years), as I'm paying just $840 for two years on the 20+ property premium plan with Simplify'EM, which includes a 30-day refund period and UNLIMITED training. They even threw in two extra months on top of my two years. What really sealed the deal, beyond the great customer service, price, unlimited training, and quality of the product, was the ability to get my company, tenants, and owners signed up for e-pay in less than five minutes. Simplify'EM truly understands that it shouldn't be that hard! Thanks, \[sensitive content hidden\]! I'm looking forward to growing my business with you and Simplify'EM! Jennifer Tillis Owner/Property Manager BoDo Property Management

Pros

Customer service, price and the ease of using the platform.

Cons

I haven’t found anything yet that I would describe as a con.

Switched from

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Horrible customer and very high price for package.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TN

Tiffany N.

Property Management

Real Estate

### "Worst Property Management System Ever"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

December 20, 2023

The most unprofessional company we have ever used. SimplifyEm charges regardless if their product is being used. All customers are locked into an annual subscription that can't be canceled until it expires. In which you must cancel before it expires to avoid an annual subscription charge that is non refundable. Ultimately SimplifyEm does not care about their customers but money is their upmost concern and importance.

Pros

Nothing. Outdated, no real customer support, and difficult to navigate simple managing.

Cons

The entire system. When needed to help support was given just email response to youtube your issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KH

Kenneth H.

landlord

Real Estate

### "Simplifyem rates so so"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

1/10

June 20, 2023

I think the customer service is excellent

Pros

It is easy enough to plug in your rental numbers monthly

Cons

There is no APP for myself or my tenants to pay by phone

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DA

Do A.

Broker

Real Estate

### "Not satisfied with product"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

March 21, 2023

Lousy

Pros

The initial professionalism and then the true company approach surfaces upon cancelation

Cons

Not user friendlyRegistered and paid for a 2 year subscription and then realized this is an inferior product within 6 months. I cancelled; no credit on cancellationI will ensure that this behavior is shared. Very poor business

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SO

Sofia O.

Personal Assistant

Real Estate

### "Outstanding Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 30, 2022

Great customer support, \[SENSITIVE CONTENT\] was fantastic and very quick to help!Thank you.

Pros

It is an easy to use software, the customer support team is always very quick to answer any questions I may have and does a great job in providing me the answers too.

Cons

I have not yet encountered any difficulties with the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DL

Debra L.

Owner-Manager

Real Estate

### "SimplifyEm is valuable service for a low cost."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2022

SimplifyEm has made it so that I get paid on time every time by my tenants.

Pros

I love processing tenants through the set up and rent collection. It is easy, secure and quick.

Cons

There are lots of places on the website to get to for managing real estate property, so on a rare occasion I forget where to go if I don't use the feature too often, but SimplifyEm support has helped immensely.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KT

Keith T.

Property Manager

Real Estate

### "Satisfied customer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2022

Pros

Easy use, the updates or product add on sent by emails. Customer service

Cons

Thus far have not found any flaws. It covers everything I need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/88454/SimplifyEm-Property-Management/reviews/)

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