# SYNERGY Shop Management System Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SYNERGY Shop Management System Software - reviews, pricing plans, popular comparisons to other Auto Body products and more. Source: https://www.capterra.com/p/89218/Shop-Management-Systems --- # SYNERGY Shop Management System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SYNERGY Shop Management System ## What is SYNERGY Shop Management System? ImEX Systems Inc. specializes in shop management systems and shop automation solutions. Our core products focus on providing functionality to collision and mechanical repair facilities that enable them to increase throughput, eliminate paperwork, and ultimately increase profitability. In addition to the SYNERGY management system, we continuously look for ways to integrate the latest technologies into the platform. ## What is SYNERGY Shop Management System used for? [Auto Body](https://www.capterra.com/auto-body-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SYNERGY Shop Management System?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.thinkimex.com&name=SYNERGY Shop Management System) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SYNERGY Shop Management System 5.0 (1) VS. [4.6 (97)](https://www.capterra.com/p/170876/Fullbay/reviews/) Starting Price Contact vendor Starting Price $188 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (97) Value For Money 0.0 (0) Value For Money 4.7 (90) Customer Service 5.0 (1) Customer Service 4.7 (94) ## SYNERGY Shop Management System alternatives [4.7 (35)](https://www.capterra.com/p/151174/Orderry/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/170712/Collision-Repair-Management-System/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (4)](https://www.capterra.com/p/230031/AutoServ1/#reviews) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about SYNERGY Shop Management System Overview ### What company size and specific industries is SYNERGY Shop Management System built for? SYNERGY Shop Management System is designed for collision and auto body repair facilities, especially shops focused on improving profits and reducing cycle times. The product is suited to businesses in the automotive repair sector rather than general service companies, making it a fit for specialized repair operations of varying sizes. Features and Usability ### What are the key features of SYNERGY Shop Management System? SYNERGY Shop Management System offers accounting, billing and invoicing, and customer database tools for shop administration. It also includes inventory control, parts management, job costing, labor rates, and work order management, plus maintenance scheduling, service history, scheduling, and vehicle tracking for service operations. Getting Started and Support ### What training and onboarding options does SYNERGY Shop Management System offer? SYNERGY Shop Management System provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online options support guided instruction, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does SYNERGY Shop Management System offer? SYNERGY Shop Management System provides chat support for customer help. Support appears limited to this channel in the catalog data, so users should expect chat-based assistance for questions and issues. No reviewer feedback is available to describe response speed, helpfulness, or common frustrations with support. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Inventory Control Monitor product stock levels Job Costing Calculate total itemized costs, including initial costs and any changes Labor Rates Track, manage, and standardize customer rates for services performed by technicians SYNERGY Shop Management System 12 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Create, manage, and send invoices or bills to customers A collection of customer information such as contact details, demographics, previous interactions, etc. Monitor product stock levels Calculate total itemized costs, including initial costs and any changes Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Track parts inventory levels and manage re-stocking Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Real-time vehicle tracking for monitoring location, route, speed, etc. Creating, assign, and track jobs and/or tasks for work orders ## Pricing ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent WZ WALTER Z. PRESIDENT ### "Best decision I could have made" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 10, 2010 Love the custom features. We save many trees by going paperless The wireless imaging priceless! Not a cheap system but it only took 9 months to recover the investment. It is good. Pros We put over $300,000 per month through the shop here. Having a responsive, intuitive shop system is a must have for us. As one day of production means that tens of thousands of dollars are at stake, we simply cannot accept anything else. My estimators love the data transfer, it is fast and accurate. The parts ordering module saves us hours of time a day. The ImEX technical support people have always been very responsive, they also supply and service all of our computers and network equipment. The convenience of having one company looking after all our needs just cant be beaten. Cons Would have liked a better deal... I guess, you have to pay for a top line product. But value is still there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.