Autostar Solutions

AutoStar Solutions

4.5 / 5 5 reviews

Who Uses This Software?

AutoStar provides comprehensive web-based software to independent dealerships and finance companies of all size that help manage inventory, sales, collections, accounting, and more.


Average Ratings

5 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Autostar Solutions
  • www.autostarsolutions.com
  • Founded 1991
  • United States

About AutoStar Solutions

AutoStar Solutions DMS is a comprehensive web-based car dealer software system that gives you everything you need to build a customized solution for your dealership, finance company, auto wholesale, and / or retail business. Includes F&I, desking and scoring, inventory management, notes receivable, related finance company, finance company, credit reporting, queued collections, online payment systems, digital dashboards, service and repair, integrated accounting, with laser forms in most states.


AutoStar Solutions Features

  • Accounting
  • Buy-Here-Pay-Here
  • Collections Management
  • Customer Database
  • F&I Management
  • Financing Management
  • Form Printing
  • Inventory Management
  • Lease Management
  • New Car Lot
  • Online Inventory
  • Parts Management
  • Sales Management
  • Service Department
  • Used Car Lot

AutoStar Solutions Reviews

nobody's perfect

Sep 30, 2013
3/5
Overall
2 / 5
Ease of Use
2 / 5
Customer Support

Comments: problems:need color of vehicles on inventory list really bad
ability to put multiple promises to pay
need quick quote calculator for salesmen

Autostar

Dec 14, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The best software I've ever used. The customer support is out of this world. My sales rep, Matt Allen, has been the best rep a company could ask for.

Cons: None. I only wish we would have moved to them a long time ago.

Overall: I would strongly recommend this software to any dealer out there in the car business. If you are not sure, attend their User's Conference put on each year in Fort Worth. Or call Matt, or one of the sales reps, and let them show you how they can make your business more efficient. They went above and beyond for Landmark Auto Sales in helping us during our decision making process. It will amaze a dealership in the difference a top notch software can make. Honestly, the best move we've made in years.

Top DMS

Dec 10, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Reporting is available to maximize your department productivity
Portal Pay solution allows you to maximize your collections efforts while automatically posting payments. spend more time handling customers, not tedious payment posting.

Cons: Need to integrate a texting solution

Overall: Overall, I have reviewed at least 5 different DMS options and this is by far the most sophisticated, user-friendly solution available.
The support is unmatched and the improvements continue as technology advances.

A Review of Autostar from a Longtime Client

Dec 07, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The windows based system makes use of the system nearly seamless and easy to train on
Reports load quickly
Accountmate helps to create financials quickly with the integration from Autostar
Portal Pay is a life changer! The ability for customers to manage their accounts online anytime is great as well helping with in office staffing needs
Flex reporting is a good tool as well in regards to reports that are created from scratch

Cons: Flex reporting can be a bit of a challenge but with more training it seems it would be easy to use

Overall: I would highly recommend Autostar software. It is our stance that without it our business would not be where it is today! Autostar is a very forward thinking company and understands the needs of not only their clients but also their clients' customers. The availability of training tools and access to technical support is near unheard of without extra costs but it is all inclusive with the product (with a few rare exceptions). It is also refreshing that when calling in to tech support you reach a very nice helpful person in their offices not in another country. And the offering of Autostar's annual conference for hands on training not just on their software but also on industry wide subjects is amazing!
Overall we are extremely satisfied with our experience with Autostar and look forward to our continuing relationship with them.

Smooth Transition - Excellent Support

Dec 06, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Awesome product, excellent support staff.

Cons: Company is too far away to play golf with the guys on the weekend!

Overall: Matt was our contact person when we decided to convert from Tracker to Autostar in September 2010. He defined the products, provided comparative analyses and then developed and implemented a transition game plan. We had a very smooth transition in September 2010. Having never used the internet for payments, portal pay was a true gift! The customers love the variety of payment capabilities and we do too! Matt and his team provided the initial education my team needed to be proficient on the Autostar system in a short time frame. They continue to provide excellent support in a timely fashion. With all this, we have been able to raise our business to a higher level. Another plus has been the fact that Autostar keeps us on track with all the legal forms and statutory regulations of the business. This alone provides great peace of mind. Matt has stayed on top of our business relationship and guided us through each step. It has been an awesome partnership. Great job guys!