Advantage Software Company

Advantage


4 / 5
5 reviews


Average Ratings

5 Reviews

  • 4 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

Vendor has not completed this information.


About Advantage

Software to manage full service agencies, media buying companies, design shops, and public relations firms.


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Advantage Features

  • Billing & Invoicing
  • Client Portal
  • Collaboration Tools
  • CRM
  • Document Management
  • Portfolio Management
  • Project Management
  • Proposal Generation
  • Quote Management
  • Resource Management
  • Time & Expense Tracking

Advantage Reviews Recently Reviewed!


Administrator, trainer and support point of contact at my Agency for Advantage.

Jun 05, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The breadth of offerings from this ERP system is fantastic, especially for an Agency to streamline their media, accounting, timesheets, project management, resource management and dynamic reporting functions. Their customer support is phenomenal as well and always willing to help my company out even if they don't agree with our setup or processes. They are always pushing out enhancements, new features and bug fixes which keeps you up-to-date and moving with technology.

Cons: There are some limitations to some of the functionality and features with this system that makes it aggravating to easily get some actions accomplished. Ex: timesheets could be easier to do if you could add multiple lines at one time or upload a spreadsheet or have an API tied to our other internal systems. We wish licensing was a little more affordable, especially if we had this hosted on premise at Advantage. The frequency of upgrading the system becomes a bit tedious to me but I understand it's needed.

Overall: Automation for tedious work functions, workflow streamlined across departments, ease of use once you know the software. People appreciate the ease of the timesheet compared to other software programs. Nice dashboards and reporting offerings to get our data and metrics out quickly.

Capterra loader

Using Advatage makes agency work easy

Oct 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to track hours, projects, and create jobs and purchase orders with this software is so easy and intuitive that I need almost no training in my last two positions to get up and running. I love that I can figure things out and basically train and trouble shoot for myself

Cons: It has so many more capabilities that I don't think our staff is using because we don't know what we don't know. Also, when an upgrade happens it can take a bit to get used to the new look and functionality, but isn't that true of any software?

Overall: I used Advantage for the first time in my last job and had about 15 minutes of training and that's all I needed. At my current company, they didn't even train me when they learned I'd been in Advantage before. They let me figure it out on my own, even functionality I had not used before, and that was just fine

We use Advantage daily.

May 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've been using Advantage daily for 10+ years and are quite pleased with it. Tech support is great and very eager to help with any and all issues.

Cons: I really can't think of any cons, other than some users find it a little difficult to do specific things due to the complexity of the application features.

Overall: We use it daily to keep track of employee time and job tracking.

Excellent total agency management system that is fully customizable

Oct 03, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This is a full-featured product that allows for numerous levels of customization. It provides all the project management tools including digital proofing (extra cost) required build a streamlined agency workflow. The accounting system is very robust as well with the flexibility to scale as our company grows.

Cons: Due to the high level of customization, it does require a large upfront investment of time to get it properly setup. The accounting side of the product has an extremely outdated UI. It would be great if the accounting side was as user-friendly as the web-based project management side.

Project Manager; Responsible for company-wide task entering.

Apr 24, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: Time entering is convenient, checking workload and calendars is convenient. Good reference -- nice to be able to say "check advantage for everything" but that goes for a lot of CRMs.

Cons: There are no resources for Advantage online, so good luck learning how to use it. Customer service gave us next to no context on what we needed to find out, and it is excruciating to enter tasks if you do not have a template set up.