# Page 6 | Spotler CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Spotler CRM the right CRM solution for you? Explore 453 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews --- Spotler CRM 4.5 (453) [View alternatives](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Spotler CRM ## Showing most helpful reviews Showing 126-150 of 453 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TM Troy M. CEO \\ Owner & Founder Retail Used the software for: Less than 6 months ### "Really Simple is really simple. Which is really ideal!" November 18, 2016 4.0 As the owner, the manager, the sales rep, the customer service rep, in charge of returns, customer issues, I am the definition of jack of all trades. My business is just starting, but I realized it doesn't mean its not worthy of using quality software to help me save a few minutes here and a few minutes there. I was hesitant at first to go with any software because I kept saying to myself who needs management software when you are the only employee! But after getting some serial numbers mixed up with customers names one time... That was it! I needed help running my online business. I tried several different products. Started out using Team Viewer but then about fell out of my chair at the price. Used a Live Chat program for a while. But I cant always be at a desk waiting for that customer to hit the chat button. Then other CRM's were so bloated with stuff that just didn't make sense to my business. Then I spotted Really Simple Systems. The name is what got my foot in the door. I figured heck lets give it a try. So glad I did! Pros Has just enough information that its not redundant. I love the pay as you go approach. Instead of bogging us down with several hundred dollars worth of software we may never use, or even worse free versions that don't cover enough services to make you want to start using their products at all! I wanted a product that tells me what happened, when and how I did something, to whom and when, what the outcome was, and will then continue to bug me if I haven't done it yet. Cons Would like to see more third party integrations. Now days it seems like almost every app, software, smart phone, computer, tablet, printer, etc connect to each other somehow. Review Source JS Jo S. Associate Financial Services Used the software for: 2+ years ### "Satisfactory system" March 19, 2021 4.0 Efficient system, easy to access the information held. Pros Good system to keep all contact details and email correspondence for our team. Cons Having to remember to manually update the system Review Source MK Melanie K. Commercial Director Media Production Used the software for: 2+ years ### "INvaluable tool for our Sales Department" November 9, 2022 4.0 Great product and excellent customer service. Pros Integrated into our systems with ease and gave us the perfect tool for our sales team to manage their own accounts effectively and as an administrator the ability to manage our overall company client portfolio. Cons RSS consistently updates and introduces new possibilities. Review Source Ailsa W. Sales And Marketing Associate Industrial Automation Used the software for: 1-2 years ### "Great ability to customize " March 27, 2018 5.0 Easy ability to track and edit leads. Pros We use this software to track potentials leads. What I most like is the ability to add custom fields to really utilise the tool . Cons Initially, the report function didn't work perfectly for us but I contacted customer support and they really quickly solved this issue for us by adding in the requested extra fields. Review Source IB Ian B. Partnet Fine Art Used the software for: 2+ years ### "Is exactly as it describes itself" August 12, 2020 4.0 Provides easy access to invaluable info (Contact details, saved documents, planned actions, etc) by several team members, at an affordable price Pros Really easy to set-up and use - can readily access what’s been entered / saved on RSS Cons A little annoying doesn’t hold Company Name, Email Address and have to renter these every time access RSS Review Source Response from Spotler August 24, 2020 Hi Ian, thanks for leaving a review. To stop having to re-enter you details each time you can use the "keep me logged in" feature. You'll find support informationhere https://support.reallysimplesystems.com/system-timeout-settings/. Best regards NC Nadine C. Business Research Consultant Construction Used the software for: 6-12 months ### "Really Simple Systems CRM really is simple" March 30, 2022 5.0 Pros I like this system because it really is simple to use, but very effective. It allows the whole team to keep up to date with all of our accounts. Cons I'd like to be able to pull off reports which included the 'Notes/Comments' on accounts. Review Source Manuel E. Tecnic Hospital & Health Care Used the software for: I used a free trial ### "Bueno" December 26, 2022 5.0 Muy buena y recomendable facilita el trabajo diario Pros Su capacidad de gestion de contactos y su seguridad Cons Algun manual de uso para persnas inexpertas Review Source PF Paul F. Bsuiness developement Packaging and Containers Used the software for: 2+ years ### "Easy to use, good CRM portal" November 2, 2022 5.0 A simple but effective CRM software Pros Easy to use to manage conatcts and marketing campaigns. Cons The sales dashboard could look and feel better Review Source DW David W. Business Development Manager Aviation & Aerospace Used the software for: 6-12 months ### "Glad to have a straightforward system, which just about covers all my needs." July 11, 2017 4.0 A compact place to store all my customer sales information. Pros I am able to contain all the relevant information about my customer in one place. I have been grateful for the prompt responses from the support team when I have had some issues. Cons Not being able to attach actual documents into the customer account. Not a big fan of cloud base systems. I have not worked out how to put alerts and reminders against specific customers, therefore I would like to be able to find this out alongside other applications, either by webinar or video link. Also just been advised that we have been upgraded from version 4 to 5. Layout is very different from the previous one. Not sure the change was necessary unless it substantially improves the ease of use. Review Source Response from Spotler July 12, 2017 Hi David, thanks very much for posting a review. You mention not being able to attach documents to a customer account. You can attach documents - there is a specific field for this on the company account page, if you scroll to the bottom. You can drag and drop a file or click to search. If you have any difficulties do please contact our support team for help on support@reallysimplesystems.com. Best regards LJ Laura J. Analytical Sales Representative Research Used the software for: 1-2 years ### "The name says it all - A very simple to use CRM platform" March 30, 2022 5.0 Pros It is very easy to navigate and view sales forecasting. Cons Quote generation within the software which is linked to product catalogues/part numbers would be useful. Review Source GD Gemma D. Marketing Director Maritime Used the software for: 2+ years ### "Flexible system which is always evolving, with outstanding support" November 20, 2019 5.0 RSS helps up keep on top of our sales pipeline, we print reports for our weekly meetings. We also use the marketing module to communicate news with prospects and clients. Plus, our after sales team use the Tasks to monitor outstanding issues. Pros The system is customisable, integrates with our email and accounting software, and the support is outstanding. Cons It would be great if the email templates were a bit jazzier, like mailchimp. Reason for choosing Spotler CRM I had used it at my previous company and found it really user friendly. Review Source SC Sophie C. Research Manager Veterinary Used the software for: 2+ years ### "RSS Review Sophie Curtis Onswitch" August 6, 2020 4.0 Pros It is easy to use and employees from a variety of backgrounds can pick it up even if not massively tech savvy. Cons I like the system itself but the support side of things could do with a tweak or two. There could be a portal (but I am not aware one exists) to raise, track and review a support ticket so that we can express the level of urgency. Review Source Reunaldo P. Senior Data Analyst Marketing and Advertising Used the software for: 6-12 months ### "Really Simple System CRM: Pros and Cons Review" February 20, 2023 5.0 Pros Really Simple Systems CRM was very intuitive and user friendly, which I appreciated. It was simple to set up and use, and I could tailor the system to my specific requirements. Customer service was also excellent, and they were always available to answer my questions and assist me when I required it. I also liked that the system was inexpensive and could be scaled to fit my budget. Cons The user interface can be clumsy and confusing. There are no options for customizing the user interface or reports. The mobile app is also very simple and does not sync with the desktop version. Finally, no integration with third-party applications is available. Review Source GH Gary H. Business Development Manager Construction Used the software for: Less than 6 months ### "Really Simple Systems CRM Review " March 26, 2020 4.0 The research and selection period was made so much easier because the support is local to Australia, but mainly that the contact was genuinely interested in assisting us find the best system for us. There was no hard sell and we have a system that is set up and tailored for us prior to starting subscription. Pros The software is very simple to navigate and can be used in a small capacity or it is adaptable to larger and more encompassing business use. The ability to tailor make the system to fit in with existing business is a real bonus. I found the RSS contact incredibly helpful, articulate and interested in what we were looking for in a CRM system. Perhaps the biggest single advantage this system has over it's competition......the demonstration was all inclusive and interactive, and delivered with true support. No request was too much and between the two of us we achieved our objectives before purchasing the product. Most impressed! Cons We have everything we need at this stage so I have not come across any cons Reason for choosing Spotler CRM The upfront service and personal interaction to achieve what we wanted. No other system representative offered to tailor the system, merely told me that it could be tailored. This is real customer service! Review Source SM Stephanie M. Director Maritime Used the software for: 2+ years ### "CRM that is what is says -Really Simple to use!" March 11, 2021 5.0 Very good so far -we could use a lot more parts of it Pros Layout, simplicity, speed, lead management and diary/actions/tasks Cons Reporting cannot work out how to produce simple reports need to ask for telephone assistance Reason for choosing Spotler CRM UK based, customer service, price, simplicity Review Source RT Rebecca T. Office Manager Hospital & Health Care Used the software for: 2+ years ### "RSS is great for small businesses" November 3, 2021 5.0 Pros RSS makes it simple and easy to send targeted marketing campaigns to our customers. Campaigns can be scheduled on a daily, weekly, or monthly basis so that marketing emails are not forgotten. Cons There isn't much that I dislike about the software. I haven't encountered any issues while using RSS over the last few years. Review Source ST Scott T. Marketing Communications Retail Used the software for: 2+ years ### "CRM System that just works" March 22, 2020 5.0 Really Simple Systems can be accessed by relevant team members. We can quickly find customer contact details and keep track of our interactions with them using the notes section. Pros Really Simple Systems loads quickly and is easy to use. Logging on is a quick process and customer information is easy to find. Having the master company account for each organisation we deal with and then the contacts for each organisation is ideal and easy to use. I would highly recommend Really Simple Systems as a great CRM. Cons Overall the software is very easy to use. Review Source Mark L. New Business Development Human Resources Used the software for: 1-2 years ### "Been using Really Simple Systems for 2 years now and I think it is great." March 27, 2018 5.0 Pros It is really easy to use and a doddle to customise. Keeps all of my records in 1 place and I can see at a glance my workload for any given day. Cons The only real negative that I can think of is that you are unable to block holidays off to prevent inadvertently making appointments. Review Source lA lisa A. recruitment director Human Resources Used the software for: 2+ years ### "great system" May 9, 2023 5.0 very user friendly, really straight forward Pros great system, very user friendly. email marketing is really straight forward to use Cons no all round good system, was impressed would recommend Review Source VR Verified Reviewer Technical Support Engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Really Simple CRM" November 1, 2018 4.0 Pros Ease of use and accessablity of the software is great. Cons The documentation of the tasks could look a little professional Review Source MN Mary N. Regional Sales Manager Libraries Used the software for: 1-2 years ### "I have used other CRM software and RSS is all you need, it is simple but useful and to the point. " December 7, 2016 5.0 Their Customer support is the best. I send an email and they respond quickly. I thought as a UK company, getting a response to a request would be the next day at best since I'm on the west coast. Some things are easy and I say Duh, but some are complex and you get the same excellent service. It is easy to do marketing campaigns, it is easy to change fields and add drop downs. You should think things out before moving forward but know that you can change a field. The flexibility is great. And there is also online help, videos, and webinars. It is simple to use and understand. Pros It really is simple. Reports are easy to run. I've used other CRM's and the reporting can be very confusing. It is not over done. It is a CRM, not trying to run your inventory or production from this software. You can pick it up on your smartphone and tablet, which is helpful for on the road sales folks. Quick support answers are always helpful. Cons The limit of the 20 fields. Review Source KH Kate H. BDE Health, Wellness and Fitness Used the software for: 2+ years ### "review" November 9, 2022 4.0 mixed reviews depending on dept Pros I like how easy it is to use and simple. doesnt require alot of training with new starters Cons cant edit quote format, quite basic compared to other systems Review Source SC Sarah C. Assistant Editor Publishing Used the software for: 2+ years ### "CRM review" April 4, 2022 4.0 Pros Easy to track and manage correspondences Cons Hyphenated names don't seem to work in the search function Review Source SB Sam B. Partner Accounting Used the software for: 2+ years ### "Good Software" November 9, 2022 5.0 Very good! Pros Ease of use, convenience and simplicity! Cons Email marketing a little difficult to use Review Source SB Stacie B. Senior HR business partner Human Resources Used the software for: 1-2 years ### "Review" April 28, 2023 5.0 Pros I like how easy it is to log and collate emails to clients with the codes Cons the CRM sometimes stops syncing the emails but you are not alerted to this so have to go back and add emails manually which is frustrating and sometimes time consuming Review Source Similar Products Featured