--- title: "ULTRUS® Product Insights Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ULTRUS® Product Insights Software - reviews, pricing plans, popular comparisons to other Database products and more." source_url: "https://www.capterra.com/p/89553/OHM/" page_type: "product" language: "en" publication_date: "2026-10-31" --- # ULTRUS® Product Insights Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ULTRUS® Product Insights ## What is ULTRUS® Product Insights? Occupational Health Manager (OHM) is a multi-module software solution that gives you all the detailed tracking and reporting tools you need to streamline information management, maximize consistency and accuracy, identify problem areas and risk, reduce workplace injuries, and maintain compliance. OHM includes powerful injury tracking software to improve case and return-to-work management programs, helping you ensure regulatory compliance and reduce injury costs. ## What is ULTRUS® Product Insights used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[EHS Management](https://www.capterra.com/ehs-management-software/)[Database](https://www.capterra.com/database-management-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 66% Neutral 21% Negative 14% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ULTRUS® Product Insights?[Manage this product listing](https://www.g2.com/products/ultrus-product-insights/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ULTRUS® Product Insights 3.8 (29) VS. [4.5 (685)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting Price Contact vendor Starting Price $160 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (29) Ease Of Use 4.2 (722) Value For Money 3.7 (3) Value For Money 4.4 (591) Customer Service 4.0 (28) Customer Service 4.5 (658) ## ULTRUS® Product Insights alternatives [4.1 (1,134)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (680)](https://www.capterra.com/p/178722/ClinicSense/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.0 (1,391)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars ## FAQs about ULTRUS® Product Insights Overview ### Which roles and teams benefit most from OHM? OHM is most used by employee health, occupational health, and clinical teams, including nurses, nurse practitioners, physicians, and athletic trainers, to manage employee medical records, immunizations, and care coordination. HRIS analysts, data coordinators, safety specialists, and IT teams use it for reporting, compliance tracking, workforce health data, and system administration. Answer based on 29 reviews Overview ### What company size and specific industries is OHM built for? OHM is designed for healthcare providers of varying sizes, including small clinics, growing practices, and larger provider organizations that need web-based EMR support. It is built for the healthcare sector, especially groups that manage clinical operations, injury tracking, regulatory compliance, analytics and reporting, and employee management. Features and Usability ### What are the key features of OHM? OHM offers appointment scheduling and appointment management, billing and invoicing, charting, claims management, and medical billing. It also includes client portal and patient portal access, document management, reporting and analytics, workflow management, and compliance-related tools such as HIPAA compliant, OSHA recordkeeping, risk management, incident management, and CAPA. Getting Started and Support ### What training and onboarding options does OHM offer? OHM provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does OHM offer? OHM provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe customer service as helpful and quick at times, with efficient walkthroughs and good general guidance, but some report slow resolution, clunky support experiences, and frustration when specific issues are not addressed clearly. Answer based on 4 reviews ## Features AI summary Based on 951 Database reviews Capterra reviewers highlight these as the features buyers value most when choosing EHS Management software: - **Compliance Tracking** (**59%** of reviewers rated this feature as critical) - **Incident Management** (**51%**) - **Compliance Management** (**46%**) OHM supports **Compliance Tracking** and **Incident Management**, giving teams a way to monitor regulatory obligations and document workplace events as they happen. However, it does not include **Compliance Management**. Instead, it offers other highly rated capabilities, including **OSHA Recordkeeping** (**50%**), **Risk Management** (**45%**), and **Corrective and Preventive Actions (CAPA)** (**44%**). These features help businesses maintain accurate safety records, identify hazards earlier, and address root causes, allowing teams to improve oversight and reduce compliance-related issues. Compliance Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management Process of submitting and following up on claims with insurance companies Corrective and Preventive Actions (CAPA) Investigate and take action at root cause or error in processes to prevent recurring issues Document Management Store, manage, and track all electronic documents in a centralized location ULTRUS® Product Insights 18 features ### All Features - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Document Management: Store, manage, and track all electronic documents in a centralized location - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - Hazardous Materials Management: Document use of hazardous materials and procedures related to their handling and disposal - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Industrial Safety Management: Create, document, and monitor safety policies and procedures in industrial plants and factories - Medical Billing: Manage billing and payments for a healthcare provider - Occupational Health Management: Manage cases of on-the-job injuries and related remedies - OSHA Recordkeeping: Maintain records necessary for compliance with Occupational Health and Safety Administration requirements - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Training Management: Track employee/learner's progression through training programs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (5) 4.0 Based on 5 reviews ## Pricing Value for money 3.7 (3) ### Starting price Free trial not available Value for money 3.7 (3) 3.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (28) 4.0 Based on 28 reviews ## User reviews Overall rating 3.8 Based on 29 reviews Filter by rating Counts reflect reviews available in this feed. 5(9) 4(10) 3(6) 2(3) 1(1) Mentioned topic Recent reviews first, then most helpful VR Verified Reviewer Legal Administrative Assistant II, Trademarks and Patents Used the software for: 3-5 years ### "Medical database needing some upgrading" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 4, 2018 Pros Houses all medically-related information about our employees in one database. Cons No single sign-on if your company has more than one database (i.e. employee, archive, different countries/regions). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Occupational Health Manager Used the software for: 3-5 years ### "OHM Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 17, 2017 Excellent tool for maintaining electronic medical records for occupational health items, restrictions, medical surveillance, and OSHA 300 log (and related items). Pros Great off-the-shelf solution for meeting the great majority of an organization's occupational health/safety needs with dashboards, filtering capabilities, and reports. Cons As is the case with any off-the-shelf solution, it has constraints in meeting "specific" wants/desires of an organization - customizing the system to meet a specific customer need without jeopardizing the overall strategy of OHM. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Employee Health Coordinator ### "I am an Employee Health nurse and I use it everyday." 2.0 December 11, 2015 Love the batch data entry. Reports are so very detailed that they are hard to get. Probably need more training. :) Otherwise, I think that this is tedious and time consuming work. I would let each employee have access to their part of the site and let them enter everything themselves. Then, their supervisor, or Employee Health nurse can make comments/corrections. I am almost finished with giving flu shots. The batch entry is great for getting them in and counted for reports. Now, I have tons of forms to scan in. It is a waste of my time, my brain, and it hurts my back and neck to sit here all day and do this. Please help. Thanks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Athletic Trainer Used the software for: 3-5 years ### "OHM" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 19, 2020 Pros What I like most about OHM is how easy it makes it to run a report of all the information that has been inputted for whatever time frame you are looking for. Running reports on OHM is very easy. Cons What I like least about OHM is when I am entering a new report and it will autosave mid report. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer RN Clinician ### "OHM under utilization" 2.0 December 10, 2015 I have been using OHM 2 years, since coming to my company. There are many good things about it such as the ability to document injuries and follow work comp cases along, a place to store employee information, but many inefficient things as well. There are many areas that we most likely aren't utililizing correctly but trying to get the resources (other than the manual which is 100's and 100's of pages long) to help seem next too impossible without a significant cost to the company. My personal opinion was when OHM was initially set up within our company it probably wasn't set up in the most efficient and comprehensive way in order to promote a concise and complete electronic documentation system. So if you are starting from the ground up try to think of every aspect of what you are collecting and how you want to collect it in order to create the most streamlined work flow possible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Nurse Practitioner Used the software for: Less than 1 year ### "Could be good, but overall not user friendly" 3.0 January 11, 2021 I use it because i have to, it would not be my first choice Pros Documenting as long as you are quick about it is simple. It is mostly easy to link documents to cases. Cons You can't download all documents for a case at one time it has to be done individually. It times out quickly which is irritation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer LPN - Employee Health ### "Using since 2012. Overall it's a good system. Web based makes it accessable to everyone." 3.0 December 10, 2015 Now that I'm used to OHM I like it a bit better. I do think it's a bit "clicky" and doesn't flow as easily,or intuitive as other systems I've used. I don't like having to enter the same information in different modules. I think it should save whatever is entered under all modules and be able to access information from whatever module you in, not having to go into the one where the info was uploaded. I like it's web based. Scanning is great. Was a bit frustrating learning all the nifty little things the system could do then getting back to the office to find out we couldn't do the nifty little things we learned about in trainging due to some technical issue. But it works good for what basic things I need it to do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Physician ### "Not Bad For EMR, But Not Great Software" 3.0 December 13, 2015 Overall relatively easy to use and is customizable to a decent extent, plus overall good customer service/support. However, it has some clunky, non-intuitive interfaces and ways of handling data (surveillances, etc.) that are frustrating as are some modules that require redundant data entry and multiple clicks when easier ways should be possible. But as I said, for an EMR it's not terrible and in fact relatively powerful and customizable and relatively easy to learn and use day-to-day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer HSE Coordinator ### "Good for Medical - not good for Safety management" 1.0 May 17, 2017 The incident management side of the software is lacking and very non customizable. You get three of four templates and do not have the ability to add or subtract to the forms to customize the incident management to your specific needs and wants (other than a few items that nobody uses anyways). Questions raised to customer service on the issue are replied back with "nobody is addressing the safety management side of the software". The medical and case management side of the software works very well however, if the safety side was better, or at least somebody was working on an improvement for it I would recommend the program but at this time I cannot. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director - HRIS ### "Lots of benefits here!" 3.0 December 10, 2015 The system has a lot of benefits that help us every day. We are able to track our occupational health information in one place and that is valuable. Our interfaces work well. The issue comes when there is a problem. We struggle with customer service and getting help with simple problems. We also struggled with our upgrade. Too much time goes by without resolution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/89553/OHM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.