Who Uses This Software?

drchrono serves small single provider practices and large medical group practices with multiple specialty customizations.


Average Ratings

340 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $199.99/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • drchrono
  • www.drchrono.com
  • Founded 2009
  • United States

About drchrono Practice Management

drchrono EHRs robust practice management side of our all-in-one cloud-based mobile EHR comes with speech-to-text and custom templates/forms to chart effectively. With drchronos PM software you get a live claims feed for billing and payment processing, HCFA/Superbill generation, and e-fax integration. Real-time eligibility checks helps you check patients informat, and custom appointment reminders that can go through email, SMS, or phone in any order. For students please visit drchrono University.


drchrono Practice Management Features

  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling

drchrono Practice Management Reviews Recently Reviewed!


Capterra-loader

Works fine for outpatient psychiatry

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I had a good experience with customer service at the beginning, they were available to show me the software. I also like the way you can set up appointment reminders. The layout of the site is fairly intuitive.

Cons: The mobile app is somewhat difficult to navigate and does not have all of the features of the full website.

Easy to use, easy to schedule, easy to train

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the most the ease of scheduling patients. Can stay on the calendar and add new people to the system with new patient button, very user friendly. Can just hover over appt for pt demographics makes calling and verifying appointments a breeze as well as drchrono sends out reminders to patients that are customizable!

Cons: I do not like that the med list doesn't carry over and isn't easy to use. I do not like that I cannot email patients from dr chronos.

Excellent EMR

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great customer service!

Pros: I love the IPAD function and the patient portion that allows patients to complete there paperwork. I like the smooth transition from patient to physician.

Cons: Inability to change titles on main patient information for our business purposes. It would allow patients and other providers to find where they need to fill out easier.

User Friendly for the staff and patients

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The patient portal, communication and confidentiality, patients are able to request medication , communicate concerns and retrieve records . We also like the New referral option, we are able to send a referral to other physician offices along with documents necessary to aide in the patients care , we are able to send everything in one fax. Very useful tool.

Cons: The site can run slow at time, also we are not able to complete some forms and orders online, in which would really be useful to be able to complete and send a Physical Therapy Referral or Prescription to the patient via the portal.

not bad

Jun 12, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Think 'Practice Fusion' with a billing/practice management component built in.

Pros: the system itself if very fast, it is ipad ready with their own app, implementation is very quick; completing an encounter note is fast and easy

Cons: very light on advanced features and automation; very few vendors in their app market; not very customizable. Not too bad for a small practice, but I can't imagine using it for a larger practice due

average. the program fail sometimes.

Jun 11, 2018
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is easy to use, i like that, my wife too. the facility to access the patient, the way to speech to the ipad is so cool.

Cons: you do not have somebody at the moment when you need it. the icloud thing is half and half, most of the time you have to close the app and restart it to continue with the work. Labs are always a problem they never receive it. with that situation of the labs i can tell that maybe is the labs company and not the Drchrono, but im not 100% sure whos guilty for that.

Overall: friendly one. easy to use

Easy to read on one page

Jun 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to schedule , reschedule ,cancelled patients' appointment. It is easy to read weekly or daily , monthly schedules.

Cons: It is not good chiropractic soap form that I can just click to form the note in couple minutes. I either create one for my own practice or use the template someone had made.

Overall: scheduling and reminder

Top quality Tech Support, apple integrated

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intuitive use
Customer Support
patient portal with intakes that auto-populate the chart, my handouts, and superbills for patients submitting for out-of-network claims
fax in/out
Illustrations for SOAP notes
Billing
supports multiple locations
email campaigns to notify my patients about practice changes
Sales team did not use aggressive sales strategies to rush me into signing contract

Cons: too many windows pop out, one per patient, sometimes more than one and my computer gets crowded with so many tabs that I cannot identify unless I click on them. But it's possible this is a setting I can change, I just don't know yet.

Capterra-loader

good

Jun 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: updates frequently, easy to use, apps available for ipad and I think iphone and Android, haven't used in a while

Cons: more integrations, priced a bit more fairly for individual practitioners costs are high to survive, would recommend more flexibility in forms

Dr. Chrono allows for me to have all of my SOAP notes properly organized and accessed.

Jun 01, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease and comprehensibility of the program. It is easy to teach and learn as a first time user.

Cons: Sometimes the program runs slow and it significantly increases the time it takes to fill out one chart.

Capterra-loader

Worst experience with software you could have

May 31, 2018
2/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: I appeared to be easy and useful at first, but that was deceptive. we never got off the ground because of too many errors.

Cons: We told them we didn't have ipads and yet they didn't mention you can't check anyone in with out them. They put in our data wrong and our patients were upset because they got reminders saying they had appointments with practitioners they didn't know. They never returned some of our emails

Overall: I learned how not to pick software. Because of this experience I found jane.app which is easy genius and way less expensive.

Drchrono is easy to use and there are people standing by, ready to help if you need it.

May 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is simple but fast and effective. There are plenty of webinars to show you firsthand how to use this website and the tabs are self explanatory.

Cons: I like it just fine. It runs quickly and smoothly. I feel it is fine the way it is. There are plenty of webinars to show you firsthand how to use this website and the tabs are self explanatory.

Overall: It housed a place to organize and send all of my EHR needs.

Been using them for years

May 30, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: This is a great starting EHR because they offer the free option to start so you are able to work with it for awhile before committing to a payed version.

Cons: The customer service is good but not great, several times I have had questions or needed help with an issue and it has taken upwards of a week to get things solved sometimes unresolved. When they do updates they don't give new tutorials telling how things have changed and how to utilize the new additions.

reliable,efficient

May 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: can connect with several devices ,very easy to maneuver through the program, the medical records are kept with meaningful use in mind , and keeping up to date with needs

Cons: i wish it could interact information with my lab, as structured info to be counted as meaningful use without having to add expensive software

Overall: structured charts without paper

It's not the worst software to work with

May 25, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the rendering of information from one template to the next, ie, med review to med review. I like the search feature it is quite thorough.

Cons: I do not like that the notes do not render across templates such as the HPI in the Initial "Psych Eval" does not pull through to the "Annual Update" template
I do not like the medication ordering section, it is really difficult to tell what is ordered and what is d/c'd, etc

Capterra-loader

Easy to use program with great support

May 25, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love how very self explanatory Dr. Chrono is. I find it very easy to navigate from reporting to scheduling. The support staff is very responsive and attentive for any and all questions. Any time I needed assistance I received responses promptly. Every staff member that I spoke with always took the time to show me step by step instructions and were always available for follow up questions down the road.

Cons: The biggest problem that my clinic has run into with this software is that we have three different doctors in our practice that each have there own ways of taking payments, but because we only have one license for Dr. Chrono is hard to know which doctor the patient owes money too considering they see all three. We have worked around the problem, but it's very time consuming.
Also the reporting was very minimal but has gotten better through the years

I enjoy the various options I have to input my notes and the free reign

May 25, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: I like the organization of the program and the ability to provide templates that are necessary to my use. I love how the program has set up mental health and physical disorders already recorded in order for me to use when dealing with diagnostic tools.

Cons: It feels complicated and has too many options for me to use when first starting out. Not user friendly for beginners.

A very good combination of functionality, features and cost.

May 24, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: very easy to customize the template. the billing and pt management is also very easy to use. the monthly fee and set up cost is very good

Cons: customer service is not always easy to reach by phone. most have to be set up by appoint via email.

Customer service is unreliable and multiple glitches with saving patient demographics

May 24, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: 1. That it is web based
2. That it is cheap per provider and added users compared to other EMR systems
3. The statistical graphs ie pie charts are pretty neat and easy to read

Cons: 1. Patient demographics don't always save making billing difficult
2. Customer service and EMR support is very unreliable
3. Training programs CANT answer simple questions
4. Templates are difficult to create
5. Building documents and implementing them are almost impossible
6. The daily clinic schedules per provider are too elementary and color scheme difficult

User-friendly and HIPPA compliant

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to access, the information displayed is useful not only for the Front office but for all the healthcare providers.

Cons: There should be a back ¿key¿ to ease the navigation. I did not find many cons in this system, I enjoyed working with it.

Everything all in one place!

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We are a start up practice that has multiple specialties. We have Chiropractors and Nutritionists on staff and Dr. Chrono has been great keeping everything all in one place. We run many different labs and our office is as paper free as you can be in today's day and age. We love being able to scan previous labs and save them underneath different patient folders. We also love the customizability for appointment profiles and note templates. EHR's in general are going to be more slow than paperfiles for recording notes, but DrChrono makes it a lot faster.

Cons: The only negative thing I have to say about the program right now is the additional costs to add practitioners to the software.

Intrigued

May 24, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: - need more then 1 person to talk to for questions

Pros: EMR Schedualing I like that it¿s easy to enter patients in the system. - I like that you can enter your own template but I don¿t like that you can make your own receipts as I am part of an insurance organization.

Cons: - credits and balances needs a bit of work - overall end of day sheet including debit amount totals,mastercard totals and so on - more tutorials

Great Foundation, Good value - Feedback is not heard

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: Web interface is very good, particularly with the introduction of advanced task management. Easy to track electronic communication. Appointment templates are very helpful.

App interface is great for physicians, but limited since it requires an iPad. Ideally, our Doctors could use a Surface device and have access to app interface and web interface as there are benefits to each interface.

Billing Team - staff and support is rock solid. Responsive, polite and respectful of the importance of timely A/R processing and communication. By far, the Billing Team is the best representation of what DrChrono could be.

The basic system is strong, robust and could be a truly excellent product with some relatively simple tweaks to managements attitude towards customer concerns.

Cons: DrChrono does not have empathetic listening skills for business concerns, outside of the billing staff.

Any and all criticism is dismissed and blamed on the user (see their responses to reviews here).

Simple measures that would save their customers time and money (like a Windows app) are ignored. They act like Apple is their biggest customer (no Windows or Android support despite requests from clients).

Support tickets are routinely closed prior to problem resolution. They do not allow you to call in to support for assistance, and often it seems like staff does not read the initial problem request as you have to repeat yourself 3-4 times (and get escalated) until you reach staff who can assist with anything beyond the most basic issues.

Issues that impact ability to handle patient care or conduct business are not escalated appropriately. Even if a change they make to the system results in mission critical failures, there is no option to quickly escalate to an appropriate stakeholder at DrChrono.

Simple requests, like customized disclaimers to limit legal liability when patients use the patient portal, are brushed off despite the risk to their clients.

Drchrono has made our office efficient!

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love the interface of the software and how easily it can be used. Patient information is stored electronically with little or no hassle using the drchrono check-in app

Cons: Some difficulty creating templates and forms. Would like an easier way of creating forms for patients to sign (consents etc)

Great EHR

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Love it so far.

Pros: This product ties in all aspects of your office Scheduling, billing, and notes. Productivity of the office is increased using the software. The ease of getting a medical note that is compliant and quick to do. Nice to do notes from your phone.

Cons: Some of the billing remittance can be difficult at first. After doing some of the same problems a couple of times it gets easier.

Easy and straightforward to learn how to use, with few complaints, all of which are minor.

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I liked the simplicity and straightforward design of its user interface: there weren't any major aspects of it that I had to struggle to learn how to master. The ease of design with the application of windows was reminiscent of old Microsoft products of the 1990s, which is meant to be praise. It meant there was little effort needed to understand the use of the product, and the data being presented to me. Searching was easy, and so was data management adding or removing information as needed. Finally, I most appreciated the search functionality, and how easy it was to move between files.

Cons: I least liked the inability to toggle in between windows. As much as I liked the straightforward design of the user interface, I missed the modern convenience of being able to quickly move from one window to another, or to toggle between different files. It was understandable why this is a development that has not yet been applied to this software, but it bothered me somewhat when I attempted to engage with the program in a way it was not yet prepared to accommodate.

Dr Chrono Review

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software replaces additional staff and performs great with lesser office staff!The ease with communicating with patients using the portal system, scheduler, bill payments, and the billing is fantastic.

Cons: I would like to customize options and have it match for pricing; using this software as not all features are necessary for my use of the software.

Capterra-loader

Now that the system is up and running, we are able to utilize the features to their full potential

May 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Customizable notes and charting features. Also, I like the ease of flowing between charting and billing. Direct receivables of ERAs.

Cons: There are some error messages. Customer service is usually responsive. Most issues have been resolved.

Overall: gift card

easy to use

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy to use, they have a friendly staff, and I appreciate how the responses are sent in a timely matter.

Cons: The inability to be able to call a representative, the long process of filling out a request form, the inability to see messages all in one thread.

I used the free version and it was perfect for my situation.

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This EMR had many pros. Here I will list them:
Simple and intuitve interface
speed
web based
Pdf export

Cons: The inability to use procedure codes, but that's not a real con because it was the free version. Other than that I did not experience a con.

Overall: EHR use for my practice.

I worked on this software as a student for health information management

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: I only used Dr. Chrono one time because it was too confusing for the class to use and we weren't assigned anymore work in it. Kind of a waste of money.

Pros: The software did familiarize me with the EHR and was very helpful. I liked that I could see what an EHR looked like and how to use it.

Cons: The two screens were a little confusing and very time consuming. I had my instructor help me and it took us a long time to complete.

The ability to personalize each template is a plus.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The true iPad capability through the app. The personalization is very easy and templates are easy to create.

Cons: Can be cumbersome when several tabs are open at once. Entering several lines of information via drop down menus to create templates used to be easy through cut and paste. Since a new update it is very time consuming.

Great EHR Software, needs a little more investment in customer support

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Many features. Love the cloud access. There's a lot of automation built into the different forms making for less repetitive entering of things. Makes managing patients and the schedule so much easier than what we had before.

Cons: Takes at least a month for the staff to learn how to use it intuitively. The trainings were helpful, but not enough. I mainly wish they had better support options than just an email ticket. Having a live chat or phone number to call would be ideal.

Overall: better organization of patients and billing. cloud access (anywhere access instead of having to be on a pc).

My experience with dr chrono

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: There are no other comments

Pros: dr chrono is very user friendly. In using the software, it was very easy to navigate through. The students also felt that dr chrono was user friendly.

Cons: I cannot think of any issues with dr chrono software. There were no real issues that were discovered during the use of the dr chrono software.

We have been using program for over 6 months we love it!!

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love their customer service video conference call. You can get all your questions answered very quick and if you need help in a certain area they send you training videos!

Pros: All out staff and providers love this systems. Its so easy manage, we provide unique procedures and I love that we area able to adjust all the templates to meet our needs. It has all the features we need and more. Also if there is something you don't like you just hide it from your view! Our patients love the patient portal!! This is system is HIPAA complaint and very affordable.

Cons: Online scheduling can be tricky if you have multiple locations. However our account manager was able to help us figure out whats the best way to get this set up.

Great layout and functionality for a doctor office

May 24, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Love the ipad and EHR integration. The schedule and patient billing are easy to use and understand. All of the reports are exportable and extremely useful as well.

Cons: We are optical offices so drhrono has many features that are not needed and sometimes can seem excessive. Also, we had some issues using the API however drchrono support was able to assist. It would be great if there was a customer service phone number to call into instead of always having to submit requests online.

hasnt kept up with advanced emr

May 24, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: no customer support dispite repeated calls to emr contact no response they promise and dont deliver the only thing i like about this software is that its just like practice fusion i really dont have anything positive about this software i just wish i could get the phoenis emr instead

Cons: no customer support no ability to write adequate templates cannot use for orthopedic application with any ease i have had no support and the reps dont call back a bad decision to implement this software i am looking to replace but am tied in to contract

Overall: none

Very slick, but needs better customer service.

May 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Pretty and slick. Good ipad incorporation. Patient tend to like it as well. OK eprescribing functionality.

Cons: Sometimes discombobulated, but less so than other vendors. Can get frustrating trying to a simple task like eprescribe at times depending where one is "in the chart."

Dr. Chrono is a user friendly EHR with a smooth interface

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lots of features for the free version as well as available options for payed upgrades. Interface is smooth. Navigation is simple and intuitive.

Cons: I'm still hesitant about "online" EHRs given the far greater experience I have with both paper charts and downloaded software.

Easy to use and staff is very friendly. :)

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy navigation, excellent customer service! The team is always finding ways to make keep customers happy while providing excellent customer service. Also, problem solving skills are A +++. Following up on matters are also handled in a timely manner as well. I can definitely say they are on top of things. I always reefer new clients or practices to them as I know they hae a great reputation and awesome people skills.

Cons: No Cons here. But there is always room for improvement. If i can say one thing regarding improving I can say perhaps follow up speeds? Even though they are awesome at following up already. Every time I called to reach out or they followed up first I can definitely picture the friendly person i'm talking to has a huge smile on their face which is not really a con but I wanted to just throw that out there . :)

Overall: Gaining great clients and having the honor to work with such a friendly team. This software makes not only my life easier but everyone else's and I just cant help to spread the word.

Very vast and time efficient. Customer support was beyond amazing.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I love most about the software is that I am able to look up anything and there is an answer ! I love this software and would recommend it to anyone else.

Cons: There is so much software but so little time to go through everything at once. At times the website freezes.

Overall great product and friendly staff.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Overall great product and friendly staff. The use of drchrono EMR/EHR is extremely customer friendly. Also, communication via email to any customer support is fast and convenient.

Cons: Not too much to look down on regarding this product. Only thing could be is learning the format to make sure you can move smoothly from one area to another.

Daily DrChrono User Review

May 24, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: What I like best about this product is how user friendly it is. It is very easy to understand how to navigate, add information, and even train others. I especially like that when looking how to add new information, the green button on any page serves as guidance.

Cons: What could be improved about this product is the log out time. For example, after logging in and not using it for a certain amount of it, it will log the user out, therefore making it time consuming to log back in for documentation

Overall: The business problem that Dr. Chrono is solving is that it is allowing us to capture data on the patients we treat efficiently, accurately, and with ease and convenience. Dr. Chrono is extremely easy to use and tailor to one's needs.

Good but room for improvement

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: Photos of patients in chart, ease of consent forms and being paperless , aesthetics are nice, option to send rx's with phone app when out and patients need something urgently

Cons: They make small updates often without telling us and often with updates, other features become temporarily broken.

Easy to work with and most of all no more filing charts. Love it.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love the fact that everything is in one software. Appointments scheduling and the EHR. It's easy to navigate.

Cons: I haven't experience any trouble with the software as of yet. Everything seems to be working just fine.

Capterra-loader

I used it several times while in school so the test model was Great!

May 24, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The ease of maneuvering within the system was good and it is very easy to use. The fact that I could use the program free of charge since I was in school that is always a good saving cost to me.

Cons: I could not find any faults with the system. I have Medical background and I used several systems and this one is a very good program to use. It does not take a genius to use the program so that is helpful because you don't have to keep the manual beside you at all time.

Amazing, Outstanding and easy!

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love how everything you need is just a click away! I can access documents for patients and physicians. I always use this system with such ease!

Cons: I have no complaints! There are minor glitches in the system, sometimes information can duplicate but all you have to do is refresh the page and problem is solved!

Overall: I dont have to write anything everything is a click away saving massive time!

Dr.Chrono was easy to navigate and easy to adjust during upgrades

May 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how basic and easy it was to navigate through patients- easy to work with a provider and having pts receive great pt care

Cons: Insurance- I think this is one section it can be improved to help save time checking in patients while going through insurance

Efficient program

May 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Dr. Chrono allows establishments to construct an organized work space and boasts nearly all the functions required to run a profitable and superior business.

Cons: Moderate ease of use. Options offered in a concise and direct way could be improved. If multiple users are logged in at the same time, information may have troubles saving.

Thorough, great follow up.

May 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Easy to use. Great demo. Ipad use for users that enjoy the use of an ipad. Great patient portal and check in.

Cons: Too busy. Too many colors and tabs open. Some features were not standard but could be purchased for additional cost.

Overall: I learned about the different types of software. I learned that this product is available to use via an ipad.

Easy to use system

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Easy to use. Reduces time to transition to new EHR

Pros: A very easy to use, all-inclusive system. Easiest billing system imaginable. Excellent functionality on all Apple products. Very good functionality on PC via Google Chrome. Intuitive flow. Easy to take clinical photos with iPhone or iPad. Simple form builder/template builder tools do not require advanced computer knowledge to customize every option one might need.

Cons: only drawback--no immediate phone number for support. Start all troubleshooting via email. But tickets are usually resolved promptly.

Super easy and user friendly

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This app makes it very easy to schedule multiple patients as well as incorporating the necessary patient information for this practice. It's simple to use and very customizable. The software has a huge library full of customizable medical templates that help when writing clinical SOAP notes to be more quick and efficient.

Cons: This app is not the most affordable option; however, it offers an exceptional amount of options that are both customizable and helpful to use in this practice.

Love the ease of this system

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is complete in an easy to use format. I was hesitant on changing systems in the beginning but it became clear early on that I should have made this switch a long time ago.

Cons: At times, likely more of a wifi issue, it is slow and/or hard to get into. Our tech support is working on upgrading our wifi.

User Friendly, Clean Portal, All Access features

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Dr Chrono is an amazing full access program that allows you to utilize every aspect of the software with multiple features that are beneficial to your individual practice.

Cons: Updates that are applicable do not automatically apply to users. It would be awesome if the updates applied to all users new and old.

Overall: User Friendly, Time Managemen,

Physical Therapist review of DrChrono

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Once you learn the system it is easy to use. I have created a filing system that helps me ensure that I do not miss progress notes or re-evaluations.

Pros: Notes are easy to customize to the needs of the clinic. Billing is simple and straight forward. Notes are saved in real time so information is never lost. It is easy to access past notes and patient information.

Cons: This product is not best suited for for physical therapists. It fails to create a plan of care for patients (it does not carry forward goals, diagnosis, or the plan of care for each note under the current case). The system does not flag you for charges, re-evaluations or progress notes.

Capterra-loader

Dr.Chrono has been a great EHR for our small functional medicine practice.

May 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of customization, easy eRX, templates, overall easy to maneuver both on desktop or iPad. Patient files, documentation, and internal faxing works well.

Cons: I do wish there were a few more CRM options with the software. We are a cash based office, so I don't need the side but do need to track patient labs and supplements.

Downloading patient reports from referring providers has been an easy process

May 24, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's ease of use. I contacted the company only one time for assistance with document not downloading and they were very helpful

Cons: I don't have any cons about the software.. the need for assistance one time was quickly addressed by Dr. Chrono

Great program

May 24, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Helped me understand things and helped me schedule appointments and learn a lot of new things that I didn't know before

Cons: Poor navigation. Hard to find what you are looking for on the website. Wish it was easier to follow

User Friendly EHR

May 24, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: we are really happy with Dr Chrono; our support team is responsive and always ready to help. easy communication and transfer of information.

Pros: it is very easy to use and learn; support is responsive and helpful; can tailor to our needs; easy to send and receive information with other offices and patients

Cons: requested changes should be made faster; import from previous EHR was not as inclusive as we would have liked

Easy to use in most medical offices.

May 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Ease of use. Better recording keeping. Can see trends in response to various treatment regimens. Whatever!

Cons: Occasionally have to alter the templates because one size does not fit all situations. Does not lend itself to a few medical specialities.

Easy to use program

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Many options to use for customization. I was able to add and customize all of my needs for note taking, intake forms, follow up forms, and so on.

Cons: Many action steps to finish notes. In order to get to my customized soap note I have to go through 2 steps, then I have to finish, close and then lock. Easier if it locked when I closed the note in the first place.

User friendly and very efficient

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My favorite thing about this software is that it's user friendly. The tutorials they offer are great, but it's also very easy to navigate the site yourself also. Secondly, I appreciate that it's also efficient.

Cons: My least favorite thing is that it occasionally gets turned "on" to send my patients reminders for their appointments. Some of my patients do not want notifications going to their email and/or phone, so I don't like that after a certain amount of time, the default saved information changes to "on" and they are sent reminders.

Great experience!

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Dr. Chrono increased overall productivity and is great for tracking patient records. It was a pleasure to use.

Cons: In the beginning, there was a learning curve and lots of calls to customer service but they were patient.

Great software, makes practicing easier and notes less time consuming

May 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of information use and intergration of nessecary information. Daily notes and prescription integration is a must!

Cons: Nothing, good product overall. Takes a while to learn the program, but once you learn it very user friendly

I have had a good experience with drchrono.

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: the detailed reports for patient demographics and billing. i like that it is an all in one practice solution.

Cons: the customer support is sometimes difficult to use. I would prefer to have phone support as it is difficult to communicate at times.

Very intuitive. Easy to use. One of the more aesthetically-pleasing EHR's out there.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use of the software. Customizable. Automatic insurance eligibility checks. I really love that the software is cloud-based, and is compatible w/ Macs, so I don't have to purchase additional computers. One of the more aesthetically-pleasing EHR's out there.

Cons: Not able to export claims as print images. You have to use their clearinghouse, which makes it difficult for me to use, as I am required to use a different clearinghouse.

Overall: Saved time. Able to edit notes outside of the office.

Capterra-loader

Love the program. I had all my charts shredded--15 years worth.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Now I have all patient data in my small ipad. DrChrono is an efficient and easy program to use. NAd they have very good customer support. Just imagine eliminating all your paper charts!!

Cons: I have to pay for it. LOL. I have no negative comments to make about this great program.

Overall: chart elimination, eas of use, efficiency

Capterra-loader

Easy, clean, simple.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use for a multitude of users, crisp and clean design, multiple ways of using the software, absolutely loved the experience.

Cons: Some of the functions would freeze occasionally, the billing functions sometimes were sloppy, you had to be careful when inputting EPI.

It is a user friendly patient care platform

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like having all the features in one place such as scheduling, billing and patient reminders. I also like the easy patient check-in function and the e prescribing function.

Cons: Some challenges getting past some of the errors when registering patients. When you register the patients the tab for adding health insurance is not as easy as I would like it to be.

Overall: I was able to have a platform that housed many functions in one place such as scheduling, billing, eprescribing, patient reminders, registration, EHR, emailing, etc.

This software was a huge help in starting my own practice!

May 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the billing features. It makes it really simple to do my own billing and track it.
The templates are easy to customize. It takes a bit to get it all set up, but once you do, it's very user friendly.

Cons: I have had trouble with EHR certification through Medicare. I think it's because I am a chiropractic office and not a MD office.

I use drchrono for my online course and I love it

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This websit is Easy to navigate, Organized, and there Are Lots of tutorials that are informative and helpful.

Cons: I honestly would not change anything about this software it is so easy to use! I can't complain with my usage so far

Ive used many EMRs. Drchrono is the only EMR that has truly organized my patient's records.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easily accessible on all apple devices. Easily create templates that suits your office. Easily create forms to be filled.

Cons: Compared to other EMRs that I have tested and purchased, I still have not found a Con that applies to drchrono.

excellent

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use
cloud based
customer service
price is right
friendly support
they have training on how to use the software

Cons: in the beginning we have had trouble saving the data but we called customer service and they were able to fixed our problem

Dr Chrono is the future of EMR

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I started with Dr Chrono when they first came out in 2012. They have grown and in last 4 years have really become adept at making everything they do more efficient

Pros: Streamlined, integrated and easy to use all on the iPad Online scheduling, patient portal, e-fax, integrated billing

Cons: Eligibility and live status on copay and deductible have not panned out yet, I¿m hoping this comes along as patients are still getting surprises that there is technology available to avoid

Wonderful Integrated EHR

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Very user friendly software. Real time claims reporting. Online scheduling. Easy to use schedule with appointment color coding that can be customized.

Cons: Not printer friendly for reports. Some functions require multiple clicking to accomplish. No point of sale or general patient ledger. Inventory management is clunky and hard to update quantity. Online scheduling does not have a way to choose doctor.

Not a good interface for therapy

May 24, 2018
3/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: Easy view on computer for individual schedules Lets you view other's schedules as well Can make multiple note templates Have had many fewer "glitches" in recent past than when I first started using it iPad interface is decent

Cons: I am an OT, and it is not the best system to use for therapy documentation in my mind Can't delete note templates Tasks often stop working When things get "fixed" they often stop working again Phone interface is challenging to use

I used Drchrono for my internship and I must say I loved it! The technology is so easy to use.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: PROS
As a student intern who was new to this technology it took me no time to get to know the software because it is very straightforward. It was designed with every possible user in mind patients, providers, administrators and student user like me. It is one of the best software that AHIMA has on their Vlab. Even though I am done with my internship I am still able to use drchrono to get additional practice in navigating the EHR.
The software itself is easy on the eye. Great use of color and design.
Since it is cloud based it is very flexible to use anywhere

Cons: CONS
Since I am a student user I didn't have access to the entire software so I would be blindly reviewing if I said I have a lot of cons. For my experience, one of the cons was that I could not get to know the software in its entirety unless I upgraded my plan.

Generally good free EHR

May 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: ease of use and charting. Prints out nicely. Great to have ability to enter free text in any/all fields. Good scheduling feature.
It's free!

Cons: disabled eRx feature. Many other customizations require additional payments to the company. Would be nice to better be able to customize default negatives (i.e. in ROS).

Dr Chrono has been so user friendly and easy to take into the field.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the ability to customize my own templates and create forms that will work for my practice. I enjoy the sleek design and ability to use the App for easy access in the field.

Cons: Every once in while we get errors which are typically solved by clearing cookies-but it would be nice to not have that happen.

very well driven

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: organized. easy to use. very easy to get reports and fast also. Almost any billing report is available. Great connection with clearing house, ability to see live claims feed, and moreover status of submitted claims with further actions to resolve issues.

Cons: submission a ticket and getting an answer will take a while. Can not call at any time and resolve my problem right away.

Great and easy to work with.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The calender and schedule are very user friendly. Saving and retrieving files are very easy to do. .

Cons: The recall is confusing. I still have not setup or used the templates, because of time. So I wish that was easier.

Excellent

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I think how easy it is to use. You can navigate through dr chrono with ease and if you dont understand something they have videos you can watch

Cons: There really isnt anything i didnt like about it i feel like the software is great maybe a little bit of a lag

Very user friendly

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to pick up and figure out, first time user and this program is great. They provide a video that walks you through each area. They also have a great customer service.

Cons: I haven't notice any negatives as of yet, I have only been using the program for a short time. I will come back at a later time and give an update.

I really enjoyed getting to use DrChono. It was easy to navigate through.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That is was easy to navigate through. Didn't have any issues with it. I would recommend this to others to use.

Cons: I didn't have any issues with the system. This is an easy system to follow through on with out any concerns.

Highly customizable but sometimes cumbersome in ease of use.

May 24, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: DrChrono needs to get better documentation on how they calculate meaningful use/MIPS/MACRA data so it can be utilized more easily.

Pros: I like that I can customize the template for what I need. I like that I can add as many values to the fields as needed.

Cons: There are three main tabs in the exam report section. Each tab has multiple sections on them. I don't like having to bounce from tab to tab and section to section. I would like to be able to just build one template that I could flow through while in the eval.

Easy program!

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Quick. Customer support helpful. Easy to use lists and to format. Of all electronic programs that I have used this one was the most user friendly.

Cons: More detail needed in some spots. Hard to add in narratives. Would like to see info added that is required by Medicare.

Great software and easy to use!

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Very efficient and easy to navigate. I would highly recommend it and would certainly purchase it again!

Cons: Na. I have had no problems or issues with this product. I would highly recommend it because of its efficiency.

School

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that I can find what I am Lookin for and the software help me out a lot with the field I'm in.

Cons: There's no con, I love this website. I check this website out while I'm in school. I can go and find what I'm looking for.

Ver user friendly

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use. It's very user friendly. If new user it guides you through the steps. There is great support

Cons: Nothing is not to like in regards to the software. Would reccomend to others with ease. Is very adaptable

like the look and feel of the software, easy to navigate

May 24, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: primary and secondary check in ins eligib, customize apt reminders, internal chat, store credit cards for future payments.

Cons: no built in wait list, $$ a little pricey for our small practice, only 1000 pages of faxing per month included.

I used this program for a course geared toward my future HIT career.

May 24, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Pros. Being able to retake the quizzes and review the information.
My computer skills are not the greatest, so having some to call was a plus.

Cons: Better Instructions on how to download the program could be better.
Allowing the instructors access to help, the instructors being completely hands off is a disadvantage.

Capterra-loader

I loved using DrChrono. It showed me my mistakes as soon as I made them and let me correct them.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it teaches you how to use it as your using the software. I am a very visual learner so it was great for me to use as a learning tool.

Cons: There were some parts of the software that glitched a little while I was using it. When there are glitches its harder to use the software smoothly.

Practice Administrator

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: drchrono is a partnership where you and they both have to spend some upfront time to ensure that you will get the most out of the investment.

Pros: The physicians have been able to easily see the same large (35 - 50) patients a day schedule and bill more accurately.

Cons: There is nothing to dislike. The physician dictated note is excellent and comprehensive and is automatically sent to the referring physician.

It helped me get hands-on experience with real world software while still a student

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That it is an actual software used by real clients in the healthcare business. The live "feel" made the training very "real" and will shorten any time I spend training on the job.

Cons: That I didn't get paid while I was using it. Seriously, I really liked the software and am not sure I have any cons to share.

Overall: Hands on experience in the classroom, to "play" with the files and different aspects of the software without fear of doing any irreparable damage to real patient files.

Great software. Very happy in receiving notifications

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very responsive , interactive, and easy to use. I have been receiving the messages on time and acutely

Cons: None so far. As I mentioned above, I have been receiving the responses through email and via text for around 2 months now.

I have used this software as a student in my lab classes, for my future degree in HITC

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I liked how real it appeared, as if you were actually in a work place setting. It was very simple and easy to navigate through.

Cons: I have no complaints, the software could not be more user friendly and is a great learning tool. It has given me great preparation for the future.

I really like the features, it makes things easy and streamline.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that it is combined ehr, notes, and scheduling. Most ehr does not offer scheduling and it is nice to have it be streamlined all into one program.

Cons: i Feel like it is pretty expensive. Especially when you are looking to expand a practice and add other practitioners on to the program, it gets very spendy.

Capterra-loader

Dr. Chrono has been PERFECT for starting my practice!

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I enjoy the I can customize almost every part of my soap notes and the billing is easy to use. I love that there is a native iPad app that my patients can sign my documents with.

Cons: I have no complaints with this service. I thought, at first, that I didn't understand it but the support was top notch and they got me fixed up quickly.

Capterra-loader

Save thousands in upfront expenses.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: They keep current payers at the monthly price they started at when tasing the priced for new customers. I have been with and using DrChrono for about 6 years now. They are always improving. It is a nice system that can be used multi-disciplinary. I am a chiropractor an I used it with a a medical Nurse Practitioner. What initially appealed to me is there was no multi thousand dollar up front software like a lot of other EHR companies want to charge you, along with yearly upgrade fees. None of that here so you start off saving thousands.

Cons: The Price keeps raising every year, for new accounts. Customer service sinks and there is no direct phone number to call to have the issue solved right away, you have to email them and wait for them to get back to you.

Overall: I saved thousands of dollars in upfront expenses from other EHR companies and then pay update fees every year.

It is a great teaching tool to use for students by demonstrating what an EHR is really like

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is user friendly, easy to navigate and provides a real life experience. I use it as a teaching tool in the health information program and it gives students experience in navigating through an EHR as well as what it contains

Cons: Their is nothing that I don't like about this program. It is intuitive in nature and easy for the students to use while completing assignments.

Overall: It is a fantastic supplement to use for students to gain real life experience with an electronic health record. They complete assignments using this program and affords them the opportunity to gain hands on before joining the work force.