# Page 5 | Spotler CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Spotler CRM the right CRM solution for you? Explore 453 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews --- Spotler CRM 4.5 (453) [View alternatives](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Spotler CRM ## Showing most helpful reviews Showing 101-125 of 453 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GW Gary W. Director Wholesale Used the software for: 2+ years ### "Simple" April 12, 2023 4.0 really good Pros it really is simple and straight forwards to use. Cons few issues uploading bulk data and could do with more info Reason for choosing Spotler CRM on free trial i found it more straight forwards than others Review Source TG Tom G. Sales Manager Oil & Energy Used the software for: 2+ years ### "Really Simple Systems CRM - Small Business Review " March 30, 2022 5.0 Pros Great adaptable CRM system for a small business. Allows us to track and report customer sales, engagement and service levels. Cons Integration of different currencies works, but could be adapted slightly more efficiently. Review Source CD Charlie D. Adoption Practice Manager Hospital & Health Care Used the software for: 2+ years ### "Brilliant service and flexible system. " December 22, 2020 4.0 Managing our client database and recording enquiries into our service. Really simple to use reporting. Pros This is software that is not designed for our business; however despite this we were able to tailor parts of the system to help us move from paper based files to managing an electronic system. The service from RSS has been outstanding and they help to provide solutions and alternatives quickly and as best as they can. Cons As it wasn't designed for Social Care use, there are functionality and data protection issues that have resulted in us moving to a specifically designed system. Review Source JS Jennifer S. Admin Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to use but could be made more streamlined" November 2, 2022 4.0 RSS makes it easier to have data in one place on a simple CRM. If you have any degree of IT knowledge you will easily pick up working on it and can use webinars to increase knowledge. Pros Easy to set up and upload data to. Email campaigns are quick to set up and very easy to add content to. Adding your own customer fields is simple to do. Support is good and helpful. Cons Everything is too long winded. To add something to an existing contact you need to find the contact, click the contact, click edit, make your change, save. And the system isn't fast so all of that loading time to add in. It would be easier to be able to edit once you are in a contact then just save changes not start editing separately! Lists and reports being the same would also be better. You view a report for data then have to make the list separately to send email campaigns. Can't copy email campaigns easily.Everything just seems a bit complicated and not so simple! Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Spotler CRM Price Review Source JJ Jane J. Sales support team leader Telecommunications Used the software for: 1-2 years ### "RSS used as main CRM" March 28, 2022 5.0 Great. Pros I like that RSS does exactly what it says on the tin, it easy to navigate, easy to introduce to new staff members. Works perfectly for logging and tracking our customers from lead to sale. We particularly like the tasks and activities function which allows us to set tasks / notifications for other members of the team and set custom dates for these too. I like that it is easy to upload excel, word and other docs to a customers profile. Cons The layout of documents saved to a customer could do with being more compressed so its easy to view the full list. Review Source Marie W. Events Executive Non-Profit Organization Management Used the software for: 6-12 months ### "The clues in the name" November 21, 2019 4.0 I have really enjoyed using RSS for my day to day administration and for quoting purposes. It is an effective platform with lots of good features and work arounds. The team behind the scenes spent a lot of time modifying the platform for us to cover some of our more niche products and they were always on hand with advice. Pros RSS is so easy to use. As soon as I got my login it didn't take me long to work my way around the system and organise the dashboard and reports to my liking. It is a really clean platform with functional modules and shortcuts that save a lot of time. Cons It could sometimes be a bit slow to load but the support team kept us informed of any issues and worked hard at resolving them quickly. Review Source VC Vicky C. New business consultant Consumer Services Used the software for: 2+ years ### "Works for me" March 28, 2022 5.0 Pros Simple easy to navigate, update and keep on track of tasks. Cons Can be abit slow at times, but apart from that i dont have any issues Review Source CF Clarissa F. Yacht Broker Maritime Used the software for: 2+ years ### "Very useful tool" November 20, 2019 4.0 Great for keeping track of long term clients and prospects with a good record of correspondence for the whole company. Pros Its a really easy to use system, a great way to record information which is accessible to the whole team. Easy to track progress with opportunities and tasks. Useful to see the progress of marketing emails Cons Although the reports can be very useful, creating a report is not very self explanatory and can be quite complicated. The opportunities system is confusing with reference to unit price, sale price and value. Would be nice to have a tick box option when recording a call activity to be able to easily record if the call was answered, if a message was left, if the client is returning a call etc. Review Source WC Will C. Managing Director Food & Beverages Used the software for: 2+ years ### "Poor customer support and calendar sync, which we rely on heavily just turned off without notice." November 2, 2022 1.0 Pros Cheap. Initially it gave us a good intorductoin to CRM but now realise there are better products out there e.g. Zoho one or MS Dynamics. Cons Calandar sync turned off. Keep getting glitches, Can't log onto two systems on one web browser etc Review Source Response from Spotler November 22, 2022 Hi Will, Thank you for your review. We are sorry to hear that you have had trouble with our MailSync feature and are unable to login to two systems at the same time. Our team are always available to help with any issues you find, so please do get in touch with ask@reallysimplesystems.com and they will be happy to help. VR Verified Reviewer Sales & Marketing Manager Used the software for: 2+ years ### "Easy, simple and functions great." March 27, 2018 4.0 Day to day planning of tasks, opportunity management, pipeline clarity. Pros I really like the ease of use, it has simple clear functionality and can be easily customised. Top class product and great value for money. Cons Mobile version could be better - a dedicated app would be good with quick updates available when out in the field. Review Source JH Jennie H. Accounts Retail Used the software for: 6-12 months ### "All the information you need in one place. " April 26, 2023 5.0 We have found it easy to set up and were able to customise it to include the information we needed. Pros It has really helped us to organise all the information we have for our customers. As our business grows, employees know where to go to find the information they need and can easily update the system when new data needs to be added. It keeps everyone informed with up to date information. Cons We would have liked to have a way to alert us when contracts are coming up for renewal. Review Source CM Conor M. Purchasing Director Renewables & Environment Used the software for: 2+ years ### "Great business procduct" November 2, 2022 5.0 keeping track of our multiple suppliers and buyers on one system Pros easy to use product which my team can keep our sales progress up to date Cons time out feature where is goes offline after 30 minutes without use Review Source RM Roseanne M. Marketing Lead Financial Services Used the software for: 2+ years ### "Pretty Good Value for money" April 26, 2023 4.0 Quite straight forward to use, would be good if you could duplicate a previous campaign rather than starting from scratch each time. Pros Ease of displaying statistics from campaign Cons Can't import html code and that you can't import html code, would make creating campaigns quicker especially as you can't copy a previous campaign easily Review Source IL Izzy L. Software Developer Computer Software Used the software for: I used a free trial ### "Worth a look!" March 30, 2022 5.0 This CRM system was exactly what we were looking for, didn't need anything complex which is why we wanted something with a smaller price tag. Pros This CRM is extremely easy to use, their are tutorial videos linked within the product which where most useful. A lot of information can be stored making customer relations management very easy! Cons There is quite a lot to learn when first loading the software, some parts where not needed within our business, but there is the option to customise the software to suit your needs. Review Source HS Helen S. Director Financial Services Used the software for: 2+ years ### "Satisfactory system" March 11, 2021 5.0 Good experience. We use it mainly for a referral point for client / supplier details Pros Integration was easy. Once we have set up contact details, all emails are captured on the system. As we are a team of 4 people, it is very useful to be able to access colleagues client details / emails. Cons Nothing springs to mind, other than having to remember to manually input contact details, or delete them when they move to another company Review Source BZ Bradley Z. CEO Supermarkets Used the software for: 2+ years ### "Really Simple Systems - Really Great for a Startup" November 1, 2018 5.0 Really Simple Systems was just what we needed as a SaaS startup who was lean, but with lots of prospects and really needed a CRM that was affordable, easy to setup with the potential to scale. We definitely got that with Really Simple Systems. They've been great to work with. Strongly recommend them. Pros Very easy to setup, especially the CRM portion. One of my partners had never used a CRM previously and was able to start using it and be productive (really productive) almost immediately. It was very affordable for us to get started which combined with the positive reviews that we saw it made it very attractive to us. Their support is great! Really responsive. You never feel like you're talking to a black hole. Really important for us. Cons They have some work to do on the marketing module. There is an update coming, and it will help a lot. This module is just clunky at the moment, especially the email editor. Review Source PT Peter T. MD Information Technology and Services Used the software for: 2+ years ### "It does what it says on the tin" December 18, 2020 5.0 Very good Pros The fact that its a really simple system Cons Not really any cons and they appear to be developing all the time. The only real improvement woudl be to have more flexible licensing and the ability to speak to somebody more readily Reason for choosing Spotler CRM N/A Review Source Response from Spotler September 21, 2021 Thank you for your review Peter. Good to hear the system is working well for you. Our apologises if you feel you haven't been able to speak to someone as readily as you would like. Do get in touch if there's anything we can help with at this time and we will set up a call for you. Kind regards. GM Gavin M. Sales Executive Mechanical or Industrial Engineering Used the software for: 2+ years ### "CRM - review " November 3, 2022 5.0 Been using it now for 6 years, keeps all the information I need in the one place. Pros Easy to use, great sales tool, helps to keep a track of calls etc Cons First software I’ve used, can’t think of anything Review Source SH Simon H. Business Development Facilities Services Used the software for: 1-2 years ### "CRM Does Its Job - Very Well" November 2, 2022 5.0 As a CRM should, it enables mt to keep track of what was said and done and to plan, see and react to future events Pros It is easy to use, gives clear reports and has a good degree of flexibility Cons I would like to see a facility where data can be edited "in list" rather than having to open each particular record Reason for choosing Spotler CRM RSS seemed to be able to meet our company needs within the budgetry requirements Review Source JR Joy R. Manager Hospital & Health Care Used the software for: 2+ years ### "Software is useful" November 3, 2021 4.0 Overall experience has been very good and the customer service has been exceptional. Pros Ease of use, tracking and document storage Cons The overall face sheet for reporting needs some improvement. Review Source Mike R. IT Director Food Production Used the software for: 2+ years ### "Really Simple CRM is, in fact, Really Simple!" April 13, 2023 4.0 Pros This is an easy to use, easy to implement CRM product. It is cloud based, and a great value product! Cons There's no initial integration to any of our other systems. We leave it on an island for our sales folks to focus on their pipelines and contacts. Review Source Marcelo C. CEO - Owner Used the software for: 6-12 months ### "The system is simple and works very well for a small company like mine." April 2, 2018 5.0 Simple control of the sales process and the relationship with my customers. Pros I am still using the free version and it suites me very well, I will update it in a very near future as I need some features that are not available in the free version. The software is very comprehensive and cover all the main topics of a CRM system. I search for other solutions and this is the best that I found. I highly recommend it. Cons The part that I had more difficulties were in the reporting section. I tried to add some fields but could not do it.Maybe because I use the free version. Review Source Chris T. Consultant Management Consulting Used the software for: 2+ years ### "Cost effective CRM for small business" October 2, 2018 5.0 We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent. Pros Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP. They have a responsive team and have constantly improved the CRM over the years. Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require. The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes. The marketing module has been a significant driver for new business, and again is very cost effective. The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record. The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required. Document storage is straightforward with drag & drop functionality. Cons Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who. Review Source AO Andrew O. Head of Sales Information Technology and Services Used the software for: 2+ years ### "RSS Review" November 2, 2022 4.0 Pretty good Pros Simple to use, easy to train new users - as with all systems it's about putting the right information in, in a consistant way Cons Not enough automation available, email module is cumbersome. Review Source RH Richard H. Management Consulting Used the software for: 1-2 years ### "Really Simple is just that." February 19, 2015 5.0 Pros I have experience with some of the larger CRM products and they are probably justified for very large and complicated organizations. But, they are far too complicated, often times require programming or special knowledge to customize and are very expensive for a smaller businesses. Most of us need a CRM that provides the business basics such as forecasting, maintaining customer information, document and record storage and the ability to schedule and document activities. After trying quite a few options I found Really Simple Systems to be very easy to use and adapt to my business requirements. The cost is more than reasonable for what you get. I ran my business on the free version for quite awhile until I grew to a point where I wanted to add features that had a cost associated with them. Don't buy an over engineered product. Buy what you need. Cons So far it has everything I need. Since I am paranoid about losing data and loss of internet connectivity, it would be nice if the program could provide an option to reside on my computer. If the internet or my service is down, I cannot adequately run my business without access to Really Simple. Review Source Similar Products Featured