# Spotler CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Spotler CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/88929/Really-Simple-Systems-CRM --- # Spotler CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Spotler CRM ## What is Spotler CRM? Really Simple Systems CRM helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for growing teams B2B, our CRM is super-easy to set up and simple to use - with exceptional customer service. There’s a customizable Sales CRM, plus options for Marketing and Service tools and external app integrations - everything is in one place, enabling great team collaboration and customer relationships that drive sales growth. ## What is Spotler CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/) Top alternative Featured Overall rating Based on 453 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 1% Pros & cons Comprehensive customer activity tracking Centralized client relationship management Cumbersome email integration and automation Starting price $17 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Spotler CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://spotler.com/&name=Spotler CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Spotler CRM 4.5 (453) VS. [4.4 (18,771)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $17 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (451) Ease Of Use 4.0 (18,106) Value For Money 4.5 (328) Value For Money 4.0 (12,794) Customer Service 4.6 (400) Customer Service 4.1 (14,025) ## Spotler CRM alternatives [4.5 (4,455)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (6,969)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (727)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (987)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/alternatives/) ## Who uses Spotler CRM? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive customer activity tracking 100% positive reviews out of 33 Most reviewers indicate customer tracking enables easy monitoring of interactions, sales progress, and shared documentation, improving organization and follow-up. Cumbersome email integration and automation 43% negative reviews out of 46 Some reviewers describe email integration as complicated, with manual processes, limited automation, and unreliable syncing causing frustration. Centralized client relationship management 95% positive reviews out of 22 Most reviewers describe client management as streamlined, allowing quick access to client details, notes, and improved organization for sales activities. Accessible tutorial and webinar resources 95% positive reviews out of 21 Most reviewers find tutorial-based training helpful, with webinars and guides simplifying onboarding and supporting ongoing learning. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.6 (85) 80.00% of 85 reviewers that rated this feature as important or highly important It gives you a simple way to store, update, and access contact details, track interactions, and sync emails with Outlook. Some reviewers find it easy to use, customizable, GDPR compliant, and helpful for managing client communication and arranging meetings. Contact Database 4.6 (69) 72.46% of 69 reviewers that rated this feature as important or highly important With this capability, you centralize and organize all your business contacts, making it easy to add, find, and update information. Reviewers appreciate its user-friendly interface, customizable options, fast search, and smooth integration with other systems for daily tasks. Lead Management 4.2 (58) 62.07% of 58 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Sales Pipeline Management 4.2 (58) 55.17% of 58 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Reporting/Analytics 4.3 (45) 57.78% of 45 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data CRM 4.7 (31) 48.39% of 31 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Spotler CRM 167 features Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Create and automatically send premade copy in response to customer messages Software's ability to perform similar action on multiple similar files simultaneously Create, manage, and send invoices or bills to customers Create budgets based on historical data and future projections Define and maintain business rules that determine workflow capabilities and criteria Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Manage various distribution channels, build relations with channel partners, and track their performance Track the amount of clicks on individual products to measure campaign results Manage contact details and communication with clients Track all company interactions with current clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat With this capability, you centralize and organize all your business contacts, making it easy to add, find, and update information. Reviewers appreciate its user-friendly interface, customizable options, fast search, and smooth integration with other systems for daily tasks. It gives you a simple way to store, update, and access contact details, track interactions, and sync emails with Outlook. Some reviewers find it easy to use, customizable, GDPR compliant, and helpful for managing client communication and arranging meetings. Track, store, and access client contracts or licenses Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Adjust the weighting of various scoring criteria to control how scores are calculated Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Ability to handle large datasets Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Defines specific deal parameters to negotiate and secure deals Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Digitally sign online documents Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Manage or track sales completed by field teams/employees Public or private sharing of digital files such as documents, audio/video, images, and more Primarily serving architecture, engineering, and construction industry professionals Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies. Intended to be used by insurers Operate/access software on iPad Devices Operate/access software on Mac Devices Software specialized for non-profit organizations For realtors, real estate investors, property managers, and other real estate professionals. Caters to sales teams Designed for small businesses Primarily serving startup companies Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Ensure compliance with the General Data Protection Regulation protocols Establish measurable goals and objectives and track their progress over a specific period of time Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids Compliant with HIPAA, which sets standards for sensitive patient data protection Store and manage images Track interaction history by documenting conversations for contacts Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Real-time alerts or notifications that inform teams about new leads or prospects Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Divide leads into buckets based on predefined criteria and routing rules Manage contacts across multiple mailing lists Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Optimize content to ensure it is easily accessible for mobile users Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Create multiple models or equations for generating scores Create new forms and/or use ready-made online form templates Track all opportunities for potential sales and convert them into recurring revenue Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. Predict future data based on historical data sets Arrange tasks based on the level of priority or urgency Streamlining repetitive tasks and activities through automated and predefined workflows Create proposals based on costs of labor and materials Tools designed to streamline the process of lead generation and management for sales teams Monitor wait time and abandonment for incoming requests that have not been routed Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Set & manage permission levels based on user roles and restrict access to only authorized individuals Define, track, and/or automate sales activities and sales processes Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Process of training new hires by providing them with sales tools and knowledge needed to complete the job Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Manage campaigns and track engagement for marketing efforts across social media channels Apply statistical/mathematical models to sets of data Add or remove subscribers from mailing lists Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Organize customer data and accounts by user or geography Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Manage volunteer information and direct volunteer resources Web form that allows users to enter data that is sent and processed for different reasons SaaS, web-based, online deployment Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.2 (402) 4.2 Based on 402 reviews ## Pricing Value for money 4.5 (328) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/pricing/) Free $0.00 It includes: - Add Ons – Simple Marketing at $26 Per Month or Free With 5+ Users on Enterprise Plan - Advanced Marketing at $55 Per Month - Assign & Re-Assign Tasks - Calendar - Contact Calling From Smartphone - Contact Management - Custom Dashboards - Custom Dropdown Lists - Custom Fields - Customisation Service Available at Request - Custom Pages - Custom Reports - Custom Tables - Document Storage - Easy Data Import/Export - Email & Online Chat Support - Events & Calendars - Google Contacts - Google Maps - Historical Data Imports - In-Page Help Drawers - International Time Zones - Keep-Me-Logged-in - Linked Accounts - Listing & Forecast Reports - Live Webinars - Merge Records - One-Page View - Online Customer Portal - Opportunity History - Pipeline Management - Product Lines - Responsive Design for Smartphones - Sales Stages - Sales Weightings & Probability - Searches and Filters - Service Desk at $55 Per Month or Free With 5+ Users on Enterprise Plan - SSL Encryption - Tasks - Timelines - Video Tutorials Starter $17.00 Per User,Per Month It includes: - Accounting Software - Add Ons – Simple Marketing at 26$ Per Month or Free With 5+ Users on Enterprise Plan - Advanced Marketing at 55$ Per Month - Annual CRM Review - API Calls Per 15 Minutes - API Calls Per Day - API Calls Per Month - Assign & Re-Assign Tasks - Attach Documents to Emails - Automated Campaigns - Automated Tasks - Calendar - Campaign Management - Campaign Stages - Campaign Wizard - Consent Lists - Contact Calling From Smartphone - Contact Management - Custom Dashboards - Custom Dropdown Lists - Custom Fields - Customisation Service Available at Request - Custom Pages - Custom Reports - Custom Tables - Database Segmentation - Design Templates - Document Storage - Drip Marketing Campaigns - Easy Data Import/Export - Email Designer - Email Integration - Email & Online Chat Support - Email Opt-in & Opt-Out/Unsubscribe - Events & Calendars - Google Contacts - Google Maps - Historical Data Imports - In-Page Help Drawers - International Time Zones - Keep-Me-Logged-in - Lead Management - Linked Accounts - Listing & Forecast Reports - Live Webinars - Manage ROI - Merge Records - Office 365 Calendar & Contacts - One-Page View - Online Customer Portal - Opportunity History - Personalisation - Pipeline Management - Product Lines - Response Tracking - Responsive Design for Smartphones - Sales Stages - Sales Weightings & Probability - Scheduling - Searches and Filters - Service Desk at 55$ Per Month or Free With 5+ Users on Enterprise Plan - SSL Encryption - Static & Dynamic Mailing Lists - Tasks - Timelines - Unsubscribe Option - Video Tutorials - Web Consents - Web Forms - Website Integration - Zapier Professional $33.00 Per User,Per Month It includes: - Accounting Software - Add Ons – Simple Marketing at 26$ Per Month or Free With 5+ Users on Enterprise Plan - Advanced Marketing at 55$ Per Month - Annual CRM Review - API Calls Per 15 Minutes - API Calls Per Day - API Calls Per Month - Assign & Re-Assign Tasks - Attach Documents to Emails - Automated Campaigns - Automated Tasks - Calendar - Campaign Management - Campaign Stages - Campaign Wizard - Case Management - Consent Lists - Contact Calling From Smartphone - Contact Management - Custom Dashboard - Custom Dashboards - Custom Dropdown Lists - Custom Fields - Customisation Service Available at Request - Custom Pages - Custom Reports - Custom Tables - Database Segmentation - Design Templates - Document Storage - Drip Marketing Campaigns - Easy Data Import/Export - Email Designer - Email Integration - Email & Online Chat Support - Email Opt-in & Opt-Out/Unsubscribe - Events & Calendars - Google Contacts - Google Maps - Historical Data Imports - In-Page Help Drawers - International Time Zones - Keep-Me-Logged-in - Lead Management - Linked Accounts - Listing & Forecast Reports - Live Webinars - Manage ROI - Merge Records - Office 365 Calendar & Contacts - One-Page View - Online Customer Portal - Opportunity History - Personalisation - Pipeline Management - Product Lines - Quotations - Response Tracking - Responsive Design for Smartphones - Sales Group Permission Levels - Sales Stages - Sales Weightings & Probability - Scheduling - Searches and Filters - Service Desk at 55$ Per Month or Free With 5+ Users on Enterprise Plan - SSL Encryption - Static & Dynamic Mailing Lists - Tasks - Telephone Support - Timelines - Unsubscribe Option - Video Tutorials - Voip Telephony - Web Consents - Web Forms - Website Integration - Zapier Enterprise $50.00 Per User,Per Month It includes: - Accounting Software - Account Manager - Add Ons – Simple Marketing at 26$ Per Month or Free With 5+ Users on Enterprise Plan - Advanced Marketing at 55$ Per Month - Advanced Reporting - Annual CRM Review - API Calls Per 15 Minutes - API Calls Per Day - API Calls Per Month - Assign & Re-Assign Tasks - Attach Documents to Emails - Automated Campaigns - Automated Tasks - Calendar - Campaign Management - Campaign Stages - Campaign Wizard - Case Management - Consent Lists - Contact Calling From Smartphone - Contact Management - Custom Charts - Custom Chart Widgets - Custom Dashboard - Custom Dashboards - Custom Dropdown Lists - Custom Fields - Customisation Service Available at Request - Custom Pages - Custom Reports - Custom Tables - Database Segmentation - Design Templates - Document Storage - Drip Marketing Campaigns - Easy Data Import/Export - Email Designer - Email Integration - Email & Online Chat Support - Email Opt-in & Opt-Out/Unsubscribe - Events & Calendars - Google Contacts - Google Maps - Historical Data Imports - In-Page Help Drawers - International Time Zones - Keep-Me-Logged-in - Lead Management - Linked Accounts - Listing & Forecast Reports - Live Webinars - Manage ROI - Merge Records - Office 365 Calendar & Contacts - One-Page View - Online Customer Portal - Opportunity History - Personalisation - Pipeline Management - Product Lines - Quotations - Response Tracking - Responsive Design for Smartphones - Run-Time Options - Sales Group Permission Levels - Sales Stages - Sales Weightings & Probability - Scheduled Reports - Scheduling - Searches and Filters - Service Desk at 55$ Per Month or Free With 5+ Users on Enterprise Plan - Single Sign-on - SSL Encryption - Static & Dynamic Mailing Lists - Tasks - Team Training - Telephone Support - Timelines - Unsubscribe Option - Video Tutorials - Voip Telephony - Web Consents - Web Forms - Website Integration - Zapier Value for money 4.5 (328) 4.5 Based on 328 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (400) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (400) 4.6 Based on 400 reviews ## User reviews Overall rating 4.5 Based on 453 reviews Filter by rating 5(243) 4(172) 3(32) 2(5) 1(1) Mentioned topic Sorted by most recent SP Sian P. Consultant Public Relations and Communications ### "A good hardworking CRM!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2025 I'm really happy using Spotler with one of my clients - they can see my tasks, leads, and contacts. Pros Keeps everything together and allows me to have contacts at my fingertips. Including 'paper-trails' Cons There's not a lot to dislike since the upgrades! Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reasons for choosing Spotler CRM I had someone who had used it before to refer to if there were training issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jake L. Global Marketing Manager Transportation/Trucking/Railroad ### "A Good Entry Level CRM" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 4, 2024 It's absolutely fine- as it is a lower priced option it functions as expected, just don't expect it to have all the bells and whistles of more advanced CRM systems! Pros It's fairly intuitive and covers all the basic elements you'd expect from a CRM with a marketing (email campaign) addition. Cons It can be quite difficult to integrate other platforms and perform more advanced marketing functions, it feels still very manual in the way you can use the functions (import/export contacts and setting up emails) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Aliza K. President Transportation/Trucking/Railroad ### "They Don't Have Their Act Together" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 26, 2024 Not good, since no one would ever call me, even though I asked. They seem to have operations outside the U.S., and don't have their act together. Pros I was sold to Spotler when Really Simple Systems changed over. They seemingly kept things pretty much the same from a user standpoint. Cons I kept asking for customer service to get in touch with me, since I couldn't reach them, and no one would call me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Joel M. Administrative Assistant Education Management ### "Reviewing the Really Simple Systems software" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 January 15, 2024 Pros The free trial give me the chance to look at the software and test it. I managed to send it test email Marketing campaign and you worked okay Cons The UI is not appealing at all it really needs a rebrand. Though there's some form of tutorial on how to use it it should be made a little bit easier hello Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Michaela S. Senior HR Business Partner Human Resources ### "Great System " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2023 Fabulous Pros easy to use and tracks my workload well Cons nothing, it is extremely effective and efficient to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Lori A. Founder Entertainment ### "Have tried numerous CRMs - RSS knocks it out of the park for us!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2023 We were using CRMs that were overkill for our business purpose so we were excited to finally find one that was just right. The customer service is out-of-this world good and their software development team is very responsive when you need customizations or have an issue. Being on the west coast of the US, it was a bit of a challenge with the time zone differences, but I found that they were quick to respond and never went a full 24 hours without communication from them. I also like their Help pop-outs and their Support Hub, Instruction Videos and Webinars are excellent! If you are looking for a powerful, yet simple CRM for your organization I wouldn't hesitate to recommend Really Simple Systems! Pros As the name implies, it's simple to use. I like being able to add custom fields, ability to customize dashboard, integrating marketing automation with the CRM and being able to attach documents to the record. Cons I would like to be able to add new job titles without having to leave contact creation and go into settings. I would also like to be able to view Documents in a pop-up window without having to download it. Reasons for choosing Spotler CRM Put plainly, cost was a huge factor. We have a rather large database and I found that the pricing to accomodate marketing to all of them was just prohibitive for a small business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Andrea R. President E-Learning ### "New user" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 May 10, 2023 Pros It gives me one place to store contacts and partner information Cons Email marketing is not streamlined and set up takes longer than it should Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 30, 2023 Hi Andrea, Thank you for your review and for your feedback. If you would like help setting up your email marketing, please do get in touch with our support team on support@reallysimplesystems.com. LR Leslie R. CEO Insurance ### "All in One Place" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 10, 2023 The CRM is used in every aspect of the business - marketing, sales & data management of prospects & clients. Pros I have hundreds of clients and with a click of the button, I may locate a name and all their information. Any time, I choose to add a data field, the response is quick. The reports help me track growth and opportunities. Really Simple Systems has chelped me manage my business. Cons I wish that there was a way to scroll through client names without input each time. Reasons for choosing Spotler CRM Business was growing so fast & we needed help organizing the data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IS Ian S. Business Manager Non-Profit Organization Management ### "The best CRM for small organisation. Upgrade to full Marketing and Enterprise versions. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 10, 2023 Before having the CRM (when i took over) we had 100's of Excel sheets and 1,000s of duplicates. Pros The way I can upgarde to Enterpise without having to have 20 or 50 staff. Cons I have never mastered Zapier, so connects with other systems (WordPress, Event Espresso, WPForms) Reasons for choosing Spotler CRM Zoho had become complicated and Sugar left behind. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PA Philip A. Director Marketing and Advertising ### "Does what it says on the tin" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 10, 2023 Very good, particularly the customer support which has been excellent Pros Good value for money and covers all the areas I need in a CRM system Cons Bit clunky in places but overall it's good Reasons for choosing Spotler CRM cost to begin with, stayed because of the customer support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/) Popular comparisons [Salesforce Sales Cloud vs Spotler CRM](https://www.capterra.com/compare/61368-88929/Salesforce-vs-Really-Simple-Systems-CRM)[HubSpot CRM vs Spotler CRM](https://www.capterra.com/compare/88929-152373/Really-Simple-Systems-CRM-vs-HubSpot-CRM)[Zoho CRM vs Spotler CRM](https://www.capterra.com/compare/88929-155928/Really-Simple-Systems-CRM-vs-Zoho-CRM)[EngageBay CRM vs Spotler CRM](https://www.capterra.com/compare/88929-178819/Really-Simple-Systems-CRM-vs-EngageBay-Marketing)[Bigin by Zoho CRM vs Spotler CRM](https://www.capterra.com/compare/88929-204998/Really-Simple-Systems-CRM-vs-Bigin-by-Zoho-CRM)[Dynamics 365 vs Spotler CRM](https://www.capterra.com/compare/88929-157279/Really-Simple-Systems-CRM-vs-Dynamics-365)[Pipedrive vs Spotler CRM](https://www.capterra.com/compare/88929-132666/Really-Simple-Systems-CRM-vs-Pipedrive)[Kylas Sales CRM vs Spotler CRM](https://www.capterra.com/compare/88929-210630/Really-Simple-Systems-CRM-vs-Kylas)[eWay-CRM vs Spotler CRM](https://www.capterra.com/compare/88929-152769/Really-Simple-Systems-CRM-vs-eWay-CRM)[ActiveCampaign vs Spotler CRM](https://www.capterra.com/compare/79367-88929/ActiveCampaign-vs-Really-Simple-Systems-CRM) [Nutshell vs Spotler CRM](https://www.capterra.com/compare/88929-144340/Really-Simple-Systems-CRM-vs-Nutshell)[Odoo vs Spotler CRM](https://www.capterra.com/compare/88929-135618/Really-Simple-Systems-CRM-vs-Odoo)[Brevo vs Spotler CRM](https://www.capterra.com/compare/88929-132996/Really-Simple-Systems-CRM-vs-brevo)[Bitrix24 vs Spotler CRM](https://www.capterra.com/compare/88929-113540/Really-Simple-Systems-CRM-vs-Bitrix24)[Meritto vs Spotler CRM](https://www.capterra.com/compare/88929-250169/Really-Simple-Systems-CRM-vs-Comprehensive-Admission-Suite)[Mailchimp vs Spotler CRM](https://www.capterra.com/compare/88929-110228/Really-Simple-Systems-CRM-vs-MailChimp)[monday CRM vs Spotler CRM](https://www.capterra.com/compare/88929-245800/Really-Simple-Systems-CRM-vs-Monday-CRM)[Freshsales vs Spotler CRM](https://www.capterra.com/compare/88929-155563/Really-Simple-Systems-CRM-vs-Freshsales)[Act! vs Spotler CRM](https://www.capterra.com/compare/88929-175860/Really-Simple-Systems-CRM-vs-Act)[Claritysoft CRM vs Spotler CRM](https://www.capterra.com/compare/88929-123868/Really-Simple-Systems-CRM-vs-Claritysoft-CRM)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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