# Arbutus Audit Analytics Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Arbutus Audit Analytics the right Audit solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/89097/Arbutus-Audit-Analytics/reviews --- Arbutus Audit Analytics 4.6 (7) [View alternatives](https://www.capterra.com/p/89097/Arbutus-Audit-Analytics/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 7th, 2025 # Reviews of Arbutus Audit Analytics Ease of use 4.6 Customer Service 4.8 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SR Samantha R. Internal Auditor Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Saves Me TIme" December 19, 2018 5.0 Pros Arbutus is easy to use and performs tasks that I used to spend a great deal of time working on. The customer service is amazing. They will come out and train you and even update the program based on our business needs. Cons Although the "Help" menu does a good job of explaining how to used different functions in the software, it would be nice to see more examples. Script writing is not easy for me, so it would be nice to have more examples of how to write scripts. Maybe some video tutorials. Review Source MW Matthew W. Manager Used the software for: ### "Great Product" February 19, 2010 5.0 The tool is very powerful and can do a great amount of complicated calculations and filtering if you know how to script it out. Tech support more than makes up for the gaps in documentation with the product. This product has become an integral piece of my practice and I could not do my job without it! Pros Performs complicated calculations and filtering quickly. Nice scripting and automation capabilities. Top notch customer service. The company takes into account feedback from all customers, and will often update is product to accomodate special needs or requests. Cons Documentation could be more robust. It can be difficult to figure out scripting techniques based soley on what's available in the help file. Need more examples to learn from. Also, there could be more consistancy between log output and script commends and verbiage. Review Source John S. Social Media Consultant Marketing and Advertising Used the software for: I used a free trial ### "A good data analysis and audit software solution." February 17, 2023 4.0 Overall, Arbutus Audit Analytics is a powerful and versatile software solution that can help businesses detect and prevent fraud, manage risks, and improve performance. Pros Arbutus Audit Analytics is known for its powerful data analysis capabilities, with a wide range of functions and features that can help auditors and investigators detect anomalies, identify patterns, and uncover potential fraud. The software has an intuitive interface that makes it easy to learn and use, even for non-technical users, and provides comprehensive training and support to help users get the most out of the software. This includes training courses, webinars, and online resources. Cons While Arbutus Audit Analytics has an easy-to-use interface, the software can be complex, and users may require some time to learn how to use all the features effectively. Can be expensive, which may make it less accessible for small businesses with limited budgets. Review Source MR Margie R. Shareholder Used the software for: ### "Great Customer Service" February 23, 2010 4.0 Definitely would recommend. In fact, I just recommended it to an individual at the white collar FBI group this morning. Pros Customer service is what makes Analyzer heads and shoulders above ACL and Idea. Kurt is great and always willing to help out with queries and trouble shooting. I feel like my feedback is being considered for the next version to make it the best product out there. Cons I have come across a few bugs which have caused me significant extra hours to work throug, however the customer service in addressing these items is always excellent. Review Source JS Jonathan S. Sr. Systems Analyst Used the software for: ### "Arbutus Query is a great solution" February 23, 2010 5.0 Arbutus Query fit our needs and has the best product support. Pros Installation and upgrades are very straight forward. Robust and reliable features. Excellent product support. Cons Not every feature is completely intuitive, but the Arbutus support staff always provide quick answers and often have innovative solutions. Review Source LO Lasisi O. IT officer Used the software for: ### "THE ANALYTICAL SOLUTION" April 11, 2018 5.0 Pros This audit analytics is an audit management solution. The risk management is top notch, plus it’s compatible with the windows OS which is widely available Cons As much as I would recommend it, I till be good if there is a way to use it on mobile devices, even if it’s just to monitor remotely. Review Source NP Nataliya P. Project Leader Used the software for: ### "Arbutus Review by NYCHA" March 1, 2010 4.0 We would recommend using ARBUTUS. Pros We are using ARBUTUS mainly to create reports in EXCEL format based on mainframe data. We don't use many other ARBUTUS features.For our purpose ARBUTUS is convenient and easy to use. Cons We didn't encounter any major problems with ARBUTUS so far. 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