# National Geomatica Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is National Geomatica the right Government solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/89030/Geo3-0/reviews --- National Geomatica 4 (21) [View alternatives](https://www.capterra.com/p/89030/Geo3-0/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of National Geomatica Ease of use 3.9 Customer Service 4.5 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CB Christopher B. Assessing Clerk/Land Use Inspector Civic & Social Organization Used the software for: 2+ years ### "very beneficial for tracking construction permits for assessing" August 8, 2017 4.0 The benefits assist with my daily duties working for the Assessor Pros All Township departments are included, which are necessary for my daily duties as a land use inspector. pertinent information at my finger tips Cons updates from assessor MODIV appear to be slow. When ownership information changes, all information pertaining should be completed on the system daily. I am finding permits from other departments when reviewing still have old owner information and not current. Our system updates with Tax Collector overnight. Information appears to be drawn from the county records, and not the assessor MODIV records. Review Source Response from Jungle Lasers August 9, 2017 Hi Chris, Thanks for taking the time to write your review. Our schedule for updating the assessor data is set by the Township. We've been directed to update it monthly. Should you feel a greater frequency would be beneficial we're happy to look into changing it, at the direction of your "powers that be." Any questions, please don't hesitate to reach out to me directly. Thanks again, Dean SA Sean A. Assistant Township Engineer Civil Engineering Used the software for: 2+ years ### "Overall the software provides a good mechanism to research and review various project permits. " June 12, 2017 4.0 Pros The software allows an easy review of various permitting modules, helping determine what approvals/denials a certain property or project has received. It also informs various Departments of each other's approvals to keep everyone in the loop. Applications are fairly easy to input and review. Cons It takes a little time to learn certain functions of the software. Changes to the modules are limited and usually require going through Customer Support which may fix the issue but might alter something else that previously worked thus requiring another change. Formatting is limited and it may take a few iterations to get the desired output. Review Source AT Andrea T. Registered Environmental Health Specialist Government Administration Used the software for: 6-12 months ### "In my experience, I have been trained on software after the kinks have been worked out of it." June 12, 2017 3.0 Pros Geo 3.0 representatives are responsive. Hopefully, the software will work out and link departments together. Cons Working out the bugs, formatting, and typographical errors. Seems like every time we do a "test run" there are more errors. Also, we do not seem to finish a program review (for example, immunizations, food inspections, complaints, etc.) completely before starting to review a new one. I'd rather have everything in place and get trained on the software. Review Source Response from Jungle Lasers June 13, 2017 Hi Ms. Trozzi, Thanks for taking your time and supplying this review. You offer some good insights, starting with your title. We appreciate the folks in your department being a part of the "building process" for the Health Department apps. It's very rewarding to have the input of various members of your team, knowing that the end result of what we're building will be exactly what the team needs, wants and that our software will work exactly as you do. We look forward to having you revisit this review down the road when all is complete and hope that we will earn a higher rating! wC william C. operations manager Used the software for: 2+ years ### "Geo3.0 if an easy to use software that helps us simplify our insanely complicated workload" June 6, 2017 4.0 Pros ease of use, creating and modifying a job. drag and drop features are fantastic. it's simple nature makes it easy to train new users Cons how occasionally a second user can log into an edit of a daily schedule and negate any changes made. its a horrible glitch that needs to be resolved Review Source Response from Jungle Lasers June 13, 2017 Hi Mr. Clifton, Thanks for your supportive and insightful review of of we've built for Key-Tech. Both Key-Tech and Jungle Lasers are always looking to improve our products and services, looking to add value each step of the way. We're proud of what we've helped you accomplish and plan on continuing to improve your processes! DD Denise D. Deputy Lic Clerk Legislative Office Used the software for: 1-2 years ### "Geo is very beneficial!" June 13, 2017 4.0 Makes my job easier. Pros It makes my job a bit easier. The basics are not too hard to do. Once you get the hang of it, you'll be able to do things automatically. Geo has never frozen on me or acted crazy. Cons I wish Geo would eliminate fields when they do not pertain to what your doing. If I have 4 options to choose from and I choose one, the fields that do not pertain to that field should be eliminated. Review Source Response from Jungle Lasers June 13, 2017 Hi Ms. Dominguez, Thanks for taking your time and writing this review. We appreciate the recognition of our "stability" and know that we do pride ourselves on keeping things running smoothly for you. As to your "wish" of eliminating unneeded fields, if you'll submit a support ticket we'll be certain to see if we can accommodate what you're looking to accomplish. LM Lauren M. Alliance Coordinator/health clerk Government Administration Used the software for: 2+ years ### "Program has potential once all the bugs are worked out." June 7, 2017 3.0 A more centrally organized system which spans different departments. Pros The functions that are offered are very promising. Some of the programs which have been set up for us are working well, others need improvement. Cons There are a lot of bugs and tweaks that still need to be adjusted and fixed. But the program is promising. Review Source Response from Jungle Lasers June 13, 2017 Hi Ms. Mann, Thanks for taking your time to write this review. Developing custom applications has its challenges and we appreciate the guidance and assistance you've shared with us. We continue to work out the hiccups, eliminate the bugs, all while tailoring the apps to the needs and wants of your department. We look forward to meeting (and exceeding) your expectations! BR Beatrice R. License Clerk Used the software for: 6-12 months ### "Geo3.0 is an excellent program. " June 12, 2017 5.0 Pros What I love the most is you have everything you need in one program at your fingertips. You can build it for your specific uses which can include multiple windows/tabs. Windows/tabs can also be connected together similar to an excel spreadsheet calculation. It's all about what you want and what you need. Customer Support is awesome. Any issues that have been addressed in a timely manner and completed with no complications. Cons The lease thing I like doesn't really have to do with the software it has to do with how you build it. Every aspect should be considered when implanting the Geo3.0 program. Who ever uses the program what their needs are, how they address various issues and concerns. Everything needs to be considered for optimum use of the program once it's built. This will help you avoid support tickets. Review Source MK Michelle K. Building Department Secretary Government Administration Used the software for: 1-2 years ### "It is a great program. Sometimes it is just difficult to navigate." June 12, 2017 3.0 Pros My favorite feature of GEO is the calendar because it allows a bridge between the building department and the inspectors. Cons There are many different "views" which can get confusing. It is also very difficult to figure out how to edit things and have them show up everywhere. Review Source Response from Jungle Lasers June 13, 2017 Hi Ms. Ketcham, Thanks for taking the time to write this review. We're happy to reduce the number of different "views" you have, just let us know. Some of our customers enjoy the flexibility of being able to look at information in different ways, so although we consider that a feature, we're happy to simplify things for you. We pride ourselves on the level of support we provide, so please reach out to us so that we can help get you over the rough spots. Thanks again! RL Robert L. Fire Official Government Administration Used the software for: 2+ years ### "Going from paper reports to electronic forms is a great time saver!" June 12, 2017 5.0 Minimize paperwork, previous to moving to this software we were still using all paper forms for all our inspections. This has eliminated the need for many of those forms and has decreased the amount of time it takes to complete an inspection. Pros The ability to access the data and reports from anywhere there is an internet connection is great. We have been able to organize all our inspections and permits in one software program. Support is willing to look at any situations we have and attempt to make corrections. Cons Conflicts occur with the dates for reinspection as well as dates for inspections in the next cycle. Sometimes it is not easy to find exactly what you are looking for. Eventually you can find what you need. Review Source Response from Jungle Lasers August 9, 2017 Hi Mr. Lewis, Thanks for taking the time to write such a thorough review. I'm asking the Development Team to look into Reinspection Dates issue, and someone will let you know what we find. MS MELISSA S. SUPPORT SERVICES ASSOCIATE Government Administration Used the software for: 1-2 years ### "OVERALL QUALITY OF SOFTWARE IS GOOD AND VERY USER FRIENDLY " June 15, 2017 4.0 Pros I HAVE USED THE SOFTWARE FOR TWO YEARS AND LIKE HOW EASY IT IS TO USE THIS SOFTWARE AND JUNGLE LASERS QUICK RESPONSE TIME FOR MY SUPPORT TICKETS Cons HOW I CAN CHANGE THE VIEW FOR MY WHOLE DEPARTMENT. FEEL AS THOUGH EVERYONES VIEW SHOULD STAY THE WAY THEY HAVE IT. Review Source Response from Jungle Lasers August 9, 2017 Hi Melissa, Thanks for taking the time to give the review. I'll check with the Development Team and see if there's a way to limit the views that can be created. We usually think of the "View" as a feature but what matters is what YOU think, not us! We'll let you know how we can solve this issue. CS Charles S. Fire Marshal Public Safety Used the software for: 2+ years ### "I have been very happy with the system overall." June 9, 2017 4.0 Pros Flexibility and ability to request changes to features that each user can utilize. Also the ability to look at other departments files and active cases. Cons Needs a better mobile platform I feel like when utilizing an iPad or similar it feels like typing within a browser. Review Source MK Margaret K. REHS Government Administration Used the software for: 6-12 months ### "Needs more Quality Assurance" June 6, 2017 3.0 Being able to compile data in one place. Pros Can be made to fit many different situations and users. We use the software for dog licensing, complaints, restaurant inspections, immunizations audits, etc. Cons Sometimes the process can be a little convoluted. Navigating the user interface can be a little confusing at times and not always very clear. Review Source Response from Jungle Lasers June 13, 2017 Hi Ms. Karl, Thanks for your candid review. As you're aware, we're custom developing the apps for your team, and our processes are under constant reevaluation. Once everything's complete we hope you'll return to this review and be able to offer higher praise for our improvements. PV Paul V. Construction official Used the software for: 2+ years ### "I never hesitate to reach out if I have a question or issue" June 16, 2017 5.0 Pros They always answer the phones and quickly reply to emails. I like join.me sessions they expedite solving issues Review Source Response from Jungle Lasers August 9, 2017 Hi Paul, Thanks for the kinds words. We're always to help, so please don't hesitate to reach out anytime. KR Khareen R. Bookkeeper Used the software for: 1-2 years ### "Geo3.0 is easy to use and easy to train others on. It perfect for the workplace." June 19, 2017 5.0 Pros Again, the ease of use is what I like the most. I work in the Vital Statistics Office and I find that Geo3.0 easily allows me to create files and print them as well as print receipt and keep track of daily revenue. Review Source Response from Jungle Lasers August 9, 2017 Hi Khareen, Thanks for the kinds words! We're proud of what we've built for your department and are always happy to hear any suggestions you have. PV Paul V. Construction official Used the software for: 2+ years ### "Awesome customer service software is great" June 8, 2017 5.0 Pros The software is user friendly and customizable it really is a pleasure to use every day. The ability to use it on my tablet and phone is also a great feature Review Source cW chienan W. administrative support Used the software for: 2+ years ### "information at your finger tips. very easy to use and look up information" August 8, 2017 5.0 one stop shop to process permit applications to various towns and without having to request numerous separate payments. Pros it is setup so we do not have to work the math separately when figuring out charges per square footage etc. Cons up loading/attaching maps or drawings from folder or google maps it is not compatible and gives an error message or does not attach Review Source Response from Jungle Lasers August 9, 2017 Hi Chienan, Thanks for your review. We weren't aware that you were having trouble with the uploads. Please put in a Support Ticket and we'll have the team take a look at it. bC brad C. fire inspector Public Safety Used the software for: 1-2 years ### "makes doing my reports for inspections easier to do " June 7, 2017 4.0 Pros I like that it is customize-able to work for our organization and is easy to use. I like that multiple people can do the same thing at once and it is all in the same system so others are kept in the loop. Review Source RN Robert N. Plumbing Inspector Government Administration Used the software for: Less than 6 months ### "I use it daily and have had a few minor hiccups but they seem to get rectified" August 9, 2017 3.0 Project history Pros Being able to look at history of projects past and present. We can see if there were ever any inspections and if there were then we can identify the dates and the type of inspection Cons The tablet that is supplied for mobile use. I have had too many problems with it so I prefer to come back to the desk top and enter my results. Review Source Response from Jungle Lasers August 9, 2017 Hi Mr. Nelson, Thanks for taking the time to write the review. There's a new "User Interface" that sizes the info according to the size of browser. Please send in a Support Ticket and we'll have someone walk you through the process of switching to that new interface. Let us know if that improves your experience with the tablet. LG Liz G. Deputy Clerk Used the software for: 2+ years ### "the office enters payments and schedules inspections" August 16, 2017 4.0 Pros Our residents are able to request inspection off our website, the ease of getting on the website while working in other sites Cons difficulty with finding where we need to go to post payments, we have a hard time trying to put in payments Review Source PV Pamela V. Customer Service Representative Government Administration Used the software for: 1-2 years ### "At first a somewhat clunky program, but support staff has been great in making suggested changes." January 18, 2018 3.0 There's a great benefit in having an easy-to-work-with support team. Pros I appreciate the help of the support staff who are quickly responsive to suggested changes, and deliberate in trying to make the program more user-friendly and efficient. Cons There's an ongoing issue with the program defaulting to previously-used modules (or displaying an incorrect heading) when more than one tab is open -- which we like to do, so that one tab can be a working module, while the other is accessed for research. Review Source MH Matt H. Owner Retail Used the software for: Less than 6 months ### "National Geomatica review" March 15, 2019 4.0 Pros Ease of use along with installation of product. Overall a very good Product Cons Overall a good product have not had any issues Review Source Similar Products Featured