--- title: "SoftActivity Monitor Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SoftActivity Monitor Software - reviews, pricing plans, popular comparisons to other IT Management products and more." source_url: "https://www.capterra.com/p/89390/Activity-Monitor/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # SoftActivity Monitor Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SoftActivity Monitor ## What is SoftActivity Monitor? This unique employee monitoring software allows remote computer monitoring and recording in real time. Record your employees communications, such as Email, Skype and other instant messaging. View used apps, Internet history, Facebook usage, files copied to USB drives, modified or deleted documents and more. Record a screenshot of every action like a video surveillance camera of their computer screen. View activity in real time or record everything into Central Log Database for later review. ## What is SoftActivity Monitor used for? [Employee Monitoring](https://www.capterra.com/employee-monitoring-software/)[Server Management](https://www.capterra.com/server-management-software/)[IT Management](https://www.capterra.com/it-management-software/) Top alternative Featured Overall rating Based on 66 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $189.99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SoftActivity Monitor?[Manage this product listing](https://www.g2.com/products/softactivity/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SoftActivity Monitor 4.6 (66) VS. [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price $189.99 Per Feature Starting Price $1.75 Other Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (66) Ease Of Use 4.0 (253) Value For Money 4.6 (64) Value For Money 3.9 (239) Customer Service 4.5 (60) Customer Service 3.9 (242) ## SoftActivity Monitor alternatives [4.6 (349)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (204)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (398)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/89390/Activity-Monitor/alternatives/) ## FAQs about SoftActivity Monitor Overview ### What problems does SoftActivity Monitor solve? SoftActivity Monitor solves gaps in employee activity visibility by recording workstation use, screenshots, internet and social media time, file transfers, and inactivity. Managers, IT administrators, and multi-office operations teams use it to investigate productivity drops, clarify misunderstood tasks, verify project time for billing, recover lost information, and audit potential data misuse. Answer based on 28 reviews Overview ### Which roles and teams benefit most from SoftActivity Monitor? SoftActivity Monitor is most used by IT directors, IT administrators, and security teams that need visibility into employee device activity, policy compliance, and potential security issues. Owners, CEOs, and other executives use reporting to oversee productivity and remote work, while operations, client service, and sales managers review work patterns and staffing performance. Answer based on 66 reviews Overview ### What company size and specific industries is SoftActivity Monitor built for? SoftActivity Monitor is designed for organizations of any size that need to monitor employee activity on Windows computers, prevent internal threats and employee fraud, and track staff productivity. It fits businesses in any industry that rely on Windows-based workstations and want visibility into employee computer use. Features and Usability ### What are the key features of SoftActivity Monitor? SoftActivity Monitor includes core employee activity monitoring, live screen viewing, screenshots, and screen activity recording. Its differentiating monitoring features include keystroke recording, browsing history, application-use tracking, and event logs for reviewing workstation activity, investigating file transfers, assessing productivity, and identifying policy or data-security concerns. Answer based on 28 reviews Getting Started and Support ### What training and onboarding options does SoftActivity Monitor offer? SoftActivity Monitor provides documentation as its training option. Documentation gives teams written reference material for learning product features, reviewing setup steps, and checking usage details at their own pace. Answer based on 1 reviews Getting Started and Support ### What customer support options does SoftActivity Monitor offer, and how do users rate the experience? SoftActivity Monitor offers chat support. User experiences are mixed: some report quick responses, helpful guidance during upgrades, and effective assistance, while others cite slow replies during installation issues, canned responses, and difficulty escalating technical problems to a support representative. Answer based on 15 reviews Features and Usability ### How well does SoftActivity Monitor track employee activity? SoftActivity Monitor gives managers detailed visibility into employee activity, live screens, web use, and historical records. Small business and multi-office teams use it to investigate productivity issues, confirm project time, and review policy concerns. Some administrators report connection interruptions, update-related maintenance, and limited precision when searching older activity. Answer based on 28 reviews Features and Usability ### What user activity can SoftActivity Monitor track? SoftActivity Monitor tracks user logins, websites, applications, screenshots, keystrokes, and idle time for day-to-day oversight. Security-focused teams value live workstation views and controls for monitoring notifications. However, some administrators find the separate web and monitoring interfaces inconvenient, want email alerts, and encounter password or client connection issues. Answer based on 22 reviews Features and Usability ### How does SoftActivity Monitor monitor company computers? SoftActivity Monitor monitors computers through live desktop views, event-linked screenshots, and stored activity logs. IT teams value its straightforward installation, low apparent impact on endpoints, and ability to review multiple displays or past sessions. Some deployments require extra maintenance after updates, and workstation replacements or multi-monitor screenshots can complicate continuous records. Answer based on 20 reviews ## Features AI summary Based on 5,645 IT Management reviews According to Capterra reviewers, these are the IT Management features buyers prioritize most when evaluating a solution: - **Patch Management** (**56%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Remote Monitoring & Management** (**47%**) SoftActivity Monitor includes other capabilities that reviewers also consider important, such as **Remote Access/Control** (**48%**) and **Access Controls/Permissions** (**39%**). Together, these features help businesses supervise devices from a distance, manage who can view or control sensitive systems, and maintain tighter oversight across their IT environment, allowing teams to respond faster and keep day-to-day operations under control. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Browsing History See what internet pages were visited by users Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Email Monitoring Ability to oversee and optimize the operations of a mail server Employee Email Monitoring Oversee the use of email by employees and evaluate how productive they are with it SoftActivity Monitor 16 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Browsing History: See what internet pages were visited by users - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Employee Email Monitoring: Oversee the use of email by employees and evaluate how productive they are with it - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Keystroke Recording: Capture and record the progression of keys entered through a keyboard - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Project: Tracks productivity by task or project to analyze efficiency. - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Screen Activity Recording: Capture what is happening on a computer screen - Screenshots: Allows administrators to take screenshots of various devices at any time. - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Virtual Machine Monitoring: Track and manage virtual machines (VMs) running on physical host machines --- Get Advice We can help you find the software with the features you need. Features 4.4 (66) 4.4 Based on 66 reviews ## Pricing Value for money 4.6 (64) Free Trial Basic $189.99 Per Feature, Value for money 4.6 (64) 4.6 Based on 64 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (60) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (60) 4.5 Based on 60 reviews ## User reviews Overall rating 4.6 Based on 66 reviews Filter by rating 5(43) 4(19) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent SN Shaun N. IT manager Computer & Network Security ### "Monitoring software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2020 Monitoring staff performance and time management for productivity Pros Screen viewing, screen shots, web history, actions performed Cons Sometimes av updates cause an issue, sometimes tricky in certain instances to exclude from AV Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JT John T. Director of IT Chemicals ### "Ease of use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 2, 2020 So far we've been using it for couple years now and it's been doing it's job. Simple reports and reviews are nice. Updates before were giving issues but it has improved in the latest builds. There are times when the workstations disconnects or loses activity reporting, but after some reboots it starts right up again. Pros The software is very easy to use, the web interface makes it convenient to log in from any networked located to view any logs/information. Cons I would say the database can be improved. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JL JILL L. VP of Operations Mechanical or Industrial Engineering ### "Activity Monitor" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2019 Pros Real-time monitoring and screenshots. Easy to track users productivity. Cons Adding "agent's". Should be able to browse network and select computer. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LO Lino O. Vice President of IT Banking ### "Technical Perspective" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 18, 2019 The objective of having the software is to track performance and data leak preventions. I believe it can develop something bigger with time. Pros The snapshot of the user's activities, like browsing the internet, printing and opening certain files. Cons It will be good to have a notification email alert. Reasons for choosing SoftActivity Monitor Because it can be host in house. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 19, 2019 Thank you for the review! The latest version 12.0 actually has email alerts. You can go to web console - admin panel - alert rules to setup the alerts. Contact our support for assistance if needed SR Selvam R. President & CEO Architecture & Planning ### "Helpful Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 December 18, 2019 Overall we are pleased. This is helpful to observe the project progress and see what gets accomplished each day. Pros As this software records activities, it is helpful to review the number of hours staff work on each project. The billing hours indicated in the invoice to client is more accurate. It is based on the actual time spent on each project. Cons This can summarize more activities such as when the person is not moving the mouse for more than a minute, it calculate all the inactivity time. This will help to see if a person was present in the office from 8:00 to 5:00, the inactivity time is 2 hours 23 minutes. Reasons for choosing SoftActivity Monitor This was highly recommended by our IT person. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BT Bob T. Managing Director Facilities Services ### "Great visibility" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 18, 2019 A great product that makes monitoring staff activity easy. Staff are aware that they are being monitored and this quickly improves their focus to work smarter. Pros Users are not impacted by the installation, updates and use of the software. Gives real time visibility of users screens. Historic reports means you are not a slave to the programme Cons Doesn’t work on IOS products Uses large amounts of storage for the reports if you want to keep everything (obviously it is monitoring a large amount of data) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RH Richard H. ICT Hospital & Health Care ### "Great to feel protected.." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2019 Neither of these cons should make you think any less... This is a fantastic product. We almost never need to look at it however for us its their to review something that has happened on a workstation. A handful of times this software has made troubleshooting issues with employee usage policy and can save your company from legal headaches! Pros It's depth of auditing is fantastic. From logging files copied to a flash drive from specific network locations to its logging of usage to review when an issue presents itself.. It really is a great product! Cons A few versions ago you were able to review directly from the software. We found this easier and faster but have come to find the web interface does indeed have its advantages. One other minor thing, the web interface at the moment always opens to ALL history which can take a few moments to open. Would be better for us atleast if we could set it to only show the week or month.. Reasons for choosing SoftActivity Monitor Because it does what it says it does.... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2019 Thank you for your kind review! In the latest versions, if you select the Last week or Last month in the reports, it should remember this choice. If it does not work for you, our support can help with that. KW Kevin W. owner Automotive ### "Busted a thief!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2019 I used the software to track the use of all our files at my business. It worked great and I busted a stealing employee. Pros Love how it shows every stroke that the people type. Cons Graphics could be alittle easier to understand Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DS Diego S. It Plastics ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 17, 2019 Its been great Pros Very useful, you can ensure the safety of the company Cons The plataform or interfase that use for analytics some times is slow. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DH Dan H. Say admin Hospital & Health Care ### "Great Product " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 11, 2019 Very pleased, delivers exactly what we need. Pros Simple to distribute, quick results, doesn’t tax assets. Cons Multiple display can present some difficulty with screenshots. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/89390/Activity-Monitor/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.