# SoftActivity Monitor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SoftActivity Monitor the right IT Management solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/89390/Activity-Monitor/reviews --- SoftActivity Monitor 4.6 (66) [View alternatives](https://www.capterra.com/p/89390/Activity-Monitor/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SoftActivity Monitor Ease of use 4.5 Customer Service 4.5 ## Showing most helpful reviews Showing 1-25 of 66 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use laura C. IT Specialist Used the software for: 1-2 years ### "Valuable and effective tool to monitor the staff working in office." August 1, 2018 5.0 Pros I have been using this software for several years, it runs really fantastically. One can easily install this software and start working. This software is used for turning on/off monitoring notifications. It's view history like video is a perfect tool indeed. It is very easy to use, implement and superb way of keeping eyes on the users and to get information what other workers are doing. It assess all sorts of computer issues quickly. Cons It lacks running reports. Sometimes in activity data base it missed recordings of the specific company chat program that one is using. Sometimes it stopped taking screen shots automatically without any reason due to which database have to move further or to create new one in order to restart working. Review Source RH Richard H. ICT Hospital & Health Care Used the software for: 2+ years ### "Great to feel protected.." December 17, 2019 5.0 Neither of these cons should make you think any less... This is a fantastic product. We almost never need to look at it however for us its their to review something that has happened on a workstation. A handful of times this software has made troubleshooting issues with employee usage policy and can save your company from legal headaches! Pros It's depth of auditing is fantastic. From logging files copied to a flash drive from specific network locations to its logging of usage to review when an issue presents itself.. It really is a great product! Cons A few versions ago you were able to review directly from the software. We found this easier and faster but have come to find the web interface does indeed have its advantages. One other minor thing, the web interface at the moment always opens to ALL history which can take a few moments to open. Would be better for us atleast if we could set it to only show the week or month.. Reason for choosing SoftActivity Monitor Because it does what it says it does.... Review Source Response from Deep Software December 18, 2019 Thank you for your kind review! In the latest versions, if you select the Last week or Last month in the reports, it should remember this choice. If it does not work for you, our support can help with that. LA Liana A. Chief Administrative Officer Financial Services Used the software for: 2+ years ### "Used the software for several years, while it usually performs pretty well, there are some issues." June 20, 2017 3.0 Pros Pro is being able to turn on/off the monitoring notification. Sending notifications/popups to users. Having both the screen view as well as keystrokes views are incredibly helpful. Cons Users frequently disconnect, and the only solution is to uninstall and reinstall the AmAgent software. Makes it difficult to monitor long term, and interrupts both my day and the users by having to do the reinstall. If you're looking at the keystrokes view while a user is actively typing, the screen will continue to jump down to the bottom of the page as the keystrokes are updated. Makes it incredibly difficult to go through the history during the day or if someone is actively working at their station. Often with major software updates, we have to uninstall and reinstall the AmAgent software on all machines. Difficult to maintain connectivity with multiple admins running the monitor at the same time. Some admins will show staff connected, while same staff shows as disconnected on another admin's monitor. Anytime I have had to interact with customer support it has been a primarily canned response, and I had to push to escalate to get anyone on the phone with our IT person. Review Source sU shan U. IT Security Officer Apparel & Fashion Used the software for: 6-12 months ### "This product is very useful tool for our company. " December 6, 2019 4.0 This software is very easy to use, working smoothly, and the important thing is we monitored each and every activity of our employees. But few things need to add more . 1.if we check any old activity and snapshoots so there's only dates options available ,it takes a lot of time to search .if the time option is added like if i found 1/1/2019 and time is 2:00 pm so the only 2:pm activity will show on the screen it will be easy and perfect to see old activities.. Pros The software is very easy to install and use. Cons Please add time option, search by the date and time too. Please do make some videos on all settings so its more easy to watch and implement.. Reason for choosing SoftActivity Monitor The best option is Web Console , its very easy to watch the activity through browser. Easy to understand and installation... The customer support team is very helpful and perfect to understanding a problem and give us a proper solution.. Review Source Response from Deep Software December 10, 2019 Shan, Thank you for the review. I'm glad our software is helpful for your business. You can actually already filter snapshots and logs by time in the latest version 12.0. Just select time next to the day in the top area Jorge T. Director Business Supplies and Equipment Used the software for: 2+ years ### "Great utility to protect your data" December 6, 2019 5.0 With this system we may check at any time the use of any computer in the company and to know what the users are doing, and how many time they spend on it Pros It is very easy to setup, and to monitor the use of the computers ont any network environment, and constantly it is being getting better Cons Nothing at all, its great and very easy to use Review Source Mansa S. CEO Information Technology and Services Used the software for: 2+ years ### "Easy to use Employee Monitoring Software" December 6, 2019 5.0 Pros Fairly easy to deploy agents on user PCs. Frequent updates to keep compatibility with windows OS AND browsers. Cons Missing iOS app and option for true cloud storage/backup of screenshots. Review Source SP Scott P. owner Events Services Used the software for: 2+ years ### "Great Product and customer service" December 6, 2019 5.0 Very happy and satisfied. I was not able to find anything comparable that shows live screens of staff computers this affordable and easy to use. Pros Live, real time view of staff computer screens, being able to see the keystrokes in real time, being able to go back and review the logs (screen shots of staff computers) during times I was not watching their activity, etc Cons There really aren't any for me other than the fact that I am unable to install the agent remotely but that has more to do with my expertise and set up in my off than the product itself Review Source BT Bob T. Managing Director Facilities Services Used the software for: 2+ years ### "Great visibility" December 18, 2019 5.0 A great product that makes monitoring staff activity easy. Staff are aware that they are being monitored and this quickly improves their focus to work smarter. Pros Users are not impacted by the installation, updates and use of the software. Gives real time visibility of users screens. Historic reports means you are not a slave to the programme Cons Doesn’t work on IOS products Uses large amounts of storage for the reports if you want to keep everything (obviously it is monitoring a large amount of data) Review Source Tim S. Idea Boss Used the software for: 1-2 years ### "Great software to keep the staff focusing" October 8, 2017 5.0 The continual pull and distractions that employees have to face is extremely difficult, this helps keep everyone focused. Pros Quick View Access to see the entire staff and team, this allows me to insure the staff is working, not being distracted by the continual internet drum. Cons I had some trouble on the install but was able to figure it out, would love to have a phone to call but I couldn't reach a real person. Review Source VR Verified Reviewer Manager Used the software for: 1-2 years ### "Nice to monitoring employees!!" March 31, 2018 5.0 Pros Is a very nice product to monitoring staff and keep everybody focusing on there activities with out distractions Cons I guess the software should have the chance to update more languages because there are many people who can be available to understand everything Review Source SQ Shahid Q. R&D Manager Industrial Automation Used the software for: 1-2 years ### "Discrete and Simple" December 6, 2019 5.0 Pros Install options are very useful. Managing users and viewing data is created for detailed collection of everything we needed. Cons Installation of some users did not want to update remotely, so that is where it had to be completed manually at the device itself. Review Source KD Kevin D. It consultant Computer & Network Security Used the software for: 2+ years ### "We have installed this in several clients where they need to record and review activity. " June 20, 2017 5.0 It did exactly what it said it would do and was just what our clients had asked us for. Great product. Pros Easy to setup. Users found it easy to monitor and provide all the audit they need. The software runs very quietly on the background eith no impact on the system. Review Source PB Patricia B. Practice Administrator Hospital & Health Care Used the software for: 1-2 years ### "I love having the ability to silently view the activities. " June 20, 2017 4.0 It is easy to keep a watchful eye on activity that may need improvement as well as that which may cause harm to the company. HIPAA compliance and computer security is paramount to a Medical Practice and this softwear fits the bill while still being silent. Pros The variety of screen types is very beneficial; monitor, keystrokes, email, internet, etc. It truly is stealth. Staff have been told the monitoring exists, however is has obviously not been detected when fully in use. Cons The email does not work as well as I would like with Outlook - I can only see if there is something currently active and not activity that exists at the time. The ability to copy and save files could be easier. I would like to have more settings and options. Review Source AE Avi E. CIO Computer Networking Used the software for: 2+ years ### "Great employee monitoring software" December 6, 2019 4.0 Pros Product is easy to setup and use. As well, it seems not to use too many resources on client computers. great dashboard too. Cons The database loading when looking back at data can be slow as number of users and data grow Reason for choosing SoftActivity Monitor Priced reasonably with easy setup and user interface. Minimal training required Review Source BP Bojan P. IT Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Software for what you need" June 21, 2017 5.0 what going on in the company and what users doing on working day Pros When I search for the monitoring software I installed 5 or 6 different software, the only that satisfied everything is you're software and find what the users doing, what going on and what was the problem in company. Cons It's easy to install, it's easy to use, it's all in one place, the search is great ... all that's needed for such software is there ! Just keep doing a great job ! Review Source LO Lino O. Vice President of IT Banking Used the software for: Less than 6 months ### "Technical Perspective" December 18, 2019 4.0 The objective of having the software is to track performance and data leak preventions. I believe it can develop something bigger with time. Pros The snapshot of the user's activities, like browsing the internet, printing and opening certain files. Cons It will be good to have a notification email alert. Reason for choosing SoftActivity Monitor Because it can be host in house. Review Source Response from Deep Software December 19, 2019 Thank you for the review! The latest version 12.0 actually has email alerts. You can go to web console - admin panel - alert rules to setup the alerts. Contact our support for assistance if needed ZC Zalen C. Marketing Director Real Estate Used the software for: Less than 6 months ### "Needed a quick solution for an urgent situation and the product did well" June 20, 2017 3.0 Pros Ease of use. Once the product was up and running it was easy to navigate and use. I use it daily and it does well Cons Customer support during a faulty installation process. After purchasing the product it took several days to figure out why it would not install. The biggest reason it took several days, is because customer support was slow to respond. Review Source DS Diego S. It Plastics Used the software for: 1-2 years ### "Review" December 17, 2019 4.0 Its been great Pros Very useful, you can ensure the safety of the company Cons The plataform or interfase that use for analytics some times is slow. Review Source ET Egor T. IT Project Manager Machinery Used the software for: 1-2 years ### "Very Powerful Software" June 20, 2017 5.0 Was able perform monitoring tacks undetected. Pros Does exactly as advertised. Installs easily on computers to be monitored. Software provides plenty of detailed information from monitoring. Cons Folder can get filled up quickly with screenshots from user activity. A very active monitored user would generate thousands of screenshots. Review Source MH Michael H. VP & GM Consumer Goods Used the software for: 6-12 months ### "Good Software" December 6, 2019 4.0 Pros Ability to monitor user's internet activity. Cons If the user was not on the network, it wouldn't collect the data. Had to store it on a local server, wish it was cloud based. Reason for choosing SoftActivity Monitor NA Review Source FC Fernando C. IT Department Utilities Used the software for: 1-2 years ### "Very useful software" June 21, 2017 4.0 Now I can control what's happening in my office network. Pros It's a great software to monitor employees activity in the office computers. Before this software employees hide important information about the business activity. Cons It's not a easy software to install, it requires some informatic knowledge.It have some bugs in the Salogsrv service. Review Source JA Joel A. CFO Construction Used the software for: 1-2 years ### "A great tool" June 20, 2017 5.0 Know the loyalty of our employees Pros The way how it works, invisible for end user. Is very important that people can't see any intrussion on your PC Review Source AK Amanda K. Sales and Service Manager Used the software for: 2+ years ### "This product has been a very useful tool for our company. " June 20, 2017 5.0 Pros The software is very easy to install and use. It gives very detailed information and the settings can be customized to meet the requirements that you are looking for. Cons In the activity database it does not show recordings of the particular company chat program that we use. Also, there have been a couple of times that it stopped taking screenshots for no reason and the database either had to be moved or a new one created to get it working again. Review Source JT John T. Director of IT Chemicals Used the software for: 2+ years ### "Ease of use" January 2, 2020 4.0 So far we've been using it for couple years now and it's been doing it's job. Simple reports and reviews are nice. Updates before were giving issues but it has improved in the latest builds. There are times when the workstations disconnects or loses activity reporting, but after some reboots it starts right up again. Pros The software is very easy to use, the web interface makes it convenient to log in from any networked located to view any logs/information. Cons I would say the database can be improved. Review Source CF Cynthia F. Controller Architecture & Planning Used the software for: 2+ years ### "Easy software to use" June 21, 2017 4.0 We have been able to catch staff using their energy in other ways other than focusing on work. I have also used it recapture information we thought we lost and found it on a screenshot, this has saved us more than once. Pros The view history as a video is a great tool. Being able to see what is going on live and to be able to customize how often a screenshot is saved. Cons It does not allow for running reports. Also looking at a web address I cannot always tell if it is personal or business and have to revert to looking at each individual screenshot. I have demoed other software and although this one is easier to navigate others gave report options. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.