HireRoad

"Asentia is a feature-rich LMS with a great support team at a competitive price"

Overall: One of our largest customers was looking to move from a large, established LMS that wasn't meeting their needs to one that more closely aligned with their needs and budget. From the initial phone call through the implementation process, the Asentia team was helpful, transparent and truthful about what the system did or did not due, and provided creative suggestions for some of our customer's unique business needs. The features that Asentia has rolled out over the last few years have been valuable additions that have saved our customers time and costs.

Pros: From implementation to on-going support, our customers rave about the LMS. After using several other LMS over the years, it was a great experience to finally work with one that delivers exactly what it says it does. The Asentia team continues to roll out new features and product improvements that save our customers significant time and further meet their needs. The migration from the previous LMS to Asentia was a smooth process and the Asentia team provided great support. One of the smoothest implementations I've seen. The ongoing service and support and the way Asentia incorporates customer feature requests into new builds is impressive.

Cons: Nothing. It's met our expectations and new features are continually being added.

"Inquisiq Software for Certificate Program"

Overall: It's been up and down. Customer support used to be not extremely helpful with the support team and was seemed very pointed toward blaming the user. It seems to be improving with support that actually supports and helps fix the problem. Some of the required upgrades have had flaws that were released, like the password reset mentioned above, that should have been vetted more thoroughly before release.

Pros: I like that I can make any user a reporter over a very specific group of students and they can see the status of their particular group without asking for help.

Cons: I have lost student data in the past that was not backed up by ICS, and I could not back it up myself. A password reset that was mis-programmed wiped out half of many student profiles during approximately 6 months before we discovered it, following the software release in 2017. ICS knew about it and did not tell us, so we continued to lose data that could have been stopped by turning off the password reset. We lost addresses, phone numbers, graduate status, and history about these students.

"Amazing platform for hiring process"

Overall: My overall experience with HireRoad has been great. They have been very helpful and patient throughout the process. They offered a lot of guidance in the early stages and were available for any questions I had. They also worked to match my needs with the best fit for the position. They were open to feedback and made sure the process went as smoothly as possible.

Pros: The most impactful feature of HireRoad is its ability to streamline the recruitment process and provide detailed insights into the talent pool. HireRoad provides an easy to use application, allowing you to create custom job ads and perform targeted recruitment. The integration of HireRoad with existing business processes is also straightforward, allowing for a seamless transition.

Cons: The least enjoyable aspect of HireRoad was the lack of communication from the leadership team. It felt like our voices were not heard and that decisions were made without consulting us.