# GFI Archiver Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GFI Archiver the right Compliance solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/88913/GFI-Archiver/reviews --- GFI Archiver 4 (7) [View alternatives](https://www.capterra.com/p/88913/GFI-Archiver/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2025 # Reviews of GFI Archiver Ease of use 4.1 Customer Service 3.3 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andre F. Director of IT Hospital & Health Care Used the software for: 2+ years ### "Amazing system for exchange " May 5, 2018 5.0 Pros I have always used gfi for on premises exchange archiving of email messages. It works like a charm. Cons The advanced search feature could be better. Sometimes I have to do three or four searches instead of just one. Review Source CM Chris M. IT Manager Civil Engineering Used the software for: 2+ years ### "GFI Archiver Review" January 20, 2023 5.0 We've been using GFI Archiver since 2008. It's been migrated a couple of times from old DBs to SQL to newer SQL without issue. Setup is pretty straightforward. You can automate and rollover to new DBs (set it and forget it). We have tracked every internal and external message sent to and from our organization since 2008, and can retrieve any message within a few moments. Searches are fully indexed and lightning quick. There are options to sync old data to a pst file within Outlook (was handy before the days of large mailboxes in Office365, when heavy restrictions applied in on-prem Exchange). The users love it. HR and Legal love it. It has saved our bacon a million times over. Pros Super easy for admins to manage. Users love that they can get back any email sent or received. It has helped out in a few legal and HR related incidents. It was relatively easy to manage when we migrated from on-prem Exchange to O365, just a few tweaks needed. Runs on standard SQL which keeps things easy. User licenses are relatively fair and easy to justify. Integrates into Outlook if you want, or just as easy to use the front end web interface. Cons Sometimes the user count gets messed up a bit on the licensing side. We've had to create some odd group memberships for old and stale users to keep the count down. A reboot sometimes cleans it up as well. In older versions, the journal mailbox would get gummed up and fail to archive anything, but that hasn't been an issue for a number of years. Searches can sometimes be wonky if you add too much info. Sometimes it's better to be vague in your searches. Review Source James T. Vice President Used the software for: Less than 6 months ### "Disappointing, not for organizations with a lot of users/mail" February 28, 2018 3.0 Pros Having had such a great experience with GFI Faxmaker it was a logical step to try their Mail Archiver product. Unfortunately it didn't deliver. It's priced very aggressively (or was at the time) but the old adage comes to mind "you get what you pay for". This product might be a great fit for the 5-50 user size Exchange shop but for us it didn't meet the demand. Cons We had 300 users and the archiver was essentially unusable on two levels: Mobile and Search. The mobile access was a waste of time (no app, a mobile-ready (barely) portal) and searching through your archive for mail took minutes to never (queries would just hang). To be fair, there were changes we could have made to the configuration, etc. but the first few months were so bad we moved on before we even attempted any remedies (the cost was low enough we could absorb it into our budget). When you have 300 angry users and not just a few here and there it becomes clear very quickly that the solution isn't meeting the need. Review Source JF Josh F. I.T. Manager Used the software for: 2+ years ### "Best e-Mail archiving solution I've used." November 22, 2017 5.0 We used to allow the use of large local archive files but since we moved to a centralized archival tool, we've eliminated these files and have decreased the amount of information stored on our Exchange server to boot. Great product. Pros Implementation was pretty simple and support is very helpful. The product sits in the background and receives a copy of the data that I need it to and just works. Full search and sort options make it easy to find messages. My users can even access the software to find their messages as they need to without bothering me. Cons Earlier versions were a little clunky and email retrieval was slow but the product really gets better with every revision. Current version seems to have removed those issues. Review Source OM Onno M. Owner Information Technology and Services Used the software for: 2+ years ### "Maintenance increased by 300% without any communication!!!!!" February 17, 2020 4.0 Terrible communication. Pros Has been an affordable way to archive mails Cons Terrible communication. Price increased by 300% Review Source GM Ge M. Engineer Financial Services Used the software for: 2+ years ### "Terrible support " January 16, 2018 1.0 Pros when it works it a good product. some good features and if it worked correctly would be a cost effective solution Cons Support is the worst i have experienced in 15 years in IT. They just do not care about there customers. Then I did a new setup in a different company and as i imported old mailboxes i noticed that some emails where not being imported. no error messages to work on either. I had no option but to contact support. I tried my best to keep there support team focused on resolving this issue. I put over 100 hrs into resolving this issue myself to no avail. The ticket was opened in November and 2 months later i still have no resolution. Best advise i can give anyone is stay away. This is not the solution you are looking for. Review Source OA Omotayo A. Engineer Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "It's a reasonable software. " June 7, 2019 5.0 I once archived an email accidentally and I searched so long for it before I downloaded this software and activated a free trial, which helped me to get my archived emails back. There were important emails in the archive that I did not even know about. Pros I really like the fact that I could retrieve my lost emails using this software. There are times when I accidentally delete or archive an email. Getting an archived email back is somewhat difficult and with this software, that has been made easy. Nice one! Cons The only problem I have with this software is that the interface is somewhat complex for such a simple action to be done. This is not particularly a problem as long as you can get used to the interface as often as you use it. 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