# Page 2 | Streamline Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Streamline the right Vacation Rental solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/89552/Streamline/reviews --- Streamline 4.5 (88) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Streamline ## Showing most helpful reviews Showing 26-50 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KM Kristi M. Dispatch Manager Hospitality Used the software for: 2+ years ### "We Love Streamline!" October 15, 2025 5.0 It has been wonderful. Being able to have a web based software has made it so much easier for working managers to still be able to access the data when not glued to a computer. Pros is wonderful for managing all of the reservations that our company manages. We are able to switch between locations with a 2 clicks of a mouse so that everything is together, yet still separate for the different functions. The learning curve was very minimal with the help of Streamline University. It is definitely worth the investment. Cons The only issue we had with was the property care aspect for the employees/contractors in the field. The app was not reliable for maintaining the data when WiFi was not available. I am excited to see how the new features with the newest update of the offline app. Switched from [TCS](https://www.capterra.com/p/82848/TCS/) TCS was not a web based software and it was difficult to use outside of the office. Review Source Brian O. Partner Hospitality Used the software for: Less than 6 months ### "Streamline Knocks it out of the Park" October 28, 2025 5.0 From day one of a Demo to now it has been wonderful. The entire team is easy to work with and understanding of our challenges. Pros I was impressed with University. This mad it very easy for my team to understand how Streamline works and will benefit them. Cons I think it will take a year to learn all of the features and things can do for us. This would be my only con Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Streamline felt more like a partnership and with Inhabit in their corner I see lots of possibilities Switched from [LiveRez](https://www.capterra.com/p/82992/LiveRez/) LiveRez is Sunsetting and we wanted to find a PMS that would do as well or better than LiveRez Review Source Stephanie P. Director of Operations Management Consulting Used the software for: Less than 6 months ### "Can't say enough great things!" February 5, 2026 5.0 I really enjoyed working with \[sensitive content hidden\] . They made our transition a smooth one. I am always nervous moving into new processes but they have made this such an enjoyable experience! Pros The project managers and team really work hard to ensure that you understand your system. Cons I enjoy everything! Some of the SLU courses are long but they're very informative. Although I have nothing negative to say, the SLU courses may be the only thing I didn't enjoy. Review Source AR AJ R. Chief Sales Officer Real Estate Used the software for: 1-2 years ### "Great experience with Streamline" December 18, 2025 5.0 We have had a great long-term relationship and plan on partnering with them long term. They have heard us out and provided excellent relational service. Pros has been built for where we are going. Property Management on scale. It is robust, adaptable, and has met our wide-versed needs very well. Cons The UI does not reflect the modern available tech, but they are building to it. I would rather have the brains of the software than all the "beauty". Review Source DB Donna B. Owner Broker Real Estate Used the software for: Less than 6 months ### "Happy Streamliner!" February 17, 2026 5.0 The Onboarding Team is fantastic as well as Bluetent and just about any others who jumped in to help the onboarding process. \[sensitive content hidden\] set the pace and were so kind. They all communicate beyond my expectations, uplifting us at times when they knew they already covered something rooting for us rather than being annoyed at us. Mahalo for that! Pros I am a small operation in a popular resort with high guest expectations and I love what has to offer to help me stay up with their demands. Cons I wanted to move to from LiveRez but my operation was too small, but now they moved me from Ignite to Streamline. Yay for us! Switched from [Ignite](https://www.capterra.com/p/10025648/Ignite/) All LiveRez and Ignite partners have to move to Review Source JG Jessica G. COO Hospitality Used the software for: 2+ years ### "Best in Class" February 24, 2025 5.0 We have been with almost 10 years, and have had a wonderful experience. We have seen them grow and evolve into the company that they are today. We love their willingness to innovate and listen to their clients. We are very happy with Streamline! Pros We love 's willingness to innovate and tailor their products to our needs. The Streamline team is also the best in our industry! Cons Some of the general customer support in recent years has been lacking. Review Source AF Alex F. President Real Estate Used the software for: 2+ years ### "Used to be good. Sadly, it hasn't kept up with the times and it's now buggy, inefficient and overpriced" October 25, 2024 2.0 It used to be great, but it's gone downhill. It just hasn't kept up with the times, and there are much better options out there at a fraction of the cost Pros It's a powerful piece of software, but it's been going downhill since the new GM took over. It's very feature rich, but most of the features don't work very well. The guest app is unusable, the housekeeping and maintenance modules are awful, so you end up having to use other software for most of these things. Cons Lots of bugs, issues take WEEKS to resolve, customer service pushes back on you instead of acknowledging that there's a problem, and the system is ANYTHING but streamlined. You have to enter the same information multiple times to create a listing, for instance. And while it does MANY things, it does very few well, so we have to use Breezeway, Rentals United, RueBaRue, etc etc to supplement - and the cost is outrageous Review Source RH Rachele H. CEO Leisure, Travel & Tourism Used the software for: 2+ years ### "Software selection is not just about great features, it is about great support people." February 21, 2023 5.0 Pros PMS software selection and integration is a process that you will never forget. It is neither simple nor painless. While I appreciate all of 's functionality , I value most the people behind the product. A truly successful software choice is not only about great features and affordability, it is about the support relationships you build with people that are truly interested in helping you grow your business. Cons I believe there is still work to be done with owner accounting documents. Review Source JR Jackie R. Director of Reservations & Guest Experiences Hospitality Used the software for: 6-12 months ### "Sensational Streamline Software!" April 6, 2022 5.0 simplifies our process so we can run with a lean team. We save money on salary, can run the business from your phone if necessary and barely leaves a dent in our tech stack. It is great that it not only offers basic features but also integrates with companies that specialize and offer more bells and whistles. Streamline really does make it possible to have your cake and eat it too! Pros We shopped around as this was our second system and we determined you really do get what you pay for. Having everything you need in one package for a reasonable price was the thing we liked most. Secondly, having the Knowledge Base available for us to answer our own questions. Cons is so robust and really does more than we need, and gives us room to grow. We have previous experience with the software and took about 6 weeks to set-up. Alternatives considered [LMPM v4](https://www.capterra.com/p/245584/LMPM-v4/)[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[LiveRez](https://www.capterra.com/p/82992/LiveRez/) Reason for choosing Streamline was the obvious choice based on price, function and robustness. Review Source NW Nicole W. Business manager Real Estate Used the software for: 2+ years ### "Streamline wasn’t for us" April 25, 2022 3.0 It was so-so. We were able to function and our guests and owners were not aware of the issues we were having just to get simple tasks completed. Pros I enjoyed the booking audit profiles- we were easily able to print the details of the bookings to compare against our book keeping process Cons A lot- it was not user friendly. The learning curve was difficult and features that you use frequently like setting rate sets were clunky and not streamlined Alternatives considered [LiveRez](https://www.capterra.com/p/82992/LiveRez/) Reason for choosing Streamline We felt at the time that had more detailed information and thought that it would be a better product for us Review Source JaGP Jeff and Gina P. Founders/Owners Leisure, Travel & Tourism Used the software for: 2+ years ### "Wish we switched sooner!!!!" September 15, 2023 5.0 We had been with our previous software provider for over 10 years with close to 400 properties under management and were understandably hesitant to change systems. After meetings with their leadership team and hearing their commitment- we decided to make the change.Throughout the onboarding and training process, their team was very supportive and responsive. As with any large change, there was much to learn and a few bumps along the way, but it was reassuring knowing that their team had our backs, would walk us through the process, and were just a phone call away. After going live, we were able to automate many tasks that team members did manually on our other system- and this allowed our staff to focus on more important key objectives. Their revenue program, RevMax, allowed us to consistently perform 30% above the market in Florida beach markets- which drove more owners into our rental program to drive top-line revenue.Eventually, we decided to exit the business in Feb of 2022 and were able to successfully use the reporting from and the growth we saw since getting on Streamline to receive a strong valuation.Our only regret is not making the switch sooner! Pros The feature we liked most about was the Length of Stay Pricing capabilities. Cons The thing we liked least about was the complexity of some of the modules. Alternatives considered [Track Pulse](https://www.capterra.com/p/217204/TRACK-Pulse/)[Barefoot](https://www.capterra.com/p/87349/Barefoot-Agent/) Reason for choosing Streamline built Length of Stay (LOS) pricing to meet our unique needs as a company and for our market. Switched from [RNS Vacation Rental Software](https://www.capterra.com/p/29088/RNS-Vacation-Rental-Software/) We needed to have more API distribution channels that included Length of Stay Pricing, along with many other time and staff saving features. Review Source LS LaShonne S. Call Center Manager Hospitality Used the software for: 2+ years ### "Streamline is the Best" April 9, 2024 5.0 My overall experience has been exceptional. I have been using for many years now, I believe over 6 years. I have about 22 companies that currently use Streamline and the agents and I love it. Pros I love EVERYTHING about , it is so easy to use. It is very user friendly. It is also easy to set up agents in the system. We can send direct quotes in real time. The option to see home information is easy to use, and access while booking a reservation. Taking payments is easy as well. You are able to set this system up to work for you. Cons There is nothing that I do not like about with the exception of some systems are requiring the extra MFA code in which we are having to access an authenticator for additional code to access the system. This is sometimes time consuming when you have your guest on the line, and ready. Review Source AZ Alex Z. CEO | Founder Real Estate Used the software for: 2+ years ### "Streamline review | JZ Vacation Rentals" February 1, 2023 5.0 Overall, I'm most happy with how robust the features are and the culture of the team. With endless possibilities and a culture that cares, responds to feedback, and prioritizes relationships, it's truly the leader in this space. Pros The top two features that separate in my opinion are "Streamshare" and "Special Blocking". Both of these features set you up for growth that you wouldn't know existed otherwise. Streamshare allows you to build your own OTA presence in other cities BEFORE entering into the city. Special blocking allows you to combine two condos into A, B, and C listing. A being left side, B as right side, and C listing as BOTH into one larger listing that has the ability to "special block" the group and vice versa. Cons My wish list would only be to have two way full integration with Breezeway. Breezeway works great, but cleanings integrate into Work Orders. Cleaning statuses don't connect. Aside from that, I'm quite happy and very happy with my decision 3 years ago. Review Source RI Rachael I. Lodging Manager Hospitality Used the software for: 6-12 months ### "Constant Battle" April 30, 2018 3.0 Pros We went with this software because our owners wanted to have their listings on sites such as Airbnb, Homeaway, VRBO, etc. The manual entry of maintaining the calendars and pricing on these sites was impossible with over 70 listings & hundreds of bookings a month. We also liked the idea of having the owner, housekeeping, & maintenance apps for ease of use. The system would probably be great for small business's getting started in the industry. Cons The con of the system is that it has taken us over a year to get our system built causing us to pay for two software's to run simultaneously. We still don't have a completely operating system. Our account manager was changed several times, and the one we have isn't able to help with a lot of our issues so we have to wait for him to get answers from other staff members. We've had several issues that take 2 weeks to months to get solved, and we constantly have to check back to see if they are being attended to. Don't ever pay for a data transfer, because it will mess up your accounting for the year and is unable or unwilling to help you fix it. Having built & operated multiple systems, I can say that the learning curve is steep and the amount functions the system can provide is extensive. However, you will not get access or training on everything you will need in order to customize the system to fit your needs. We have to ask permission to change any tax, fee, or amenity. This effort takes 2 weeks to get completed. 24 Hour customer service means that you won't get through on the phone to a person with your issues during the hours of 9am to 3pm, and a lot of the time you will not receive a call back that day. The best time to get through to a person is on Saturdays and evenings. If we weren't so heavily invested in this system we would of moved on to something else by now. Review Source NS Nathan S. President Hospitality Used the software for: 2+ years ### "Made obsolete by better software and better service " June 21, 2023 1.0 Terrible. So glad to switch to hostawsy which is so much better aligned with modern platform upgrades. Literally no learning curve and so easy to onboard with the click of a widget. Pros Nothing. I rant did not like it after the first 60 days. Additionally, sales reps provided what I'll call "conflicting" information with the fine print. Cons Difficult to onboard a property. Everything that seems to be included is...but they may not explain that it all costs extra or had very basis function. Reason for choosing Streamline It was our first experience with a channel manager. Recommended by beyond pricing. Maybe at the time it was a good choice but now there are way better choices. Review Source NN Nathan N. Owner Accounting Used the software for: 2+ years ### "Evolving Industry Requires an Evolving Software" May 23, 2019 5.0 I have been using for the last 7 years so I have been able to really see the software evolve and improve over time. There is no better vacation rental software out there! When we made the switch to Streamline, within a few months we had to let 2 people go because Streamline took their jobs. The system is so robust and efficient when set up correctly that it can do allow you to grow without bringing on any new staff or it can force you to let people go because their job is now being done for them. From a business perspective, it doesn't get any better than that. Streamline is well worth the money. Pros Web base software that is always improving. Monthly updates to improve the current system and they release new features which keep them ahead of other softwares in this industry. StreamTrust (Trust Accounting System) . If you take the time to set up the accounting correctly and the way you need it to be in your system (taxes and fees) This is a powerful accounting system that does everything that you need it to. Their annual summit! They have a great conference each year that allows you to meet the faces behind the names, and ask questions that you may have. Oh and did I mention they are allows coming out with new features which you can learn and master at the conference. Cons I think the biggest struggle for every software company is the customer support. Sometimes it can take a while to get some issues fixed. I will say though that it has gotten better over the years. Review Source TH Tiffany H. owner Real Estate Used the software for: 6-12 months ### "Horrible Experience - they call it Streamline University for a reason...they expect you to go back to school and get a tech degree ...you are on your own." November 19, 2018 3.0 Pros The ability to what I thought grow a small business. More functionality. More options. More buttons. Cons What was to take 6 weeks turned easily to 6 months. They expect you to know technical things so if you are not tech savvy or can spend thousands of dollars to hire people to help you, steer clear of this company. They do not have people to support you and will not make you a priority until you break down and throw your hands up. they have a horrible "ticket" system that only serves to fill your inbox and not take care of the situation. In the end you are left to figure things out on your own which is grueling. They expect you to be able to program your system almost completely, no joke. Make sure to clear your schedule and get lots of wine if this is the route you want to go. I was completely happy with my old system however needed a mobile app for owners and guests...however, there is no guest app I have come to find and there also is no app for us to us as the manager. Owners seem to like the app so far. Overpriced for what you get. Review Source Response from Streamline November 26, 2018 Hi Tiffany. Thank you so much for your review. We take our client's feedback very seriously and would like the opportunity to address this. We looked into your experience with us and see you had different account managers assigned to you along your training per your request since no one seemed to be a good fit. We want to make everyone's experience great, so we were happy to accommodate. After your training, we offered you additional training by providing you access to our newly launched Streamline University. We have received nothing but great feedback about the University from our clients, so if there is something about it that you would like for us to look into, please let us know. We will have someone reach out to you in the coming days to see how else we can make your experience with Streamline a more positive one. Streamline Staff SE Sue E. Hospitality Used the software for: 2+ years ### "Powerful software that make my job easier!" October 14, 2016 5.0 As a long time client of , we could not be more pleased with the system and the Streamline staff. The system is very powerful and has so many feature that enhance our vacation rental business. We handle 160 vacation homes, cottages, townhomes, and villas at a year round resort. We are able to manage a large volume of business with minimal staffing (3 employees) due to its efficiency. The customer support is responsive and very knowledgeable. It integrates beautifully to our website and with third party vendors. We would definitely recommend the Streamline to manage your vacation rentals. Pros Efficiently manages all aspects of the business both on the rental guest end to the back office reporting. Integrates well with third party vendors. Easy to manage inquiries, quotes, bookings, payments, and guest contact before, during and after their visit. On the back end, it is easy to set up documents, run reports, manage the accounting. Maintenance and housekeeping interface work well for our business. listens to its users' system enhancement suggestions and implements many of its users ideas. Cons Customer support went through growing pains as the company has grown, but is now very responsive, knowledgeable and helpful. Phones calls are answered quickly and work order tickets are address in appropriate time frames. Review Source Gil P. Founder & CEO Marketing and Advertising Used the software for: 1-2 years ### "Not the Greatest!" December 8, 2021 3.0 Dropped the service after a few months Pros Difficult to setup and launch. Poor support Cons Lacking adequates support and online help Alternatives considered [Lodgix](https://www.capterra.com/p/114032/Lodgix-com/) Reason for choosing Streamline I thought would be easy to implement, but I was wrong! Review Source Response from Streamline December 29, 2021 Gil, Thank you for your feedback. We understand the implementation of our software can be challenging due to the robustness and capabilities of the system. A lot has changed in the three years since you left the platform. We have invested heavily in our onboarding/support teams and the resources available to our clients including Streamline Univiersity, live chat support, well over 1,000 KB articles, and our StreamStar Journey webinar series. Our new onboarding process also includes a dedicated project manager and trainer to hand-hold our clients through the process. We hope that you re-consider Streamline as a software solution and join our more than 800 satisfied clients. EM Emily M. Office Manager Real Estate Used the software for: 1-2 years ### "Streamline keeps our Vacation Rental business organized!" July 26, 2018 4.0 Pros has a LOT of functions and uses. We don't use all of them, but it seems like every couple of months we are finding something new to implement, and the organization of our business continues to improve. I love the maintenance/ inspection apps especially, as they are so user friendly. The customer service is always on top of responding to replies in a very timely manner, and I'm very pleased with what SL offers. Cons With great functionality comes great responsibility. offers a lot, but there are a lot of frequent glitches and things that only an account rep, from Streamline, can change. This means a lot of back and forth with customer service, which is fine because they are generally quick to respond, but it still creates an unnecessary burden and can be very frustrating at times. The interface isn't as user-friendly as it could be, as well. The house keeping and maintenance apps, though beneficial and easy to use, are crude in design. Review Source SK Suzanne K. VP Used the software for: 1-2 years ### "Amazing software built by great team - with exceptional customer service! " May 7, 2018 5.0 Pros continues to develop and add great features to its platform. The team works collaboratively with their customers in the development of these new features. The support team is exceptionally responsive. The software has been instrumental in "streamlining" our operation, and supporting our growth path. There are even more features we are planning to implement when our operations is ready to absorb that will create even more efficiencies. We use streamline on our mac's, iPads, iPhones, and android devices. The web access is makes working anywhere, anytime (or timezone) fast and easy. The mobile apps for housekeeping and work orders are used by our team daily and are robust for any size business. We are early adopters of many of the complex new features of Streamline. The Streamline Summit is a great opportunity to gain industry knowledge, provide product feedback, and get refresher information. Cons Easier to use on a larger screen (iPad) than on a mobile (iPhone) due to screen size and amount of information being presented. Review Source JH Jolene H. Owner, President Hospitality Used the software for: 2+ years ### "Don't waste your time or money on anything else! Streamline was the BEST decision I ever made!" October 14, 2016 5.0 was the BEST decision I ever made! It has saved me a ton of time and a lot of money because I can take care of everything I need to run a successful Property Management Company in one spot. From accounting to housekeeping to maintenance to third party distribution to paying owners & vendors to owner management to front desk to website creation and security...it's ALL there! The best part of Streamline is the Streamline TEAM! They are unique, driven, intelligent, innovative individuals who have their customers as their TOP priority. This software is not your "out of a box" software, it is forever changing with Property Management trends so I'll never feel that I'm outgrowing this software. I will be forever thankful that I found them! After 7 years, I'm even happier then the day I made the decision to go with them! THANK YOU STREAMLINE!!! Pros I can take care of everything I need to run a successful Property Management Company in one spot. Customer Support is the best I've every seen. It's for any size company...not just for the big guy. Cons There are no Cons to this system! Review Source SF Spencer F. Regional Developer Hospitality Used the software for: 2+ years ### "The best vacation software I've used" October 16, 2016 5.0 Over the last 14 years I've used four other vacation rental programs, and all of them seemed to be designed by people that had no real idea what Vacation Rental Management entailed. I was an early adopter of , and I have to say that for the first time ever we finally had a software package with all the tools we needed. Streamline has a lot of powerful tools, that once mastered, can Streamline your daily tasks. After we switched to Streamline we grew our business from 1 office and 4 employees, to 3 offices, in two states, with 13 employees. Thank you Streamline for helping to make this possible with your excellent tools. Pros Integration with other sites, email triggers, flexible design allows each individual property to be customized with different settings. Review Source MC Michael C. CEO Real Estate Used the software for: 2+ years ### "Amazing Depth of Functionality - Great Value" March 21, 2018 4.0 We've looked at numerous solutions in the market and this is the best. It does almost everything you can think of to some degree. The company is led by an amazing man who is passionate about the industry and his solution. You cant go past this solution for a small - medium sized property manager. Pros Strong Channel Integration, amazing Depth and Breadth of Functionality, Ease of Use, Good value for money, thriving customer base, software has very few bugs new features are regularly provided (but unannounced!). I am very impressed. Cons Support has deteriorated over the last 3 years. Product strategy is unknown to customers but it appear to be focused on Channel Integration / Distribution. It needs to have some balance. The system has some useful reports but in general it is quite difficult to get information out of the system to analyse/summarise for management or operational reporting. Review Source VR Verified Reviewer Marketing Consultant and Front-End Web Developer Marketing and Advertising Used the software for: 2+ years ### "Lots to be desired" October 3, 2018 4.0 I've been a user of for a couple years now and I haven't seen much improvement in the product. Their leadership seems to keep adding more and more features without spending much effort improving their existing features or support. Pros helps manage different parts of a vacation rental business like maintenance, housekeeping, etc. Cons It would be great if could make it easier to connect to other software services (like Slack, Zapier, etc) to make guest data more actionable. The User Interface isn't intuitive, have to spend lots of time to figure things out or calling support to turn on features. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.