# GFI FaxMaker Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GFI FaxMaker Software - reviews, pricing plans, popular comparisons to other Fax Server products and more. Source: https://www.capterra.com/p/88910/GFI-FaxMaker --- # GFI FaxMaker Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GFI FaxMaker ## What is GFI FaxMaker? GFI FaxMaker is an electronic fax server solution that automates sending and receiving faxes electronically, via APIs, email and printer drivers and multiple methods of inbound routing. GFI FaxMaker fits any type of email and telephony environment, and supports virtual installations when using Fax over IP or Hybrid faxing. You spend less time on sending, collecting and distributing faxes, saving your company time and money, improving workflow and increasing efficiency. ## What is GFI FaxMaker used for? [Fax Server](https://www.capterra.com/fax-server-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €109 Flat Rate, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GFI FaxMaker?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.gfi.com&name=GFI FaxMaker) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GFI FaxMaker 2.3 (3) VS. [4.6 (5)](https://www.capterra.com/p/140841/referralMD/#reviews) Starting Price €109 Flat Rate, One Time Starting Price $100 per user, per month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.7 (3) Ease Of Use 4.6 (5) Value For Money 2.5 (2) Value For Money 4.3 (4) Customer Service 1.0 (2) Customer Service 4.8 (5) ## GFI FaxMaker alternatives Highest Rated [5.0 (51)](https://www.capterra.com/p/172834/FaxLogic/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (16)](https://www.capterra.com/p/215989/Medsender/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [iFax](https://www.capterra.com/p/198884/iFax/) [4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198884/iFax/) [View all alternatives](https://www.capterra.com/p/88910/GFI-FaxMaker/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Electronic Faxes Create, edit, preview, and send faxes electronically Email to Fax Send and receive emails by electronic fax Encryption Convert data into a code for security GFI FaxMaker 10 features Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Tickets are automatically assigned to specific agents based on predefined rules Create, edit, preview, and send faxes electronically Send and receive emails by electronic fax Convert data into a code for security Receive faxes directly in the email account Send/receive faxes through fax over IP connection Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Edit text as needed Features 2.3 (3) 2.3 Based on 3 reviews ## Pricing Value for money 2.5 (2) Free Trial Basic €109.00 Flat Rate,One Time Value for money 2.5 (2) 2.5 Based on 2 reviews ## Integrations [ GFI Archiver](https://www.capterra.com/p/88913/GFI-Archiver/) ## Support, customer service and training options Customer Service 1.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (2) 1.0 Based on 2 reviews ## User reviews Overall rating 2.3 Based on 3 reviews Filter by rating 5(0) 4(0) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent GL Gordana L. administrator Medical Practice ### "GFI is frequently not working well and there are no customer service support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 1, 2021 Pros it OK if its working and when its working Cons We have Allscripts EHR and therefore we are forced to use GFI. Customer service is non existing. Emails that I am receiving from them are always for some reason deleted (blank). We can never log into the account without the problem; our account seems to be always frozen. It takes days to get in touch with somebody. I can't wait to try something different Reasons for choosing GFI FaxMaker because I use Allscripts EHR ; we did not have a choice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User I.T. Technician Medical Practice ### "Cheaper Than Alternatives" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 August 26, 2019 It's reliable in that we've never run into it malfunctioning. It doesn't require frequent updates or constant money-grubbing. Pros GFI Faxmaker has been reliable and is able to be customized by Group Policy. Its cost is definitely appealing. It allows for custom cover sheet messages on a per-user basis. Cons Faxmaker is quite rudimentary. Its Tab function can often fail which means you have to click into the To: field. This sounds minor, but when sending many faxes a day (as a referral clerk, medical records clerk, etc.), this can be cumbersome. Changing the cover image is an absolute pain as there is no real administrative interface. It's simply XML code that must be manually updated. Switched from [XM Fax](https://www.capterra.com/p/147524/XMedius/) Cost and reliability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jennifer D. Business Manger Law Practice ### "NO customer support" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 16, 2019 I can't wait to get away from this service. Pros It's supposed to be acceptable (according to my IT people) but my experience with it has been unfavorable. Cons Their admin area is not intuitive. Getting a real human to address any kind of support question is virtually impossible. They prompt you to re-up your prepaid fax account really early. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)