Basic
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Pros
This efficiency saves on staff training and promotes a quicker ROI. The owners of ShareNote are invested in their clients success and actively troubleshoot organizational issues.
I have already referred another company and she said purchasing Sharenote is one of the best business investments she's made.
Cons
There is too much upsetting with product functions. My personal phone number and address populates anytime I enter a new client or staff member.
Maybe add a feature to show what daily notes are missing.
"Sharenote Review"
Overall: I feel like the company and Sharenote are growing together at the same time. I truly believe if Sharenote revised the algorithms there will be better outcomes for the end user. Too many steps to do a simple tasks. 1.In file manager being able to delete multiple documentation at once vs deleting one document at a time. 2. When adding a new client to Sharenote. The parent/guardian information should be included in the section vs having to save the information first then going back into the client's file to add the parent/guardian information. 1) be able to select multiple notes to selected as "reviewed by admin" instead of one at a time 2) be able to select multiple notes to sign and lock instead of one at a time 3) add on date should be accessible to RC's so that they can edit/chose the correct date for it
Pros: Able to store all of my clients on a digital platform I can see who is using the service and when
Cons: There is too much upsetting with product functions My personal phone number and address populates anytime I enter a new client or staff member Cost associated with merging duplicate clients (this really doesn't make sense especially when you have multiple services). When I call customer services, sometimes no one answers the phone OR depending on who answers some reps don't have the answers to my question(s).
"Good Software"
Overall: Great Service over the years.
Pros: Ease of use very simple to use and understand
Cons: Minor Feature. Maybe add a feature to show what daily notes are missing.