Punchlist.net

FinishLine Software


4.5 / 5
15 reviews

Who Uses This Software?

Designed for general contractors, real estate developers, architects, hospitals, schools & manufacturers. FinishLine Software streamlines punch list inspections and the reporting process.


Average Ratings

15 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Punchlist.net
  • www.punchlist.net
  • Founded 2008
  • United States

About FinishLine Software

FinishLine Software is a solution for construction punch list and inspections. Manage and streamline punch lists, QA/QC efforts, safety issues, field observations, warranty, and completion lists. Easily share reports with subcontractors via email. An intuitive and well-tested approach to construction list management. Clients save time and money by improving the inspection and reporting process. FinishLine can be used for small projects to larger projects requiring over 100 users.


FinishLine Software Features

  • Collaboration
  • Commenting / Notes
  • Document Management
  • Drag & Drop
  • Drawings Integration
  • Include Photos In Reports
  • Issue Tracking
  • Quality Control Checklist
  • Task Management
  • Accounting Integration
  • Budget Tracking/Job Costing
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • CRM
  • Equipment Tracking
  • Estimating
  • Incident Reporting
  • Mobile Access
  • Offline Access
  • Residential
  • RFI & Submittals
  • Subcontractor Management
  • Contractor Database
  • Insurance Tracking
  • License Tracking
  • Permit Tracking
  • Skills & Competencies
  • Task Management
  • Work Hour Tracking
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management

FinishLine Software Reviews Recently Reviewed!


Finish Line Software Review

May 31, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Copy mode and ability to copy items from one unit to another.

Ability to detail exactly what and where the item is.

Number and detail of filters that can be used.

Ability to easily change any part of an item when inputting.

Autofill of subcontractors for certain item types.

Ability to draw on photos and easily upload photos from gallery.

Cons: Length of time for items to load when inputting or trying to view items (mainly on desk top version).

Difficulty of making an easy to read report without having to adjust it manually in Excel.

Inability to see only open items during PM punch instead of both GC Verified and Open.

Inability to select multiple pictures from gallery at once to attach to an item instead of doing them one by one.

Difficulty of running reports that I need. Need a more customizable template to show what I need.

Inability to add favorites to a unit and have it automatically fill 'Entire Unit' in the space column instead of where the dot is located.

Overall difficulty of usage. Subcontractors struggle with the software and make coordination of viewing/completing their items by using the software difficult and therefore I must print out their lists which are difficult to read for them.

Wish there were 3-D BIM models for the units to more accurately show where items are located instead of needing to word location because many contractors find it difficult to understand/read/comprehend.

Software needs to be dumbed down with older workers in mind that have never used an ipad.

Overall: Overall experience has been a learning experience but overall good. As I am younger and have experience with computers and tablets, I feel it is much easier for me than for others. Wish things were a little easier to find and ask questions (such as a FAQ tab) but pleased with support from the rep.

FinishLine for Punchlist

May 21, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The options within the report function allow the general contractor to manage a punchlist efficiently and make sure all items are taken care of as needed by each subcontractor.

Cons: The front end set up of FinishLine can be intimidating if the user has not done it before. Additionally, new users are often intimidated by having to scroll through multiple menus to create a single punch. I don't know that this can be solved because the menus at each punch are necessary to create the data behind the punch to sort the items.

Overall: We are using FinishLine software to create multiple levels of punchlist to distribute to subcontractors and keep track of what outstanding items are left. It has an efficient distribution system that allows us to send targeted punches to subcontractors when needed.

Vendor Response

by Punchlist.net on May 31, 2019

Hi Dennis, thanks for your review. We're glad to hear about your positive experiences with FinishLine for managing punchlists and distributing items to subcontractors. As for the front end setup challenges, if there's anything specific the support team can help to improve this - please don't hesitate to reach out.

One feature that might be useful in speeding up adding punches if they are repetitive, is the Favorites option or Copy by Dragging. These can be found in the expandable menu on the tablet version and will bypass the multiple menus. Thanks again for your honest feedback.

FinishLine List Management System Review

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm using finsihline since 2014, and till we continue the same.... it is one of the best punch list management software i ever used. One of the best thing is it is very user friendly, i trained many of our users in my project and they were all happy to use it.

Customer support services are extremely good.. each and every support cases, Finish line support team provided great support. Thank you rep for your great support.

Cons: Nothing; in my experience, when we work on web version is quiet slow; it is not the issue of finish line, it is a matter of internet bandwidth at end user point...

Overall: As i worked as an administrator for Finish Line in a Big project in doha, used more than 1000 plans , Finish line is good , easy to use, easy reporting tool.....and i will recommend to the next project too..

Vendor Response

by Punchlist.net on May 31, 2019

Thank you for your feedback and review, Suhas. We also appreciate your recommendation to the next project. It's great to hear that FinishLine has been so useful for punch lists and that you've had very positive experiences with the support team. We're happy to help.

Finishline Software review.

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the traceable documentation that is offered, allowing me to work in the fast paced construction industry and be able to go back and seek data. During punch list it is critical to stay organized with these reports, and having this software, does most of this work for me.

Cons: I really don't have a dislike, other than when other subcontractors do no utilize this software to its main potential. I have tried to step in and ensure subcontractors follow through, but this is an inevitable struggle.

Overall: On top of the software capabilities, I would like to thank CSRs for being great supports during the training and execution portions of the project. They are always prompt and thoughtful with responses and this is much appreciated!

Vendor Response

by Punchlist.net on May 31, 2019

Hello Kyle, thank you for your review. It's great to hear that FinishLine is streamlining your punch list processes. We're happy to hear the support team has been helpful too!

Getting subcontractors onboard can be challenging. If it would be helpful, there's a short "FinishLine for Subcontractors" PDF in the online user resources section. I understand not all subs have the time to review such documentation, but it's a possible solution. If there's anyway we can help improve this with additional training or perhaps assisting with strategizing a rollout plan, please get in touch - we'd be glad to assist.

Thank you again for your feedback, Kyle! We appreciate your time and assistance.

Usability & Functionality

May 22, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software allows you to create unparalleled reports regarding the information put in.

Cons: Speed would be one the biggest cons, even when on Desktop at times is slow.

Overall: This Finishline software has solved countless of communication issues between the CM/PM/AOR/ and Consultants for our projects. Being able to assign deficient items and send out a complete list of items almost automatically is one of the biggest benefits of using this software.

Vendor Response

by Punchlist.net on May 30, 2019

Hello Daniel, thank you for your feedback. It's great to hear that reporting has been so useful for you and your team. We understand that speed can be a concern, especially when working in the desktop version. This is an area that our development team is working on improving in the future. Thanks again for your insights.

Punchlist & Photo organizer

Jun 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability and ease of creating a report is amazing.

Cons: every once and a while the program will have a glitch and shut down. I will loose only the data that I am putting in at that time. But it is annoying.

Overall: documenting the progress of the work with time stamped photos.

Vendor Response

by Punchlist.net on July 03, 2019

Hi Michael, thank you for taking the time to write a review. Our support and development teams have reached out and will continue to troubleshoot the glitches you've mentioned. We're glad to hear that the reporting features have proven to be useful. It's also great to know that that new time stamped photos are helpful, especially since that's a relatively new addition to the app. Thanks again for your honest feedback and continued business.

Best Suport Team

May 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the Fact that in a mater of minuets I can usually get the support I need to resolve an issue I may be having.

Cons: The cost to set up multiple trade drawings in the system.

Overall: Keeping track of "Punch list" is a breeze especially with other contractors being able to use it at the same time.

Vendor Response

by Punchlist.net on May 29, 2019

Thank you for your helpful feedback, David. We're happy to hear about your experience with the FinishLine Support Team! As for the setup costs for multiple drawings (such as MEP), we understand this can be a challenge. We want to make sure you're getting everything you need. I'll have a member of the sales team reach out and we can work on something to hopefully resolve this issue in the future. We appreciate your time and assistance, thanks again.

Overall among the best out there!

Sep 06, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use, ability to learn and overall time savings.

Cons: No as much customizable options, like with an old fashioned Excel sheet. Also it won't track multiple subs/trades. For example; if you have to "move a light", first it's the electrician, then dry waller and painter. Instead of being able to program in those sequences you have to add three items, you could set it up in Excel prior.

Overall: Being in the industry for over 30 years technology that is easy to learn is great! It cut the overall time of the punch and completion list processes to less than half. As the kids that design this stuff understand more of the "real" needs or what could really be helpful, I'm sure they will continue to refine and improve.

Recommendations to other buyers: Overall it's worth it and should become more refined and continue to improve to reach it's potential.

Vendor Response

by Punchlist.net on July 05, 2019

Hi John, thank you again for your review. It's great to hear that you've been so happy with FinishLine. Please get in touch with the support team at support@punchlist.net about the customizable options you mentioned, we'd be glad to help with that and save you the extra work.

We hope that the FinishLine Pro App will continue to save you time on and off the job site. Your review is a good reminder to continue to develop an easy to use app, while keeping the more robust features in the background. Thanks again for taking the time to provide your input, John.

GEMS II Finishline Review

May 30, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a great way to keep punch list organized for a large project. Once the setup is complete with the subcontractors, it is very easy for everyone to use.

Cons: Initial setup for administrator and subcontractors can be challenging. The good thing is the support staff is very quick to help resolve ay issues the team is having.

Overall: Overall very good experience with FinishLine. Have used on multiple jobs for punch list and pre-drywall checklists. It is a great way to continue to push new technology into construction field operations.

Vendor Response

by Punchlist.net on June 04, 2019

Hi Tim, first off, we appreciate your review. Thanks for taking the time to provide your thoughtful feedback.

It's helpful to know that the initial setup with admins and subs can be a challenge. If there's anything else we can do to improve this process in the future - please reach out to FinishLine support. If you haven't checked out the online User and Admin videos/documents yet, that might be a good resource to have.

It's great to hear that the pre-drywall checklists are useful and that FinishLine is working well for your punch lists.

Thank you again for your input.

Power Construction - Finihsline

May 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that the Finishline Team is easily accessible. With one phone call I can be talking to a team member and they are making updates/changes in real time. That's efficiency.

Cons: I sometimes notice that when items are "checked off" they still remain on the floor plans. Even if I was the creator of an item and checked it as approved it still showed up post syncing. I would therefore just delete it but that punchlist item is gone now and never existed. We don't want to try and hide anything from the owners and architects.

Vendor Response

by Punchlist.net on May 31, 2019

Hello Chase - thanks for your helpful feedback. We're pleased to hear that it's easy to connect with the FinishLine support team and that you are able to have updates implemented quickly.

Tom has reached out to you about your experience with items sill remaining on the plan view after checking them off. We want to make sure this issue is resolved. If you're still experiencing this, please don't hesitate to call or email Tom. Our development team was previously aware of this specific issue and had put in a fix. If you're still having problems, we'd like to resolve it ASAP.

Thanks again! --Katie W. for FinishLine

Seamless and Amazing Support

May 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Support team was very responsive. Program was straight forward.

Cons: It would help if photos were larger on reports. Video tutorials for Architects / Owners would also be helpful.

Overall: I've definitely enjoyed everything FinishLine has offered. CSR was very responsive and helped us get through some urgent situations on a few occasions!

Vendor Response

by Punchlist.net on May 30, 2019

Thank you for your review and insightful feedback. We're happy to hear you've had such positive experiences with the support team and the FinishLine program.

I'm not sure if you've tried it yet, but there's a photo attachment option for reports under Layout > General Display Options > Attachments Size, where you can select to display "Large (2 wide)" OR "Extra Large (1 Wide)" so that photos and other attachments appear larger in reports.

Feel free to reach out to support@punchlist.net and Tom would be glad to help you with this too. We'd also like to hear more about your specific ideas for the Architects / Owners video tutorials, so if you'd be willing to share that - we're all ears!

Thanks again for your honest and helpful review.

Finish Line is User Friendly

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly

Customer support is fantastic

Cons: Reporting had been a bit difficult to utilize, but updates have made this much more user-friendly and more intuitive

Vendor Response

by Punchlist.net on May 30, 2019

Thank you for your feedback, Karen. We're pleased to hear that you've had such positive experiences with FinishLine and customer support.

We appreciate your honest feedback about reporting and we're glad to hear the recent updates have improved this. We're currently working on updating 2 specific Reporting PDFs, which will be available online in the User Resources section. Hopefully these additional guides will be useful for reporting.

Thanks again for taking the time to provide your review. We appreciate your assistance and continued business.

Finishline Software Review

May 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The means of ease and tracking open items.

Cons: There is nothing that I did not like about the software.

Vendor Response

by Punchlist.net on June 04, 2019

Thanks for your positive review, Andy! Our team is glad to hear that FinishLine is making it easier to track open items. Thank you!

Customer Service above all else.

May 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is functional, easy to use, and offers great reporting. The thing i like most would have to be the customer service though, its by far the best i've experienced.

Cons: There was a slight learning curve with the updates, but overall I do not have anything I truly dislike about the product.

Vendor Response

by Punchlist.net on June 03, 2019

We are happy to hear about your positive experiences, Eli. It's great to hear that it's easy to use and that reporting is useful for your team. Thank you for entrusting FinishLine Software for your punch list management.

finishline

Apr 09, 2019
3/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Tons of options

great customer support

Cons: cumbersome to use.

Reports overwhelming when printing

Overall: looking for a software that the entire team can use.

Finishline offers all kinds of options but in ways needs to dull it down.

Vendor Response

by Punchlist.net on July 05, 2019

Hi Rita,

We appreciate your feedback. Our development and support teams have been in touch to gain more insight into the specifics of these challenges. Due to the flexible nature of reporting, some users can find aspects to be cumbersome.

We certainly welcome your suggestions to simplify aspects of the software. We are hopeful that tweaks to plan views/hotspots in your upcoming project setups along with modifications to reports like reducing the size of photo attachments will make it easier to view reports.

Thank you again for your feedback.