--- title: "GFI FaxMaker Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GFI FaxMaker Software - reviews, pricing plans, popular comparisons to other Fax Server products and more." source_url: "https://www.capterra.com/p/88910/GFI-FaxMaker/" page_type: "product" language: "en" --- # GFI FaxMaker Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GFI FaxMaker ## What is GFI FaxMaker? GFI FaxMaker is an electronic fax server solution that automates sending and receiving faxes electronically, via APIs, email and printer drivers and multiple methods of inbound routing. GFI FaxMaker fits any type of email and telephony environment, and supports virtual installations when using Fax over IP or Hybrid faxing. You spend less time on sending, collecting and distributing faxes, saving your company time and money, improving workflow and increasing efficiency. ## What is GFI FaxMaker used for? [Fax Server](https://www.capterra.com/fax-server-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €109 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GFI FaxMaker?[Manage this product listing](https://www.g2.com/products/gfi-faxmaker/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GFI FaxMaker 2.3 (3) VS. [4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/) Starting Price €109 Flat Rate, One Time Starting Price $300 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.7 (3) Ease Of Use 4.8 (363) Value For Money 2.5 (2) Value For Money 4.7 (273) Customer Service 1.0 (2) Customer Service 4.8 (233) ## GFI FaxMaker alternatives [5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (51)](https://www.capterra.com/p/172834/FaxLogic/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (3)](https://www.capterra.com/p/199734/ICTFAX/#reviews) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [iFax](https://www.capterra.com/p/198884/iFax/) [4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198884/iFax/) [View all alternatives](https://www.capterra.com/p/88910/GFI-FaxMaker/alternatives/) ## FAQs about GFI FaxMaker Overview ### What company size and specific industries is GFI FaxMaker built for? GFI FaxMaker is designed for midsize to large firms that need fax handling for process management and compliance. It is suited to organizations with formal communication workflows and regulatory requirements, rather than small businesses or casual users. Features and Usability ### What are the key features of GFI FaxMaker? GFI FaxMaker includes encryption for securing fax data, plus email to fax and fax to email for document exchange. It also offers automated routing, archiving and retention, reporting and statistics, API access, text editing, electronic faxes, and FoIP for fax transmission over IP networks. Integrations ### Which third-party tools and platforms does GFI FaxMaker integrate with? GFI FaxMaker connects natively to GFI Archiver for fax archiving and document management. This catalog-listed integration gives GFI FaxMaker one third-party platform connection, centered on storing and managing fax records within the GFI software environment. Getting Started and Support ### What customer support options does GFI FaxMaker offer? GFI FaxMaker provides chat support for customer assistance. No reviewer feedback about support experience is available in the catalog data, so user sentiment on response times, helpfulness, or common frustrations cannot be summarized here. ## Features AI summary Based on 358 Fax Server reviews Capterra reviewers highlight these as the features buyers care about most when choosing a fax server: - **Electronic Faxes** (**56%** of reviewers rated this feature as critical) - **Delivery Tracking** (**46%**) - **Encryption** (**57%**) GFI FaxMaker supports **Electronic Faxes** and **Encryption**, giving businesses a way to send and receive digital faxes while helping protect sensitive documents during transmission. However, it does not offer **Delivery Tracking**. Instead, it provides other features that reviewers also value, including **Email to Fax** (**39%**), **Fax to Email** (**39%**), and **Archiving & Retention** (**39%**). These capabilities help teams manage fax communication through email workflows and keep records organized for future reference, helping businesses maintain document control and support compliance needs. API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Electronic Faxes Create, edit, preview, and send faxes electronically Email to Fax Send and receive emails by electronic fax Encryption Convert data into a code for security GFI FaxMaker 10 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Electronic Faxes: Create, edit, preview, and send faxes electronically - Email to Fax: Send and receive emails by electronic fax - Encryption: Convert data into a code for security - Fax to Email: Receive faxes directly in the email account - FoIP: Send/receive faxes through fax over IP connection - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Text Editing: Edit text as needed --- Features 2.3 (3) 2.3 Based on 3 reviews ## Pricing Value for money 2.5 (2) Free Trial Basic €109.00 Flat Rate,One Time Value for money 2.5 (2) 2.5 Based on 2 reviews ## Integrations [ GFI Archiver](https://www.capterra.com/p/88913/GFI-Archiver/) ## Support, customer service and training options Customer Service 1.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (2) 1.0 Based on 2 reviews ## User reviews Overall rating 2.3 Based on 3 reviews Filter by rating 5(0) 4(0) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent GL Gordana L. administrator Medical Practice ### "GFI is frequently not working well and there are no customer service support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 1, 2021 Pros it OK if its working and when its working Cons We have Allscripts EHR and therefore we are forced to use GFI. Customer service is non existing. Emails that I am receiving from them are always for some reason deleted (blank). We can never log into the account without the problem; our account seems to be always frozen. It takes days to get in touch with somebody. I can't wait to try something different Reasons for choosing GFI FaxMaker because I use Allscripts EHR ; we did not have a choice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User I.T. Technician Medical Practice ### "Cheaper Than Alternatives" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 August 26, 2019 It's reliable in that we've never run into it malfunctioning. It doesn't require frequent updates or constant money-grubbing. Pros GFI Faxmaker has been reliable and is able to be customized by Group Policy. Its cost is definitely appealing. It allows for custom cover sheet messages on a per-user basis. Cons Faxmaker is quite rudimentary. Its Tab function can often fail which means you have to click into the To: field. This sounds minor, but when sending many faxes a day (as a referral clerk, medical records clerk, etc.), this can be cumbersome. Changing the cover image is an absolute pain as there is no real administrative interface. It's simply XML code that must be manually updated. Switched from [XM Fax](https://www.capterra.com/p/147524/XMedius/) Cost and reliability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jennifer D. Business Manger Law Practice ### "NO customer support" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 16, 2019 I can't wait to get away from this service. Pros It's supposed to be acceptable (according to my IT people) but my experience with it has been unfavorable. Cons Their admin area is not intuitive. Getting a real human to address any kind of support question is virtually impossible. They prompt you to re-up your prepaid fax account really early. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.