# Page 2 | SimplifyEm Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is SimplifyEm the right Property Management solution for you? Explore 130 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/88454/SimplifyEm-Property-Management/reviews --- SimplifyEm 4.1 (130) [View alternatives](https://www.capterra.com/p/88454/SimplifyEm-Property-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of SimplifyEm ## Showing most helpful reviews Showing 26-50 of 130 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Owner and Agent Real Estate Used the software for: 6-12 months ### "I Would NEVER Consider Using This Program Again" January 19, 2025 1.0 Terrible, except for the help from customer service. Pros The two gentleman we spoke with in customer service were nice. Cons a. The software is NOT user-friendly. Data input, editing, and overall use of the system is not streamlined. There are unnecessary steps to complete tasks. b. There needs to be more reports and functions. I need other information compiled than what this software offers. I was told I would be able to do it, but was not. It's our fault. We chose the wrong system to utilize. c. There were a few inaccuracies in what we were told in the sales and training sessions that actually did not hold true. The main is that we were told that our tenants would be charged $1 to process payments. Right from the start, they were charged $3 for using EFT payments and $9.95 for debit card payments. d. We were told that the rent payments would reach our bank within 3 business days. That is ABSOLUTELY NOT TRUE. It typically took 6-10 business days. Unless you are a large company, you can't afford this to happen. e. The salesperson was relatively pushy and on the verge of being argumentative with any issues, concerns, etc. that were brought up. He was very convincing with his sales strategy. Again, our fault for choosing the wrong system. f. It isn't typically easy to reach customer service. We had to email or leave a message and wait for someone to contact us. On a couple of occasions, I did not get a response and had to request it again. I feel fairly certain that at the time we were training and setting up the system, there were only two gentlemen in customer service. g. I have my own lease and was told that I could create it in the software. That IS NOT TRUE. There is a basic standardized lease that is stated to be the one "necessary" for our state. Only basic, simple clauses are included in the lease. I couldn't use the function of having tenants electronically sign a lease because the lease that is available is worthless for us. Alternatives considered [RentRedi](https://www.capterra.com/p/199707/RentRedi/)[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing SimplifyEm We were under the understanding it would provide everything we need, would be easy to use and would not charge our tenants more than $1 to process rent payments. Review Source Response from SimplifyEm.com October 15, 2025 Hi, Thank you for your detailed feedback and for recognizing our customer service team. At SimplifyEm, delivering a true Customer WoW experience is our priority, and we’re sorry we didn’t meet that for you. Many of the concerns you mentioned can be resolved with the right configurations and guidance. Our training team offers free, personalized support and would be happy to help you get the most out of the software. Please reach out to us at support@simplifyem.com so we can review your account together and work to turn your experience around. We appreciate your feedback—it helps us improve and keep delivering that Customer WoW. Sincerely, The SimplifyEm Team SD Stephen D. Office Manager Real Estate Used the software for: 1-2 years ### "great product " June 21, 2018 5.0 Pros really helps us stay organized and I love the fact its all in the cloud! I highly recommend it to all! Cons I really do not have much negative to say about the product I do think they if they could add some additional integration with our bank account it would be helpful Review Source Response from SimplifyEm.com October 15, 2025 Hi Stephen, Thank you so much for the 5-star review! We’re incredibly grateful for your thoughtful feedback and the time you took to share your experience. It means a lot to know that SimplifyEm is helping you stay organized and that you’re enjoying the convenience of having everything securely stored in the cloud. We’re also thrilled to hear you’re recommending us to others — that kind of enthusiasm truly inspires our team. Creating Customer WoW moments like this is what we strive for every day! Regarding your suggestion — great news! SimplifyEm includes bank integrations and features like bank reconciliation that may be exactly what you’re looking for. Delivering a Customer WoW experience means making sure you get the most from our features, and free training is included with your subscription to help with that. Our training team would be delighted to walk you through how to set it up. Please contact support \[support@simplifyem.com\] to schedule your session. Thank you jT jennifer T. Owner Real Estate Used the software for: Less than 6 months ### "So Happy I Made the Switch!" August 24, 2024 5.0 Here is my testimonial. You are welcome to post my attached picture or picture of my signature block below. What review sites would you like me to post this on? As the owner of BoDo Property Management, I needed a solid platform to build my business. Initially, I signed up with Buildium, but I quickly became disillusioned with their high costs, lackluster customer service, and expensive training fees ($125 per hour). The breaking point came when, after four weeks of trying to get assistance with my e-pay application, I still hadn't received confirmation that my driver's license and utility bill had been reviewed and approved. My mantra became, "This shouldn't be this hard." After extensive research, I discovered Simplify'EM and was immediately impressed. \[sensitive content hidden\] reached out within minutes and fit me into a same-day demo. Despite being a bit frazzled from a typical day in property management, \[sensitive content hidden\] recognized that my time was limited and allowed me to take the lead in asking questions. We ended up talking for almost an hour. Over the past week, I've trialed Simplify'EM and am very pleased with the program. It meets the needs of my tenants, property owners, and my business. The cost is a fraction of Buildium's ($3,756 for two years), as I'm paying just $840 for two years on the 20+ property premium plan with Simplify'EM, which includes a 30-day refund period and UNLIMITED training. They even threw in two extra months on top of my two years. What really sealed the deal, beyond the great customer service, price, unlimited training, and quality of the product, was the ability to get my company, tenants, and owners signed up for e-pay in less than five minutes. Simplify'EM truly understands that it shouldn't be that hard! Thanks, \[sensitive content hidden\]! I'm looking forward to growing my business with you and Simplify'EM! Jennifer Tillis Owner/Property Manager BoDo Property Management Pros Customer service, price and the ease of using the platform. Cons I haven’t found anything yet that I would describe as a con. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Horrible customer and very high price for package. Review Source BO Britney O. Property Manager Real Estate Used the software for: I used a free trial ### "Great so far" October 15, 2024 5.0 So Far, I am loving the features SimplifyEm has to offer! I was able to easily organize all my Owners and Tenants all in one place. Pros Onboard training, website layout, price. Cons Trying to get my bank verified has been a process. Switched from [Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/) Apartments.com had a lot of technical difficulties and is outdated. Review Source TN Tiffany N. Property Management Real Estate Used the software for: 1-2 years ### "Worst Property Management System Ever" December 20, 2023 1.0 The most unprofessional company we have ever used. SimplifyEm charges regardless if their product is being used. All customers are locked into an annual subscription that can't be canceled until it expires. In which you must cancel before it expires to avoid an annual subscription charge that is non refundable. Ultimately SimplifyEm does not care about their customers but money is their upmost concern and importance. Pros Nothing. Outdated, no real customer support, and difficult to navigate simple managing. Cons The entire system. When needed to help support was given just email response to youtube your issue. Review Source MN Margot N. Family admin Real Estate Used the software for: Less than 6 months ### "SimplifyEm - Great support for newcomers to property mgmt" May 12, 2022 5.0 It's still a bit early and because I'm very busy juggling many things, I would say that I feel I have the right software solution for my overall accounting needs for managing our investment property. Pros It has be their customer support. I've had many questions and made some errors in setting up my first property. The staff @ Simplifyem has been excellent at providing guidance - special shout out to Alex, who's been very patient and helpful! Cons There've been a couple of situations where I felt there could have been easier ways to resolve or reverse some bad choices in set up. Alternatives considered [Avail](https://www.capterra.com/p/181119/Avail/) Reason for choosing SimplifyEm See above Switched from [Avail](https://www.capterra.com/p/181119/Avail/) I ran both apps in tandem for a few weeks and while Avail is easy to use, I found that it didn't give me the customization I need and prefer. Simplifyem is more robust and offers more flexibility. Review Source NB Nathan B. Owner Real Estate Used the software for: Less than 6 months ### "Good Support. Bad Product" August 27, 2020 1.0 We had a lot of trouble setting up the system and needed to contact support regularly. They were helpful, but it was still extra work to have to do that. I explained the difficulty I had with the rental process and told them that I didn't want to use SimplyfyEm anymore and wanted a refund. I was told that since I was past the 30 day refund period, they wouldn't give me my money back. I explained that the issue with the application didn't happen until a unit was vacant, which was past the 30 days. After my initial conversation with support, they never returned my messages or calls. I emailed the \[SENSITIVE CONTENT HIDDEN\] and again, giving them a chance to respond and make things right, but heard no response. I am overall disappointed with the product. I switched to Buildium and have been very happy with their product and system. Pros I appreciated the support team. They were usually very responsive. Cons I tried to send the application to potential tenants when I had a vacancy. Of the 41 applications I sent out, I only received 2 back. I had to go back through all who had contacted me and ask support to send them a special link. After trying to figure this out for a week, I used my old application and sent it out to around 18 people. Withing 12 hours I had 6 responses and within 48 hours, I had 12 responses. Less than a week later I had the apartment rented out. I was concerned at this point with the rest of the system if it didn't produce results for the basic function of sending and receiving an application. The product simply didn't work. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing SimplifyEm I choose SimplifyEm because of the cost and the promise of support for their product. Review Source MD Mechele D. Pm Real Estate Used the software for: Less than 6 months ### "Horrible software" August 19, 2021 1.0 Pure crap and zero support for 24 hours at a time. Pros Nothing, this software is horrible. Do not buy! Cons This software provides a free money back guarantee. But they do not refund your money after you process your first rent roll and find out that systems doesn’t process rent and owner draws easily. Tenants hate their portal and owners hate their portals the 4 day delay with the bank and owners getting their money is horrible. I would not recommend this system to even my competition, it’s just that bad. Reason for choosing SimplifyEm Never Review Source Response from SimplifyEm.com September 13, 2021 Hi Mechele, thank you for taking the time to leave us a review. It looks like your colleague demoed the software before purchasing and sat through training and is happy and satisfied with the software. We offer a 30 day money back guarantee for annual subscriptions. Online payments are one of our most popular features and makes it easy for tenants, owners and vendors. There is a processing period of 2 business days and does not include bank holidays. We have over 150,000 satisfied customers and offer free training, free live phone support Mon-Fri 9am-5pm PST and 24/7 email support. Best, SimplifyEm Team VR Verified Reviewer President Real Estate Used the software for: 2+ years ### "Great cloud Property Management Solution" September 12, 2019 4.0 Because I paid for a lifetime membership at the lower tier, I can say that it suits my business needs just fine. I would recommend this to anyone looking for a great solution to their PM business. Pros What drew me to this software was the price to value ratio. I had been researching for some time how to get the best value for my money when using PM software for my PM business. I had been using other software in the past but they lacked the functions that this one offered. I have been using this software for more than 3 years now and have not looked back. It offers me to send owner's all kinds of reports, log expenses and income accurately and much more. Cons I would say that the price for the higher tiers need to come down. There are some functions that the lower tiers would need that should be included in those tiers. Review Source LY Lystra Y. Property Manager/Real Estate Firm Owner Real Estate Used the software for: Less than 6 months ### "New user of SimplifyEm" November 10, 2020 5.0 As a long time Property Manager opening my own firm I was looking for an affordable Property Management software system that can grow with me, yet have all the functionality that I need now and later handle many properties as my business grows. I need user friendly for me and my owners and tenants. With good and understandable reports and statements for myself and my owners. Pros Very easy to use...user friendly. Does everything I need. Not alot of extraneousness. Cons It would be nice if the Security Deposits were not shown in the tenant balance. It needs to be a separate item when shown with the tenant info. Late fee needs to be able to be a fixed amount OR a % of the rent since leases allow for a % of rent amount. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Rentroom](https://www.capterra.com/p/194642/RentRoom/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing SimplifyEm \[SENSITIVE CONTENT HIDDEN\] did an excellent job detailing the functions of the product so I was able to see that it is perfect for my new firm! The others were too expensive and/or too intensive/overly complicated for what I needed starting a new business. With SimplifyEm it is affordable now but is able to handle my business as it grows! Review Source KM Kimberly M. Broker Real Estate Used the software for: 2+ years ### "Does Most of What I want" May 5, 2020 4.0 Their support division is fairly good. They are better at answering emails than the telephone. Pros This program was good for multiple properties. Best for keeping expenses in a good place and running general reports. I like that the receipts for each expense can be loaded for easy access Cons I wish they had a phone app to add things easier in the field. Also, I wish there were a few more reporting options like one with line items below the general category. Reason for choosing SimplifyEm overall the price structure was much more friendly. Review Source CC Chad C. Property Manager Real Estate Used the software for: 6-12 months ### "No tech support" December 2, 2019 1.0 I have made 5 phone calls and have been told there are 2 escalated repair tickets in the month that this has been happening. Tech support tells me that someone will contact me when they have a solution. 1 month and no solution. This and the massive price increase for next year has made me decide to switch software providers for 2020. Pros I thought the software was easy to learn and entering data was easy. Cons I have had a software problem for over a month. I can't move tenants in or out and can't edit leases without my browser locking up. I have to close the browser and log in again. The problem doesn't go away when I log back in. I have resorted to using an excel spreadsheet to keep track of leases and dates because the software I am paying for doesn't work. Reason for choosing SimplifyEm Cheaper price. Review Source Response from SimplifyEm.com December 17, 2019 Hi Chad, thank you for taking the time to leave us a review. We are known to be easiest to use and known for our customer support. This is our first price increase in 5 years and we are still the most cost effective in the industry. Our price cannot be beat as we start at $10/month for managing up to 10 units. It looks like the issue was misunderstood initially. We are happy to have resolved it. We've noted your feedback and passed it along. Best, SimplifyEm Team WM Wendy M. Property Owner Real Estate Used the software for: 1-2 years ### "A Huge Time Saver!" October 24, 2017 5.0 This is the perfect app for someone who needs a place to track tenant information and leases while keeping a history of past tenants and what work orders and requests have been submitting while consolidating expenses. The tracking of all tenant communication in one place makes so easy to lookup information and avoid any miscommunication and legal issues. Pros As a property owner, SimplifyEm has decreased my workload and saved time. I can easily see work orders and expenses at a glance while collecting payments and see all tenant communication in one place. I like how I can set up rent reminders to invoice my tenant every month automatically. This has helped get rent on time every month. SimplifyEm has freed up my time and streamlined my property management tasks into a manageable process so that I spend less time on managing property. Review Source SH Stephen H. Computer consultant Real Estate Used the software for: Less than 6 months ### "Easy to use property management software" July 31, 2017 5.0 If you aren’t tech savvy and want to save time each month, this software will help you a lot. I like it as it has made property management job easy. Pros Simplifyem is a simple and straightforward property management software. Everything is categorized in sections so you’ll never get confused especially if you’re not tech savvy like myself. It’s easy to set everything up and doesn’t take long. There’s a bunch of reports and I love how they’re so easy to run. At the end of the month, I can quickly send out owner statements. I also send out rent receipts to all my tenants in bulk all at once just by a single button so I’m not doing them one by one like how I used to. My tenants also send maintenance requests through their portals which is really convenient because I can just create a work order and assign it to a vendor right away. Customer Service is great! They walked me through on setting up online payments. They even offered to set them up for me at no extra cost. My tenants now pay on time and some don’t need to login each month since they’re setup on automatic withdrawals. This really helps when paying my owners online as well. Cons None, software works as expected and the functionality is easy to use which will be of a benefit to non tech savvy users Review Source RG Rich G. Landlord Commercial Real Estate Used the software for: 6-12 months ### "Really, simply fantastic" September 13, 2017 5.0 Need to write a check to a vendor? Click. Need to enter a check from a tenant Click. Need to generate a report combining rent, repairs and other factors so you can know where your profit and loss is? Click. Really it’s a fantastic software works for landlords like me. Pros SimplifyEm is really, simply fantastic—for landlords like me, mostly because SimplifyEm makes the mundane automatic, and the difficult simple. There are many factors, every day, that I have to deal with, and SimplifyEm combines the all. Everything is connected. The system alerts you to a whole host of things, so you can see at a glance what tenants have paid, which are currently late for rent, which repair tasks are open, and various other factors. Cons The software enables export to QuickBooks and transactions to a spreadsheet. In future, I hope it enables export of all reports to spreadsheets Review Source CD Carrie D. Manager Real Estate Used the software for: Less than 6 months ### "SimplifyEm Review" June 1, 2021 5.0 My experience has been wonderful, I love it. Pros I like that it’s easy and it’s stupid proof. It’s simple. Cons Overall I only have two complaints. The first one being, whenever I’m entering the rent payments, I wish the date would default to the date I enter it in rather than defaulting to the first of the month. The other one is the font when printing checks is a little too small, I wish it were bigger. Alternatives considered [Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/) Reason for choosing SimplifyEm SimplifyEm did more of the things we needed report wise. Review Source PH Patti H. Real Estate Agent/Property Manager Real Estate Used the software for: I used a free trial ### "SimplifyEm Review" November 21, 2019 5.0 I really liked this software and it was a close second to Rentec Direct. I chose Rentec Direct because of the maintenance capability, rent paying and marketing aspects that was a good fit for our portfolio. Also, Rentec Direct was a little cheaper in price but after the demo, I would have been happy with Simplify Em too! Pros I was demo-ing property management software everyday for 2 weeks. It came down to Simplify Em and Rentec Direct. I loved them both and fit our needs as a small start up company. Cons Not all the features are user friendly but the customer service dept quickly and efficiently handled all issues! Review Source Response from SimplifyEm.com December 17, 2019 Hi Patti, thank you for taking the time to leave us a review. We are the most affordable, full featured property management software starting at $10/month for managing 10 units and are known to be easiest to use. We have maintenance and work order tracking, online payments, and rental advertising as well. We are pleased to hear that you are happy with the customer service you received. We've noted your feedback and forwarded it. Best, SimplifyEm Team DJ David J. Broker Real Estate Used the software for: Less than 6 months ### "over 12 months and still no refund" October 28, 2020 1.0 I had been searching for a property management software capable of tracking CAM to replace my spreadsheets. My search lead to simplifyem and my inquiry was answered by \[SENSITIVE CONTENT HIDDEN\] the day before I was leaving for China in Oct 2019. After a quick talk he informed me of a sale that expired at the end of the week, Under $800 for 3 years subscription with a 30 days money back guarantee. I explained I was leaving the next day for Asia and would be gone for over a month and I was not taking a laptop. There was no way I could test the product until after I returned some 40 days later. He put me on hold and when he returned he informed me that I had manager approval for a 90 day return. When I returned I tested the product and very quickly realized that it was not a good fit because simplify is for residential or at least does not have the capability to track and allocate Common Area maintenance. Well, to be fair, there was some sort of work around that appeared to be about as in affective as quickbooks might be, but it would only be able to work around some of the CAM, not all. Essentially could not do it. I emailed and called to cancel my purchase within the timeframe I was quoted. That was over a year ago and I have not received my money back yet. I have called support no less than 20 times and emailed about the same. I have not received anything back from them. Not an email, not a returned phone call, nothing. Don't buy this product, they cheat customers! Pros I never got far enough to find any pros. Cons Doesn't work for commercial application. Review Source DC Dana C. Owner Real Estate Used the software for: 6-12 months ### "SimplifyEm - First Time User" June 8, 2021 4.0 Overall my experience has been pleasant. In the beginning, I feel like the salesperson and trainer moved very quickly explaining the features and it's hard to retain a lot of the information. However, I've always been able to contact customer service and receive a quick response via email. The customer service is pretty great and again, it is a positive feature for this company Pros In the beginning, some of the features were not as intuitive as I thought they should be, but I've always been able to contact customer service and receive a quick response via email. Now that I have been using the platform for a few months, I find it a lot easier to navigate. Not to mention, the price is very affordable especially for someone like me with only a few properties and they have great customer service. Cons It would be nice if there was a mobile app available for both iPhone and Android. It's not very easy viewing the website from a mobile phone. Also, it was a little challenging for my tenants to set up. My tenants had a lot of questions and I literally had to search YouTube for videos. It would be nice if a setup video or something is sent when the tenant signs up. Or, if the owner/property manager is trained to walk the tenant through the process Reason for choosing SimplifyEm Recommendation and cost Review Source JK Jennifer K. Office manager Commercial Real Estate Used the software for: 1-2 years ### "Customer service is the worst!!" November 5, 2018 1.0 I call and get hung up on. I call back because renters are complaining they are no longer taking payments on the 1st but now the 3rd without asking the account representative to approve this change. Second, renters today show they underpaid the rent to but were all paid up yesterday. I checked as rents are due. All customer service says is, "What did I do wrong, I need to fix this." As tried to explain was I didn't do anything but log on from yesterday and now I have to go in and fix it. What I should have heard was - let me see what happened... What I wanted to know was -did an update happen? By the way, in the background of the phone call before I hung up was the phone ringing and ringing and lots of voices so something happened. Pros Options for keeping track of expenditures and online payments. The feasibility for the renters to make payments and for me to keep track. Cons Customer Service!! Customer service will take no responsibility. This is the second time I have logged on and balances have changed. Don't trust this Review Source EL Elizabeth L. President Real Estate Used the software for: Less than 6 months ### "If you want to wait forever for your money, this is the program for you!" May 2, 2017 2.0 The reason I looked into property managment software was to allow tenants to easily pay rent online and avoid the headache of manual deposits. Unfortunately, this created a whole different and worse problem. Money was not available in the account for 7-10 days. ACH payments really shouldn't take that long to clear! Pros Some of the features ae convenient. Customer service team was helpful and polite. Setup was easy and fast. Cons Deposits through ACH took 7-10 days to clear. Even with weekends, this length of time is unworkable for most owners. Review Source Response from SimplifyEm.com June 14, 2017 Hi Elizabeth, we are happy to hear you found the setup was easy and our support team was helpful! It seems like the online payment process was not clear, so I'm happy to clarify! Although it has never taken 7 or more business days to clear, online payments do take 2 business days to clear, not including weekends or bank holidays, such as Christmas. We are looking forward to the upcoming federal changes to payment processing that will be reducing the clearing period to 1 business day and will be including this as part of our system as it becomes available. Online payments can take more time to process than driving to a bank and depositing rent payments. However, most property managers value online payments for the amount of time saved each month compared to handling paper checks, manually depositing and manually bookkeeping each payment. Online payments also provide an easy way for tenants to automate and send payments, creating a more professional experience. Online Payments are one of our most popular features, which will continue to be enhanced based on feedback like yours! KH Kenneth H. landlord Real Estate Used the software for: Less than 6 months ### "Simplifyem rates so so" June 20, 2023 5.0 I think the customer service is excellent Pros It is easy enough to plug in your rental numbers monthly Cons There is no APP for myself or my tenants to pay by phone Review Source CM Curtis M. Owner Real Estate Used the software for: 2+ years ### "Simple yet Satisfying" April 27, 2018 4.0 Pros This management software was better than I gave it credit for. It was the first software I used before switching to a more robust (read: costly) system. For the price, I think SimplifyEm is the best bang for your buck. While it doesn't seem intuitive at first, It's much easier to work with than some of its more complicated competitors. Cons It did not have a standalone app and relied on their mobile website to support my mobile needs. It got the job done, but it wasn't nearly as seamless as it could have been. SimplifyEm also doesn't offer some of the training that other software options offer. Review Source AR Amara R. Landlord Real Estate Used the software for: 2+ years ### "Fine basic services but BUYER BEWARE" January 17, 2021 3.0 Was a decent program but we will go with a company that has ethical business practices for our property management needs. Pros Simplify 'em was easy to use and integrated well with our property management system. Cons The company automatically charged us for 3 ADDITIONAL YEARS after to did not renew our subscription. That's over $300 for a service we no longer needed. BUYER BEWARE. Review Source RT Robert T. Partner Real Estate Used the software for: 6-12 months ### "Much less than expected" July 25, 2016 2.0 You don't learn the truth about the product until you start using it. May not get you some of your money until the 7th of the month if using online banking even though rent is due on 1st. Program does not inform you of a service request placed on Portal by tenant. You are not emailed about the service request. Inconveniently you must go online and search for service request. This defeats the purpose of convenience. Pros Online program Review Source Response from SimplifyEm.com December 12, 2016 Notifications have always been sent immediately via email for service requests. These requests can be edited or updated by logging into the account. Online payments always take 2 business days to clear before being deposited. Online payments are incredibly popular due to the convenience for both the tenant and the property manager. They will also automatically make an entry in the software when a payment is made letting you know the deposit date. We pride ourselves on the excellent support we provide, so if you have any questions or need help, please feel free to contact support at 510 790 9066 9-5pm PST or support@simplifyem.com. Similar Products Featured