Average Ratings

5 Reviews

  • 4 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • SirsiDynix
  • www.sirsidynix.com

About SirsiDynix Symphony

SirsiDynix Symphony is the most complete and customizable integrated library system available to libraries of all types and sizes today. SirsiDynix Symphony offers library management tools that increase productivity, help identify opportunities for cost savings, and give libraries insights that will improve the end user experience. Thanks to its flexible architecture, Symphony easily accommodates new technologies and evolves as necessary to meet the changing needs of libraries and their users.


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SirsiDynix Symphony Features

  • Acquisition Management
  • Barcoding/RFID
  • Church Libraries
  • Circulation Management
  • Fee Collection
  • Inventory Management
  • Law Libraries
  • OPAC
  • Periodicals Management
  • Private Libraries
  • Public Libraries
  • Reserve Shelf Management
  • School Libraries
  • Self Check-in/Check-out
  • Serials Management

SirsiDynix Symphony Reviews Recently Reviewed!


Gets the job done with some training

Jan 10, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Once you are trained after a few weeks it becomes easier to navigate but even after 7 years we are still learning about features we never used. It is customize able with common tasks on top, love being able to clone users to do multiple library cards at once, we like that cataloging is separate so no one accidentally deletes or edits a record. Easy to back date things when we are closed or look through holds on items.

Cons: Using workflows, it is not forgiving when it comes to spelling errors of any kind. Workflows requires lots of up front training and we find many of our staff use our outward public catalog to find materials instead. Many times doing advanced searching requires knowing specific catalog codes that might not be easily known for anyone at a service desk. I also think the reports feature is clunky and antiquated and we are only allowed to print reports at specific times so it doesn't overload the system. Language of side bar like ephemeral isn't easily known to librarians but seems self explanatory. Annoying to have to close all opened tabs before it will shut down.

Overall: day to day cataloging, weeding reports, and collection maintenance

Powerful library catalog software, feels outdated (as does all library catalog software)

Sep 29, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software is powerful and successfully manages millions of bibliographic records for my library. It manages basically every aspect of my library's LIS, from acquisitions to cataloging, indexing, and circulation.

Cons: Using what they call their different "wizards" is rough, since so many different tasks are broken out into different parts of the program. So, to fully finish one catalog record and to make it ready for indexing, I have to go to multiple "wizards" within the program to finalize everything. The overall feel of the software is outdated

Overall: This software manages my library catalog very well. I have used it for many years, mainly focusing on cataloging, but also in circulation of materials to patrons.

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Frustrating glitches

Aug 20, 2018
3/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: I love that this can make library automation easier. It has all the features need for libraries, large and small.

Cons: Sirsi is full of bugs. Updates don't and can't come fast enough. It's not intuitive and you can do the same actions about 3 o4 different ways which is tough when training since everyone end up doing things differently. There are a ton of quirks to get used to in billing which is the worst since this causes a lot of frustration among patrons, too. If I ruled our library system, I would have chosen something else.

really great software for managing library

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We can set right to different user and mange all the library thing you need to mange in a library !!!Really esay to use

Cons: The only thing i dont like if when i install in french for some user, you need to change the language , log out, after that, relog and reclose the software to make the character appear in normal character, but appart that it's really good

We have been using Symphony from 2008. Got upgraded from Horizon 7.3 . Found to be a stable system

Aug 20, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Symphony Library Management System is a stable and reliable System. It is mostly user-friendly. Got all the modules.

Cons: The weakest point of Symphony System is it's reports. The management reports are grossly inadequate and badly formatted. It is a time consuming process and frustrating at times.

Overall: Being an automated library we depend on the system to manage the library well.