# Populi Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Populi the right Higher Education solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/89408/Populi/reviews

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Populi

4.5 (60)

[View alternatives](https://www.capterra.com/p/89408/Populi/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Populi

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

MA

Mazher Hussain A

Teacher Education Management, 51 - 200 employeesUsed the software for: Less than 6 months.

“Student management is a very resourceful feature“

July 15, 2022

Hans S

Director of Enrollment ServicesHigher Education, 11 - 50 employeesUsed the software for: 6-12 months.

“We've struggled with finding some features at times, and in the case of marketing automation, we've discovered that Populi's system isn't quite fully-featured enough for our needs.“

August 29, 2020

PW

Phil W

Academic DeanEducation Management, 11 - 50 employeesUsed the software for: 6-12 months.

“It is so great to have student records, financial records, academic catalog info, communications, and even recruitment working in the same integrated environment.“

October 21, 2020

MC

Mike C

PastorReligious Institutions, 51 - 200 employeesUsed the software for: 6-12 months.

“The program is sometimes slow.“

June 3, 2021

AH

Amanda H

Chief Operating OfficerHigher Education, 2 - 10 employeesUsed the software for: More than 2 years.

“Great team, great price, and a product that works great for our very small online higher education institution.“

September 17, 2021

WZ

Weinan Z

Assistant ProfessorEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“The interface is easy to use for both students and faculty who authorize and manage courses, especially the newly designed side menu that makes navigation pretty easy.“

December 4, 2020

## Showing most helpful reviews

Showing 1-25 of 60 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dean L.  
Director of Information Systems  
Higher Education  
Used the software for: 2+ years

### "A Jack of all Trades for Education Management"

November 26, 2018

4.0

This product was in place when I arrived in my role supporting it. It seems to be the choice of many smaller (< 300 student) post-secondary schools. It has served us well for tracking student records but there are lots of little annoyances that cause us to adjust our workflows in order to use the product. It would seem if you had no processes in place and wanted to follow their recommended ones, it would suit you well.

Pros

\- Web based - Easy to use - API offers advanced access to data - Customer service is responsive (the CEO often replies to requests)

Cons

\- Tries to do too much - It handles Student Information well, but our finance department doesn't prefer it and our Faculty use it for tracking marks, but don't particularly like it as an LMS - Data exports are limited - I had to code an application in PHP to work with the API to get enrolment information out in a usable format - Roles are not customizable - We have student call teams who can only access basic contact details if we give them a staff role (which gives them too much access)

Review Source

MW

Martin W.  
Director of IT  
Higher Education  
Used the software for: 6-12 months

### "Best SIS system for smaller colleges that we have used"

April 29, 2020

5.0

We couldn't be happier. Our sales contact gave us multiple demos of the different modules, trained us and was there for us during every step of the implementation. Everything was done remotely but it works well and there is no additional cost, which is extraordinary. I have helped implement three different SIS systems and the data transfer to Populi was the most efficient and painless I have experienced. The customer support is responsive and goes above and beyond what I expected. Overall they seem to really care about our success and we enjoy working with them.

Pros

It's designed by people who obviously understand the needs of a higher education institution. It is easy to use, intuitive, flexible and fast. You don't have to find ways to work-around problem areas, it just works amazingly well. The integrated LMS is smooth and very capable. The integration of the different modules e.g. student billing and financial aid, is seamless. The customer support is amazing. The implementation costs are next to zero.

Cons

It is designed to be simple to use so reporting and security permissions are not as flexible as our previous system. We have adapted to that though because the benefits far outweigh the drawbacks. The customer support team also run customized reports for us when we need them and they are constantly making improvements to the system.

Alternatives considered

[Blackbaud Student Information System](https://www.capterra.com/p/205391/Blackbaud-SIS/)

Switched from

[Blackbaud Student Information System](https://www.capterra.com/p/205391/Blackbaud-SIS/)

Our old system was end of life. We retained Blackbaud's Raiser's Edge for our fundraising but we wanted a system that was very strong on the academic management side (SIS), that was hosted in the cloud, that would work well with an LMS and was reasonably priced. Populi ticked all those boxes. After a very quick implementation, and using the system for two semesters now, we are very happy that we switched to Populi.

Review Source

OK

Ozlen K.  
  
  
Used the software for:

### "You get what you pay for and perhaps a little less!"

January 27, 2016

2.0

Pros Easy to register, add students, course scheduling. Fast customer service however, not very satisfying responds. Cons It is not user friendly, very difficult to customize features. Even sending emails to selected students is a hassle. Adding meeting times to courses is awfully difficult and annoying. If you are a new, small institution and need statistics / have to be able to pull out a data any minute when requested I would not recommend this product. Our application information wasn't transferring to system and we found out after customer service that our application was not set right. The reason for that is Populi updated their admissions feature a while ago but our applications were not adopted to new system. So I had to enter age, gender, address, email etc manually for the each student in the system to be able to have an accurate data. No help offered for an error caused by their own management system! Again reporting features lack accuracy and not customizable. For accreditation purposes I found this system not reliable, I will start looking for alternatives.

Review Source

Response from Populi

January 27, 2016

Hi Ozlen, I didn't realize how frustrated you were after our conversation yesterday! My apologies. I don't remember discussing your difficulties emailing students or adding meeting times. I'd be happy to hop back on the phone to go over that with you! Regarding applications, its true that we updated admissions a couple of years ago and released a bunch of new features. Applications that were set up before that time have to be tweaked to take advantage of the new features, but I'd be happy to schedule a time to work through that with you. I think there were only a few fields that needed to be tweaked, but lets set up a time and we can make sure its good to go! Again, I'm sorry that you've had a frustrating experience. We'll be in touch to see if we can win back your loyalty! Sincerely, Isaac Grauke, CEO Populi

VR

Verified Reviewer  
Director of Enrollment Services  
Higher Education  
Used the software for: 6-12 months

### "A solid, straightforward choice for higher-education relationship management"

August 29, 2020

4.0

Populi is a terrific platform for integrating various data silos across your organization. We moved from a number of different databases into Populi recently, and the combination of all of our information in one place has streamlined our communication process with incoming students and allowed us to more easily collaborate in helping students through processes like enrollment and financial aid. We've struggled with finding some features at times, and in the case of marketing automation, we've discovered that Populi's system isn't quite fully-featured enough for our needs. The UI, also, has a dated feel. Nevertheless, it's a solid, stable platform that gives us integrated access to our contacts.

Pros

Populi is very straightforward, and makes it relatively easy to manage a high number of complex relationships with contacts Tracking a contact from first inquiry through to alumni donor is very simple Contacting contacts directly from within Populi works more smoothly than the communication platforms on some competitors Support is extremely useful and quick

Cons

The automation platform is time-based and lacks some of the triggers and sophistication available in competitors Some features are hidden inside of layers behind the straightforward UI, and it can be frustrating to track them down Sometimes, a seemingly simple feature will be missing, and require extensive conversations with support. Support is top-notch and very helpful, but it can be annoying if you prefer to do things yourself.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Largely for convenience. One department used Salesforce, others used a variety of solutions. Populi was something we could all agree on.

Review Source

JG

Jeremy G.  
Lead Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Easy to use but watch out for formatting"

November 28, 2019

4.0

Populi seems to be an overall better experience than Canvas both from the user standpoint and the administrator standpoint. It is nice having all of the information I need for my classes right at my fingertips.

Pros

Populi has an app which ensures that I do not miss any comments or messages from my professors. It makes it easy to review my grades and keep track of my progress. I also can download the current syllabus on to my phone to access whenever needed.

Cons

The only drawback to Populi is the process of reviewing papers after the professors have commented on them. It isn't that big of a deal, but one has to login to the website in order to see the comments and recommendations. It would make it a little bit more convenient to be able to access this feature in the app. There has also been times when the footnote formatting somehow was changed changed during the upload process. I let my professors know about the issue just in case it happens again.

Switched from

[Canvas](https://www.capterra.com/p/127214/CANVAS/)

I am only a user but from the sounds of it from the administration populi would make it easier for the various adjunct professors who are not on campus.

Review Source

AS

Amy S.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Great LMS!!! "

March 3, 2025

5.0

This was the LMS for City Vision University. I used it daily for a long time

Pros

I liked the platform a lot. It is very easily understood.

Cons

It has enhanced security so you would have to log in again.

Review Source

AH

Amanda H.  
Chief Operating Officer  
Higher Education  
Used the software for: 2+ years

### "Great Customer Service and Product for Small Businesses"

September 17, 2021

5.0

I have enjoyed Populi. Great team, great price, and a product that works great for our very small online higher education institution.

Pros

Populi's customer support is first class. They are always so friendly and willing to talk through any of my issues or road blocks. They teach me how to do it and why things are done that way so I can make the best decision for our school. The cost of Populi is also a great asset because we are a small online non profit institution and having a reasonably priced product really helps us with our small budget. Finally, we love the integration with Canvas. It helps our Registrar and Librarian with term set up and course enrollments.

Cons

At this time, I don't have too many cons. Most of the time when something isn't working, I just call into Customer Support and one of their representatives is able to work with me to find a solution to our problem.

Reason for choosing Populi

Not applicable.

Switched from

[MAESTRO SIS](https://www.capterra.com/p/66468/MAESTRO-SIS/)

Cost and available features.

Review Source

Kristen H.  
Registrar & Director of Academic Services  
  
Used the software for: Less than 6 months

### "Great all-in-one SIS "

May 3, 2018

5.0

Pros

This software is very intuitive, and staff, faculty and students have gotten completely up to speed in a very short period of time. Being hosted on the web means students and staff can log in from anywhere with any device and backups are taken care of automatically. The built in LMS features are really robust and have eliminated the need for google classroom, survey monkey, and other fixes we had been using. I am also very impressed with the built in reporting; there are preset reports for clearinghouse, IPEDS, retention etc.. and the ad-hoc reporting tool allows for almost unlimited custom reporting. The support staff team are very kind and responsive, and the data conversion from our old system was virtually painless. When searching for a new SIS we interviewed over 8 firms and are very glad we settled on Populi.

Cons

There are very few things we have found that we wanted that the system was not already set up to do, but for these you can always suggest product enhancements to the support team.

Review Source

Jeremy S.  
Manager of Analytics, Customer Operations  
Computer Software  
Used the software for: 2+ years

### "Decent tool in Online learning"

May 7, 2020

4.0

Populi has good qualities for registration, communication, and finance. You have to have an internet connection for the lecture files as they are not downloadable audio/video. Would be nice if they added more controls for the notifications within a class discussion. And icons - we are past the DOS era

Pros

Being able to interact with others in an online class is important. The interaction aids the learning in asynchronous classes

Cons

The special coding required to format text is cumbersome. Instead of the traditional format icons, you must use character references. For example, to superscript you must use the ^ before and after the word. Same is true for italics or bold, just different indicators.

Review Source

VR

Verified Reviewer  
Roman Catholic Priest  
  
Used the software for: Less than 6 months

### "While new to using Populi, our small school finds Populi easy to use, and staff willing to help."

January 11, 2018

4.0

Ease of use and confidence that the company stands behind their product and ready to assist the suer.

Pros

Tailored for the small school, Populi is very intuitive. They have worked hard to think through typical issues of the user. Almost any question I have had as an administrator was easily addressed in the Knowledge Base. And the few times when I could not find something, the support staff was there with a ready response.

Cons

There is not much guidance for faculty. This deficit is not an issue for younger members who are accustomed to intuitive navigation of new websites. For older faculty, however, this is a stumbling block. That having been said, Populi support staff are willing to do video overview training.

Review Source

ML

Mark L.  
  
Education Management  
Used the software for: 6-12 months

### "Solid solution for small/medium schools"

July 20, 2016

5.0

This solution is smartly designed and offers all of the tools necessary to operate a small or medium sized school. We have about 300 active students in our system, at multiple campuses, with both online/residential students, and Populi can handle our needs well. A few features are lacking that would be of interest to larger schools, such as an integration that will allow batch processing for our F1 students in SEVIS, or in-depth form builders, but the core functionality is certainly there.

Pros

Good and reasonable pricing, well designed, easy to use, and excellent support.

Cons

There are a few features that we would appreciate, such as the ability to use the built-in video hosting without having such a high degradation of quality, but overall our experience has been positive.

Review Source

MHA

Mazher Hussain A.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Valuable software "

July 15, 2022

5.0

The students get the best solutions of their basic problems related to their search of higher education

Pros

Student management is a very resourceful feature

Cons

The software seems perfect for higher education

Review Source

OK

Ohchang K.  
Staff  
Writing and Editing  
Used the software for: Less than 6 months

### "Recently, this software replaces my school's old Registrar system, and came out, "Successful!!""

November 17, 2017

4.0

This saves my time, labor, and energy. Overall, I am satisfied with this software.

Pros

The two major uses of this software in my institution are managing student's academic progress and student's financial status. The simple feature of the program allows students to easily access their own account and manage those. And how the program presents the contents is also clean and easy-to-look; this is much better then the old program. Students wouldn't miss the critical dates for their academic progress and payments. Also there are some aspects that helps communication between registrar office and students. Dashboard has "Alerts" "The Feed" "Events." And moreover, there is another tab next to dashboard tab, that is, To-dos. This shows the tasks that are assigned to individuals. So the combination of the dashboard features and To-do lists make communication really easy.

Cons

Well it is hard to find a particular part that I do not like. May be some other staffs from different department could find a feature they don't like. But for my use, this program is very well made.

Review Source

BS

Brenda S.  
Director of Admissions  
  
Used the software for:

### "Overall this system is very good. We haven't even seen its full potential yet and already very happy"

March 12, 2009

4.0

Overall this system is very good. We haven't even seen its full potential yet and already very happy with the product. It is a huge improvement over our past system. I see us happy with this for years, particularly when we know the future features to be added.

Pros

The product is easy to use and intuitive.There is much room for continued growth both within our company and our ability to utilize all that populi will be able to do in the future. I am looking forward to the online applications and financial feature. Student access is wonderful as well.

Cons

The product sometimes seems more tied to a business information system that an educational system. The drop down menus get old quickly and are tedious to use particularly when entering dates and state information. It would be nice to have text boxes that pick up as soon as you begin typing.

Review Source

EF

Erin F.  
Academic Liaison Officer  
  
Used the software for:

### "Easy to use & great customer service"

March 21, 2016

5.0

We switched over to Populi after using a different software for years. Populi makes it really easy to create transcripts and make sure students are on track to graduate. It's great that we can integrate many different components (grades, discipline, housing, finance, etc.) in one location. It makes obtaining information quick and easy. The different roles are great for controlling who has access to what information. Also, customer service has been amazing! Phone calls help because they can see what we see on our screen, which minimizes confusion. Even if we email or submit a request online, we get responses within 24 hours. Their staff is really helpful. Their online tutorials are great as well and they've even reached out to us to do demos.

Review Source

RL

Raul L.  
Director of Educational Technology  
  
Used the software for:

### "Excellent Course Mangagement System"

November 24, 2014

5.0

Populi is a great college management system. I have been administering the system for 3 years now and no complaints. The design is sleek and very manageable. Populi developers are amazingly open to suggestions in regards to improving their system with additional features from their clients. Their support team speedily respond to emails and in troubleshooting and resolving any issue. I highly recommend Populi as a solution for your institution! Feel free to contact me if you have any questions (from a user standpoint).

Review Source

DMV

Dr. Mark V.  
Director of Education  
  
Used the software for:

### "Populi Delivers "

December 12, 2014

5.0

Populi provides a high quality, easy to use college management interface that is adaptable, efficient and effective in meeting the needs of small to mid-size colleges. While it may take a moment to input your needed data, the interface is user friendly and the customer service is top flight. Students and faculty celebrate! Populi provides tried and true solutions to your educational needs.

Review Source

GS

Gregory S.  
President  
  
Used the software for:

### "Must Have Service"

March 12, 2015

5.0

We've been using Populi's SIS for several years now. Incredibly easy software to use. Sorry I can't rate their service more than 5 stars. If you need something that doesn't come with the service, just ask. We needed customization on the transcript and several days later all we had to do was print the transcript. Nice and neat and very easy.

Review Source

MB

Max B.  
Admissions Counselor  
  
Used the software for:

### "Great Customer Service"

April 20, 2012

4.0

Good comprehensive database.

Pros

Populi's support staff is stellar. They'll make changes if the the request is reasonable. They also prompt in responding to emails or questions.

Cons

None that I can think of, except it should be better at reporting.

Review Source

ED

Emily D.  
Communications & Outreach  
Education Management  
Used the software for: 2+ years

### "Populi works great for our Montessori training programs"

September 13, 2019

5.0

We use Populi as a database for our prospective and current students, alumni, workshop attendees, donors, and general community members. We use it for marketing of events and courses, overall communications with our leads and community. We also use it to manage the academic requirements and assignments of our current students. It has overall streamlined the process of review of student work, communication and discussion between faculty and students, among students, and allowed us to consider distance learning models for our upcoming courses. Overall, the experience has been great!

Pros

Populi is very customizable, with great options to optimize its many functions for our unique organization. The developers and staff at Populi are extremely responsive and helpful, responding quickly and thoroughly to all of our many questions and requests.

Cons

As with any system, there are times when we run into functionalities that we would like and do not yet exist. I do feel like Populi is responsive and makes improvements based on features requests whenever possible.

Review Source

DK

Dakota K.  
Pastoral Intern  
Religious Institutions  
Used the software for: 1-2 years

### "Populi works well for school! "

November 2, 2023

4.0

Pros

The ability to track the progress of a class is very useful and allows me to keep track of what I have left in a class.

Cons

One thing that could be improved is the ability to see how the grade is impacted by a weight assigned by a professor as well as the ability to see what a score on an assignment would have a student finish the class grade-wise.

Review Source

PW

Phil W.  
Academic Dean  
Education Management  
Used the software for: 6-12 months

### "Why did we wait so long?"

October 21, 2020

5.0

Our company has had no one who wishes we could go back to the way it was before Populi. Support has been consistently helpful, patient, and nearly always impressively prompt. I think it would be true to say we have never enjoyed this level of qualified, friendly support from any other software vendor.

Pros

It is clearly designed for our industry - most of the features we might like it turns out are already in place. It is so great to have student records, financial records, academic catalog info, communications, and even recruitment working in the same integrated environment.

Cons

Sometimes it is difficult or impossible to select the exact dataset we are interested in finding, or to create reports that would be useful to us. I think we can expect this with any software not custom-designed for our company. It is also true that by exporting data, we ca work with it in other software to get where we want to go . . . it can be just a bit long-handled sometimes.

Reason for choosing Populi

Other colleges in our accrediting agency steered us strongly toward Populi, and we liked what we saw!

Review Source

WZ

Weinan Z.  
Assistant Professor  
Education Management  
Used the software for: 2+ years

### "Easy to use, Excellent customer support"

December 4, 2020

4.0

I believe it's a good product and it has good potential, given the team's impressive efforts toward meet the rapid changing needs of their current and future customers.

Pros

The interface is easy to use for both students and faculty who authorize and manage courses, especially the newly designed side menu that makes navigation pretty easy. Also, Populi's customer service is very impressive - very responsive and professional. They understand very well and resolve your issue very effectively.

Cons

It does not support competency based learning, and the features in the mobile app are very limited. As my impression of Populi is a team that respond to the needs of its customers quickly, I hope it can also catch up in this areas, especially the mobile app.

Review Source

IB

Isaac B.  
Executive Director  
Religious Institutions  
Used the software for: 1-2 years

### "Populi provides a solid solution for online learning"

October 18, 2019

4.0

Overall Populi has been a very solid product for e-learning. Although it is not an elegant or beautiful UX, it gets the job done and would be a fine solution for any online learning needs.

Pros

Populi is a stable and decently feature rich platform of online learning. They offer the ability to create online lessons, quizzes, tests, embed videos, upload assignments, creature student and teacher profiles, line to resources, and nearly any other feature you may need for an online platform.

Cons

Compared to some competitors however, Populi is limited. It is does have a bit of a learning curve, the overall aesthetics are plain and lacking, it can be cumbersome to locate assignments or documents if the professor has not uploaded them in the right spot, and there is a user fee that must be paid by the institution (not directly by the user).

Review Source

JF

Joshua F.  
Dean of Students  
Religious Institutions  
Used the software for: 2+ years

### "Gets the Job Done"

December 20, 2019

4.0

Populi does everything we need it to do, where in the past we've had to use multiple programs for grading, attendance, and messaging. It does seem a bit basic and simple, but it gets the job done.

Pros

Populi has the ability to log grades, take automatic attendance via bluetooth, send school-wide messages and emails, as well as host online content like quizzes and discussions. It has all the essential tools at your disposal.

Cons

The user interface in Populi doesn't appear very streamlined or modern. It leaves a bit to be desired in terms of streamlining student profiles and their ability to interact on the platform.

Review Source

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