--- title: "Spotler CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Spotler CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Spotler CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Spotler CRM ## What is Spotler CRM? Really Simple Systems CRM helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for growing teams B2B, our CRM is super-easy to set up and simple to use - with exceptional customer service. There’s a customizable Sales CRM, plus options for Marketing and Service tools and external app integrations - everything is in one place, enabling great team collaboration and customer relationships that drive sales growth. ## What is Spotler CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/) Recognitions Shortlist Overall rating Based on 453 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 1% Pros & cons Comprehensive customer activity tracking Centralized client information management Cumbersome and unreliable email integration Starting price $17 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Nonprofit CRM / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Spotler CRM?[Manage this product listing](https://www.g2.com/products/spotler-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Spotler CRM 4.5 (453) VS. [### HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,491)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $17 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (451) Ease Of Use 4.4 (4,392) Value For Money 4.5 (328) Value For Money 4.3 (3,521) Customer Service 4.6 (400) Customer Service 4.4 (3,531) ## Spotler CRM alternatives [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [4.4 (18,816)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/61368/Salesforce/) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [4.3 (7,007)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155928/Zoho-CRM/) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) [4.7 (745)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) Highest Rated [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (629)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) [View all alternatives](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/alternatives/) ## FAQs about Spotler CRM Overview ### What problems does Spotler CRM solve? Spotler CRM solves scattered customer records, overlooked follow-ups, and unclear sales pipeline visibility by centralizing contacts, notes, documents, tasks, leads, and opportunities. Sales managers and distributed sales teams use customizable fields and reports to track performance, while marketing teams segment contacts, schedule campaigns, monitor responses, and connect outreach to new opportunities. Answer based on 243 reviews Overview ### Which roles and teams benefit most from Spotler CRM? Spotler CRM is most used by sales leaders, business development managers, and account managers who track prospects, manage pipelines, and maintain customer follow-ups. Directors, owners, and executives use reporting to monitor commercial activity, while office administrators and marketing managers organize contact data, campaign activity, and day-to-day CRM processes. Answer based on 416 reviews Overview ### What company size and industries is Spotler CRM built for? Spotler CRM is designed for growing small and mid-sized B2B teams, with small businesses comprising 94% of reviewers and Financial Services leading at 6%. Reviewer demographics also include 4% midsize and 2% enterprise organizations. Marketing and Advertising and Management Consulting each account for 5% of users. Answer based on 453 reviews Features and Usability ### What are the key features of Spotler CRM? Spotler CRM includes contact database and contact management features for maintaining customer records, plus lead management and sales pipeline management for tracking prospects, opportunities, and forecasts. Email campaign management supports outreach, while customizable fields tailor records to specific needs. Calendar/reminder tools and reporting/analytics support scheduling and sales insight. Answer based on 53 reviews Pricing ### How much does it cost and what fees or limitations are included? Spotler CRM offers a free version for up to two users, 100 companies, and 100MB storage, plus a free trial. Paid plans start at $17/user/month for Starter, then Professional at 33 and Enterprise at 50. Optional marketing add-ons cost 26 or 55 monthly; reviewers value pay-as-needed options, though some report limited free features and add-on charges. Answer based on 96 reviews Integrations ### Which third-party tools and platforms does Spotler CRM integrate with? Spotler CRM integrates with over 20 third-party tools, including Microsoft Outlook, Microsoft Excel, Xero, Zapier, Gmail, Google Drive, Mailchimp, and Dropbox. Its integrations cover email and calendar management, accounting, spreadsheets, automation, cloud storage, and marketing, while the catalog also includes Calendly, PandaDoc, and Microsoft Azure. Answer based on 51 reviews Getting Started and Support ### How easy is it to onboard and train a team on Spotler CRM? Spotler CRM is generally easy to onboard for nontechnical users, who reviewers say can learn core navigation and basic tasks with little training. Live online sessions, webinars, documentation, and videos support adoption. Admins and teams configuring advanced features, reporting, or custom workflows may need more time and follow-up training. Answer based on 29 reviews Getting Started and Support ### What customer support options does Spotler CRM offer, and how do users rate the experience? Spotler CRM offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users generally describe staff as helpful, personal, and quick to respond, often resolving questions or customisation requests the same day. Some users report slower responses, follow-up delays, or frustrating service experiences. Answer based on 141 reviews Ease of use ### How easy is Spotler CRM to use? Spotler CRM provides an intuitive, easy-to-learn interface for managing contacts, tasks, opportunities, and sales activity. Small business teams value its clear layout, simple setup, and accessible daily workflows. Some users find advanced functions and tailored sales processes require more training, while the interface can feel basic for complex needs. Answer based on 119 reviews ## Who uses Spotler CRM? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive customer activity tracking 100% positive reviews out of 33 Most users report customer tracking enables organized record-keeping, easy access to interactions, and improved follow-ups. Cumbersome and unreliable email integration 43% negative reviews out of 46 Some reviewers find email integration confusing, lacking automation, and prone to syncing issues and limited editing options. Centralized client information management 95% positive reviews out of 22 Most reviewers describe client management as efficient, allowing quick access to client data and better organization. Accessible training and learning resources 95% positive reviews out of 21 Most reviewers appreciate tutorial-based training, highlighting helpful webinars, guides, and videos for onboarding and support. ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Spotler CRM includes **Customer Database** and **Real-Time Data**, giving teams a central place to store customer records and access current information for faster decisions. However, it does not offer **Data Security**. Instead, it provides other important CRM capabilities that reviewers also value, including **Contact Database** (**47%**), **Search/Filter** (**45%**), and **Contact Management** (**44%**), helping businesses organize contact details, find records quickly, and maintain accurate customer information across sales and service workflows. Customer Database 4.7 (28) 57.14% of 28 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Contact Database 4.6 (69) 72.46% of 69 reviewers that rated this feature as important or highly important With this capability, you can easily centralize, organize, and search all your business contacts. Reviewers appreciate the user-friendly interface, customizable options, and seamless integration with other systems, making daily contact management straightforward and efficient. Search/Filter 4.4 (16) 62.50% of 16 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Contact Management 4.6 (85) 80.00% of 85 reviewers that rated this feature as important or highly important Spotler CRM offers a simple way to store, update, and access contact details from any device. Users think the customizable fields, GDPR compliance, and integration with Outlook and other systems make tracking interactions and finding client information quick and reliable. Lead Management 4.2 (58) 62.07% of 58 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Sales Pipeline Management 4.2 (58) 55.17% of 58 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Spotler CRM 168 features ### All Features - "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Client Management: Manage contact details and communication with clients - Client Tracking: Track all company interactions with current clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: With this capability, you can easily centralize, organize, and search all your business contacts. Reviewers appreciate the user-friendly interface, customizable options, and seamless integration with other systems, making daily contact management straightforward and efficient. - Contact Management: Spotler CRM offers a simple way to store, update, and access contact details from any device. Users think the customizable fields, GDPR compliance, and integration with Outlook and other systems make tracking interactions and finding client information quick and reliable. - Contract/License Management: Track, store, and access client contracts or licenses - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Scoring: Adjust the weighting of various scoring criteria to control how scores are calculated - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Deal Management: Defines specific deal parameters to negotiate and secure deals - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Electronic Signature: Digitally sign online documents - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Field Sales Management: Manage or track sales completed by field teams/employees - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals - For Financial Institutions: Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies. - For Insurance Industry: Intended to be used by insurers - For iPad Devices: Operate/access software on iPad Devices - For Mac Devices: Operate/access software on Mac Devices - For Nonprofits: Software specialized for non-profit organizations - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - For Sales Teams/Organizations: Caters to sales teams - For Small Businesses: Designed for small businesses - For Startups: Primarily serving startup companies - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Graphical Data Presentation: Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Image Library: Store and manage images - Interaction Tracking: Track interaction history by documenting conversations for contacts - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - List Management: Manage contacts across multiple mailing lists - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multiple Scoring Models: Create multiple models or equations for generating scores - Online Forms: Create new forms and/or use ready-made online form templates - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Predictive Analytics: Predict future data based on historical data sets - Prioritization: Arrange tasks based on the level of priority or urgency - Proposal Generation: Create proposals based on costs of labor and materials - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Statistical Analysis: Apply statistical/mathematical models to sets of data - Subscriber Management: Add or remove subscribers from mailing lists - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Volunteer Management: Manage volunteer information and direct volunteer resources - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Web-based Deployment: SaaS, web-based, online deployment - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.2 (402) 4.2 Based on 402 reviews ## Pricing Value for money 4.5 (328) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/pricing/) Free $0.00 It includes: - Add Ons – Simple Marketing at $26 Per Month or Free With 5+ Users on Enterprise Plan - Advanced Marketing at $55 Per Month - Assign & Re-Assign Tasks - Calendar - Contact Calling From Smartphone - Contact Management - Custom Dashboards - Custom Dropdown Lists - Custom Fields - Customisation Service Available at Request - Custom Pages - Custom Reports - Custom Tables - Document Storage - Easy Data Import/Export - Email & Online Chat Support - Events & Calendars - Google Contacts - Google Maps - Historical Data Imports - In-Page Help Drawers - International Time Zones - Keep-Me-Logged-in - Linked Accounts - Listing & Forecast Reports - Live Webinars - Merge Records - One-Page View - Online Customer Portal - Opportunity History - Pipeline Management - Product Lines - Responsive Design for Smartphones - Sales Stages - Sales Weightings & Probability - Searches and Filters - Service Desk at $55 Per Month or Free With 5+ Users on Enterprise Plan - SSL Encryption - Tasks - Timelines - Video Tutorials Starter $17.00 Per User,Per Month It includes: - API Calls Per 15 Minutes - Annual CRM Review - Advanced Marketing at 55$ Per Month - Add Ons – Simple Marketing at 26$ Per Month or Free With 5+ Users on Enterprise Plan - Accounting Software - Zapier - Website Integration - Web Forms - Video Tutorials - SSL Encryption - Service Desk at 55$ Per Month or Free With 5+ Users on Enterprise Plan - Searches and Filters - Scheduling - Sales Weightings & Probability - Responsive Design for Smartphones - Response Tracking - Pipeline Management - One-Page View - Merge Records - Manage ROI - Lead Management - Keep-Me-Logged-in - In-Page Help Drawers - Google Maps - Google Contacts - Email Opt-in & Opt-Out/Unsubscribe - Email & Online Chat Support - Drip Marketing Campaigns - Document Storage - Database Segmentation - Custom Tables - Custom Reports - Custom Pages - Custom Dropdown Lists - Contact Management - Consent Lists - Calendar - Web Consents - Unsubscribe Option - Timelines - Tasks - Static & Dynamic Mailing Lists - Sales Stages - Product Lines - Personalisation - Opportunity History - Online Customer Portal - Office 365 Calendar & Contacts - Live Webinars - Listing & Forecast Reports - Linked Accounts - International Time Zones - Historical Data Imports - Events & Calendars - Email Integration - Email Designer - Easy Data Import/Export - Design Templates - Customisation Service Available at Request - Custom Fields - Custom Dashboards - Contact Calling From Smartphone - Campaign Wizard - Campaign Stages - Campaign Management - Automated Tasks - Automated Campaigns - Attach Documents to Emails - Assign & Re-Assign Tasks - API Calls Per Month - API Calls Per Day Professional $33.00 Per User,Per Month It includes: - Scheduling - Add Ons – Simple Marketing at 26$ Per Month or Free With 5+ Users on Enterprise Plan - Advanced Marketing at 55$ Per Month - Annual CRM Review - API Calls Per 15 Minutes - API Calls Per Day - API Calls Per Month - Assign & Re-Assign Tasks - Attach Documents to Emails - Automated Campaigns - Campaign Stages - Campaign Wizard - Contact Calling From Smartphone - Custom Dashboard - Design Templates - Easy Data Import/Export - Email Designer - Linked Accounts - Listing & Forecast Reports - Live Webinars - Opportunity History - Sales Group Permission Levels - Telephone Support - Voip Telephony - Automated Tasks - Calendar - Campaign Management - Case Management - Consent Lists - Contact Management - Custom Dashboards - Custom Dropdown Lists - Custom Fields - Customisation Service Available at Request - Custom Pages - Custom Reports - Custom Tables - Database Segmentation - Document Storage - Drip Marketing Campaigns - Email Integration - Email & Online Chat Support - Email Opt-in & Opt-Out/Unsubscribe - Events & Calendars - Google Contacts - Google Maps - Historical Data Imports - In-Page Help Drawers - International Time Zones - Keep-Me-Logged-in - Lead Management - Manage ROI - Merge Records - Office 365 Calendar & Contacts - One-Page View - Online Customer Portal - Personalisation - Pipeline Management - Product Lines - Quotations - Response Tracking - Responsive Design for Smartphones - Sales Stages - Sales Weightings & Probability - Accounting Software - Searches and Filters - Service Desk at 55$ Per Month or Free With 5+ Users on Enterprise Plan - SSL Encryption - Static & Dynamic Mailing Lists - Tasks - Timelines - Unsubscribe Option - Video Tutorials - Web Consents - Web Forms - Website Integration - Zapier Enterprise $50.00 Per User,Per Month It includes: - Zapier - Website Integration - Web Consents - Voip Telephony - Video Tutorials - Unsubscribe Option - Timelines - Telephone Support - Team Training - Tasks - Static & Dynamic Mailing Lists - SSL Encryption - Service Desk at 55$ Per Month or Free With 5+ Users on Enterprise Plan - Searches and Filters - Scheduling - Sales Weightings & Probability - Sales Stages - Sales Group Permission Levels - Responsive Design for Smartphones - Response Tracking - Quotations - Product Lines - Pipeline Management - Personalisation - Online Customer Portal - One-Page View - Office 365 Calendar & Contacts - Merge Records - Manage ROI - Listing & Forecast Reports - Lead Management - Keep-Me-Logged-in - International Time Zones - In-Page Help Drawers - Historical Data Imports - Google Maps - Google Contacts - Events & Calendars - Email Opt-in & Opt-Out/Unsubscribe - Email & Online Chat Support - Email Integration - Email Designer - Easy Data Import/Export - Drip Marketing Campaigns - Document Storage - Database Segmentation - Custom Tables - Custom Reports - Custom Pages - Customisation Service Available at Request - Custom Fields - Custom Dropdown Lists - Custom Dashboards - Custom Dashboard - Custom Chart Widgets - Custom Charts - Contact Management - Contact Calling From Smartphone - Consent Lists - Case Management - Campaign Wizard - Campaign Stages - Campaign Management - Automated Tasks - Web Forms - Single Sign-on - Scheduled Reports - Run-Time Options - Opportunity History - Live Webinars - Linked Accounts - Design Templates - Calendar - Automated Campaigns - Attach Documents to Emails - Assign & Re-Assign Tasks - API Calls Per Month - API Calls Per Day - API Calls Per 15 Minutes - Annual CRM Review - Advanced Reporting - Advanced Marketing at 55$ Per Month - Add Ons – Simple Marketing at 26$ Per Month or Free With 5+ Users on Enterprise Plan - Account Manager - Accounting Software Value for money 4.5 (328) 4.5 Based on 328 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (400) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (400) 4.6 Based on 400 reviews ## User reviews Overall rating 4.5 Based on 453 reviews Filter by rating 5(243) 4(172) 3(32) 2(5) 1(1) Mentioned topic Sorted by most recent SP Sian P. Consultant Public Relations and Communications ### "A good hardworking CRM!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2025 I'm really happy using Spotler with one of my clients - they can see my tasks, leads, and contacts. Pros Keeps everything together and allows me to have contacts at my fingertips. Including 'paper-trails' Cons There's not a lot to dislike since the upgrades! Alternatives considered [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reasons for choosing Spotler CRM I had someone who had used it before to refer to if there were training issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jake L. Global Marketing Manager Transportation/Trucking/Railroad ### "A Good Entry Level CRM" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 4, 2024 It's absolutely fine- as it is a lower priced option it functions as expected, just don't expect it to have all the bells and whistles of more advanced CRM systems! Pros It's fairly intuitive and covers all the basic elements you'd expect from a CRM with a marketing (email campaign) addition. Cons It can be quite difficult to integrate other platforms and perform more advanced marketing functions, it feels still very manual in the way you can use the functions (import/export contacts and setting up emails) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Aliza K. President Transportation/Trucking/Railroad ### "They Don't Have Their Act Together" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 26, 2024 Not good, since no one would ever call me, even though I asked. They seem to have operations outside the U.S., and don't have their act together. Pros I was sold to Spotler when Really Simple Systems changed over. They seemingly kept things pretty much the same from a user standpoint. Cons I kept asking for customer service to get in touch with me, since I couldn't reach them, and no one would call me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Joel M. Administrative Assistant Education Management ### "Reviewing the Really Simple Systems software" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 January 15, 2024 Pros The free trial give me the chance to look at the software and test it. I managed to send it test email Marketing campaign and you worked okay Cons The UI is not appealing at all it really needs a rebrand. Though there's some form of tutorial on how to use it it should be made a little bit easier hello Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Michaela S. Senior HR Business Partner Human Resources ### "Great System " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2023 Fabulous Pros easy to use and tracks my workload well Cons nothing, it is extremely effective and efficient to use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Lori A. Founder Entertainment ### "Have tried numerous CRMs - RSS knocks it out of the park for us!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2023 We were using CRMs that were overkill for our business purpose so we were excited to finally find one that was just right. The customer service is out-of-this world good and their software development team is very responsive when you need customizations or have an issue. Being on the west coast of the US, it was a bit of a challenge with the time zone differences, but I found that they were quick to respond and never went a full 24 hours without communication from them. I also like their Help pop-outs and their Support Hub, Instruction Videos and Webinars are excellent! If you are looking for a powerful, yet simple CRM for your organization I wouldn't hesitate to recommend Really Simple Systems! Pros As the name implies, it's simple to use. I like being able to add custom fields, ability to customize dashboard, integrating marketing automation with the CRM and being able to attach documents to the record. Cons I would like to be able to add new job titles without having to leave contact creation and go into settings. I would also like to be able to view Documents in a pop-up window without having to download it. Reasons for choosing Spotler CRM Put plainly, cost was a huge factor. We have a rather large database and I found that the pricing to accomodate marketing to all of them was just prohibitive for a small business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AR Andrea R. President E-Learning ### "New user" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 May 10, 2023 Pros It gives me one place to store contacts and partner information Cons Email marketing is not streamlined and set up takes longer than it should Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 30, 2023 Hi Andrea, Thank you for your review and for your feedback. If you would like help setting up your email marketing, please do get in touch with our support team on support@reallysimplesystems.com. LR Leslie R. CEO Insurance ### "All in One Place" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 10, 2023 The CRM is used in every aspect of the business - marketing, sales & data management of prospects & clients. Pros I have hundreds of clients and with a click of the button, I may locate a name and all their information. Any time, I choose to add a data field, the response is quick. The reports help me track growth and opportunities. Really Simple Systems has chelped me manage my business. Cons I wish that there was a way to scroll through client names without input each time. Reasons for choosing Spotler CRM Business was growing so fast & we needed help organizing the data. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IS Ian S. Business Manager Non-Profit Organization Management ### "The best CRM for small organisation. Upgrade to full Marketing and Enterprise versions. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 10, 2023 Before having the CRM (when i took over) we had 100's of Excel sheets and 1,000s of duplicates. Pros The way I can upgarde to Enterpise without having to have 20 or 50 staff. Cons I have never mastered Zapier, so connects with other systems (WordPress, Event Espresso, WPForms) Reasons for choosing Spotler CRM Zoho had become complicated and Sugar left behind. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PA Philip A. Director Marketing and Advertising ### "Does what it says on the tin" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 10, 2023 Very good, particularly the customer support which has been excellent Pros Good value for money and covers all the areas I need in a CRM system Cons Bit clunky in places but overall it's good Reasons for choosing Spotler CRM cost to begin with, stayed because of the customer support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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