Likelihood to Recommend:Not LikelyExtremely Likely
Pros: Apptio empowers its users to cost out IT financials in ways that are not possible with other products. Through its compute engine and industry benchmarks, I really like that I am able to get the total cost of ownership of my technology products. This transparency enables me, and my organization to isolate and address costs that are driving up expense.
Cons: Performance has been an issue in the 3 years that I have used this product. This is a cloud based solution and the reporting environment that I leverage has had its share of issues.
Overall: Identifying cost drivers of technology product expenses has elevated the level of conversations I am able to have with my IT and business partners. Through the power of apptio I'm able to answer detailed questions about financials through automated costing reports / root cause analysis. This tool has been a game changer in my career and as well as my peers.