# Page 2 | SoftActivity Monitor Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SoftActivity Monitor the right IT Management solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/89390/Activity-Monitor/reviews

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SoftActivity Monitor

4.6 (66)

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Last updated March 13th, 2026

# Page 2 - Reviews of SoftActivity Monitor

## Showing most helpful reviews

Showing 26-50 of 66 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SC

Spencer C.  
Technology Director  
Education Management  
Used the software for: 2+ years

### "Effective view into user history and activity "

June 20, 2017

5.0

Seeing what user's do.

Pros

The insight into user history makes it a valuable tool for my school. It's a valuable tool to make user's accountable for their use on the computer.

Cons

As we expanded to over 500 computers the server had a hard time kepping up. The amount of time it takes to download the data took a bit of time to get on to server.

Review Source

RC

Rudy C.  
Chief Information Officer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Software monitoring"

December 6, 2019

5.0

I am able to see when a user signed in from their computer and track activity of all of the sites they have visited. The reports show detail in a case when a user says they were doing work, but the report shows them browsing facebook or social media.

Pros

It is easy to configure if you are very technical. I like how you can silently install on a machine in the environment without the user knowing. It allows me to see if employees are actually doing their work or browsing the internet or streaming. I am able to protect the organization against employees copying data from the servers.

Cons

It can be slightly difficult to setup. Once you get passed that, it is smooth sailing.

Reason for choosing SoftActivity Monitor

The features alone.

Review Source

NC

Nicholas C.  
Security Administrator  
Machinery  
Used the software for: 2+ years

### "Easy to implement, easy to use and the best way to keep an eye on your users."

June 20, 2017

4.0

Pros

Our company operates offices in multiple countries and we required a way to make sure that our users were working on the task. This application is great for keeping an eye on your easily distracted users and to better understand what your users are working on. More than once it has saved us days in lost time when we realized that a task was misunderstood.

Cons

Some conflicts on some systems cause the application to crash. Updating works, but only mostly requiring some manual intervention.

Review Source

TK

Thileepan K.  
Manager  
Computer Hardware  
Used the software for: 6-12 months

### "We can monitor every staff"

April 27, 2018

5.0

We can find bad staff

Pros

Activity Monitor really good application for staff monitor. This digital world have many data leak. But we can monitor with "Activity Monitor". We record computer screen like a CCTV camera. So staff working sincerely.

Cons

We can check every staff computer screen. They are what send what delete. Or what do. Also we can record. Many IT companies going drop, the reason staff leaking data. But when we use Activity Monitor in our office all staff working fine because we record and monitor all, what they do. Also can get screen snapshot also

Review Source

PM

Paul M.  
IT Director  
Automotive  
Used the software for: 2+ years

### "Amazing only had 1 issue"

June 20, 2017

5.0

Complete control of all activity monitoring as the name implies

Pros

Screen Captures are by far my favorite feature. Being able to go back to a date and visually see what was going on is great.

Cons

The fact that when you upgrade the software if you don't have a password on the clients it will bug out and create a password and not tell you. At that point you must manually uninstall the software from the pc and reinstall. Real pain

Review Source

JB

Jamie B.  
Principle  
  
Used the software for: 1-2 years

### "Gets the job done, but way to buggy sometimes"

July 24, 2018

3.0

Pros

Nice and simple. Does exactly what I want as in viewing multiple desktops at once. I can control many features from the software to each computer or in a group

Cons

Biggest thing is sometimes sending a CTR-ALT-DEL to the machine so that you can login does not work. Contacted support several times and I feel like they blow me off as if I am not using it correctly.

Review Source

SR

Sam R.  
manger  
Real Estate  
Used the software for: 2+ years

### "Great Service!"

December 6, 2019

5.0

You can be on top that all employees are actually doing the job and no one plays around

Pros

Ease Of use, Features are amazing! look back period is very good and important tool

Cons

Takes up a lot of your harddrive storage

Review Source

CS

Charlotte S.  
Owner  
Accounting  
Used the software for: 6-12 months

### "SoftActivity is great!!!!"

December 6, 2019

5.0

SoftActivity allowed me with the facts I needed to fire an employee as they were doing another job using my internet and my time doing another job. It allowed me to track activity when she thought she wouldn't get caught using the Incognite window.

Pros

The software enables me to see what my employees are actually doing if I am ever in question of why their productivity is down or why mistakes are being made. I can monitor their time on internet or social media sites as well.

Cons

I honestly don't have any dislike with the software.

Review Source

WF

William F.  
President  
Financial Services  
Used the software for: 2+ years

### "Overall very satisfied."

December 9, 2019

4.0

Pros

Real time monitoring and tracking. I enjoy being able to track and assess our employee's productivity.

Cons

Amount of storage that is kept on user's computers.

Review Source

JL

JILL L.  
VP of Operations  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Activity Monitor"

December 19, 2019

5.0

Pros

Real-time monitoring and screenshots. Easy to track users productivity.

Cons

Adding "agent's". Should be able to browse network and select computer.

Review Source

SR

Selvam R.  
President & CEO  
Architecture & Planning  
Used the software for: 1-2 years

### "Helpful Software"

December 18, 2019

4.0

Overall we are pleased. This is helpful to observe the project progress and see what gets accomplished each day.

Pros

As this software records activities, it is helpful to review the number of hours staff work on each project. The billing hours indicated in the invoice to client is more accurate. It is based on the actual time spent on each project.

Cons

This can summarize more activities such as when the person is not moving the mouse for more than a minute, it calculate all the inactivity time. This will help to see if a person was present in the office from 8:00 to 5:00, the inactivity time is 2 hours 23 minutes.

Reason for choosing SoftActivity Monitor

This was highly recommended by our IT person.

Review Source

AS

Alessandro S.  
Md  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Easy to use"

December 6, 2019

5.0

Very successful

Pros

It Is to use and allow you to monitor silently

Cons

Does not work with thunderbird client email

Reason for choosing SoftActivity Monitor

Value for money

Review Source

NT

Nassef T.  
IT Director  
  
Used the software for: 2+ years

### "Provide very valuable tool to admin to help users and also monitor computers without bothering users"

June 21, 2017

5.0

Pros

Monitor computers without bothering the users. I think it is bad on your side to force me to write more than what is want.

Cons

not backward comparability with agents, it stops me from doing updates, we have about 10 computers doing the monitoring, by deploying update we have to do all of them at the same time.

Review Source

CC

Clayton C.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Software"

December 6, 2019

5.0

This gives the owners full insight as to what the end users are doing. We track: A: Intellectual property to a usb drive or Dropbox or similar site. B: Websites visited C: Job Sites visited and how frequent.

Pros

This really works great for tracking employees especially if they copy intellectual property to a usb drive or Dropbox or similar site.

Cons

We like everything but from a resellers point of view we would like to see a single pane of glass/dashboard where we can manage all our clients at once and manage license count more easily. We also prefer monthly billing as opposed to annual billing or at lease give us the option. Reseller needs to be a minimum of 30%.

Review Source

SN

Shaun N.  
IT manager  
Computer & Network Security  
Used the software for: 1-2 years

### "Monitoring software "

January 5, 2020

5.0

Monitoring staff performance and time management for productivity

Pros

Screen viewing, screen shots, web history, actions performed

Cons

Sometimes av updates cause an issue, sometimes tricky in certain instances to exclude from AV

Review Source

JS

Jill S.  
IT Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Great program for quickly seeing what someone is doing via the computer."

June 20, 2017

5.0

Quick and detailed information of what is happening on a particular computer.

Pros

We have been using this product for several year an find that it is a quick and detailed way to view what is happening on a particular computer. I especially love the pivot table feature in the downloaded log.

Cons

While the product is relatively easy to use, there is no real training documentation and the Help feature only seems to help if you know what you are doing. I believe that a new user to this product with no previous background to forensics would find it difficult to get started and make it work in their environment.

Review Source

RP

Rich P.  
IT Manager  
  
Used the software for: 2+ years

### "Classified as one of our most critical pieces of Enterprise Software"

June 20, 2017

5.0

Piece of mind

Pros

Nice new Dashboard of users - easy to quickly assess issues - Keyboard capture and remote access are all useful features

Cons

Sometimes can be slow - but my system isn't overly powerful. Databases can get overly large if not pruned

Review Source

JL

JAMES L.  
Information Technology Administrator  
Printing  
Used the software for: 2+ years

### "Softreviewmonitor"

December 6, 2019

4.0

Very positive, the software let me see what workers are doing with their time. Some were caught doing things that were over the top and dissmised form their position, some were reprimanded.

Pros

The ease of use once the client is installed. The interface is very nice and very intuitive. The graphics are teriffice and the real time monitoring is second to none.

Cons

Getting the client installed on some PCs is a pain.

Review Source

HB

Heidi B.  
IT  
Hospital & Health Care  
Used the software for: 6-12 months

### "This has been a great way to keep track of what is going on in the office"

June 20, 2017

5.0

the doctors are very busy, it allows them to go back and make sure that no one in the office is taking advantage of the fact that they are busy

Pros

The ability to go day by day when you can't or don't have the time to look every day has been great. The fact that even with 2 monitors you still have the ability to see everything that is done

Cons

Every once in a while we have an issue of it losing connection with some of the computers, but its a real easy fix and has only happened a few times over the past year.

Review Source

VK

Vivek K.  
CEO  
Computer Software  
Used the software for: 2+ years

### "The application is an essential tool to prevent "internal" security breaches which are costly"

June 21, 2017

5.0

Helps my clients with regulatory and mandatory compliances

Pros

Very simple to use and deploy. Total privacy can be maintained. The cost of internal security breaches is increasing at 30% every year due to larger volumes and also due to more digitisation in India. It is impossible to review every node without automation. This also increases "transparency" in critical departments like public procurement , public services , healthcare records . The emphasis on "confidentiality " of public data can be ensured by using Softactivity.

Cons

Need to get this on a "Platform" with more and more "modules" so that clients can have a choice while deploying the same . This has to be both horizontally(i.e. with more number of users and even in geograhically diverse locations but managed centrally) and vertically(with more features which can be added to the main basic software).

Review Source

sM

sharon M.  
owner  
Computer Software  
Used the software for: Less than 6 months

### "Does the job"

June 20, 2017

4.0

monitor employee productivity

Pros

It works well to track employee workstations. It stores logs for later review. It captures statistics and screenshots.

Cons

The records are only viewable by date, not by time. If you want to review screenshots, you have to scroll through every single one for the day, then zoom in really close to see the clock, in order to tell what time it was. There is no way to filter by time, just by date. It sometimes does not save the records for some unknown reason. 90% of the time it works fine. Good value for the money for a small business.

Review Source

SG

Sergio G.  
IT Director  
Financial Services  
Used the software for: 2+ years

### "This software is the definition of Fire and Forget!"

June 21, 2017

5.0

You can Track the use and abuse of resources in your organization and take corrective actions accordingly. A critical feature is the capacity to perform live monitoring on workstations. It save us from an ongoing data theft in one department.

Pros

It's easy to setup and deploy remotely with minimal effort. Once it's installed you can pull reports for any time period with ease.l The latest version is excellent as no intervention is required and the database updates with activity are been done in the background.

Cons

In some cases, if you have to replace a workstation for technical problems the transition from one monitored workstation to another is not seamless and It can cause breaks in the continuity of the monitoring reports. So far there is not a clear way to transfer the relationship between the old and new workstation that I can see.

Review Source

eK

eric K.  
IT  
  
Used the software for: 6-12 months

### "I have only been using it for a few months now but it seen to most everything we need it to do."

June 20, 2017

5.0

Pros

It's easy to use. The developers have made installation and removal very simple. It is easy to learn and use.

Cons

1\. In the db log it would be nice if you could scroll though the images in the timeline rather than having to click each one. 2. Would Really like more Remote control. I believe if you could integrate it with remote support you would almost have the perfect product.

Review Source

JS

Jeremy S.  
P  
Internet  
Used the software for: 2+ years

### "SoftActivity Monitoring Software for Collaborating, Peace of Mind and Protection"

December 9, 2019

3.0

We were able to solve an issue with sales persons taking files home, or copying unwanted files to thumb drives, also useful during meetings to quickly pull up a team members display.

Pros

Monitors all aspects of a network users behavior. Allows to view teams monitors for collaborating during meetings. Protects your network and busienss files against theft and unwanted use.

Cons

Updates, and connection to computers needs improvement. Constantly having to make sure the monitoring is working, especially after an update.

Reason for choosing SoftActivity Monitor

Had the features we were looking for at an affordable price.

Review Source

RE

Russell E.  
Technical Director  
Telecommunications  
Used the software for: 1-2 years

### "Monitoring made easy!"

December 6, 2019

5.0

Pros

The software is easy to set up & deploy with minimal involvement on the remote machines. Seeing exactly what a user has done and the time each program has been used has been invaluable.

Cons

Having a web interface & the monitoring program is a bit inconvenient. It would be better if there was only one.

Review Source

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