--- title: "CERVIS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CERVIS Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more." source_url: "https://www.capterra.com/p/89032/CERVIS/" page_type: "product" language: "en" --- # CERVIS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CERVIS ## What is CERVIS? At CERVIS, we understand the importance of a well-coordinated volunteer effort. That’s why we are passionate about providing volunteer management software that comes alongside your organization to help create an excellent experience. Our software offers easy online scheduling, automatic reminders, unmatched training + support, & unlimited volunteers at no additional cost. Our goal is to allow you to focus on developing relationships & programs that achieve your mission & grow your impact. ## What is CERVIS used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CERVIS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cervistech.info/&name=CERVIS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CERVIS 4.3 (18) VS. [4.8 (206)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price $600 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (18) Ease Of Use 4.6 (1,986) Value For Money 4.9 (7) Value For Money 4.8 (927) Customer Service 4.2 (18) Customer Service 5.0 (859) ## CERVIS alternatives [4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/) Starting price $315.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/) Starting price $3790.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (95)](https://www.capterra.com/p/145964/Get-Connected/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/89032/CERVIS/alternatives/) ## FAQs about CERVIS Overview ### Which roles and teams benefit most from CERVIS? CERVIS is most used by volunteer managers, coordinators, and community outreach teams that need to recruit, schedule, and communicate with volunteers efficiently. Operations, development, and program leaders use it to track participation, support events and service delivery, and keep volunteer data organized for reporting, fundraising, and cross-team coordination. Answer based on 16 reviews Overview ### What company size and specific industries is CERVIS built for? CERVIS is designed for community organizations, schools, cities, businesses, churches, and professional associations worldwide. It is suited for organizations of various sizes that need volunteer management software, especially groups in civic, education, faith-based, business, and membership-based sectors. Features and Usability ### What are the key features of CERVIS? CERVIS offers volunteer management, volunteer recruiting, registration management, event scheduling, and attendance tracking for nonprofit programs. It also includes membership management, CRM, contact and member databases, customizable forms and reports, SMS messaging, email reminders, a self-service portal, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? CERVIS starts at $25 per month for the Basic plan, which suits simple, one-time activities without hours tracking. Standard costs $100 per month and adds hours tracking, expanded reporting, and multiple access levels. Premier is $175 per month. All plans include unlimited volunteers, unlimited administrators, and unlimited customer support. Integrations ### Which third-party tools and platforms does CERVIS integrate with? CERVIS integrates with Blackbaud CRM, Blackbaud Fundraising, Blackbaud Raiser's Edge NXT, Blackbaud eTapestry, and Salesforce.org Nonprofit Cloud. These nonprofit and fundraising integrations connect CERVIS to major donor management and CRM platforms used for volunteer and constituent data handling. Getting Started and Support ### What training and onboarding options does CERVIS offer? CERVIS provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference materials and videos provide self-paced learning and feature walkthroughs for users needing step-by-step guidance. Getting Started and Support ### What customer support options does CERVIS offer? CERVIS provides email/help desk support, a FAQ/forum, a knowledge base, and chat. These channels give users multiple ways to find answers or contact support directly. No reviewer feedback on support experience is available here, so no claims can be made about response speed or helpfulness. ## Features AI summary Based on 4,517 Nonprofit reviews Capterra reviewers highlight the following as the nonprofit features buyers care about most: - **Electronic Payments** (**63%** of reviewers rated this feature as critical) - **Credit Card Processing** (**65%**) - **Fundraising Management** (**49%**) CERVIS includes other nonprofit capabilities that reviewers also rate highly, including **Member Database** (**57%**) and **Registration Management** (**51%**). Together, these features help organizations keep supporter records organized, manage sign-ups more efficiently, and give teams the information they need to coordinate programs and community participation. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Assignment Management Assign issues and tasks based on availability or required skills CERVIS 44 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Recognition Management: Track volunteer performance and award those who exceed certain criteria - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers --- Get Advice We can help you find the software with the features you need. Features 4.3 (11) 4.3 Based on 11 reviews ## Pricing Value for money 4.9 (7) [View pricing plan details](https://www.capterra.com/p/89032/CERVIS/pricing/) Basic $25.00 Flat Rate,Per Month It includes: - Automated Registration - Create Volunteer Opportunities - Customize Application - Event Roster - Event Tracking - Unlimited Administrators - Unlimited Volunteers - Volunteer Self-Scheduling Standard $100.00 Flat Rate,Per Month It includes: - Comprehensive Group Management - Custom Data Reports - Custom System Access Levels - External CRM Integration - Multi-Site Management - Print Volunteer Mailing Labels - Print Volunteer Nametags - Set Registration Restrictions - Track Volunteer Hours - Web Services API Premier $175.00 Flat Rate,Per Month It includes: - Automated Waitlist Management - Automatic Reminder Emails & Texts - Automatic Thank You Emails - Comprehensive Reservation Management - Extensive Terms & Conditions Typed E-Signature - Recurring / Repeating Multi-Day Events - Track Checklists of Volunteer Tasks - Volunteer Awards & Badges - Volunteer Mobile Device Sign-in / Sign-Out - Web-Based Sign-in / Sign-Out Console Enterprise Contact Vendor for Pricing Value for money 4.9 (7) 4.9 Based on 7 reviews ## Integrations [ Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[ Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)[ Blackbaud CRM](https://www.capterra.com/p/178085/Blackbaud-CRM/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (18) 4.2 Based on 18 reviews ## User reviews Overall rating 4.3 Based on 18 reviews Filter by rating 5(10) 4(4) 3(2) 2(2) 1(0) Mentioned topic Sorted by most recent MJ Melissa J. Development Manager Non-Profit Organization Management ### "Volunteer Management " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 March 2, 2021 It was average. This system would be fine for smaller organizations but is not intended for an organization with thousands of different volunteers and hundreds of different opportunities for volunteers. Pros The features we liked most about the software was the reservation feature and the ability to create as many shifts/locations that we needed We were able to have different "point persons" for each reservation which was nice as many companies and organization have different leads for different departments. Cons The system is lacking in the customizability arena. There were a lot of items we could not customize such as different fields we wanted to be added unless we wanted them added to the whole system. The reporting on this software is less than desirable, especially for a large organization with thousands of volunteers. We were not able to drill down into data at all with this system to better understand our volunteer base. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PV Preethi V. Graphic Design Non-Profit Organization Management ### "Good software for volunteer management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2018 Good Pros Makes it easy to recruit volunteers, schedule their shifts and communicate with them. Cons nothing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ken S. Volunteer Manager Non-Profit Organization Management ### "Cervis Non Profit Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 3, 2018 Excellent overall experience. Pros Support, Easy to use, Functional and productive. Cons Creation of Reports and forms could be more flexible and personalized. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Case Manager Political Organization ### "Software Doesn't Work for Group Volunteers" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 12, 2018 They did not deliver on what was promised. We do not recommend this software. Pros The automatic emails and ease of use for event volunteer registration. Cons It does not work for groups and while their customer service is prompt, the software is not customization but it was sold to us that way. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 11, 2018 Hi Ariel, We are sorry that you are not fully satisfied with our software. We serve organizations that range in size from a few dozen volunteers to several hundred thousand volunteers and we strive to offer the best customer service and software experience in the industry. Our group management functionality tends to be a favorite of our larger customers who use CERVIS to manage thousands of groups. We offer more built-in customization options than any other volunteer management platform and we also offer in-depth, personalized training and consulting. We strive to have highly satisfied long-term customers, so our professional, non-commission based, sales staff is very up-front about the capabilities of our software. Our 30-day money back guarantee ensures organizations can cancel their account if it does not meet their expectations. Since you are a current customer, please feel free to reach out to our support team for assistance in utilizing CERVIS to better meet your needs. MM Michael M. operations manager ### "Great program for tracking Volunteers!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2018 Great volunteer tracking software. Pros Customizability is key here, you can make this software do whatever you want essentially. set up multiple locations, make only specific location available for an individual. waivers are built into this software so you don't have to track the paper aspect anymore, the waivers can be 100% percent your companies. we also use this for community service workers as well. this is a great program hands down. geofencing is built in so that people are only able to check in when they are at the designated location which helps to prevent fraud. people can check in from phones and tablets as well a pc's. customer service is great as well, I've never had an issue to date and they have always been very helpful. Cons The cons are basically the limitations of the users, if you don't want to put the time into setting up and properly utilizing this reporting software, then it's probably not for you. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Camellia C. Volunteer Coordinator and Development Assistant Construction ### "CERVIS has been a game-changer in our office in how we handle our volunteers, programs and more!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2017 We are able to turn volunteer coordinating into volunteer management utilizing this system so volunteers can look at opportunities and volunteer on THEIR time rather than us telling them about opportunities that are in OUR time. Pros We love the reliability of the customer support team, the features and how much we get to save compared to other volunteer management systems in the market. Cons The ease of use for volunteers who do not use the system daily needs work on. We get our most complaints from volunteers who do not like how many steps it takes to register for a volunteer opportunity. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Camellia C. Volunteer Coordinator and Development Assistant Construction ### "Habitat for Humanity of Northwest Metro Atlanta Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2016 After buying and utilizing CERVIS in February of 2016, our office noticed a significant increase in volunteer recruitment and retention. After only eight months of use, the office was able to integrate not only the development department with the system, but our family services and construction departments as well. The first year of implementation went smoothly, and we are looking forward to another year even more skilled with using the system. Keep up the great work! Pros The reporting, data-capturing, and noticeable retention rates after buying CERVIS have been immeasurable to our office. CERVIS has made the volunteer coordinator position one of management with it's hands-off structure for the volunteer coordinator, and more hands-on for the volunteers, making them feel more in control of when they volunteer. Cons Volunteers have a more difficult time using the system because of all the little steps it takes to register for events. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Turner M. Non-Profit Organization Management ### "Habitat Omaha" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 15, 2016 Overall very pleased. I would say 75% of our volunteers will use the software. I'm not sure how to remedy this, but lots of our larger corporate sponsors and elder Church coalitions refuse to use the system. I wonder if there was an even simpler version of this program these organizations could use? Pros Customer service is quick to respond Economical Straight forward user interface Cons Returning users can get confused with not initially setting a password Sometimes a phone conversation would be helpful. Completely aesthetics - lots of users joke about the name CERVIS looking very close to CERVIX Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Susan D. Volunteer/Food Drive Coordinator ### " I cannot recommend this software enough!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 3, 2016 I have managed volunteers for many years and this is by far the best software ever for volunteer management. The volunteers sign up online, choose the events they wish to participate in online and can print out their hours from home online. I know our hours have increased since we started using this software just because we are capturing ALL our hours now. Reports are so easy and also simple to read and understand especially for people not familiar with what managers do. The customer service is fantastic. They get back with me within an hour! Now you just cannot beat that! I recommend this software to EVERY volunteer manager I come in contact with. I could not be happier and would recommend this to anyone wanting to track volunteers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kevin M. Director of Communications ### "Make sure it is the right fit for your vertical market workflow" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 0.0 0.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 26, 2016 Make sure you demo the product thoroughly and understand what IS and is NOT customizable for your workflow. We are a large organization (5,000+ volunteers) and had a workflow that was not aligned well to this product. I don't doubt it is the right product for some vertical markets- but ours (public school volunteers) was not one of them. After taking the training (which was very good) and trying to integrate into our workflow and systems with my staff and other departments involved in the workflow- we found it to not handle our needs. After 60 days, I asked for a refund of the unused annual license portion we had used. (Minus the setup and training fee). I was disappointed to hear that Cervis policy did not allow for such. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 1, 2016 At CERVIS, we make every effort to make our software as customizable as possible, but sometimes we are not able to meet uniquely specific needs. We partner with many large organizations (some with over 100,000 volunteers), and CERVIS aligns well with their varying types of workflows. We strive to have highly satisfied long-term customers, so our professional sales staff is very up-front with prospective users about CERVIS¿ capabilities. In this particular instance, after reviewing customer documents, we advised that CERVIS would not be an ideal fit based on their unique workflow, but the customer chose to purchase anyway. We happily offer a no hassle, no questions asked, 30-day money back guarantee. We also offer monthly plans for organizations that are not ready to make an annual commitment. We really appreciate you taking the time to read our software reviews and look forward to discussing your organization¿s specific needs. 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