# GFI Archiver Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GFI Archiver Software - reviews, pricing plans, popular comparisons to other Compliance products and more.

Source: https://www.capterra.com/p/88913/GFI-Archiver/

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# 

 GFI Archiver Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

GFI Archiver

## What is GFI Archiver?

GFI Archiver, is a business archiving solution for your emails, files and calendar entries. I's easy to install and setup and requires minimal administrative effort. It helps your company to reduce its dependency on PST files and to meet its legal and regulatory obligations. All emails and files are stored in a central location that is easily accessible. It is the no. 1 email archiving software for small to medium sized businesses.

## What is GFI Archiver used for?

[Email Archiving](https://www.capterra.com/email-archiving-software/)[Compliance](https://www.capterra.com/compliance-software/)[Archiving](https://www.capterra.com/archiving-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€29

Flat Rate, Per Year

Free trial  
available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GFI Archiver

4.0 (7)

VS.

[0.0](https://www.capterra.com/p/187322/RecoveryManager-Plus/#reviews)

Starting Price

€29

Flat Rate, Per Year

Starting Price

$475

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (7)

Ease Of Use

0.0 (0)

Value For Money

3.6 (7)

Value For Money

0.0 (0)

Customer Service

3.3 (7)

Customer Service

0.0 (0)

## GFI Archiver alternatives

[Sharp Archive](https://www.capterra.com/p/250267/Sharp-Archive/)

[4.6 (16)](https://www.capterra.com/p/250267/Sharp-Archive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/250267/Sharp-Archive/)

[ManageEngine AD360](https://www.capterra.com/p/268487/ManageEngine-AD360/)

[4.6 (34)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/268487/ManageEngine-AD360/)

Highest Rated

[ArcTitan Email Archiving](https://www.capterra.com/p/168612/ArcTitan/)

[4.7 (20)](https://www.capterra.com/p/168612/ArcTitan/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168612/ArcTitan/)

[Contentverse](https://www.capterra.com/p/131559/Contentverse/)

[4.1 (19)](https://www.capterra.com/p/131559/Contentverse/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/131559/Contentverse/)

[View all alternatives](https://www.capterra.com/p/88913/GFI-Archiver/alternatives/)

## FAQs about GFI Archiver

Overview

### What company size and specific industries is GFI Archiver built for?

GFI Archiver is designed for any business size, from small companies to larger organizations, and it does not target a specific industry. It suits general business use rather than a particular sector, making it applicable across a wide range of office and enterprise environments.

Features and Usability

### What are the key features of GFI Archiver?

GFI Archiver offers archiving and retention tools, data retention management, and data recovery for stored messages and files. It includes access controls and permissions, audit management, version control, and eDiscovery, along with compliance support for HIPAA and Sarbanes-Oxley requirements.

Integrations

### Which third-party tools and platforms does GFI Archiver integrate with?

GFI Archiver integrates with Microsoft Outlook and its web interface for email access and archive management. The Outlook connection supports syncing older mail to local PST files, while the web interface provides browser-based access for archived content.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does GFI Archiver offer?

GFI Archiver provides documentation for teams that need written reference material during setup and use. This format supports self-paced review of product features, configuration steps, and common procedures without requiring live instruction or video-based training.

Getting Started and Support

### What customer support options does GFI Archiver offer?

GFI Archiver provides chat support. No reviewer feedback about support experience is available, so there is no evidence to describe response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 4,245 Compliance reviews

Capterra reviewers highlight these as the features buyers value most when choosing compliance software:

-   **Compliance Tracking** (**54%** of reviewers rated this feature as critical)
-   **Document Management** (**48%**)
-   **Audit Management** (**42%**)

GFI Archiver supports **Audit Management**, which gives teams a clear way to review records and maintain accountability during internal or external checks. However, it does not include **Compliance Tracking** or **Document Management**. Instead, it offers **Access Controls/Permissions** (**40%**), a related feature that helps organizations manage who can view or handle archived information. Together, these capabilities help businesses maintain oversight, protect sensitive data, and prepare for audit requirements more effectively.

Access Controls/Permissions

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Archiving & Retention

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Data Recovery

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Ability to restore deleted, hidden, or lost data from an email server/system

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Data Retention Management

Manage/customize policies to organize data and determine where data should be stored or archived and for how long.

eDiscovery

Finding, identifying and collecting information for legal proceedings

GFI Archiver 9 features

Define levels of authorization for access to specific files or systems

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Ability to restore deleted, hidden, or lost data from an email server/system

Manage/customize policies to organize data and determine where data should be stored or archived and for how long.

Finding, identifying and collecting information for legal proceedings

Compliant with HIPAA, which sets standards for sensitive patient data protection

Regulations on a company's internal process when dealing with financial reporting

Track revisions and updates made to files and navigate between different versions

Get Advice

We can help you find the software with the features you need.

Features

4.3 (7)

4.3

Based on 7 reviews

## Pricing

Value for money

3.6 (7)

Free Trial

Basic

€29.00

Flat Rate,Per Year

Value for money

3.6 (7)

3.6

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.3 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.3 (7)

3.3

Based on 7 reviews

## User reviews

Overall rating

4.0

Based on 7 reviews

Filter by rating

5(4)

4(1)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

CM

Chris M.

IT Manager

Civil Engineering

### "GFI Archiver Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2023

We've been using GFI Archiver since 2008. It's been migrated a couple of times from old DBs to SQL to newer SQL without issue. Setup is pretty straightforward. You can automate and rollover to new DBs (set it and forget it). We have tracked every internal and external message sent to and from our organization since 2008, and can retrieve any message within a few moments. Searches are fully indexed and lightning quick. There are options to sync old data to a pst file within Outlook (was handy before the days of large mailboxes in Office365, when heavy restrictions applied in on-prem Exchange). The users love it. HR and Legal love it. It has saved our bacon a million times over.

Pros

Super easy for admins to manage. Users love that they can get back any email sent or received. It has helped out in a few legal and HR related incidents. It was relatively easy to manage when we migrated from on-prem Exchange to O365, just a few tweaks needed. Runs on standard SQL which keeps things easy. User licenses are relatively fair and easy to justify. Integrates into Outlook if you want, or just as easy to use the front end web interface.

Cons

Sometimes the user count gets messed up a bit on the licensing side. We've had to create some odd group memberships for old and stale users to keep the count down. A reboot sometimes cleans it up as well. In older versions, the journal mailbox would get gummed up and fail to archive anything, but that hasn't been an issue for a number of years. Searches can sometimes be wonky if you add too much info. Sometimes it's better to be vague in your searches.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OM

Onno M.

Owner

Information Technology and Services

### "Maintenance increased by 300% without any communication!!!!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

February 17, 2020

Terrible communication.

Pros

Has been an affordable way to archive mails

Cons

Terrible communication. Price increased by 300%

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OA

Omotayo A.

Engineer

Electrical/Electronic Manufacturing

### "It's a reasonable software. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 7, 2019

I once archived an email accidentally and I searched so long for it before I downloaded this software and activated a free trial, which helped me to get my archived emails back. There were important emails in the archive that I did not even know about.

Pros

I really like the fact that I could retrieve my lost emails using this software. There are times when I accidentally delete or archive an email. Getting an archived email back is somewhat difficult and with this software, that has been made easy. Nice one!

Cons

The only problem I have with this software is that the interface is somewhat complex for such a simple action to be done. This is not particularly a problem as long as you can get used to the interface as often as you use it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andre F.

Director of IT

Hospital & Health Care

### "Amazing system for exchange "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 5, 2018

Pros

I have always used gfi for on premises exchange archiving of email messages. It works like a charm.

Cons

The advanced search feature could be better. Sometimes I have to do three or four searches instead of just one.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

James T.

Vice President

### "Disappointing, not for organizations with a lot of users/mail"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

February 28, 2018

Pros

Having had such a great experience with GFI Faxmaker it was a logical step to try their Mail Archiver product. Unfortunately it didn't deliver. It's priced very aggressively (or was at the time) but the old adage comes to mind "you get what you pay for". This product might be a great fit for the 5-50 user size Exchange shop but for us it didn't meet the demand.

Cons

We had 300 users and the archiver was essentially unusable on two levels: Mobile and Search. The mobile access was a waste of time (no app, a mobile-ready (barely) portal) and searching through your archive for mail took minutes to never (queries would just hang). To be fair, there were changes we could have made to the configuration, etc. but the first few months were so bad we moved on before we even attempted any remedies (the cost was low enough we could absorb it into our budget). When you have 300 angry users and not just a few here and there it becomes clear very quickly that the solution isn't meeting the need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GM

Ge M.

Engineer

Financial Services

### "Terrible support "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 16, 2018

Pros

when it works it a good product. some good features and if it worked correctly would be a cost effective solution

Cons

Support is the worst i have experienced in 15 years in IT. They just do not care about there customers. Then I did a new setup in a different company and as i imported old mailboxes i noticed that some emails where not being imported. no error messages to work on either. I had no option but to contact support. I tried my best to keep there support team focused on resolving this issue. I put over 100 hrs into resolving this issue myself to no avail. The ticket was opened in November and 2 months later i still have no resolution. Best advise i can give anyone is stay away. This is not the solution you are looking for.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JF

Josh F.

I.T. Manager

### "Best e-Mail archiving solution I've used."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2017

We used to allow the use of large local archive files but since we moved to a centralized archival tool, we've eliminated these files and have decreased the amount of information stored on our Exchange server to boot. Great product.

Pros

Implementation was pretty simple and support is very helpful. The product sits in the background and receives a copy of the data that I need it to and just works. Full search and sort options make it easy to find messages. My users can even access the software to find their messages as they need to without bothering me.

Cons

Earlier versions were a little clunky and email retrieval was slow but the product really gets better with every revision. Current version seems to have removed those issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/88913/GFI-Archiver/reviews/)

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