# Page 11 | Spotler CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is Spotler CRM the right CRM solution for you? Explore 453 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews --- Spotler CRM 4.5 (453) [View alternatives](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 11 - Reviews of Spotler CRM ## Showing most helpful reviews Showing 251-275 of 453 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Malcolm L. Industrial Automation Used the software for: 6-12 months ### "It Really is a Simple System" December 16, 2015 4.0 I have used CRM's since the beginning in the early 1980's and I have used most, but RSS provide most of what is needed for single users or multiple users. Pros Clear easy to use formats and excellent dashboard reports. Many CRM's have complex multiple entry needs whereas RSS is straightforward and swift. If you have a problem then the customer support is helpful rather than patronising. Cons I have not found anything to worry about. Review Source MM Mihai M. CEO Airlines/Aviation Used the software for: 2+ years ### "Very Useful CCRM" April 10, 2019 5.0 Pros User Friendly; Ability to Customize the CRM; Cons User permisions but this has been fixed. Review Source JM Joel M. Administrative Assistant Education Management Used the software for: I used a free trial ### "Reviewing the Really Simple Systems software" January 15, 2024 3.0 Pros The free trial give me the chance to look at the software and test it. I managed to send it test email Marketing campaign and you worked okay Cons The UI is not appealing at all it really needs a rebrand. Though there's some form of tutorial on how to use it it should be made a little bit easier hello Review Source TP Thomas P. Office Manager Accounting Used the software for: Less than 6 months ### "Get a much back as you put in" December 16, 2015 5.0 Pros I like the interface of this software; it's clean, readable and the interface is intuitive. I was able to customize the software on a basic level to suit my needs entirely. The fact that it's an opensource (free) product, until you require extra services, makes it very appealing. One thing I like about the vendor, in particular, is the tuition and the tutorial resources available. This creates a sense of a whole package and made me feel like I really had got something for nothing. Cons I understand that the product is in early stages, so this should be read more as a point of recommendation, but the vendor should try to enable some integrations with other software (it's suggested that this is on the horizon for RSS). This is something which is very specific to my business (accountancy), but until that stage, this is where other CRMs (even if it means paying from the start) will win the custom, including mine. Seamless workflow is almost unparalleled in this respect On a side note, I find the colouring of the UI a little dark and depressing. The UI is easy but not very cheery (dark blue and black...) Review Source DS Debra S. Office Manager Management Consulting Used the software for: 1-2 years ### "Excellent way of keeping our database up to date" November 18, 2015 3.5 Pros We have remote workers who can update at any time. Next time I contact a customer I can clearly see who last spoke or emailed and what was said. Useful for the way we operate in our company. Cons Would like the software to be more sensitive when searching for accounts - similar to google. For example if I type in a company name -Really Simple and Systems - and I have it listed as Really Simple & Systems, the account cannot be located. Also when in an account then go back to the accounts listing you are taken back to beginning - it would be preferable to return to the account listing you were working on. Would like a little further advice on pulling off reports - did have a problem listing addresses on Excel for a mailmerge and the whole Excel had to be adjusted due to a 'quirk' in the software. Review Source HC Hollie C. Client Service Director ANZ Internet Used the software for: 1-2 years ### "Ease of use" April 26, 2023 4.0 Pros Easy to navigate and use. Opportunities tracking is good. Cons In terms of functionality it can be relatively basic Review Source HS Hugh S. Director Computer Software Used the software for: 2+ years ### "Good integrated suite combining sales, marketing and case management" April 10, 2019 4.0 Pros The integrated functionality + Email marketing Cons No in line images / attachments. Not that great on mobile devices. Review Source LS Lee S. Senior Consultant Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Good CRM, easy to use" November 20, 2019 5.0 Pretty seamless - pleased overall Pros Ease of use, clear functions, overall good user experience Cons The dashboard is a little busy but thats me being really picky Review Source PB Peter B. Manager Retail Used the software for: Less than 6 months ### "CRM for Business Improvement Districts" November 2, 2022 5.0 The CRM is helping us build that full understanding of our Levy Payers. It has integrated will with our other business systems Pros For a BID it is critical that we build a detailed understanding of our levy payers and RSS CRM enables us to do this Cons Like all CRM's we have found the prime focus is sales, which is not applicable to us Reason for choosing Spotler CRM We went with RSS CRM as they seeded to understand BIDs and were working with British BID's Review Source Caroline S. Marketing Manager Computer Software Used the software for: Less than 6 months ### "Easy to use system, let down by its marketing limitations " October 2, 2018 4.0 Pros Really easy to use Great customer service with prompt response Really helpful how to guides and webinars Easy to adapt to fit business requirements Cons Email integration not the slickest Web integration not the easiest to set up Not the best for managing marketing activity, way behind with even the basics of automation Review Source JR Jon R. Business Manager Construction Used the software for: Less than 6 months ### "CRM without all the bullshit" April 12, 2023 4.0 So far, so good. Pros Easy to use and implement. No pointless functionality. Cons The accounts/contact distinction isn't the best. Definitely much better designed for B2B than B2C. Switched from [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Simpro way, way too complicated & expensive for our needs. Review Source RS Rob S. Director Construction Used the software for: 2+ years ### "Feedback" March 30, 2022 4.0 Suits our basic needs Pros Really simple system! to use, ideal for what we need Cons Nothing, we don't need a complicated system Review Source MW Matthew W. Technical Sales Specialist Biotechnology Used the software for: Less than 6 months ### "Fantastic for organisation" November 9, 2022 4.0 If I am proactive in updating everything It is a good way to track what conversation I have had in the past. Pros It's a great way to keep track of all our customers and businesses who we work with. Cons It is only as good as the people using it. You have to rely on the whole team to be active in keeping it up-to-date. A lot of the options for information to be included is not relevant for my job personally, so it would be nice to be able to pick and choose what options you want to see. Review Source GF Gary F. Account Manager Wholesale Used the software for: 2+ years ### "User feedback on Really Simple Systems CRM" November 11, 2016 5.0 Well placed and priced in the market, straightforward presentation that aid clear understanding but can report and filter very well on all areas creating superb information. Pros Straightforwards presentation of data Cons Inability to highlight previous actions for future ref. Review Source AB Adrian B. Business Development Director Accounting Used the software for: 2+ years ### "Easy to use effective system" November 9, 2016 5.0 I have used this system for close on 10 years. When I took up my current position 5 years ago I installed the system as there was no CRM system in place. I find it the simplest most effective sales tracking system I have used in my 30 years in sales and sales management. We have numerous sales outlets across the country controlled from a main sales office and I am able to report effectively on sales performance across the business with minimal effort. The reliability of the system is first rate I have experienced very few occasions when I have not been able to access the system from various locations including on mobile phone/tablet devices. Pros Simplicity, accuracy and reliability Cons I cannot think of anything Review Source SW Steve W. Director Financial Services Used the software for: 2+ years ### "Directors review" January 24, 2017 5.0 Really Simple Systems has grown with our business in an extremely cost effective and easy to manage basis Pros Ease of use and ability to expand with the growth of the business Cons At times it can be a little 'lumpy' as we have stretched its usage Review Source DB Danielle B. Account Manager Consumer Services Used the software for: 6-12 months ### "Sales Sales Sales" November 20, 2019 4.0 Really good, has helped keep track of our sales record and put a bit more pressure on the sales team. Pros The option to add daily tasks and make them more prominent on your dashboard to motivate you to get them done. The way you can run reports and add in sales figures for that month. Cons Sometimes it logs out and when you click 'keep logged in' it doesn't Review Source VR Verified Reviewer Managing Director Used the software for: 6-12 months ### "Great value tool for the small user" November 21, 2017 4.0 The ability to securely store in the cloud and access my key data from anywhere as long as I have web access Pros The fact that the entry-level option is free and that you still get customer support in spite of this. Cons I wonder if it could be made slightly more appropriate for not-for-profit organizations and charities. Review Source FS Flora S. Digital Marketing Execuative Computer Software Used the software for: 2+ years ### "Does the job but needs some functionality needs enhancement" April 10, 2019 3.0 It does bring Sales, Marketing and Support into one system however not perfectly, marketing and support have to use external systems to get by. The support team as RSS do help when they can and listen to our functionality requests however they're not always doable or they take a long time. Pros It's very easy to upload data into the system. Cons The email creator is very limited and full of bugs and updates to it seem few and far between. Review Source AM Adam M. Director Financial Services Used the software for: 2+ years ### "" June 6, 2017 4.0 keep it up. Pros Good functions easy to use and really good support and fast. The support is key and has always been good and really fast getting back and resolving issues. Cons Sometimes it has features you don't need or like and it would be nice to take them off the dashboard as such Review Source MC Marc C. CEO E-Learning Used the software for: 1-2 years ### "RSS- best value" December 6, 2016 5.0 We looked at other CRM systems but chose RSS because it appeared to be a simpler, easier way to start up and expand to additional features and far less expensive. We have not been disappointed. The system is more than enough for our needs. I would recommend anyone looking to install CRM look carefully at RSS. Pros Easy start up. Other systems recommend consulting services to install. Not needed with RSS Easy to add features Review Source JR John R. Developer Used the software for: ### "Really Simple Systems is a great marketing tool" November 10, 2015 3.0 RSS is a great marketing tool for small businesses and startups. The software is focussed on gaining contacts and engaging with them, turning them into prospects and potential customers. There have been great strides in improving the software this last couple of years with an overhaul of the email marketing and reporting. Reporting could do with a little more work though, the output is generally not useful until it's feed into a spreadsheet programme to generate meaningful data. You can set up custom fields for accounts and contacts which is very useful. Utilising lookup tables, you can get fine-tuned data in there. However, there is little facility for going beyond this. Trying to handle events and products in the software is beyond its capabilities and becomes a chore if this is important to your business. Also, it's difficult to create a nurturing campaign to work with good prospects. Automated campaigns conflict with direct mailings and as such are risky to use. As a straight-up marketing tool it is great. As a client / customer management tool it could do better. Review Source VR Verified Reviewer Business Development Manager Used the software for: Less than 6 months ### "Easy system with good outputs " March 27, 2018 4.0 Pros Ease of use. Simple forms to fill out and customisable. Other CRM systems I have used have been very long winded and time consuming this is not. Cons Reports are difficult to customise. Wish this was a little easier to set up to get information you want from it. Review Source NR Natasha R. owner Hospitality Used the software for: 1-2 years ### "Love the simplicity " June 5, 2017 4.0 Pros easy to use - functionality is really rather simple to use. dash board clear and easy to see. Best out there on the market! Cons could have more functions on the free option would like to have an app for the system - as when I try to add tasks on my phone it doesn't really work ( this is the number one group I have with the system) Review Source KH Katherine H. Referral manager Veterinary Used the software for: 1-2 years ### "Easy to use system" November 9, 2021 5.0 It’s easy to use and easy to track history and content Pros It is easy to use and track clinic visits and information Cons There really ain’t anything I dislike, I have no system to compare this one to. I feel it is very user friendly. Review Source Response from Spotler November 16, 2021 Hi Katherine, Thank you for the response. Please email marketing@reallysimplesystems.com and you will receive your Black Friday voucher. Thank you. Similar Products Featured