--- title: "SimplifyEm Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SimplifyEm Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/88454/SimplifyEm-Property-Management/" page_type: "product" language: "en" publication_date: "2026-10-09" --- # SimplifyEm Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SimplifyEm ## What is SimplifyEm? SimplifyEm is a cloud-based property management software that centralizes rental property operations. It offers online rent collection, tenant screening, maintenance tracking, and financial reporting with tax assistance. The platform includes tools for digital lease management, rental applications, and document storage. Accounting features track income, expenses, and bank reconciliation while generating detailed reports. Communication tools enable interaction between property managers and tenants via dedicated portals. The user-friendly interface suits varying technical skill levels. ## What is SimplifyEm used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/) Top alternative Featured Overall rating Based on 132 user reviews Reviews sentiment Positive 79% Neutral 8% Negative 13% Starting price $40 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SimplifyEm?[Manage this product listing](https://www.g2.com/products/simplifyem/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SimplifyEm 4.1 (132) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $40 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (131) Ease Of Use 4.6 (1,623) Value For Money 4.2 (102) Value For Money 4.6 (1,549) Customer Service 4.3 (116) Customer Service 4.7 (1,591) ## SimplifyEm alternatives [4.8 (717)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/88454/SimplifyEm-Property-Management/alternatives/) ## FAQs about SimplifyEm Overview ### What problems does SimplifyEm solve? SimplifyEm solves the day-to-day chaos of rental property management by replacing spreadsheets, paper files, and disconnected tenant communication with one system for rent collection, expense tracking, work orders, owner statements, and tax-ready reports. Small landlords, property managers, and growing rental businesses benefit most from faster setup, clearer records, and less manual follow-up. Answer based on 96 reviews Overview ### Which roles and teams benefit most from SimplifyEm? SimplifyEm is most used by property managers, landlords, and real estate owners who need to track rent, expenses, leases, and tenant communications in one place. Office managers, brokers, and operations leaders benefit from streamlined bookkeeping, reporting, and portfolio oversight, helping them manage daily property workflows with less manual administration. Answer based on 122 reviews Overview ### What company size and industries is SimplifyEm built for? SimplifyEm is built for small businesses in real estate, with 99% of reviewers from small companies and 79% from Real Estate. It serves property managers, landlords, real estate investors, property owners, and real estate professionals, with additional use among Commercial Real Estate firms at 17% and Retail at 2%. Answer based on 131 reviews Features and Usability ### What are the key features of SimplifyEm? SimplifyEm includes core property management features like tenant management, rent collection, lease tracking, and owner and tenant portals. Differentiating features include online payments, income and expense tracking with cash flow and tax reports, work orders and maintenance requests, plus QuickBooks integration and document storage for leases and receipts. Answer based on 57 reviews Pricing ### How much does it cost and what fees or limitations are included? SimplifyEm starts at $40/month for the P10 plan for up to 10 units, with P20 at 50, P30 at 60, P50 at 75, P75 at 95, and P100 at 115. A free version and free trial are available. Reviewers call it affordable, but some say higher tiers add features lower plans lack. Answer based on 24 reviews Integrations ### Which third-party tools and platforms does SimplifyEm integrate with? SimplifyEm integrates with 2 third-party tools: Microsoft Excel for spreadsheets and QuickBooks Online Advanced for accounting. These catalog integrations cover common data export, reporting, and bookkeeping needs for property management teams. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on SimplifyEm? SimplifyEm offers in-person training, live online sessions, webinars, videos, and documentation. Reviewers describe setup as simple and quick for landlords, small teams, and nontechnical users, while admins handling property imports, payment setup, or deeper workflows may need training calls, tutorials, and more time to learn the system. Answer based on 30 reviews Getting Started and Support ### What customer support options does SimplifyEm offer, and how do users rate the experience? SimplifyEm offers email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. Many users describe support as quick, patient, and willing to walk them through setup or issues. Others report inconsistent availability, slow callbacks, difficulty reaching a live person, and some unresolved problems that required repeated follow-up. Answer based on 51 reviews Tenant management ### How well does SimplifyEm handle tenant management? SimplifyEm centralizes tenant management with rent collection, notices, portals, lease records, and maintenance tracking in one system. Small landlords and property managers often find it easy to organize communication and recurring tasks, though some report portal setup friction, limited mobile access, manual workarounds, and slow payment processing. Answer based on 35 reviews ## Features AI summary Based on 4,750 Property Management reviews Capterra reviewers highlight these as the features buyers care about most when comparing Property Management software: - **Rent Tracking** (**64%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**58%**) SimplifyEm supports **Rent Tracking** and **Online Payments**, giving property managers a way to monitor rent activity and collect payments digitally. However, it does not offer **Reservations Management**. Instead, it provides other important capabilities that reviewers also value, including **Accounting** (**54%**) and **Financial Reporting** (**51%**), which help businesses keep records accurate, track financial performance, and make informed decisions while managing day-to-day property operations. Rent Tracking 3.6 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Online Payments 2.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Accept and process online payment transactions Accounting 2.6 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Financial Reporting 2.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Tenant Portal 3.0 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Tenant Tracking 4.3 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication SimplifyEm 130 features ### All Features - 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Module: Provides landlords and property owners a financial management module to keep track of real estate accounting needs. - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Amenity Management: Enables the provision and upkeep of amenities and tenant experience services. - Analytics: Tools for the systematic analysis of various types of data or statistics - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Autonomous Task Execution: Completes tasks independently without constant human intervention - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Building Announcements: Distribute building notices or emergency updates to resident or team member emails or on the property website. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Certificates of Insurance (COI): Manage tenant and vendor COIs in a centralized database, and automate alerts and expiration notifications to ensure timely compliance. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client/Property Matching: Match clients or tenants with suitable properties based on their specific requirements, preferences and budget - Commercial Leases: For commercial leases - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Company Financials: Monitor and report on key property and building financial metrics within the system. - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Cross-system Integration: Works across multiple software systems or databases - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Decision Making: Makes informed choices based on available data and objectives - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Commercial Real Estate: For commercial properties such as office buildings, medical centers, malls, hotels, retail stores and other public buildings - For Property Managers: Used by property managers - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - For Residential: Specialized for organizations who focus on residential projects - General Ledger: Centralized accounting record which tracks all financial transactions - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Integration with Rental Payment Solution: Integrates with rental payment software to facilitate sending, receiving, and processing of rental payments. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Auditing: Identify potential savings in operations, locate leases to review, and examine detailed asset portfolios. - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Origination: Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower - Lease Templates: Create and customize lease templates and addenda to send to existing or current tenants. - Lease Tracking: Monitor the process of lease agreements - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Listing Syndication: Automates the distribution of available and/or vacant properties to real estate search engines and multiple listing services (MLS). - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Maintenance Service Requests: Coordinate emergency and preventative work orders, track maintenance requests, and manage vendor relationships. - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Payments: Accept and process online payment transactions - Overdue Payments: Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Payment Processing: Accept, record, and reconcile financial transactions - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Inspections: Use and configure inspection templates for recurring and on-demand inspections of property. - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Real-Time Reporting: Active reporting of data and metrics - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Rental Applications: Customize rental application forms to share. Accept or reject applications with applicant dashboards. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Residential Leases: For residential leases - Residential Properties: For residential properties - Retail Leases: For retail leases - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Portals: These are typically divided between owner portals and resident portals. Owner portals provide access to property financial information. Resident portals let tenants submit maintanance requests and payments. - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Task Management: Create, manage and track all task activities and progression - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Tenant Management: Managing renters, rent payments, maintenance workflows & documents. - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Trust Accounting: Manage bookkeeping for client trust accounts - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more - Vacancy Advertising: Manage rental vacancies and syndicate them to real estate listing services directly from the software. - Vacancy Management: Keep track of vacant properties - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Virtual Tour: Realistic representation of a physical space or environment that helps users explore locations virtually - Web-based Deployment: SaaS, web-based, online deployment - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (131) 4.0 Based on 131 reviews ## Pricing Value for money 4.2 (102) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/88454/SimplifyEm-Property-Management/pricing/) P10 $40.00 Flat Rate,Per Month It includes: - Email and Phone Support - Full Income and Expense Tracking - Generate Detailed Reports - Manage up to 10 Units - Manage Vendors - Renter's Insurance P20 $50.00 Flat Rate,Per Month It includes: - Manage up to 20 Units P30 $60.00 Flat Rate,Per Month It includes: - Manage up to 30 Units P50 $75.00 Flat Rate,Per Month It includes: - Manage up to 50 Units P75 $95.00 Flat Rate,Per Month It includes: - Manage up to 75 Units P100 $115.00 Flat Rate,Per Month It includes: - Manage up to 100 Units Value for money 4.2 (102) 4.2 Based on 102 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (116) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (116) 4.3 Based on 116 reviews ## User reviews Overall rating 4.1 Based on 132 reviews Filter by rating 5(64) 4(38) 3(13) 2(5) 1(12) Mentioned topic Sorted by most recent Krystal C. property Writing and Editing ### "Great Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2026 Pros \[sensitive content hidden\] is very Helpful friendly. He is guiding me through this new program easier than I expected. Appreciate his patience with me being anew beginner. You guys Rock SimplifyEM Cons nothing thus far. So far everything seems very user friendly, I just hope I can remember all the features, but worse case they are only a phone call way to help me along this journey Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bill S. Managing Member Real Estate ### "A Great Product for the Money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2026 Great so far. Customer support is really good. They are glad to be of assistance and are very patient to work with. Pros Value for the money. SimplifyEM is considerably less than Quick Books and much easirer to work with. Cons Somewhat lengthly learning curve, However I am not versed in all aspects of accounting. My only exposure to accounting was in high school bookkeeping back in the mid-sixties. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Cost and difficulty in using. It was especially difficult to use with it's last upgrade that you were forced to purchase. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2026 Thank you, Bill, for the thoughtful review and the 10/10 recommendation. We’re especially glad you are finding SimplifyEm easier to work with and a better value for your property management needs. We know many property managers and landlords want strong accounting and management tools without the cost or complexity of broader accounting software. That is why SimplifyEm.com property management software brings rent collection, income and expense tracking, tenant and lease management, and reporting together in one place, backed by a support team that is patient and willing to help. It works well for someone managing a smaller portfolio today and can continue to support the business as it grows, including portfolios more than 500 units. We really appreciate you sharing your experience. AN Anonymous User Owner and Agent Real Estate ### "I Would NEVER Consider Using This Program Again" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 19, 2025 Terrible, except for the help from customer service. Pros The two gentleman we spoke with in customer service were nice. Cons a. The software is NOT user-friendly. Data input, editing, and overall use of the system is not streamlined. There are unnecessary steps to complete tasks. b. There needs to be more reports and functions. I need other information compiled than what this software offers. I was told I would be able to do it, but was not. It's our fault. We chose the wrong system to utilize. c. There were a few inaccuracies in what we were told in the sales and training sessions that actually did not hold true. The main is that we were told that our tenants would be charged $1 to process payments. Right from the start, they were charged $3 for using EFT payments and $9.95 for debit card payments. d. We were told that the rent payments would reach our bank within 3 business days. That is ABSOLUTELY NOT TRUE. It typically took 6-10 business days. Unless you are a large company, you can't afford this to happen. e. The salesperson was relatively pushy and on the verge of being argumentative with any issues, concerns, etc. that were brought up. He was very convincing with his sales strategy. Again, our fault for choosing the wrong system. f. It isn't typically easy to reach customer service. We had to email or leave a message and wait for someone to contact us. On a couple of occasions, I did not get a response and had to request it again. I feel fairly certain that at the time we were training and setting up the system, there were only two gentlemen in customer service. g. I have my own lease and was told that I could create it in the software. That IS NOT TRUE. There is a basic standardized lease that is stated to be the one "necessary" for our state. Only basic, simple clauses are included in the lease. I couldn't use the function of having tenants electronically sign a lease because the lease that is available is worthless for us. Alternatives considered [RentRedi](https://www.capterra.com/p/199707/RentRedi/) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing SimplifyEm We were under the understanding it would provide everything we need, would be easy to use and would not charge our tenants more than $1 to process rent payments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 15, 2025 Hi, Thank you for your detailed feedback and for recognizing our customer service team. At SimplifyEm, delivering a true Customer WoW experience is our priority, and we’re sorry we didn’t meet that for you. Many of the concerns you mentioned can be resolved with the right configurations and guidance. Our training team offers free, personalized support and would be happy to help you get the most out of the software. Please reach out to us at support@simplifyem.com so we can review your account together and work to turn your experience around. We appreciate your feedback—it helps us improve and keep delivering that Customer WoW. Sincerely, The SimplifyEm Team BO Britney O. Property Manager Real Estate ### "Great so far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2024 So Far, I am loving the features SimplifyEm has to offer! I was able to easily organize all my Owners and Tenants all in one place. Pros Onboard training, website layout, price. Cons Trying to get my bank verified has been a process. Switched from [Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/) Apartments.com had a lot of technical difficulties and is outdated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT jennifer T. Owner Real Estate ### "So Happy I Made the Switch!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2024 Here is my testimonial. You are welcome to post my attached picture or picture of my signature block below. What review sites would you like me to post this on? As the owner of BoDo Property Management, I needed a solid platform to build my business. Initially, I signed up with Buildium, but I quickly became disillusioned with their high costs, lackluster customer service, and expensive training fees ($125 per hour). The breaking point came when, after four weeks of trying to get assistance with my e-pay application, I still hadn't received confirmation that my driver's license and utility bill had been reviewed and approved. My mantra became, "This shouldn't be this hard." After extensive research, I discovered Simplify'EM and was immediately impressed. \[sensitive content hidden\] reached out within minutes and fit me into a same-day demo. Despite being a bit frazzled from a typical day in property management, \[sensitive content hidden\] recognized that my time was limited and allowed me to take the lead in asking questions. We ended up talking for almost an hour. Over the past week, I've trialed Simplify'EM and am very pleased with the program. It meets the needs of my tenants, property owners, and my business. The cost is a fraction of Buildium's ($3,756 for two years), as I'm paying just $840 for two years on the 20+ property premium plan with Simplify'EM, which includes a 30-day refund period and UNLIMITED training. They even threw in two extra months on top of my two years. What really sealed the deal, beyond the great customer service, price, unlimited training, and quality of the product, was the ability to get my company, tenants, and owners signed up for e-pay in less than five minutes. Simplify'EM truly understands that it shouldn't be that hard! Thanks, \[sensitive content hidden\]! I'm looking forward to growing my business with you and Simplify'EM! Jennifer Tillis Owner/Property Manager BoDo Property Management Pros Customer service, price and the ease of using the platform. Cons I haven’t found anything yet that I would describe as a con. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Horrible customer and very high price for package. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TN Tiffany N. Property Management Real Estate ### "Worst Property Management System Ever" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 December 20, 2023 The most unprofessional company we have ever used. SimplifyEm charges regardless if their product is being used. All customers are locked into an annual subscription that can't be canceled until it expires. In which you must cancel before it expires to avoid an annual subscription charge that is non refundable. Ultimately SimplifyEm does not care about their customers but money is their upmost concern and importance. Pros Nothing. Outdated, no real customer support, and difficult to navigate simple managing. Cons The entire system. When needed to help support was given just email response to youtube your issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kenneth H. landlord Real Estate ### "Simplifyem rates so so" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 June 20, 2023 I think the customer service is excellent Pros It is easy enough to plug in your rental numbers monthly Cons There is no APP for myself or my tenants to pay by phone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA Do A. Broker Real Estate ### "Not satisfied with product" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 March 21, 2023 Lousy Pros The initial professionalism and then the true company approach surfaces upon cancelation Cons Not user friendlyRegistered and paid for a 2 year subscription and then realized this is an inferior product within 6 months. I cancelled; no credit on cancellationI will ensure that this behavior is shared. Very poor business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SO Sofia O. Personal Assistant Real Estate ### "Outstanding Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 30, 2022 Great customer support, \[SENSITIVE CONTENT\] was fantastic and very quick to help!Thank you. Pros It is an easy to use software, the customer support team is always very quick to answer any questions I may have and does a great job in providing me the answers too. Cons I have not yet encountered any difficulties with the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Debra L. Owner-Manager Real Estate ### "SimplifyEm is valuable service for a low cost." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2022 SimplifyEm has made it so that I get paid on time every time by my tenants. Pros I love processing tenants through the set up and rent collection. It is easy, secure and quick. Cons There are lots of places on the website to get to for managing real estate property, so on a rare occasion I forget where to go if I don't use the feature too often, but SimplifyEm support has helped immensely. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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