# Labgen LIS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Labgen LIS Software - reviews, pricing plans, popular comparisons to other Medical Lab products and more. Source: https://www.capterra.com/p/89383/Labgen-LIS --- # Labgen LIS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Labgen LIS ## What is Labgen LIS? Labgen is a fully integrated lab information system (LIS) uniquely designed for any commercial medical laboratories, hospital laboratories, physician office laboratories (Pol), as well as veterinarian laboratories. With over 35 years of experience in LIS design, we have produced one of the most complete systems in the market today with Clinical, Molecular, Toxicology, Pathology, and Genetics testing modules available. Labgen streamlines the most complex workflows, from sample ordering to results reporting, fitting labs of all sizes across the US. It offers rapid deployment, extensive support, and seamless migration with minimal downtime, addressing the unique challenges of both new and growing labs. Key features include: -Flexible & scalable pricing - Unlimited Emr/Ehr integrations for maximum connectivity - User-friendly physician portal for test ordering and sample tracking - Advanced customization options to meet any lab requirements - Robust security and compliance features. ## What is Labgen LIS used for? [Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/)[Medical Lab](https://www.capterra.com/medical-lab-software/)[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/) Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Flat Rate, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Labgen LIS alternatives Highest Rated [5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (16)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/) Starting price $900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.2 (24)](https://www.capterra.com/p/94168/LabCollector-LIMS/reviews/) Starting price $180.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/89383/Labgen-LIS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Test Panels 4.5 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Predetermined group of medical tests that help diagnose a condition Lab Order Management 4.3 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Submit and track requests for laboratory tests Audit Trail 4.2 (5) 100.00% of 5 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Lab Instruments Integration 4.6 (5) 120.00% of 5 reviewers that rated this feature as important or highly important Connect with and exchange information with instruments in the laboratory that perform tests and monitoring Patient Records Management 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Customizable Fields 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Labgen LIS 63 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Schedule the calibration of instrumentation and maintenance requirements Generated authorized documentation that provides material information and results of laboratory analyses Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Alter the layout and content of reports Import, collect, and capture data from multiple sources Import and export data to and from software applications Protect sensitive data for digital privacy Manage and store data in a database Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Transfer of data from one computer system to another Built-in Electronic Laboratory Notebook tools or integration with third-party ELN solutions Digitally sign online documents Create and securely store digital patient records Compliant with HIPAA, which sets standards for sensitive patient data protection Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Connect with and exchange information with instruments in the laboratory that perform tests and monitoring Submit and track requests for laboratory tests Manage and track customer orders for goods, investments, or any other purchases Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Systematic evaluation of various aspects of a project or service to prevent defects or issues Ensure that quality requirements and standards are met across production processes Track and manage all activities and tasks necessary to maintain a desired level of quality Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Manage and track the state, location and condition of materials collected for examination Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Manage, track, and examine the material collected from individual patients Create, save, and re-purpose templates for emails, forms, etc. Predetermined group of medical tests that help diagnose a condition Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Features 4.2 (13) 4.2 Based on 13 reviews ## Pricing Value for money 4.2 (13) Basic $5,000 Flat Rate,One Time Value for money 4.2 (13) 4.2 Based on 13 reviews ## Integrations [ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ AllegianceMD](https://www.capterra.com/p/104324/AllegianceMD/)[ OpenEMR](https://www.capterra.com/p/131911/OpenEMR/)[ Medgen](https://www.capterra.com/p/145295/Medgen-EHR/) ## Support, customer service and training options Customer Service 4.2 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (13) 4.2 Based on 13 reviews ## User reviews Overall rating 4.5 Based on 13 reviews Filter by rating 5(10) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent VK Vahe K. CTO Hospital & Health Care ### "Vic with Magic Owl Labs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2024 I have worked with Labgen from 2014. The Comtron team was able to accommodate all of my requests. Pros Flexibility, multiple modules, web portal Cons Recurring monthly fees, lack of management report options Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JY Joanna Y. General Laboratory Supervisor Hospital & Health Care ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 27, 2024 Overall great experience with comprehensive functions Pros we have used Labgen for a few years. we find it comprehensive and practical. Cons IT service can be better and more prompt Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Mustehsan R. Information Technology Officer Hospital & Health Care ### "Robust Functionality and Positive Support Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 20, 2024 Overall, my experience has been very positive. I find the customer support to be generally responsive and helpful, with a few exceptions, as is common in any service. Pros The system offers robust functionality and is highly customizable to meet diverse needs. Additionally, customer service is good ensuring that any issues or inquiries are addressed promptly and efficiently Cons I believe the user interface could benefit from a redesign to improve its overall look and usability. Additionally, there are certain functionalities that should be integrated as standard features within the system, rather than having to be requested or customized separately. These enhancements would greatly contribute to a more seamless and efficient user experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM michelle m. Lab manager Medical Practice ### "Lab Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2024 Pros How awesome the customer service is and when we have an issue how quickly they resolve. Cons The cost for the service I understand you guys deliver a great service just wish the cost was a little lower. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NE Natalie E. Operations Medical Practice ### "Small Laboratory LIS Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 18, 2024 Lab staff and lab manager find Labgen to be user friendly and a good product for our small lab. Pros User friendly LIS for a small laboratory. Cons Sometimes there is a delay in customer support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Ethan M. Director of Clinical Operations Medical Practice ### "Labgen Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 17, 2024 Overall, \[sensitive content hidden\] are very easy to work with and have been a major help in all LIS aspects. Pros The customizability of Labgen is very convenient and allows for internal building of panels and tests. Labgen developers are very knowledgeable about the product and are able to make good recommendations regarding beneficial additions to an individuals system. Cons Sometimes it can take a while to get requests addressed and quoted out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RH Rudy H. CLS Clinical Laboratory Scientist Research ### "Excellent, robust, very reliable system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2024 I love this system! Reports are colorful I like how the molecular reports include the antibiotic and it's action! Pros Easy to used and able to customize reports. Also webportal for clients Cons some information can't be included on labels like date of collection and doctor's name Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) It was a very dull system with reports and always gave us problems. The hotline number wouldn't help as much Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jeremy D. IT Manager Medical Practice ### "A+ from day one" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 17, 2024 Overall experience with Labgen has been great. From initial talks with sales staff to implementation with technical staff, Labgen has delivered on all promises. Our lab mainly uses the Tox and MolDx modules which are robust and deliver exactly what our customers want. I would recommend Labgen to any and all labs looking to streamline their LIS processes. Pros Ease of usability, report customization and seamless transition Cons I do not have any cons at the moment. I am writing this review less than 6 months into use. Switched from [Apollo.io](https://www.capterra.com/p/158696/Apollo/) We needed to reduce monthly cost for LIS processes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Alex A. CEO Hospital & Health Care ### "LabGen Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2022 Fantastic LIMs company. Customer service is great, pricing is competitive, and the software is robust. Pros LabGen is robust and simple to use. The integration capabilities coupled with the order entry interface is among the best we have used in 10+ years experience. The reporting capabilities are also extensive which is critical to our business management. Cons At first it looks overly simple to the naked eye. But once you dive the software is intricate yet maintaining a degree of simplicity. Reasons for choosing Labgen LIS Overall functionality and customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Solomon B. Executive Assistant Hospital & Health Care ### "The Perfect Lis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 22, 2020 Labgen LIS, really serves its needs really well and my experience has been amazing with them so far and we are really happy with them so far. Pros Being in the healthcare industry i come across lots of software, Labgen LIS, will practically bend backwards for its customers needs, always available and with a very quick responds and always very helpful support, Cons i think that Labgen LIS, can improve with their view and user friendly looks Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/89383/Labgen-LIS/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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