# Page 16 | Spotler CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is Spotler CRM the right CRM solution for you? Explore 453 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews --- Spotler CRM 4.5 (453) [View alternatives](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 16 - Reviews of Spotler CRM ## Showing most helpful reviews Showing 376-400 of 453 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Matt B. Business Development Director Used the software for: ### "Not only is the system great, but the customer service is head & shoulders above the competition!" June 9, 2015 5.0 I spoke with a rep via the live chat feature about mailsync integration. Not only did I buy the service but John did an account review and found that I was paying for an unused feature. He not only suggested I turn it off but he put the credit towards my upgrade to mailsync! I'll be a customer as long as I am in business development!!! Kudos to RSS Matt in Minneapolis, MN, USA Review Source Response from Spotler June 9, 2015 Thanks for your feedback Matt, we are pleased to help. The MailSync is a really neat feature so I'm sure you will find this a great benefit. Do let us know if we can help with anything else. DJ David J. Used the software for: ### "The Best CRM I have used" November 28, 2016 5.0 From ease of customizing, to having a full email marketing platform built into their CRM, Really Simple Systems ("RSS") is hands-down the best CRM I have used. Any of the slight nuances that I would like to see addressed, they are already planning for in their next update. We reviewed 4 different CRMs and went with RSS primarily because of the built-in email marketing platform. Also, we have been really impressed with their customer service response time and availability especially given the fact we are in Florida and they are in the UK. Great job, RSS! Review Source MS MIchael S. Sales Team Leader Used the software for: ### "Does exactly what it says on the Tin " November 10, 2015 4.0 We have been using RSS for many years now and it has proved to be an excellent piece of software. Not only are we able to customise and grow the system as much as we need from the comfort of our office but the support staff have been on hand to help us with changes as and when we have needed them. RSS have spent time over the years developing the system to improve its functionality as well as adding in extra elements to help us support the work we do in managing our sales activity. I would certainly recommend this system for any sme business Review Source TW Tom W. Director of Sales Management Consulting Used the software for: 6-12 months ### "Really (positive) Simple Systems review" December 2, 2015 5.0 Pros It is very easy to use, and the add ons are exceptional. The customer support is ridiculously good, I had an issue in trying to set something up, one email and boom everything I needed was there. Cons Nothing to be perfectly honest. Our whole team really like the system. Review Source NC Nobby C. Consultant Management Consulting Used the software for: 6-12 months ### "Lovely practical system" December 16, 2015 5.0 Pros A very easy to use CRM with all the basics at your finger tips. Cons The vendor is easy to speak to and responsive to any issue raised. The product is practical but not pretty. It desperately needs to have a designer take a fresh broom to the way it looks on screen. Review Source SS Stephen S. Founder Marketing and Advertising Used the software for: Less than 6 months ### "RSS provides the best fit for my small business" December 8, 2016 5.0 RSS meets my needs perfectly without being overly complicated and also providing scalability should my company expand. Pros Simple to use and meets immediate needs Cons Can get tricky knowing the standard process to create new items within a contact Review Source DM Darren M. Sales Computer Software Used the software for: Less than 6 months ### "Information flows" December 5, 2018 4.0 Really Simple System that opens up your world Pros The ability to create links and insights and opportunities between potential and existing customers Cons In Tasks the day/time element would be great with some extra functionality Review Source CP Claire P. Director Hospital & Health Care Used the software for: I used a free trial ### "Review from a new user" December 13, 2018 5.0 Pros We are in the trial period but will be upgrading. It's intuitive and easier to pick up than other CRM systems we've used. Cons No Cons from us so far! Except it's not letting us post this review that easily! Review Source JA Jenny A. Membership Manager Construction Used the software for: Less than 6 months ### "Simple and effective" October 2, 2018 4.0 Useful tool to editing and reviewing the sales funnel, plus monitoring all current opportunities Pros The software is user friendly and very easy to navigate Cons The opportunity and forecast summary could be more visual. e.g. pie chart Review Source CH Craig H. IT Manager Aviation & Aerospace Used the software for: 6-12 months ### "Great experience with this well designed and executed, unclutterred interface software." July 11, 2017 5.0 Clarity of information and remote workers who feel more engaged with their company. Pros I particularly like the logical design and interface, uncluttered interface, ease of administration and plethora of really useful tutorials. Review Source AM Adrian M. Partner Used the software for: 6-12 months ### "An Easy to Use CRM at a Reasonable Price" December 16, 2015 4.0 Pros As a UK based company it feels better to be dealing with a UK CRM system with a UK team behind it. The price/range of features is attractive and it is easy to use. Cons Like many other vendors the price creep by having many options that can added. Review Source VR Verified Reviewer Key Account Manager - Off-Trade Food & Beverages Used the software for: Less than 6 months ### "Simple but..." December 14, 2015 3.0 I have started using this CRM to keep track of my prospecting business calls. I have chosen the free edition of RSS because I could not afford to pay a monthly subscription and because it is compatible with XERO. Pros It does what it says on the tin Cons I still haven't managed to connect it to XERO! The process is not as simple as I would like it to be. Review Source Response from Spotler December 21, 2015 Thank you very much for the review. If you send our support team an email they will be able to help you get set up with Xero. FG Freya G. Used the software for: ### "A smart little system" November 10, 2016 4.0 My company is new to using RSS, and enjoy the minimal style of the system. There are frequent helpful webinars that you can attend to learn more about additional functionality, we have been told who our customer service advisor is (though have not yet had to ask them any questions). There are a few things, such as the lack of automatic saving of contacts whilst typing, that mean the system can take a little while to get used to, but we look forward to learning more about what it is and what it can do. Review Source CD Conrad D. CEO Retail Used the software for: Less than 6 months ### "Really simple Systems " November 1, 2016 4.0 Starting on the system was a bit intimidating but after messing around with the program, looking at you tube vids and contacting their support I have my sales team of 8 on the system working within 2 weeks Pros Ease of use Cons Email section a bit confusing Review Source CO Connor O. Managing Partner Used the software for: ### "RSS handles thousands of accounts with ease and manages my todo list effectively" November 10, 2015 5.0 Pro's Excellent support service where requests are turned around quickly. A godsend Flexible reporting Email marketing now added Fantastic for storing important customer docs in the cloud and not messing around in filing cabinets. While the product is fantastic and the cost, the customer support is the icing on the cake that makes the difference. Thank you RSS. Cons The search facility is only really effective if the syntax is exactly as recorded on the system but this is only a very minor gripe. Review Source PR Phill R. Director/Founder Used the software for: ### "A New User" September 10, 2015 5.0 We switched to Really Simple Systems from Salesforce because it aligned with our needs more closely in terms of cost, service and adaptability. My personal experience with the support team has been amazing and surpasses all my experiences with Salesforce. Highly recommended. We use it to manage our niche offshore financial advisory practice and have found that it meets 95% of our needs 100% of the time. Review Source Response from Spotler September 10, 2015 Thank you for your comments Phill. We will do our best to address that missing 5%! Regards kV kathryn V. Sales and Marketing Manager Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Simple as it says" November 7, 2016 5.0 I introduced this as a start with plans to progress to a more detailed system at a later date. As a small company RSS has everything we need, we may never need to move over to another system. Pros easy to use Cons no share function on the newsletters Review Source Gershon R. Sales Executive and Customer Relations Manager Computer Games Used the software for: Less than 6 months ### "null" December 14, 2015 5.0 Review Source WL Will L. CEO Used the software for: ### "Easy to use & good customer service" November 10, 2015 5.0 We started working with RSS this summer & have been happy with our choice. Its easy to use, support is of a high level, they have an API allowing us to bake RSS into our processes to get more efficient. And we can run CRM, Sales/Marketing & Support via RSS meaning our entire customer facing team is working off one product. RSS makes life easier for us. Review Source Response from Spotler November 17, 2015 Thank you for the review Will. We are always happy to hear how our customers are finding the system and service we provide. Kind regards. MG Murray G. Financial Adviser Used the software for: 6-12 months ### "Simple Is the key " December 16, 2015 4.5 Pros Very easy to use system even for the less technical person. Good communication with tips Cons I have no real issue with the product or vendor. I looked for a system to meet my needs and this one more than does that Review Source SJ Scott J. Marketing Manager Used the software for: ### "Delivers More Than Promised!" January 27, 2015 5.0 New to Really Simple Systems, but I once owned an online software service for over 10 years and without hesitation my experience with the support at Real Simple Systems is what my company strived to provide ourselves. Fantastic support all the way up to Mr. John Patterson himself. Something that I did not receive from 3 years with both Salesforce and Goldmine. I am enjoying the learning curve and look forward to seeing more features as this company expands. Review Source CW Carrie W. CEO Management Consulting Used the software for: 6-12 months ### "Great software - has made a huge difference to our productivity" November 18, 2015 5.0 Pros Easy to use, cost effective, fantastic (and super fast) email support, you can tweak the add-ons to what you need (and remove at any time). Cons Honestly, I can't think of a single negative about this software. Review Source aM angie M. Owner/Audiologist Hospital & Health Care Used the software for: Less than 6 months ### "crm user review" June 16, 2016 4.0 I am a new user to this system and not having any experience previously I have found it very user friendly and intuitive to set up and use. Pros Its user-friendly set up and functionality Review Source GA Genghis A. Sales Director Used the software for: ### "Great System - Good people and easy to use!" June 1, 2015 4.0 We're using the system to try and centralise our 20+ regional sales people and have found the system easy to use and great value. We had to make a few tweaks to suit our business and found the team responded quickly and nothing has been too much for them - so far! Review Source Response from Spotler June 1, 2015 Thank you for your comments Genghis. It's been a pleasure to help you and it's great to hear that your sales team are finding the CRM system easy to use and valuable. TD Thao D. Chief Accountant Marketing and Advertising Used the software for: Less than 6 months ### "Makes our work easier and better" April 12, 2023 5.0 Pros The software helps our work easier to manage and at the same time, tracking customers so we can improve our business effectiveness. Cons The system locked down right away once we forgot to pay on time and it affected our team members' works. It would be nice if we receive reminder email in advance in case we missed out the invoice. Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.