--- title: "Labgen LIS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Labgen LIS Software - reviews, pricing plans, popular comparisons to other Laboratory Information Systems (LIS) products and more." source_url: "https://www.capterra.com/p/89383/Labgen-LIS/" page_type: "product" language: "en" --- # Labgen LIS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Labgen LIS ## What is Labgen LIS? Labgen is a fully integrated lab information system (LIS) uniquely designed for any commercial medical laboratories, hospital laboratories, physician office laboratories (Pol), as well as veterinarian laboratories. With over 35 years of experience in LIS design, we have produced one of the most complete systems in the market today with Clinical, Molecular, Toxicology, Pathology, and Genetics testing modules available. Labgen streamlines the most complex workflows, from sample ordering to results reporting, fitting labs of all sizes across the US. It offers rapid deployment, extensive support, and seamless migration with minimal downtime, addressing the unique challenges of both new and growing labs. Key features include: -Flexible & scalable pricing - Unlimited Emr/Ehr integrations for maximum connectivity - User-friendly physician portal for test ordering and sample tracking - Advanced customization options to meet any lab requirements - Robust security and compliance features. ## What is Labgen LIS used for? [Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/)[Medical Lab](https://www.capterra.com/medical-lab-software/)[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/) Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Flat Rate, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Labgen LIS Overview Updated August 2026 AI summary Labgen LIS supports small businesses in managing laboratory operations through features such as lab order management, specimen tracking, workflow organization, and integration with laboratory instruments. With tools for audit trails, compliance, patient record management, and reporting, it enables secure data handling and process oversight. Deployment options include cloud, web-based, and mobile platforms for flexible access. ## Labgen LIS alternatives Highest Rated [5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (21)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/) Starting price $900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.2 (24)](https://www.capterra.com/p/94168/LabCollector-LIMS/reviews/) Starting price $180.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/89383/Labgen-LIS/alternatives/) ## FAQs about Labgen LIS Overview ### Which roles and teams benefit most from Labgen LIS? Labgen LIS is most used by laboratory managers, clinical laboratory scientists, and operations leaders who need to manage samples, streamline testing workflows, and maintain reporting accuracy. IT administrators and technology executives benefit from supporting system configuration, integrations, and reliability, while client services and administrative staff use it to coordinate communication and operational follow-through. Answer based on 13 reviews Overview ### What company size and specific industries is Labgen LIS built for? Labgen LIS is designed for clinical, molecular, toxicology, and pathology laboratories of any size that need a laboratory information system for patient care. It fits organizations handling sample processing, system interfaces, billing, and reporting, making it suitable for lab operations across these medical and diagnostic sectors. Features and Usability ### What are the key features of Labgen LIS? Labgen LIS offers lab order management, sample and specimen management, and workflow management, plus barcode printing and barcode scanning for tracking. It also includes audit trail, compliance management, role-based permissions, reporting and analytics, document management, inventory management, and integrations with EDI, EMR/EHR, and third-party systems. Integrations ### Which third-party tools and platforms does Labgen LIS integrate with? Labgen LIS integrates with 9 third-party platforms, including AccuData Inventory Management, AllegianceMD, Allscripts Care Management, Allscripts Practice Management, Allscripts Professional EHR, Medgen, OpenEMR, Practice Fusion, and eClinicalWorks. These integrations cover inventory management, care management, practice management, and EHR systems. Getting Started and Support ### What training and onboarding options does Labgen LIS offer? Labgen LIS offers in person training, live online sessions, and documentation. In person training supports direct instruction, live online sessions provide guided remote learning, and documentation gives teams written materials for self-paced reference and review. Getting Started and Support ### What customer support options does Labgen LIS offer? Labgen LIS provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or common issues cannot be confirmed from the provided data. ## Features Test Panels 4.5 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Predetermined group of medical tests that help diagnose a condition Lab Order Management 4.3 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Submit and track requests for laboratory tests Audit Trail 4.2 (5) 100.00% of 5 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Lab Instruments Integration 4.6 (5) 120.00% of 5 reviewers that rated this feature as important or highly important Connect with and exchange information with instruments in the laboratory that perform tests and monitoring Patient Records Management 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Customizable Fields 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Labgen LIS 64 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Certification of Analysis: Generated authorized documentation that provides material information and results of laboratory analyses - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Electronic Laboratory Notebook: Built-in Electronic Laboratory Notebook tools or integration with third-party ELN solutions - Electronic Signature: Digitally sign online documents - EMR/EHR: Create and securely store digital patient records - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Instrument Management: Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lab Instruments Integration: Connect with and exchange information with instruments in the laboratory that perform tests and monitoring - Lab Order Management: Submit and track requests for laboratory tests - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Control Management: Track and manage all activities and tasks necessary to maintain a desired level of quality - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Revenue Cycle Management: Assists with revenue cycle, including claims coding, insurance verification, and patient eligibility screening. - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sample Management: Manage and track the state, location and condition of materials collected for examination - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Specimen Management: Manage, track, and examine the material collected from individual patients - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Test Panels: Predetermined group of medical tests that help diagnose a condition - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.2 (13) 4.2 Based on 13 reviews ## Pricing Value for money 4.2 (13) Basic $5,000 Flat Rate,One Time Value for money 4.2 (13) 4.2 Based on 13 reviews ## Integrations [ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ AllegianceMD](https://www.capterra.com/p/104324/AllegianceMD/)[ OpenEMR](https://www.capterra.com/p/131911/OpenEMR/)[ Medgen](https://www.capterra.com/p/145295/Medgen-EHR/) ## Support, customer service and training options Customer Service 4.2 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (13) 4.2 Based on 13 reviews ## User reviews Overall rating 4.5 Based on 13 reviews Filter by rating 5(10) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent VK Vahe K. CTO Hospital & Health Care ### "Vic with Magic Owl Labs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2024 I have worked with Labgen from 2014. The Comtron team was able to accommodate all of my requests. Pros Flexibility, multiple modules, web portal Cons Recurring monthly fees, lack of management report options Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JY Joanna Y. General Laboratory Supervisor Hospital & Health Care ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 27, 2024 Overall great experience with comprehensive functions Pros we have used Labgen for a few years. we find it comprehensive and practical. Cons IT service can be better and more prompt Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MR Mustehsan R. Information Technology Officer Hospital & Health Care ### "Robust Functionality and Positive Support Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 20, 2024 Overall, my experience has been very positive. I find the customer support to be generally responsive and helpful, with a few exceptions, as is common in any service. Pros The system offers robust functionality and is highly customizable to meet diverse needs. Additionally, customer service is good ensuring that any issues or inquiries are addressed promptly and efficiently Cons I believe the user interface could benefit from a redesign to improve its overall look and usability. Additionally, there are certain functionalities that should be integrated as standard features within the system, rather than having to be requested or customized separately. These enhancements would greatly contribute to a more seamless and efficient user experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM michelle M. Lab manager Medical Practice ### "Lab Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2024 Pros How awesome the customer service is and when we have an issue how quickly they resolve. Cons The cost for the service I understand you guys deliver a great service just wish the cost was a little lower. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NE Natalie E. Operations Medical Practice ### "Small Laboratory LIS Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 18, 2024 Lab staff and lab manager find Labgen to be user friendly and a good product for our small lab. Pros User friendly LIS for a small laboratory. Cons Sometimes there is a delay in customer support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EM Ethan M. Director of Clinical Operations Medical Practice ### "Labgen Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 17, 2024 Overall, \[sensitive content hidden\] are very easy to work with and have been a major help in all LIS aspects. Pros The customizability of Labgen is very convenient and allows for internal building of panels and tests. Labgen developers are very knowledgeable about the product and are able to make good recommendations regarding beneficial additions to an individuals system. Cons Sometimes it can take a while to get requests addressed and quoted out. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RH Rudy H. CLS Clinical Laboratory Scientist Research ### "Excellent, robust, very reliable system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2024 I love this system! Reports are colorful I like how the molecular reports include the antibiotic and it's action! Pros Easy to used and able to customize reports. Also webportal for clients Cons some information can't be included on labels like date of collection and doctor's name Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) It was a very dull system with reports and always gave us problems. The hotline number wouldn't help as much Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JD Jeremy D. IT Manager Medical Practice ### "A+ from day one" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 17, 2024 Overall experience with Labgen has been great. From initial talks with sales staff to implementation with technical staff, Labgen has delivered on all promises. Our lab mainly uses the Tox and MolDx modules which are robust and deliver exactly what our customers want. I would recommend Labgen to any and all labs looking to streamline their LIS processes. Pros Ease of usability, report customization and seamless transition Cons I do not have any cons at the moment. I am writing this review less than 6 months into use. Switched from [Apollo.io](https://www.capterra.com/p/158696/Apollo/) We needed to reduce monthly cost for LIS processes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Alex A. CEO Hospital & Health Care ### "LabGen Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2022 Fantastic LIMs company. Customer service is great, pricing is competitive, and the software is robust. Pros LabGen is robust and simple to use. The integration capabilities coupled with the order entry interface is among the best we have used in 10+ years experience. The reporting capabilities are also extensive which is critical to our business management. Cons At first it looks overly simple to the naked eye. But once you dive the software is intricate yet maintaining a degree of simplicity. Reasons for choosing Labgen LIS Overall functionality and customer service. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Solomon B. Executive Assistant Hospital & Health Care ### "The Perfect Lis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 22, 2020 Labgen LIS, really serves its needs really well and my experience has been amazing with them so far and we are really happy with them so far. Pros Being in the healthcare industry i come across lots of software, Labgen LIS, will practically bend backwards for its customers needs, always available and with a very quick responds and always very helpful support, Cons i think that Labgen LIS, can improve with their view and user friendly looks Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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