Streamline

Streamline

5 / 5 46 reviews

Who Uses This Software?

Streamline is an excellent solution for virtually all vacation rental/property management companies.


Average Ratings

46 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Streamline
  • www.streamlinevrs.com
  • Founded 2005
  • United States

About Streamline

Better Software, Better Pricing, Better Service! Streamline is a smart & powerful vacation rental & property management software built to maximize reservations & company effeciency. Increase conversions. Integrate with VRBO/Homeaway/Flipkey. Integrate with QuickBooks. Get a new website or integrate into your existing website. Manage short and long term rentals. Offer owners an easy to use owners module. Manage housekeeping and maintenance. Take advantage of Streamline's web based Technology.


Streamline Features

  • Contact Management
  • Fee / Commission Management
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Lead Management
  • Owner Statements
  • Payment Processing
  • Property Database
  • Reservations Management
  • Vendor Management
  • Work Order Management

Streamline Reviews Recently Reviewed!


Capterra-loader

Excellent product

May 11, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is incredible, we tried a couple other Ones and we stayed with this one, overall has been a great experience. Representatives had been the best in it experience in streamline

Cons: It is a little tedious to manage. We are learning daily, software in general are tedious, they need to up their game with the train in the team, not all of them are well aware of things

Great product built by a team that understands the vacation rental biz

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I cannot limit my "likes" to just one topic - it is worlds ahead of our old product. We've been looking for a product built by those in the industry and are very pleased we found Streamline.

Cons: Would like the ability to track more than one credit card in a folio. Need work on managing groups.

Overall: Online guest reservations; online owner access; ease of remote use

This software is fantastic, it meets our needs and allows for easy growth!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We love that its a "one stop shop". We can manage every aspect of our business from one place. No more managing reservations, communications, website and accounting in different software packages. Everything is integrated and we can stop duplicating efforts and focus on getting business done! It's obviously an involved process, but the client support is awesome. Our account manager, Marco, is well-versed, and available for questions. He makes the training process both thorough technically, and also fun and easy to understand. This software's tailored process makes us confident about the future of our business and the opportunities ahead. We are thrilled that we chose to go with Streamline!

Cons: Setting it up takes time. We've worked late nights getting the data setup in this software. That being said, it if we want to truly maximize the software and rely on it, it what else could we expect?

Streamline is a fantastic company and their software is far superior than any other I have seen.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use for sure. Uploading new properties is so simple and integration with many vendors has made the process so simple and streamlined.
The customer service is extraordinary. Once you sign up for the software, they are there with you all the way. We love our customer service rep! My rep is our go-to person at streamline and she is so helpful always.

Cons: sometimes they update so fast they don't have time to let us know of the new products they are offering!

Amazing software built by great team - with exceptional customer service!

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Streamline continues to develop and add great features to its platform. The team works collaboratively with their customers in the development of these new features. The support team is exceptionally responsive. The software has been instrumental in "streamlining" our operation, and supporting our growth path. There are even more features we are planning to implement when our operations is ready to absorb that will create even more efficiencies.

We use streamline on our mac's, iPads, iPhones, and android devices. The web access is makes working anywhere, anytime (or timezone) fast and easy.

The mobile apps for housekeeping and work orders are used by our team daily and are robust for any size business.

We are early adopters of many of the complex new features of Streamline.

The Streamline Summit is a great opportunity to gain industry knowledge, provide product feedback, and get refresher information.

Cons: Easier to use on a larger screen (iPad) than on a mobile (iPhone) due to screen size and amount of information being presented.

Probably good, we might have just got very unlucky...

May 04, 2018
3/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: We might have just got unlucky because we¿ve heard such great things about the program but it¿s been terrible for us. Since we came on board a year ago, we¿ve had issue after issue. Our account managers keep changing and the program was changed in the middle of us training so we sort of just slipped through the cracks. After a year of data entry, ¿training¿, and failed customer support, we still do not have the accounting started and the program is still not 100% functional for us.

Pros: The amount of features available is awesome. I¿m sure it¿s efficient as well once you get started or IF you get started.

Cons: Customer support has been tough. Difficult to learn the program/ large learning curve. Account managers and support staff have constantly changed so we have to get new customer support people up to speed every time on where we last left off. We have a short term and a property rental long term management company and I don¿t think it can handle this.

Constant Battle

Apr 30, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: We went with this software because our owners wanted to have their listings on sites such as Airbnb, Homeaway, VRBO, etc. The manual entry of maintaining the calendars and pricing on these sites was impossible with over 70 listings & hundreds of bookings a month. We also liked the idea of having the owner, housekeeping, & maintenance apps for ease of use. The system would probably be great for small business's getting started in the industry.

Cons: The con of the system is that it has taken us over a year to get our system built causing us to pay for two software's to run simultaneously. We still don't have a completely operating system.

Our account manager was changed several times, and the one we have isn't able to help with a lot of our issues so we have to wait for him to get answers from other staff members.

We've had several issues that take 2 weeks to months to get solved, and we constantly have to check back to see if they are being attended to.

Don't ever pay for a data transfer, because it will mess up your accounting for the year and Streamline is unable or unwilling to help you fix it.

Having built & operated multiple systems, I can say that the learning curve is steep and the amount functions the system can provide is extensive. However, you will not get access or training on everything you will need in order to customize the system to fit your needs.

We have to ask permission to change any tax, fee, or amenity. This effort takes 2 weeks to get completed.

24 Hour customer service means that you won't get through on the phone to a person with your issues during the hours of 9am to 3pm, and a lot of the time you will not receive a call back that day. The best time to get through to a person is on Saturdays and evenings.

If we weren't so heavily invested in this system we would of moved on to something else by now.

Capterra-loader

Streamline's integrations are a life saver!

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the integrations with third parties and the organization of the software in general. I really like that Streamline is very open to suggestions to improve their software from there users.

Cons: The initial account set up takes a very long time. You have at least a dozen meetings just to get up and running.

Overall: Great property management software that includes all functions of your business in one place which makes your team more efficient.

Amazing Depth of Functionality - Great Value

Mar 21, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: We've looked at numerous solutions in the market and this is the best. It does almost everything you can think of to some degree. The company is led by an amazing man who is passionate about the industry and his solution. You cant go past this solution for a small - medium sized property manager.

Pros: Strong Channel Integration, amazing Depth and Breadth of Functionality, Ease of Use, Good value for money, thriving customer base, software has very few bugs new features are regularly provided (but unannounced!). I am very impressed.

Cons: Support has deteriorated over the last 3 years. Product strategy is unknown to customers but it appear to be focused on Channel Integration / Distribution. It needs to have some balance. The system has some useful reports but in general it is quite difficult to get information out of the system to analyse/summarise for management or operational reporting.

Capterra-loader

Streamline handles all aspects of finances and documentation for escrow.

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Streamline is extremely convenient with its ability to batch entire lists of documents to green folders and other programs at one time. It assists me in keeping finances balanced and print all layouts at once.

Cons: The search engine isn't as helpful as I would like. The entire title of a document has to be entered to locate a specific file instead of one word or partial.

I posted a review last week describing some technical issues I was having with Streamline and also about my difficulties getting the customer support I needed to correct the issues. I can now report that I was contacted by an executive in the company who

Jan 30, 2018
1/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: I had some technical issues and some customer support issues noted in my 1st review that have now been resolved.

Pros: Accounting is good, makes month end statements a breeze and the reports give me easy access to information whenever I need.

The Great Experience of Property Manage Control

Jul 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: It is a very good, easy to use software that only needs a little tune up to interface Quickbooks of any other accounting software to make it almost perfect.

Pros: It is pretty intuitive and ease to learn, reports are fairly good and the accounting is pretty helpful, housekeeping and maintenance are pretty good too.

Cons: Suport is a little slow answering, accounting should be easer to use. it should have an interface with Quickbooks. Changes to the website are slow too.

Best Vacation Rental Software on the Planet

Apr 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Hands down, this is the best PMS system ever! Carlos real knows because he is one of us. I have tried a lot of brands and this one does EVERYTHING. If you want a true auto-pilot system this is it. From taking the booking to welcoming the guest back for another stay and everything in between.

Great Experience Working With Them

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: In the several years since I switched over from , I have seen the company and the software go through major changes - all good.

Great product

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and setup

Cons: Do not have the function for guests to login and pay on their vacation. We have been promised this function for 2 years

Overall: Streamline is a very powerful program with extraordinary features. The ease of use setting up owners, rentals and cleaning crews is great. The month end reports, accounting reports, vendor payments and for owners is extremely easy to follow.

Very deep in functionality and a game changer

Mar 30, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: depth of functionality

Cons: takes a while to learn

Overall: Learning curve is a bit steep, but it's a very deep system. Once comfortable, it is super powerful and they are quick to help and assist.

The best vacation rental software out there!!

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer Service and support

Overall: I was the regional manager for another vacation rental management company before going out on my own. I spent months researching software platforms and watching demos and felt that Streamline was the best software available. I have now been a Streamline customer for over two years now and can honestly say that Streamline is the best vacation rental software on the market. They are constantly introducing new features and improving the software. If I ever have an issue their customer service department is extremely knowledgeable and helpful. My account manager has always responded to my requests the same day. Streamline might not be the cheapest out there but I believe you get what you pay for.

Best software in the world

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Before finding Streamline , I had to use many different programs to handle my short term rentals. I could not find one that could do them all. I had to write programs using my IT background where other tools lacked functionality. I was spending far much time doing this than my passion of being a real estate investor.
Streamline saves me so much time and it does just about everything. I interviewed about 10 other vendors before deciding on the Streamline software, boy am I glad I did! They keep up to the hi-tech standard of the industry. I can run this business from anywhere allowing me to travel the world in search for more destinations for me and my guests to enjoy. This is why it is the best software in the world!

The best vacation software I've used

Oct 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integration with other sites, email triggers, flexible design allows each individual property to be customized with different settings.

Overall: Over the last 14 years I've used four other vacation rental programs, and all of them seemed to be designed by people that had no real idea what Vacation Rental Management entailed. I was an early adopter of Streamline, and I have to say that for the first time ever we finally had a software package with all the tools we needed.

Streamline has a lot of powerful tools, that once mastered, can Streamline your daily tasks. After we switched to Streamline we grew our business from 1 office and 4 employees, to 3 offices, in two states, with 13 employees.

Thank you Streamline for helping to make this possible with your excellent tools.

So great, we use it now in two locations!

Oct 16, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Streamline has been so good for our property management, operation and promotion, that now we are working on getting it for our new operation in Puerto Vallarta Rentals by Seaside. The owners benefits, like transparency, communication (work orders, etc), and also benefits for tenants, make us the best on what we do, and Streamline is a great asset for our operations.

Found the best vacation rental reservation system .... Steamline has it all ....

Oct 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Access on real time

Overall: I don't even know where to start, great software, really easy to manage, awesome staff, constantly support with the best customer service.

Our clients are impressed on how they can access to their property from any internet device on real time.

We see forward to work with Streamline software for many more years

Sea Side Los Cabos

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Really good software, very complete, useful, easy to learn, easy to handle, great system and the best is you can access any where you have internet.

Innovation & Functionality

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it has functional features that make our work easier.

Overall: We have been using Streamline for many years, we love to have constant features added to the system, building up the system to be very functional for all of our departments, keeping our company ahead in the game.

Innovation & Functionality

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using Streamline for many years, we love to have constant features added to the system, building up the system to be very functional for all of our departments, keeping our company ahead in the game.

Powerful software that make my job easier!

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Efficiently manages all aspects of the business both on the rental guest end to the back office reporting. Integrates well with third party vendors. Easy to manage inquiries, quotes, bookings, payments, and guest contact before, during and after their visit. On the back end, it is easy to set up documents, run reports, manage the accounting. Maintenance and housekeeping interface work well for our business. Streamline listens to its users' system enhancement suggestions and implements many of its users ideas.

Cons: Customer support went through growing pains as the company has grown, but is now very responsive, knowledgeable and helpful. Phones calls are answered quickly and work order tickets are address in appropriate time frames.

Overall: As a long time client of Streamline, we could not be more pleased with the system and the Streamline staff. The system is very powerful and has so many feature that enhance our vacation rental business. We handle 160 vacation homes, cottages, townhomes, and villas at a year round resort. We are able to manage a large volume of business with minimal staffing (3 employees) due to its efficiency. The customer support is responsive and very knowledgeable. It integrates beautifully to our website and with third party vendors. We would definitely recommend the Streamline to manage your vacation rentals.

Recommendations to other buyers: This software is powerful. It truly has allowed us to streamline our business allowing us to be more responsive to our guests and owners. This translates to greater profitability, customer satisfaction, and owner retention.

If you are searching for a Vacation Reservation System, stop looking!

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When you purchase Streamline, you are purchasing a whole team of people. If you have any issues, you can find the answers. If they don't have an answer, they will work with you to design one! Very functional.

Overall: If you are searching for a Vacation Reservation System, stop looking! When you sign up for Streamline products, you are not just signing up for vacation rental software, you are joining a family of highly progressive, forward thinking team members AND a large group of innovative property managers. The Streamline team is responsive and takes care of our requests, at times incorporating them into a new software feature. Be prepared for a ride into your future and try to keep up! The results are well worth it!

Don't waste your time or money on anything else! Streamline was the BEST decision I ever made!

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can take care of everything I need to run a successful Property Management Company in one spot.
Customer Support is the best I've every seen.
It's for any size company...not just for the big guy.

Cons: There are no Cons to this system!

Overall: Streamline was the BEST decision I ever made! It has saved me a ton of time and a lot of money because I can take care of everything I need to run a successful Property Management Company in one spot. From accounting to housekeeping to maintenance to third party distribution to paying owners & vendors to owner management to front desk to website creation and security...it's ALL there! The best part of Streamline is the Streamline TEAM! They are unique, driven, intelligent, innovative individuals who have their customers as their TOP priority. This software is not your "out of a box" software, it is forever changing with Property Management trends so I'll never feel that I'm outgrowing this software. I will be forever thankful that I found them! After 7 years, I'm even happier then the day I made the decision to go with them! THANK YOU STREAMLINE!!!

Recommendations to other buyers: Don't waste your time or money on other Property Management Software, Steamline is the BEST you will find hands down!

Exactly what we've been looking for

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: After transitioning our software twice in two years I was elated to find Streamline. Utilizing their fully integrated VRBO calendars and Wordpress plugin our online bookings went from 3% with LiveRez to 35-40% depending on the month. This was a huge improvement that went directly to the bottom line. The housekeeping module has helped us manage our repairs and cleaning allowing us to far more visibility into improvements, online inspections, and productivity. The company is small enough that they care about their clients and they truly get building a product their clients need. I rarely wholeheartedly recommend a product but as an entrepreneur I both respect and have confidence they will continue to put clients first with a very robust, customizable product.
Brandi Hammon Lakeside Resort Properties

Great all in one software that collaborates with other vendors and companies - always innovating!

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used 3 other vacation rental softwares in the past and I have currently been with Streamline Software for 2 years. I can say that I will never be switching again! I love the accounting. It's sounds so simple but it works and you don't have to double enter invoice, bills, or owner payments again. I love the automation. The entire guest process is completely, 100% automated. Everything from paying with credit cards online, charge the balance automatically, sending out check in instructions, sending out day after arrival instructions, sending out check out instructions, sending out anniversary emails to book again, etc... We have saved 2-3 full time staff by just using the streamline software. Last but not least is the innovation of streamline... They never stop innovating and keep progressing. There are so many new features that I use today that they did not have even 6 months ago. Thank you Carlos and team!

Love this Software and Company!

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the Lead System and the auto docs.

Cons: Like any software--there is a learning curve. But the support staff provides great training and are very responsive.

Overall: Our company switched to the Streamline software 3 years ago. We selected them after an indepth review of at least 10 other vacation software companies. We chose them as we loved their innovative approach and their "can do" attitude. 3 years later --we still feel the same. We believe they have an end to end solution with the most responsive support team in the industry.

The lead system has empowered us to be more aggressive and accountable with our guest reservations. Streamline continues to add new features--making it one of the most forward looking companies in the vacation rental industry.

Joanne Logie-Managing Partner New England Vacation Rentals

Recommendations to other buyers: We haven't even tapped into all of the Streamline apps and functions. Take advantage of all that this system has to offer.

Coming on board...

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments:  
For the last decade that I¿ve been a part of the Meyer team, I have been immensely proud of our innovative culture and commitment to driving the future of the vacation rental industry. Nothing is more frustrating than knowing the strategic objectives you need to implement and feeling as it you are handcuffed by your system from moving forward. In order to fulfill our mission, the tremendous talent and resources our Meyer team boasts has been focused not on forward momentum, but instead the creation of system work-arounds. Today, we are thrilled to have found a true partner in Streamline. We look forward to going LIVE in the next 30 days and for years to come having a partner as engaged and vested in innovation and forward momentum of our industry as we are!

Proud Streamline Software Users

Oct 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: In 2015, we were introduced to Streamline Software at an industry event held here in Orlando. The place was packed and we, honestly, stopped for the cool guitar-shaped bottle opener/key chains they had on the table. That's when Brett asked about our software needs, and listened as we replied. We needed a multi-purpose operations software with easy web and mobile access for our owners, guests and support staff to stay informed and efficient. Brett said, "We have that and more! Do a demo!" Who wants to do another software, demo? No one, that's who, but our team was intrigued. We liked what we saw and decided this was the best software available to help us maximize our business. Since joining the Streamline family in October 2015, we have received a tremendous amount of support and never felt that we were on our own through the tedious transition from old software to new. It was helpful to have an involved and proactive account manager with us every step of the way.

After attending our second Streamline Summit and almost a year of usage under our belts, we know that we made the right choice for our business. Streamline is the most comprehensive property management software available; you get custom reporting, easy to read dashboards, inventory management, web/mobile apps for everyone, responsive custom websites, and the most amazing technical support. And now a new phone system that integrates with its software and offers owner/guest recognition with pop up info,texting AND chat... minds blown!

We are proud to use Streamline Vacation Rental Software!

Saves payroll

Oct 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We started using streamline software two years ago. In that time our business has grown 40%. Because of streamline we have not had to add any new staff. Streamline has enabled us to put all of that growth into bottom line profits.

Saves payroll

Oct 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We started using streamline software two years ago. In that time our business has grown 40%. Because of streamline we have not had to add any new staff. Streamline has enabled us to put all of that growth into bottom line profits.

I've use 5 platforms...and Streamline is the best out there.

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Accounting
Software speed
All inclusive
Constant innovation

Cons: UX UI could look more modern

On boarding can be complex because of the amount of flexibility it provides

APIs need more documentation

Overall: Over the last 5 years, Stay Alfred has doubled every year, and we need software that can grow with us. Frustrated after 5 systems failed us, we turned to streamline. If your looking to grow your operation, choosing the right software is critical for success. Streamline made that decision easy.

If you want to grow, and not have to hop around various software, make sure they have large clients. When your company gets more sofisticated, you will need in-depth accounting, maintenance, work orders, payments, distribution channel options, and support. I just attended the Streamline Summit. If you don't believe me, just attend. Carlos has built a company culture that cares and striver to be the best, not just take customers money and then turn away.

Recommendations to other buyers: Call other clients that use software before making a choice. I have used 5. If integrations, speed, a company that cares, and one that you can grow with is important, these folks are the best out there.

Choosing a vacation rental reservation software partner is like choosing a Business Partner

Aug 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Choosing a vacation rental reservation software partner is like choosing a Business Partner. As our company almost doubled in size, our work load also doubled and so did our software partner commissions and website change fees. We were doing all the work and our Other Business Partner was making all the money! When we discovered Streamline and its many "one stop shop" features, it was the Business Partner we were looking for! With a small staff, we were logging into eight different systems to accomplish what we could get done with one click into Streamline and QuickBooks Online. We were able to hire a couple more staff members with the amount of money we were saving by switching to Streamline!

The intuitive features are too numerous to list, however some of the cool ones include: the ease of setting up new units; the fun of creating and managing the guest/owner/housekeeping/maintenance documents; the great online Quickbooks interface; the interface with popular listing sites like VRBO, Flipkey and Homeaway; the ability to book and quote from the calendar; the unlimited customizable reports and filters; the customizable unit information fields; the easy work order maintenance area; the all inclusive housekeeping report that is easily changed when a new cleaning company takes over a unit; the amazing WordPress customizable website (change a menu item for FREE!); and on and on...

If you are looking to make a switch and you are ready to take the time to customize your reservation software to fit your needs at a very affordable rate, then your Business Partner must be Streamline!

Does Everything I Can Imagine

Jul 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: For many years, we were a customer of one of the system that got absorbed by HomeAway. For a variety of reasons, we began looking for new options. After testing several (and being disappointed every time), we found Streamline.

We are still 'new users' with everything just rolling out, but I have yet to find anything that it won't do that I want it to do. Every meeting and session that we have with Streamline, I have a series of questions - "how can I do X?", "is there a way to do Y?", "can I automate Z?" Nearly every time the answer is "yes, and here's how." On those rare occasions where they don't already have what I want, they have already planned and designed for it. So the worst answer I've had yet was "not right now, but its planned for release in September". I can live with that. ;-)

Customer service is fast and responsive and actually helpful. Everyone I've spoken with there has been knowledgeable about not only the software but the industry. These people are the real deal and I'm very happy to be working with them.

StreamLine works for Suntide III on South Padre Island, Texas

May 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Suntide III has 118 condominiums, 78 of which are available for rent. We had an antiquated collection of computer stuff and an antiquated accounting system all of which was expensive and didn't work well. I found a young company called ResortPro, which is now called StreamLine. They had what I was looking for, one of the best decisions I have made. This company and their software works, as advertised, all of the time. When there are issues, or when I want to update something, we get the support and attention required and right away. It was very easy for all of our owners to start using the StreamLine product. Our management staff and owners can do everything they want to do quickly and easily. I know this to be a fact because I get complements, as if I am responsible for the good work, but most importantly, I don't get any complaints! I shopped a lot of products, decided this was the right company for Suntide III, and have been very happy with that decision for years.

Great for a growing business

May 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's been a little over a year since I started with the Streamline Software couldn't be happier that I made the change to them. I run a small vacation rental company and I was looking for software that could make my job a lot easier. Some of the features I like best are the triggered emails, lead management feature and the accounting that integrates with QuickBooks Online. This company is committed to customer service, I know all companies say they are but the proof is when I have a questions or issue they respond quickly. I also like the fact that they are consistently improving the software, I would highly recommend Streamline.

Modernity by Streamline

May 29, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We use Streamline since a few years ago, in my rental operations on beach towns in Mexico, this software has brought to my company, modernity, control, satisfaction for our property owners, user-friendliness for tenants, and of course, all this is traduced to a better, stronger and bigger business... Just like any other system, we can also find issues, which they get resolved after we report them to developers, in a timely manner... Me, my staff and my clients, are happy and satisfied using Streamline, and we´ll be using it while we are in business.

Best property management software out there!

May 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have tried 4 different property management software systems and Streamline is by far the best. Their systems hits all the marks, from website integration to reservations to housekeeping to accounting there is nothing missing here. It is user friendly as well!

Vacation and Rental Software

May 27, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company has been a client of Streamline since 2009. They have always made every effort to support our needs and changes in a timely and professional manner. Of course, I am the type of person that wants it "now" and I truly believe the Streamline group does changes as soon as they can. The staff are polite and professional.

Before teaming with Streamline, we had tried other software programs and by far, Streamline is the most user friendly and is as close as a company can be to fulfilling all our requirements.

Best Reservation Software On The Market!!!

May 27, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using Streamline for about 3 years now and it completely makes my business run smoother than it ever has before. My company is Phoenix Scottsdale Golf and we book golf vacation rentals and tee times throughout Arizona. The system that Streamline provides is so user friendly and covers more than I could ever want from a software system. Their user friendly interface is the best in the market for vacation rental software and rivals any of leading software providers.. I tested all of the other software companies before choosing Streamline and sure happy I went with these guys. A must software if you need management solutions for your growing company. Five stars!!!

Make our job a lot more easy

May 26, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We manage a couple of properties in Mexico and since we are using streamline software for over 5 years, we are getting a lot more clients, they really like how easy to use is.

Training provided when needed or requested. Working with a great team of developers and software testers.

Simple the best!!

Streamline is great

May 26, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using Streamline vacation software for about 8 years. It's the best thing we ever did for our company and now every system is automated from the sales process to direct deposit payments to home owners. I can't tell you how much this has positively impacted our company related to: savings time, managing guests, optimizing processes, automating systems, and tracking success. Streamline has helped us grow by 42-55% every year for the past 5 years in a row. All this with a self-managing team that is fluid, efficient, and very comfortable using the Streamline system. If you are looking to change software or thinking about buying vacation rental software for the first time, Streamline is the way to go. I highly recommend them to any vacation rental company.

Streamline: Good stuff

May 26, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: More than happy to endorse Streamline. No comparison to our prior server-based overpriced program. Some smart people keep cranking out more and more great features for staff and guests to use. Property owners too.