# Page 17 | Spotler CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is Spotler CRM the right CRM solution for you? Explore 453 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews --- Spotler CRM 4.5 (453) [View alternatives](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 17 - Reviews of Spotler CRM ## Showing most helpful reviews Showing 401-425 of 453 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SR Sarah R. Account Manager Management Consulting Used the software for: 6-12 months ### "Really Simple - Anyone can use it!" December 16, 2015 5.0 Pros Really easy to use and I have used a few CRM's. Support is also really user friendly Cons I like everything about this product and vendor, its the most simple CRM I have ever used Review Source NH Nafimul H. Technical Sales Executive Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Easy to use" October 2, 2018 4.0 Pros The personalisation of the system is extremely useful Cons building reports can be difficult and not all the data I want is always included Review Source AH Andrea H. Tech Support & Quality Manager Hospital & Health Care Used the software for: 2+ years ### "Great software" December 7, 2018 4.0 We use primarily for the service & support to log customer instrument faults - RSS helps massively as anything related to the case or customer is in one place. Being able to attach correspondence is great. Pros Its very easy to use and being able to tweak fields and add extra boxes is very beneficial in a small business as our needs are constantly changing. Support is great - always reply or sort within 1-2 days. Cons It's a shame that the tasks aren't linked with outlook possibly to give you an active reminder instead of you looking at the task list. Also, items that have gone red in the opportunities list - if these could be visible on the front screen with the urgent tasks reminder, this would be good. As we use the service & support mainly - its good but it could be really improved if it had a planning tool for jobs i.e. Engineer site visits linked with the cases and so you could capture response times, first time fix & feedback. We use another software called Workmobile that contains our onsite engineer service reports - if it could link with this and send reports directly into the cases, this would save us time with manual attachments. As we use the opportunities fields for assets, it would be good to separate these out so the opportunities can be used for our prospects. Have you ever thought about adding a quality management section? Review Source PT Peter T. Used the software for: ### "It does what it says on the tin" February 28, 2017 4.0 Weve been looking for a CRM system for years now and having used ACT and Goldmine previously we came across Really Simple Systems. We needed a sales tool to track, record and monitor activity. As the title suggests RSS does exactly this and the support is second to none. Priced competitively and you only pay for the modules you require and the users you require. True value for money with superb back up! Review Source SP Sofia P. Used the software for: ### "Great CRM!" November 10, 2015 5.0 We have been using Really Simple Systems for some years now and we don't regret it. The system is intuitive and easy to use, and we enjoy having both sales and marketing tools all in one place. The customer service is excellent; everyone is very helpful and quick to solve any issues we might have. We are also happy that RSS takes into consideration our thoughts and challenges when enhancing their system. Review Source DS Deirdre S. Consultant Hospitality Used the software for: Less than 6 months ### "Really Simple Systems" July 20, 2017 4.0 Pros Simple enough to set up and customize for my business and it was really generous that the software has a free version which allows us to test it to our needs. This is so important as the hospitality and travel business needs do not necessarily fit into neat sales force boxes. I do like the online help facility. Cons Learning curve is still fairly uphill especially for someone who never used CRM software before. I would also have liked to also try a mobile edition. Review Source CM Colin M. Chief Executive Officer Used the software for: ### "Really Simple Systems - Customer Review" November 10, 2015 5.0 Found the Really Simple Systems CRM to be exactly what we were looking for - user intuitive; simple but effective to implement and deploy across all business functions and the back-up support and service from the customer support team has always been exceptional. Would highly recommend this system for any business serious about putting their customer at the heart of their delivery. Review Source BH Byron H. Used the software for: ### "Great CRM Tool, Just awaiting the new version." November 9, 2016 4.0 RSS is great. It offers pretty much everything you could want from a CRM tool, if slightly clunky at times. From what I could tell at the release of the new version, it seems like a lot has been improved and may issues have been resolved. The customer service and support is really second to none. Everyone's always been very supportive and happy to help, whatever the issue. Review Source ER Emma R. Marketing Executive Used the software for: ### "An excellent web based CRM solution" November 14, 2015 5.0 We have used Really Simple Systems CRM for over 8 years and found it to be a stable, effective system. Since the email templates for email campaigns have been updated these have been a lot easier to use. The support staff are always really friendly and helpful, nothing is too much trouble. We will definitely continue using the Really Simple Systems CRM for our business. Review Source BL Bruce L. Used the software for: ### "Easiest CRM" November 9, 2016 4.0 Great CRM with loads of functionality. Just missing some connectivity features but the support you get is exceptional. Review Source SW Steve W. Implementation Director Used the software for: ### "Relaible adaptable and excellent customer support" November 10, 2015 5.0 We have a rapidly growing company and RSS has allowed us to expand the company on the back of extremely sound systems and processes. We have been extremely impressed with the versatility of the system and the back up support. The system now allows us to send out all communication by email. We simply could not have grown our business without this system Review Source DB Denis B. UK & Ireland Sales Manager Used the software for: ### "Nice & Easy" November 10, 2015 4.0 I have used a number of CRM systems & the biggest compliment that I can give "Really Simple Systems" is that theirs is nice & easy to use. Which as any sales person will tell you that is what you require most from a CRM system. You have enough on your plate that when you sit down to do your tasks you want to complete them as efficiently as possible. Review Source RM Ron M. Used the software for: ### "CRM FOR CUSTOMER DEVELOPMENT" December 7, 2016 4.0 This is our first experience in utilizing a program like this and I must say it is one of the more user-friendly programs we reviewed. Not only is the program itself easy to use but the customer support was even a bigger selling point. Between the support you receive and the follow-up web seminars that is offered this program is second to none. Review Source YY Yana Y. Administrator Capital Markets Used the software for: I used a free trial ### "crm" April 12, 2023 4.0 Pros Relevantly easy to use. I missed the training sessions so it would be beneficial if you invite me to them again please. Cons It can take time to load sometimes, however, please add me to the webinars as I am keen to learn more. Review Source RD Richard D. Director Used the software for: ### "Great, great CRM" July 15, 2015 5.0 I've been a client of RSS for nine years and I have nothing but praise for them. The Support is second to none from the CEO downwards...the product has continuously developed and grown over the years and we love it! Thanks guys! Rich Review Source Response from Spotler July 15, 2015 Thanks Richard, praise indeed! You are very welcome and we are pleased to have you on board! PR Paul R. Associate Director Used the software for: ### "Broadly lives up to its name! Not without its flaws, but as a starter system for dummies, it's neat!" November 10, 2015 4.0 Pros: Quick to orient, straight forward to use. Fantastic, super-responsive and ultra helpful customer support. Cons: Analysis dashboards in email marketing module are inconsistent - this needs development. Email marketing templates are v. inflexible. True - they are 'really simple' to use, but they also look 'really simple'. Review Source CY Claudine Y. General Manager Used the software for: ### "Does what it says on the tin!" November 10, 2015 4.0 This is just as the title suggests - A really simple system! Easy to navigate and can do most of the things that we need it to, offering reports and statistics. All this at a very reasonable price. I would recommend this to anyone about to use a CRM system for the first time. You will wonder how you ever managed without it! Review Source AC Aidan C. Marketing Assistant Used the software for: ### "Very Easy to Use and Good Response from Customer Service When Needed" November 10, 2015 4.0 We had to wipe our entire database and re-upload it. Instead of traipsing through the entire site to try and find a solution to our problem we wrote a quick message and the staff helped us all the way. Thank you very much Review Source Response from Spotler November 17, 2015 Thank you for the review Aidan. Really happy we were able to help. Kind regards. TH Thom H. Admin Used the software for: ### "A Lightweight, simple " November 17, 2015 4.0 RSS is a system to grow with. You can start small and tailor it to your needs, then as your company grows, your CRM will grow with you. It's a nice system that I enjoy using with a few little additional features that help with the extras in the role. I would recommend this to any small-medium company. Review Source JT Jane T. Operations Manager Used the software for: ### "This is a wonderfully simple system which works well for us" May 21, 2015 5.0 The data transfer was excellent, we found the service at every level in the company to be first class, highly responsive and very time efficient. We rate this company very highly on all levels Review Source Response from Spotler May 21, 2015 Thank you Jane. It's great to hear back how the system and service is working for our customers. CH Craig H. Business Development Manager Used the software for: ### "Easy to get to grips with, & has most of the functionality of larger CRM's I have used in my career" November 10, 2015 3.0 Simple to use, and has a nice simple layout. The cons are the timeout which I cannot seem to change to more suit my working style Review Source Response from Spotler November 17, 2015 Thank your very much for your review Craig. If you send our support team an email they will be able to change the timeout session for you. Kind regards. MJ Monica J. Sales & New Business Development Used the software for: ### "A great piece of software!" November 17, 2015 5.0 This software helps me to manage and prioritise weekly targets and goals. It is such a great tool to use and allows me to keep on top of things, especially with clients. Thank you for your expectional online service and we will continue to use your software for many years to come. Review Source MN Michael N. Technical Director Medical Devices Used the software for: Less than 6 months ### "Very nice product. Easy to use. Extremely helpful." November 23, 2017 5.0 Pros Incredible customer service, for sure. the sales manager who worked with me, was incredibly friendly and helpful. Excellent staff! The user interface is very easy to work with compared to a lot of other CRM providers we tested out. Cons A little less visual-based than my sales director would prefer. Maybe a way to graphically show the progress of each lead would be nice. Review Source KV Kat V. Sales Manager Computer Software Used the software for: Less than 6 months ### "Really Simple System" December 15, 2015 3.5 Pros The live chat is really helpful, when I have a quick question and don't have time to go looking through all of the information available, they always respond quickly. Cons The Marketing Module is no where near as simple and easy to pick up as the sales module and I would like to be able to save a list of regular contacts for my marketing campaigns instead of having to and find them using "if" statements. Review Source JM John M. Used the software for: ### "Very effective, simple product." November 11, 2016 4.0 Its what CRMs were originally invented for with out the un-needed bloatware associated with the bigger players. Pros Simplicity Cons There are some functionality issues that can be remedied with higher maintenance plans, so its not really a con. 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