Netsmart

Netsmart Vision


3 / 5
10 reviews

Who Uses This Software?

Cloud-based health care solution that helps nursing facilities and health centers manage patient care, record patient data, billing & more.


Average Ratings

10 Reviews

  • 3 / 5
    Overall

  • 2.5 / 5
    Ease of Use

  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Netsmart
  • www.healthmedx.com
  • Founded 1968
  • United States

About Netsmart Vision

The Netsmart Vision solution helps you efficiently manage clinical and business workflows by providing an integrated clinical and financial EHR and CRM across the entire LTPAC care continuum. Our physician solutions help drive physician engagement, while the SaaS based architecture supports interoperability with hospitals, physicians and payers helping to address readmission management and care coordination challenges across the care continuum.


Netsmart Vision Features

  • Billing & Invoicing
  • Charting
  • Electronic Signature
  • Employee Tracking
  • Medication Database
  • Patient Intake
  • Scheduling
  • Time / Task Reporting
  • Admissions Management
  • Billing & Invoicing
  • Care Planning
  • Event / Activities Planning
  • Incident Management
  • Marketing / Lead Management
  • Meal / Nutrition Management
  • Medication Tracking
  • Staff Management
  • Work Order Management
  • Assessment Management
  • Bereavement Management
  • Care Planning
  • Claims Management
  • EMR/EHR
  • Medication Tracking
  • Patient Intake
  • Physician Portal
  • Scheduling
  • Volunteer Management
  • Claims Management
  • Clinical Care
  • Electronic Health Record
  • For Home Care Providers
  • For Nursing Homes
  • Geriatric Care
  • MDS Review
  • Patient Records
  • Staff Scheduling
  • Billing & Invoicing
  • Charting
  • Electronic Signature
  • Incident Management
  • Meal / Nutrition Management
  • Medication Tracking
  • Patient Intake
  • Referral Management
  • Scheduling

Netsmart Vision Reviews Recently Reviewed!


Have used HMX/Vision/My Unity since 2010 - business and census side

Oct 16, 2018
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: It's simple to learn. I really don't have anything else good to say

Cons: Terrible reporting functions. Very clunky to set-up. Very difficult to get any sort of custom reporting. Not intutitive. Screens waste a lot of space on nothing but the comment or text boxes are very small and can't be expanded. Forms building is very complicated.

Overall: If it were up to me or to the majority of users - both clinical and finance departments this software would be gone. We dropped the use of the Resident Trust option and purchased separate software. Also dropped the use of the Rehab option and purchased separate software.

Great at putting data in, horrible at getting data out

Sep 27, 2016
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: It is flexable

Cons: It is extremely challenging to get useful custom queries. For example getting a list of residents, room number and phone number was an issue. And that is just the beginning. Other concerns are cost of training, cost of implementation, quality of training.

Overall: The attraction to Vision is it's flexibility, but the forms building and customization is extremely challenging and clunky. Vision is cumbersome, it is difficult to use with Assisted Living even though it is advertised. It is expensive. The most frustrating part of Vision is that it was very hard to get meaningful data out of it. Easy to put data in hard to get flexible data out. I do not know what the ideal solution is, but I know it is not Vision

Recommendations to other buyers: Unless they have overhauled the product, stay away.

Capterra loader

Netsmart... easy to use and efficient

Sep 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use and can be changed to support the different braches/teams I work for.

Cons: It requires a lot of updates that can interrupt the work flow.

Overall: Overall, Netsmart works great as an EMR system for our company. It allows easy readable access to all of our patients. It guarantees that our patients important information is all in one spot and easily readable.

Post Acute Care Vision EHR

Nov 22, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Vision has workflows that assist us in being more efficient and making sure nothing gets missed. The home screen is set up to help us get to where we need to be quickly, with less clicks. With multiple locations and care settings, having just one electronic record, under one organization structure has been a huge help. Our residents and clients flow seamlessly across our different care settings without redundant data entry or documentation.

Cons: If not trained properly, Vision can seem cumbersome and difficult. But in reality it is very user friendly.

Ease of use

Oct 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I like the product. As the project manager who leads the implementation of this software. I will highly recommend this software.

Pros: The modules are like actual charts. Easy to use. Colors on dashboard. Med pass is awesome and there's a lot that you can do that will benefit you. You can use it anywhere. Thin client and it is fuming fast.

Cons: Medication not give because resident is out of the facility. You have to enter the reason on each medication not given due to OOP. It would be great if you can enter once and will attach to all medications with the same reasons.

Workflow Analysis at Skilled Nursing Facility and care transitions

Aug 27, 2015
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: They are open towards interoperability which is a great step forward on getting LTPAC settings to help hospital stay compliant with Meaningful use. Health MedX is currently working with a local HIE in the State of Oklahoma to connect with the 7 largest health systems in the state.

Cons: There are cheaper options out there, Like Point Click Care

Recommendations to other buyers: Look towards an LTPAC EHR that is willing to connect with the federal requirements that Acute Care settings are forced to meet, we all share the same patients we need to be in the same page.

This is the worst system

Jan 11, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: Sometimes I want to quit my job because this system is so terrible

Pros: Nothing is good about this product. We used to have Point Click Care. It was easy and user friendly. The opposite of Vision. Vision is terrible.

Cons: Not user friendly. So many steps to get reports. If you value your nurses that work at your facility please do not purchase this product. Nothing on vision is one or two steps. It's five or six steps for any process.

Causes focus to shift from patient care to managing a computer system.

Nov 25, 2015
1/5
Overall

1 / 5
Ease of Use

1 / 5
Customer Support

Comments: ive used this program while working as an MDS resource for Avalon and Deseret. Pros, it is a nice looking interface. If you want to do a comprehensive care plan hmx gives you that flexibility. Cons HMX is not intuitive and there are a lot of rabbit holes to get lost in. Customer support it is not very friendly or knowledgeable. We ended up spending a lot more money on overtime to make hmx work than it would have costed to convert do something decent like Matrix or PCC

Vision needs some TLC

Jul 27, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to set-up electronic medical records and MDS module to track and Hover MediCare/Caid reimbursements

Cons: Lack of customer care support, sorting out custom data, and non-friendly software If staff is not trained proper.

Don't bother

Jan 23, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: Customer service has virtually ignored complaints or has helped us with system fixes.

Cons: Difficult to place orders. Too many steps. No pros. Not efficient. EVERYTHING was so much more efficient with our old paper charts. ALL ASPECTS OF ORDER WRITING AND DOCUMENTING TAKES THREE TIMES LONGER THAN WITH PAPER CHART