# SirsiDynix Symphony Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SirsiDynix Symphony Software - reviews, pricing plans, popular comparisons to other Library Automation products and more. Source: https://www.capterra.com/p/8965/SirsiDynix-Symphony --- # SirsiDynix Symphony Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SirsiDynix Symphony ## What is SirsiDynix Symphony? SirsiDynix Symphony is the most complete and customizable integrated library system available to libraries of all types and sizes today. SirsiDynix Symphony offers library management tools that increase productivity, help identify opportunities for cost savings, and give libraries insights that will improve the end user experience. Thanks to its flexible architecture, Symphony easily accommodates new technologies and evolves as necessary to meet the changing needs of libraries and their users. ## What is SirsiDynix Symphony used for? [Library Automation](https://www.capterra.com/library-automation-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SirsiDynix Symphony?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sirsidynix.com&name=SirsiDynix Symphony) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SirsiDynix Symphony 4.1 (15) VS. [4.6 (7)](https://www.capterra.com/p/82545/SoutronGLOBAL/reviews/) Starting Price Contact vendor Starting Price $2500 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (15) Ease Of Use 4.6 (7) Value For Money 3.9 (9) Value For Money 4.4 (5) Customer Service 4.3 (10) Customer Service 4.7 (7) ## SirsiDynix Symphony alternatives [4.7 (60)](https://www.capterra.com/p/29128/Mandarin/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (10)](https://www.capterra.com/p/157700/Lucidea-Integrated-Library-Systems/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.8 (128)](https://www.capterra.com/p/10010536/Surpass/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (36)](https://www.capterra.com/p/40056/ResourceMate/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/8965/SirsiDynix-Symphony/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Circulation Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Overseeing distribution of published materials, such as books, newspapers, magazines, etc. OPAC 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage Online Public Access Catalog information, such as title, keywords, subjects, and authors. Search/Filter 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Self Check-In/Check-Out 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Check-in and out via a mobile device or kiosk Catalog Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Patron Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage library patron registration and accounts SirsiDynix Symphony 8 features Create and manage digital catalog of products/services with their details, specifications, and price Overseeing distribution of published materials, such as books, newspapers, magazines, etc. Manage Online Public Access Catalog information, such as title, keywords, subjects, and authors. Manage library patron registration and accounts Caters to library management needs specific to public libraries Caters to library management needs specific to school libraries Search and filter data across systems to locate required information by entering keywords or certain criteria Check-in and out via a mobile device or kiosk Features 3.9 (15) 3.9 Based on 15 reviews ## Pricing Value for money 3.9 (9) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.9 (9) 3.9 Based on 9 reviews ## Support, customer service and training options Customer Service 4.3 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (10) 4.3 Based on 10 reviews ## User reviews Overall rating 4.1 Based on 15 reviews Filter by rating 5(3) 4(10) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Devendra Kumar S. Manager Information Technology and Services ### ""A Symphony of Library Automation: Unlocking the Power of SirsiDynix"" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 24, 2023 My overall experience with SirsiDynix Symphony has been positive. It provides an easy-to-use, intuitive and reliable library management solution that can be used to manage library collections and services. The solution offers features such as cataloging, circulation, acquisitions, patron management, reporting, and more.We have been using SirsiDynix Symphony to manage our library's cataloging, circulation, and acquisitions processes. The software has enabled us to better track our library resources, manage patron accounts, and generate reports. It also provides us with the ability to easily search and find items in our catalog. This has made it much easier and more efficient for our patrons to access the resources they need.The benefits we have realized from using SirsiDynix Symphony include improved accuracy and efficiency in managing our library's resources, easier access to our library's catalog, and better tracking of patron accounts. We have also been able to save time and money by streamlining our library processes. Overall, SirsiDynix Symphony has been an invaluable tool in helping us better manage our library. Pros 1\. I liked the ease of use and the user-friendly interface. The software was intuitive and had a logical flow, which made it easy to learn and use.2. The most impactful features are the library search, the user accounts, and profiles, the ability to customize the library's appearance, and the integration with other library systems.3. The product is easy to use, with a clear and intuitive interface. I found the setup and configuration process to be relatively straightforward.4. Integration with our existing business processes was easy and the software provided us with the tools and support to integrate quickly and easily. Cons One of the biggest criticisms of SirsiDynix Symphony is its user interface. While the software is designed to be intuitive and user-friendly, many users have found its interface to be clunky and difficult to navigate. Additionally, some users have found that the software is not well integrated with their existing business processes, making it difficult to use effectively. In addition, some users have noted that certain features are missing or could be improved, such as greater customization options and better search capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Amy A. Library Director Information Services ### "Long Term Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2022 We moved from a smaller, more school like system, several years ago. Switching to SirsiDynix was a great decision. We have remained happy customers through all those years! Pros Sirsi customer service and educational resources, through online classes, for staff is great! If we have an issue we can easily reach out to someone and have the issue resolved within days or quite often a few hours. Truly great team to work with at SirsiDynix. Cons I really don't have any cons at this time. That's a rare thing to say but honest. Updates are timely, their staff is quick to respond and our systems runs smoothly. Reasons for choosing SirsiDynix Symphony The level of support, constant offerings of education for staff and customer service were the biggest factors when we chose this product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PO Pilar O. Bibliotecaria Auxiliar Libraries ### "Servicios de Prestamos Interbibliotecarios" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 July 6, 2022 buena Pros Es facil utilizar el sistema para prestar pero mi tarea principal es la de los Préstamos Interbibliotecarios. Sin embargo, no he encontrado la manera de generar los informes de ese servicio. ¿Tendrán ustedes un tutorial en español que me ayude a generar los informes mensuales de Préstamos Interbibliotecarios ? Cons en general la plataforma es manejable. Conforme a la naturaleza de mi trabajo puedo hacer prestamos, recibirlos, cambio de fechas y otras herramientas que provee pero no he logrado la creacion de informes de la tarea principal que realizo: los Préstamos Interbibliotecarios Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Librarian Non-Profit Organization Management ### "Symphony supports Libraries today as well as set a foundation for future platforms" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2021 While enjoying features presently available in Symphony, we have made future plans based on cloud based architecture which is characteristic with the software Pros Sirsidynix symphony has an open architecture which is the basis of our community library's road map of transition towards cloud based future. Among deployment options offered by symphony, I recommended symphony web to the community Library. We have saved enormous funds for software and hardware upgrades, configurations and third party integrations. With Sirsidynix Symphony, the library has offered services offline. In the event of unavailable internet, we have been able to check-in and check-out the resources. Symphony's best-of-breed technology helps to connect the community library's patrons to servers of relevant patrons such as EBSCO. The utility program in Symphony has been very resourceful to technical service department. Right from selection of materials, Symphony keeps acquisition processes in control by tracking transactions with vendors and sending automatic notifications to concerned staff about the status of orders Cons The offline feature mainly serves check-in and check-out tasks. This means that external servers containing vital information are not reached. I wish symphony adds a module which mirrors partner servers to local servers which could be resourceful in the event of internet unavailability. Reasons for choosing SirsiDynix Symphony Unlike other systems, symphony is flexible, powerful and reliable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Samantha C. Web & Data Services Manager Libraries ### "You can do so much, maybe too much" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 12, 2021 We love the varied sections of Symphony that allows our library system to do so much! Pros I love that there is so much to do with Symphony, from cataloging to tech services to reporting to API, the list goes on and on. Cons Each section of Symphony needs to be learned, I enjoy teaching myself but some features are out of my scope and I have to ask customer service for extra help. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Richard S. Blackboard Support & Services Manager Higher Education ### "SirsiDynix Symphony" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 3, 2019 Pros If you put the time into learning all the nuances, this platform is very powerful. Cataloging feature is great. Integration with Library Elf to share due dates with patrons is awesome. Cons Feels a bit cumbersome and clunky. Sometimes search results are a "mixed bag". Can be a bit finicky when it comes to search terms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Stevie S. Asst Director Libraries ### "Not very user friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 November 12, 2019 We made the switch from Sirsi to Booksystems due to budget and once we "toured" Booksystems, we realized that it was SO MUCH MORE user friendly. Our entire staff "learned" the new system so much quicker than when we implemented Sirsi. Pros Sirsi was excellent about tracking fines, fees, ect for patrons with items out. Cons Sirsi is not nearly as user friendly as its competitor (Atrium Booksystems). Sirsi has a harder to learn admin portion and their customer service line was less than stellar. Sirsi was also not as great of a value in comparison to Booksystems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Eric B. Research Librarian Research ### "SirsiDynix Symphony WorkFlows" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 8, 2019 Pros I use the SirsiDynix Symphony WorkFlows circulation module. It has a wide variety of useful functions. In addition to patron registration, check out, and discharge, you can update patron status, renew individual titles that a patron has checked out, look up single items, mark items as used (handy when books and journals are used by patrons and are not re-shelved; also good for statistics), etc. Cons We've had problems lately with patrons accessing their accounts with their password. An email response from SirsiDynix to remedy this is only valid once and is only good for 20 minutes. So we're trying to figure out how to let our patrons access their account if they forget their password or are blocked. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Systems Administrator Education Management ### "Library Software for the future" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 15, 2019 Seems to be a pretty stable product few bugs, but always working on these. Pros The OPAC portal Enterprise is a very good product that is very functional, it has the drill down facet features users are used to. It also is fairly well integrated with electronic resources. Cons The out of the box reporting module is not very user friendly and has limitations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Monograph Cataloging Technician Higher Education ### "Ah, my old friend SirsiDynix" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 February 6, 2019 I've been a cataloging librarian for about 10 years and this is the only program I've ever cataloged in. It functions exactly as I've ever needed it to; the acquisitions is straight forward, the cataloging functions work well and accomodate all number of media, and I have never been in a situation where I couldn't find a way to do it in Sirsi. Importing records is particularly easy, it's a great tool for copy catalogers. However, nothing is without flaws. This is a highly specialized ILS, it requires training and time to understand. None of it is particularly intuitive and some functions I've never used -- but been told not to because they're too complicated and easy to screw up. I have no hard feelings regarding these things, but I will admit, that anytime I've trained anyone to use it, it's a time-consuming and complicated process. Luckily, for training and otherwise, some 'tabs' or features can be locked or password protected to limit access to the only person that needs to use those functions. Overall, I wouldn't recommend SirsiDynix to anyone without knowing whether or not it could meet their library's needs and be worth sinking the time into training it requires. Pros It really gets the job done, and has features for everything I've ever needed it for. Cons It's difficult to learn to use and difficult to teach others how to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/8965/SirsiDynix-Symphony/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)