# Page 15 | Spotler CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is Spotler CRM the right CRM solution for you? Explore 453 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews --- Spotler CRM 4.5 (453) [View alternatives](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 15 - Reviews of Spotler CRM ## Showing most helpful reviews Showing 351-375 of 453 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SW Sue W. Sales & Business Admin Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Easy to use" March 30, 2022 5.0 Pros Easy to use, able to add comprehensive detail . Cons None, easy to use , does what it says on the tin! Review Source TA Ted A. Sales Construction Used the software for: 6-12 months ### "Great CRM program" December 7, 2016 5.0 We have been using this software for several months and have nothing but great things to say about it. Review Source LA Liz A. Managing Director Used the software for: ### "Good CRM but inadequate marketing package" November 10, 2015 3.0 I really like the CRM system as it has proved invaluable if a little complicated on the reporting side. I do have a gripe regarding the newsletter marketing tool as it is very much behind the times and the best one looks like a newsletter I used 5 years ago. Please make it so that it has less problems with text not working correctly, image sizing issues and layout/template looking too old. We used Mailchimp previously which looked so much better and provided much better functionality. I know it doesn't provide a full data CRM package but having one great package with one substandard package is letting you down! Review Source Response from Spotler November 17, 2015 Thank you for your review Liz. We are constantly working on improving our email editor. Hopefully you will see some exciting updates in the new year. Kind regards . RT Raychel T. Adoption Adviser Individual & Family Services Used the software for: Less than 6 months ### "User friendly, does what it says on the tin." June 29, 2017 5.0 This has transformed our department's day to day work flow. Everything is now on the database and easily to hand. Pros Set up and tailoring to our needs was extremely simple. It has been easy to add, delete, amend fields. We have been able to use the software in a slightly different way, but which suits our needs. Cons Would be great to be able to move the placement of fields on the form for a better flow of data / easier user experience. Review Source SW Simon W. Managing Director Consumer Goods Used the software for: Less than 6 months ### "RSS CRM gets straight to the point, it's very efficient and user friendly." August 4, 2016 4.0 We needed an easy to use CRM system which got straight to the point without having - and paying for - all the unnecessary (for us) features and functions. The ability to customise the layout and headings etc. made it feel more like a custom-made solution. Pros Ease of use, ability to customise the layout and headings etc. Cons The overall design looks a little old and outdated...however I have seen the demo of the new version and it looks very good indeed. Review Source MS Michawl S. Consultant Management Consulting Used the software for: Less than 6 months ### "Really Sinple ... Exactly that ..." June 16, 2016 5.0 I am a consultant with about 80 clients, I use this to manage updates on each account, tasks, activities etc, so although I don't use the complete package, I can see how useful it would be as a sales package Pros Simple to use, customisable, reliable and great that it can be run on a phone, tablet or pc, most useful out on the road Cons I don't use the sales or opportunities sections, but other than that, it is perfect for what I need Review Source LC Louisa C. Used the software for: ### "Quality and value for money" November 10, 2015 4.0 We have been using Really Simple Systems CRM for just under two years. Prior to that we had a bespoke online database. Although it took a little while to get used to free support (!) and to readjust the way we work with our new crm, we now really love it! The best thing is that after having to pay for every amendment, upgrades to the system are included in the price. I find the support team helpful and responsive and I would recommend them. We enjoy having an eshot system integrated into the database and although that was one of the advantages which has taken us longer to intergrate, we are now enjoying all its new features and hope to be using this from now on. It is a great system which is simple to use and yet ticks all the boxes. Review Source MO Mike O. Director Publishing Used the software for: 2+ years ### "Keeping in touch with our sponsors" December 13, 2018 5.0 Very helpful to a small charity like ours. It takes a lot of work out of recording and tracking data needed to communicate our service and products to the disabled community. Pros One place to keep all client/sponsor data. Easy to find organisations and individuals, and generate tasks and actions. Generating email lists for newsletter and promotions is easy to set up. Cons Designing Emails to distribute can be difficult. The formatting of text and pictures can be unpredictable, and does not always make the changes when in edit mode. Review Source MR Mark R. Cosmetics Used the software for: 6-12 months ### "RSS Review" December 17, 2015 5.0 New small business that needed a CRM to get started with and RSS was perfect. We will continue with RSS as we grow because they were with us when we needed them. Works brilliantly with Xero. Pros Compatability with others and price. Cons Haven't found one yet. Review Source HO Hannah O. Marketing Manager Used the software for: ### "First company CRM system" November 11, 2015 3.0 Really simple systems offers a easy to use basic CRM which was a good solution for us as we moved away from multiple spreadsheet management to a single point of customer data. We were able to quickly implement the system it provides a simple single point to upload and update customer account data. RSS is constantly striving to improve and are quick to look into any enquiries or requests we have made and have implemented several of our suggestions to improve the system. The customer support team have always been friendly and helpful and always provided a solution to our queries. Overall I think the system is a good value for money, easy to use and well supported by customer service team. Review Source GH George H. General manager, sales & marketing Used the software for: Less than 6 months ### "I found the CRM easy and intuitive to use." January 19, 2018 5.0 Pros I particularly like the fact that the system is easy to customise. It makes the daily use a better experience and the data more meaningful. Cons The CRM could include a customisable Accounts view to enable for example customised views that show just those accounts in a particular post code, or \`My Accounts' with a particular sector or type attribution. Review Source MB Matt B. Projects Account Manager Telecommunications Used the software for: 6-12 months ### "Simple CRM System\`" November 20, 2019 4.0 Pros It is really easy and simple to use (clue in the name) to carry out basic Customer Relationship Management. Cons UI feels dated and a bit clunky sometimes. Review Source NR Natalie R. Music practitioner Education Management Used the software for: 6-12 months ### "Sales calls" November 20, 2019 5.0 Pros This software makes it very easy to contact potential clients. Cons Occasionally it crashes- but this usually lasts no longer than a couple minutes. Review Source PB Phil B. Owner Construction Used the software for: 6-12 months ### "Nice - Simple - Quick to get going" December 17, 2015 4.5 Pros I like the fact that it's free up to a limited number rather than time. As a new start business the system has helped me keep track of my prospects and successfully turning them into customers by the time I reach 100 customers I will be able to justify the subscription. Cons I haven't found any negatives as yet but I am only a small business and not really using to the max. Review Source aM andy M. national sales manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Generally happy " June 5, 2017 5.0 Pros Simple to customise very quick when accessing records good backup from support team intuitive and slick Cons a little clunky on mobile device screens and ipads, some boxes are cramped or missed off no postcode search functionality(fixed by a work around) once a task is completed it doesn't notify the task originator.. Review Source LH Lexie H. Used the software for: Less than 6 months ### "Excellent CRM" June 16, 2016 4.0 Really simple systems is a great CRM for our company because it is very easy to use and to setup. The staff are extremely helpful and will go the extra mile for you. Pros \*Easy to import data \*Easy to set call backs using the task feature \*Easy to monitor progress through report Cons \*Display should be more bolder as sometimes I have to squint to see notes Review Source SH Steven H. Medical Devices Used the software for: 1-2 years ### "null" December 16, 2015 4.0 Review Source VC Vanessa C. Client Relationship Director Used the software for: ### "Review of Really Simple Systems" November 11, 2015 5.0 we love this system. It is incredibly easy to use, to personalise and to create the reports that we need to keep control of the business. But better still the staff at RSS have been massively helpful in customising our system in certain instances which involved changes to the program. I have never experienced the quality and depth of service that RSS give us and all the staff seem to reflect that ethos. We find the IT team to be wonderfully polite, patient and helpful. I cannot speak highly enough of this company Review Source Response from Spotler November 17, 2015 Thank you for your review Vanessa and for all the kind words! We are delighted to have you on board with us. Kind regards NF Natalie F. Office Administration Manager Marketing and Advertising Used the software for: Less than 6 months ### "Really Simple - ans that's the truth" November 2, 2022 5.0 This is really helping to streamline our operations across the team. Pros Simple to use, the dashboard is easily adapted to my own needs for 'at a glance' information. The free webinars are incredibly useful too. Cons Nothing not to like - it really is a simple system to use. Review Source mS mark S. President Internet Used the software for: Less than 6 months ### "the marketing module never should have seen the light of day. sending an eamil should be so simple." May 11, 2017 2.0 Pros accounts and contact management is great. beyond that...it is not very intuitive. in fact its very difficult and cumbersome. Cons marketing module. trying to integrate with emails etc. I was told the marketing module is being rebuild to be more simple. it should never have been released. Review Source MF Michael F. Director Non-Profit Organization Management Used the software for: 6-12 months ### "Amazing that this is freely offered for up to 100 accounts" October 5, 2017 5.0 An introduction to using a Customer Relationship Management software. Previously this information and how I used it was in my head - which didn't help other people! Much easier to use a system. Pros it is relatively easy to use. I'm not the brightest on software but this is straightforward. The welcome video was very helpful, I've not used the offered webinars. Review Source MB Moi B. Managing Director Construction Used the software for: 1-2 years ### "CRM Review" December 17, 2018 5.0 Pros \- Easy to navigate - Customisable - Good customer service Cons N/A Review Source IR Iain R. Gen Manager Used the software for: ### "This CRM works for us" March 10, 2015 4.0 As a medium winery selling to a lot of wholesale accounts this system works for us very well. We've just updated to Premium so that we can add more accounts. We like the simplicity , straight forward updating process and the ease of access. Haven't had any need for actual customer service as the system is simple and easy to work out I'd recommend to any business selling to repeat customers Review Source Response from Spotler March 10, 2015 Thanks your your comments Iain, It's good to hear that you are finding the system easy to use. If you do find you need any help with the more advanced features do just let us know. Helen Armour Marketing Manager AO Alexandra O. Owner Computer Software Used the software for: 6-12 months ### "Quick uploads and responses" November 18, 2015 4.5 Pros The bulk upload of contacts is very quick and simple. Cons They do not always have someone to respond straight away. They do come back very quickly but sometimes you would like to sort immediately and on the phone. I dont like having to put my company name in the very first screen when I have a log on already. Review Source RH Rick H. Owner Used the software for: ### "Really Simple for Small Business" February 6, 2015 5.0 I own a small business that requires a high level of documentation of activities and many tasks that must be done on time for each of my clients. I find Really Simple the perfect blend of business and simplicity for what I need. It is a great small business solution for CRM at a more than reasonable price. I highly recommend it. 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