Who Uses This Software?

Any business - no specific market.


Average Ratings

4 Reviews

  • 3.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/year/user
  • Free Trial
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • GFI Software
  • www.gfi.com
  • Founded 1992
  • Malta

About GFI Archiver

GFI Archiver, is a business archiving solution for your emails, files and calendar entries. I's easy to install and setup and requires minimal administrative effort. It helps your company to reduce its dependency on PST files and to meet its legal and regulatory obligations. All emails and files are stored in a central location that is easily accessible. It is the no. 1 email archiving software for small to medium sized businesses.


GFI Archiver Features

  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control
  • Access Control
  • Data Deduplication
  • Document Management
  • eDiscovery
  • Email Archiving
  • Multimedia Archiving
  • Retention Management
  • Storage Management
  • Version Control
  • Web Archiving
  • Access Control
  • Backup Management
  • Compliance Management
  • Data Deduplication
  • Data Export
  • eDiscovery
  • Encryption
  • Retention Management
  • Storage Management
  • Threat Protection
  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting

GFI Archiver Reviews Recently Reviewed!


Best e-Mail archiving solution I've used.

Nov 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Implementation was pretty simple and support is very helpful. The product sits in the background and receives a copy of the data that I need it to and just works. Full search and sort options make it easy to find messages. My users can even access the software to find their messages as they need to without bothering me.

Cons: Earlier versions were a little clunky and email retrieval was slow but the product really gets better with every revision. Current version seems to have removed those issues.

Overall: We used to allow the use of large local archive files but since we moved to a centralized archival tool, we've eliminated these files and have decreased the amount of information stored on our Exchange server to boot. Great product.

Capterra loader

Disappointing, not for organizations with a lot of users/mail

Feb 28, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: Having had such a great experience with GFI Faxmaker it was a logical step to try their Mail Archiver product. Unfortunately it didn't deliver. It's priced very aggressively (or was at the time) but the old adage comes to mind "you get what you pay for". This product might be a great fit for the 5-50 user size Exchange shop but for us it didn't meet the demand.

Cons: We had 300 users and the archiver was essentially unusable on two levels: Mobile and Search. The mobile access was a waste of time (no app, a mobile-ready (barely) portal) and searching through your archive for mail took minutes to never (queries would just hang). To be fair, there were changes we could have made to the configuration, etc. but the first few months were so bad we moved on before we even attempted any remedies (the cost was low enough we could absorb it into our budget). When you have 300 angry users and not just a few here and there it becomes clear very quickly that the solution isn't meeting the need.

Capterra loader

Amazing system for exchange

May 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have always used gfi for on premises exchange archiving of email messages. It works like a charm.

Cons: The advanced search feature could be better. Sometimes I have to do three or four searches instead of just one.

Terrible support

Jan 16, 2018
1/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: when it works it a good product. some good features and if it worked correctly would be a cost effective solution

Cons: Support is the worst i have experienced in 15 years in IT. They just do not care about there customers.

Then I did a new setup in a different company and as i imported old mailboxes i noticed that some emails where not being imported. no error messages to work on either. I had no option but to contact support. I tried my best to keep there support team focused on resolving this issue. I put over 100 hrs into resolving this issue myself to no avail. The ticket was opened in November and 2 months later i still have no resolution. Best advise i can give anyone is stay away. This is not the solution you are looking for.