--- title: "SYNERGY Shop Management System Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SYNERGY Shop Management System Software - reviews, pricing plans, popular comparisons to other Auto Body products and more." source_url: "https://www.capterra.com/p/89218/Shop-Management-Systems/" page_type: "product" language: "en" --- # SYNERGY Shop Management System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SYNERGY Shop Management System ## What is SYNERGY Shop Management System? ImEX Systems Inc. specializes in shop management systems and shop automation solutions. Our core products focus on providing functionality to collision and mechanical repair facilities that enable them to increase throughput, eliminate paperwork, and ultimately increase profitability. In addition to the SYNERGY management system, we continuously look for ways to integrate the latest technologies into the platform. ## What is SYNERGY Shop Management System used for? [Auto Body](https://www.capterra.com/auto-body-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SYNERGY Shop Management System Overview Updated August 2026 AI summary SYNERGY Shop Management System supports auto body businesses of all sizes with tools for accounting, billing and invoicing, customer records, parts management, and vehicle tracking. Notable features include inventory control, job costing, labor rates, maintenance scheduling, and work order management. It is available for deployment on Linux and Windows, with onboarding and chat support options for teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SYNERGY Shop Management System 5.0 (1) VS. [0.0](https://www.capterra.com/p/170712/Collision-Repair-Management-System/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 0.0 (661) Value For Money 0.0 (0) Value For Money 0.0 (623) Customer Service 5.0 (1) Customer Service 0.0 (591) ## SYNERGY Shop Management System alternatives [ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (661)](https://www.capterra.com/p/201737/ARI/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201737/ARI/) Highest Rated [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [4.9 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) [4.3 (45)](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) [4.1 (79)](https://www.capterra.com/p/145351/Manager-SE/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145351/Manager-SE/) ## FAQs about SYNERGY Shop Management System Overview ### What company size and specific industries is SYNERGY Shop Management System built for? SYNERGY Shop Management System is designed for collision repair and auto body repair facilities of any size that want to improve profitability and shorten cycle times. It is aimed at businesses in the automotive repair sector, especially shops focused on collision work and body repair operations. Features and Usability ### What are the key features of SYNERGY Shop Management System? SYNERGY Shop Management System includes accounting, billing & invoicing, and customer database tools for managing shop records and transactions. It also offers inventory control, parts management, and vehicle tracking, plus job costing, labor rates, maintenance scheduling, service history, scheduling, and work order management. Getting Started and Support ### What training and onboarding options does SYNERGY Shop Management System offer? SYNERGY Shop Management System provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports direct instruction, live online sessions and webinars provide guided remote learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does SYNERGY Shop Management System offer? SYNERGY Shop Management System provides chat support. The catalog lists this as the available support channel, and no reviewer feedback about support experience is available to describe response times, helpfulness, or common frustrations. ## Features AI summary Based on 170 Auto Body reviews Capterra data shows that buyers of auto body software rank the following features as their top priorities: - **Billing & Invoicing** (**51%** of reviewers rated this feature as critical) - **Invoice Management** (**59%**) - **Quotes/Estimates** (**51%**) SYNERGY Shop Management System supports **Billing & Invoicing**, which helps shops handle charges and collect payments more efficiently. However, it does not include **Invoice Management** or **Quotes/Estimates**. Instead, it offers other features that reviewers also rate as important, including **Customer Database** (**56%**), **Service History** (**52%**), and **Work Order Management** (**41%**). These features give teams a clearer view of customer records, past repairs, and active jobs, helping businesses stay organized and keep repair work moving from intake to completion. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Inventory Control Monitor product stock levels Job Costing Calculate total itemized costs, including initial costs and any changes Labor Rates Track, manage, and standardize customer rates for services performed by technicians SYNERGY Shop Management System 12 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Inventory Control: Monitor product stock levels - Job Costing: Calculate total itemized costs, including initial costs and any changes - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Parts Management: Track parts inventory levels and manage re-stocking - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent WZ WALTER Z. PRESIDENT ### "Best decision I could have made" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 10, 2010 Love the custom features. We save many trees by going paperless The wireless imaging priceless! Not a cheap system but it only took 9 months to recover the investment. It is good. Pros We put over $300,000 per month through the shop here. Having a responsive, intuitive shop system is a must have for us. As one day of production means that tens of thousands of dollars are at stake, we simply cannot accept anything else. My estimators love the data transfer, it is fast and accurate. The parts ordering module saves us hours of time a day. The ImEX technical support people have always been very responsive, they also supply and service all of our computers and network equipment. The convenience of having one company looking after all our needs just cant be beaten. Cons Would have liked a better deal... I guess, you have to pay for a top line product. But value is still there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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