# Page 7 | Spotler CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Spotler CRM the right CRM solution for you? Explore 453 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews --- Spotler CRM 4.5 (453) [View alternatives](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Spotler CRM ## Showing most helpful reviews Showing 151-175 of 453 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EO Eve O. PA TO DIRECTORS Financial Services Used the software for: 2+ years ### "Integral part of our business " March 30, 2022 5.0 It's a incredibly important tool in managing our customer contact Pros It is easily accessible and very easy to use Cons I don't really have any complaints or frustrations with it Review Source MW Melanie W. OPERATIONS DIRECTOR Environmental Services Used the software for: 2+ years ### "Does what it says on the tin!!" April 10, 2019 5.0 We have used this system for many years now, and I am very happy with it. All employees find it easy to use, it is very straightforward. From my point of view as administrator - it is easy to add employees as the company grows, it is very easy to train the employees and it is very easy to monitor. Pros Very simple but very effective. It is simple to add employees as the business grows. Very little training is required - which is important to me. Cons I am finding it hard to think of a negative - maybe could be slightly cheaper! Review Source JT Josh T. CLIENT RELATIONSHIP SUPPORT Accounting Used the software for: 2+ years ### "Very good system" November 2, 2022 5.0 A excellent product that makes my job easier to do Pros It is very simple to use, got lots of great features, all the information is laid out well and easily the best kind of system i have used. Cons Nothing comes to mind, i have been very happy overall with it. Occasionally it will go down but this is few and far between Review Source PB Philip B. Director Luxury Goods & Jewelry Used the software for: 2+ years ### "Intuitive and reliable" April 10, 2019 5.0 Overall excellent. There seems to be a lot of support and the system works very well. Pros I wouldn't be able to do my job without this. I don't need all the detail/options available but it suits me fine to use what I do need. Cons I have had occasional trouble with Tasks columns resetting so I can't see Account Name or Description. These can be reset but it's a con to have to do it. That said this problem has only occurred occasionally and has not been a day to day issue. Review Source WJ Will J. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "A refeshingly simple solution" November 2, 2022 4.0 I've had a good experience with the system, and like the fact that I'm not bombarded with email marketing whilst using it. Pros Its pretty flexible and I found it easy to customise the function to suit my needs Cons I don't have a lot of experience in with crm, but it seems straightforward to use. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Spotler CRM Cost and ease of use, and security Review Source AA Amanda A. Marketing Executive Information Technology and Services Used the software for: 1-2 years ### "Easy to use platform for a small business like ours" March 30, 2022 4.0 Service support has been brilliant. Nothing is too much trouble and they have helped numerous times with data uploads. Pros I create email campaigns easily using the pinned templates that I have created which saves loads of time. And using campaigns I can resend to non openers at a separate time. I have used the data from the campaigns to monitor responses over time and work on improving my content to secure higher open rates. Cons Occassionally I have difficulties with the sizing of images on the email templates they appear very small but when sent do not appear the same size. I would like to see an easier way to have two coloums side by side. or for the text to flow in one box between two columns. Some more interesting bullet points and maybe emojis would be fun. Review Source KL Karen L. Finance Administration Manager Publishing Used the software for: Less than 6 months ### "My opinion" November 10, 2022 4.0 Pros The ease of raising tasks and corresponding with my colleagues Cons I do not find the creation of reports easy and would like more help with this. I have noticed you are holding a seminar to discuss this which I will attend Review Source JL James L. CEO Internet Used the software for: 2+ years ### "Good CRM, easy to Use" November 16, 2022 4.0 Pros Ease of Use, Easy to setup with our business Cons Too many upsells, price with added users high, SEO features are expensive, too. Review Source BH Byron H. Account Manager Apparel & Fashion Used the software for: 1-2 years ### "An easy to use, high quality CRM, with great features and excellent customer support." July 19, 2017 5.0 As a company we've been able to grow considerably due to the fact that Really Simple Systems allows us to easily keep track of communications with our existing accounts and potential customers. We've been able to drip feed marketing emails and other mailshots using their fantastic email system. Pros Really Simple Systems is fantastic. I've never had an issue with it. It's a highly capable system with all the features you could need from a CRM. The email tool is fantastic and the dashboard gives you an at-a-glance look at your sales performance. Also, if you ever get stuck, their support team is incredible. Cons The only thing I haven't enjoyed is the time between version 4 and version 5. In the changeover period things became slightly clunky and it maybe wasn't as seamless a process as they might've wanted. It's all working fine now though. Review Source MA Murthy A. Proprietor Higher Education Used the software for: 2+ years ### "Most reliable CRM" April 10, 2019 5.0 Overall experience with Really Simple Systems has been Great! Pros We have been using this Software for nearly Six years now. What we like most about this software is, we never faced any major issue in using this software. We almost always got immediate response whenever there was any concern. And also, there was hardly any downtime. Cons The design and cover page could have been changed. Its the same design and same cover page for many years now. Review Source JK Jeremy K. Managing Director Information Technology and Services Used the software for: 2+ years ### "Long term customer" April 10, 2019 4.0 My business has been using RSS CRM for 13 years. We have evolved alongside RSS and are very happy with the productivity and output of all users. Thanks RSS! Pros RSS CRM is exactly what it say - really simple - yet packed with CRM functionality! I'm really impressed with the dashboard widgets and reporting We use all available modules to run our business so appreciate the exceptional uptime and rapid support Cons I find it a little clunky and hard to visualise on mobile Review Source PM Phil M. Technical Consultant Chemicals Used the software for: 2+ years ### "Tiger Coatings" April 10, 2019 5.0 The ability to store all data in one place & to be able to run specific reports by market sector Pros Easy to use & gives all the detailed reports we require for our business & to be able to manipulate data. Cons The pdf reports I run are not sequential & have gaps on the various pages. ie a general report I run should only take up 4 or 5 pages, but actually runs over 10 pages with lots of gaps. I cannot see anywhere or how to adjust this in the setting Review Source Andy W. Management Consulting Used the software for: 1-2 years ### "Simple, effective & good value" December 15, 2015 5.0 I wanted to introduce a CRM system to our small company in order to have a central database of client details and store documents against them. I've used CRM systems for many years in previous roles and found them invaluable as a marketing tool, so looked around for an online system and found the Really Simple Systems CRM. It's very user friendly and even the free version has a good range of features. A good value subsciption then adds other tools and the ability to link email to contacts etc. I haven't used it to its potential yet but I'm sure it will be able to grow with our company. Pros User friendly Good range of features Good support - quick response to any queries Good mobile access via smartphone Review Source LB Linda B. account executive Marketing and Advertising Used the software for: Less than 6 months ### "So nice, I'm using it twice" June 24, 2019 5.0 My previous job used Really Simple Systems, which was my first experience with using a CRM. I realized how much easier the CRM made my job. Sure, it takes time to enter information, but once it's there - I can access it from any device. I don't have to wonder what the receptionist's name is at the appointment I'm about to walk into. I just look it up. I like the way the tasks are presented each day. It organizes my time and my bits of information. At my current job, the company doesn't provide a CRM. I signed up for Sales Force, because I didn't think Really Simple Systems had plans for single users. After a few months of Sales Force, which I found cumbersome and just "too cute" - the whole thing is built around a camping theme - I went to the Really Simple Systems website and saw that YES, I could sign up as a solo user. It was a happy day. I immediately signed up and I'm so glad to be back. Pros It is so simple to use. I truly feel like the system was designed by people who do my job and know how to structure a CRM that flows naturally with my business. Cons The save button on CONTACTS seems misplaced to me. It's the only button of its kind on the accounts and I often forget to hit save before I exit that item. Review Source Response from Spotler June 26, 2019 Thanks for the great review! Let us know if you have any extra feedback. :) DP Damian P. Sales Real Estate Used the software for: 6-12 months ### "Review following limited use" March 30, 2022 4.0 Pros It's definitely easy to use and I'm sure the additional features are great, I just don't need to use them. Cons Spaces in telephone numbers don't pick up on the same number without a space so you need to ensure to remove the space Review Source AW Alex W. Web Developer Computer Software Used the software for: 2+ years ### "Exactly what it says on the tin!" June 5, 2017 5.0 I have been using this product for over ten years when I was introduced to it when working at Iizuka and subsequently for my own business. I have also introduced it to other small businesses and one homeless charity I worked for called Emmaus. RSS were generous enough to provide it pro bono! It was a fantastic way of keeping profiles of each resident and sharing the information should the resident move on to another establishment. It solved a complex problem very easily! Pros The product is very easy to use. It is easy to manager clients and the interactions with me. whether it be by phone or email. With the subscription product, emails can be synced with the client details which saves having to copy and paste. Review Source HL Hannah L. Sales Director Maritime Used the software for: 2+ years ### "25.11.19 Review" November 25, 2019 4.0 The developments that RSS is making will help with our use as a business. We are always finding new ways of using the system expand its use through other aspects of our business. Pros How customisable to our requirements the program is. It makes it easier to produce the data we require. Cons Some of the terms used to describe the different sections of data are confusing and require getting used to. The short amount of time before you are logged out again. Review Source MR Matthew R. Sales Executive Marketing and Advertising Used the software for: 6-12 months ### "CRM Review - Matt Roberts" November 9, 2022 4.0 Pros It is easy to use and navigate between different screens. I can keep track of what I'm doing and what my tasks are Cons No I can't think of an immediate issue with the system Review Source SS Sandra S. Admin Mining & Metals Used the software for: 1-2 years ### "Best Contact Database Platform" April 12, 2023 5.0 Pros I found this really useful to keep organized all the company contacts. Being able to see when the last update was made on each of them helps me a lot. Cons I think it needs to improve the search function as sometimes I do not find information when I try to search with keywords Review Source AB Adam B. Business Development Manager Security and Investigations Used the software for: 2+ years ### "A good sales contact tool." March 30, 2022 4.0 Overall i like the system. I do think one day we will outgrow it as a company. Pros Easy of use. Able to input and interrogate information easily. Cons Limited to just sales functions. I would like to see more features for accounting. Review Source VR Verified Reviewer Sales Manager Used the software for: 6-12 months ### "Smooth, seamless, fast, intuitive" November 13, 2017 5.0 Keeping track of customer contacts and leads has never been easier. Pros User preferences and the scalability of the site per device. No separate app. It runs perfectly in a mobile browser. Cons The "new" site, tends to load slower than the old sometimes. I wish there was a few different color pallets to choose from ie light, dark, grey..... Review Source DW Daniel W. Marketing Consultant Building Materials Used the software for: 2+ years ### "Good all round affordable CRM" March 29, 2022 4.0 Pros The really simple CRM systems is simple to use Cons The reports function in really simple CRM could be easier to use Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Too expensive Review Source BS Bronia S. Director Professional Training & Coaching Used the software for: 2+ years ### "Easy contact management" March 12, 2021 5.0 Pros It allows us to easily keep track of customer interactions and interfaces with our finance system. Cons It would be great to have an easy telephone call logging system. Review Source RF Roger F. Director Marketing and Advertising Used the software for: Less than 6 months ### "Only used a short while but very happy and impressed" January 14, 2022 5.0 Using to help record and track existing and new customers. Most importantly to segment for targetted marketing Pros Once used for a while the way various features of the software link to each other are really useful. Email tracking is a great feature, as is the email builder tool. Cons Nothing really significant. Like all CRM packages takes a while to come to grips with, but as is often said, practice makes perfect. Review Source chris K. Owner Used the software for: 2+ years ### "This the third time I have introduced RSS to the company I am working for. An excellent product." November 17, 2017 4.0 Perfect product to organise all of your customers and enquiries. Every sales business should use it. Pros Easy to use and gets all your sales enquiries organised as you go along. Ideal for a non techie person so it is perfect for a micro business of a large sales force. Cons I still have not grasped some of the terminology...like "opportunities". There is no box for email address'. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.