# Follett Destiny Library Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Follett Destiny Library Manager the right Library Automation solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/8972/Destiny-Library-Manager/reviews --- Follett Destiny Library Manager 4.5 (35) [View alternatives](https://www.capterra.com/p/8972/Destiny-Library-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 14th, 2025 # Reviews of Follett Destiny Library Manager Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews AF Allie F Media SpecialistEducation Management, 10,001+ employeesUsed the software for: More than 2 years. “This was the first library system I used and it was very beginner and user friendly.“ January 11, 2025 MR Marie R Media TechEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “One drawback is that the software is not as intuitive as it could be.“ December 9, 2020 ## Showing most helpful reviews Showing 1-25 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hung P. IT Officer Education Management Used the software for: 2+ years ### "Seem it ok but hard to automation" September 10, 2018 4.0 We used Destiny for several years, overall this product helps us to run library, we also using integration to integrate with school information system. I think Destiny is a best product for Library management, a lot of international school in Vietnam using it. Pros I like customer support, they provide correct information, destiny using for our library is ok. We using a hosted version. Cons Some time SFTP server down, SFTP server where store our patron file, we have to contact customer support several times. Review Source NL Nattalie L. Librarian Education Management Used the software for: 2+ years ### "Best library software out there " December 5, 2019 5.0 I’ve used it in two school systems and it is very good!! Pros Easy to use. Very user friendly. Reliable. Dependable. Great customer support. Cons Can’t add new students or teachers myself. An admin must do it. Inconvenience to have to wait Switched from [Alexandria](https://www.capterra.com/p/27788/Alexandria/) Admin made the decision but I was pleased to switch because I had used it in my last school library Review Source FN Fiona N. Coordinator of Innovation Education Management Used the software for: 2+ years ### "Ne backGood system but can be clunky" September 4, 2022 3.0 Pros Follet is good at managing the the library resources. The database manage,et and checkout system works efficiently. Cons The deployment and backend management is cumbersome and can be frustrating. Review Source AF Allie F. Media Specialist Education Management Used the software for: 2+ years ### "User friendly system!" January 11, 2025 5.0 My experience was adding, deleting, checking out, checking in and inventory of library books. It was very easy to use for all jobs. Pros This was the first library system I used and it was very beginner and user friendly. Cons It seems a little outdated. But honestly the simplicity of it far outweighs. Review Source MB Michael B. Coordinator of Network and Technology Services Education Management Used the software for: 2+ years ### "Destiny Library Manager - So You can Find your Books!" December 5, 2018 5.0 We've been using Destiny for nearly 15 years now, and as the project manager, I was happy to replace our old, desktop application library management software. It allowed student's access to an online Card Catalog, and offered a base start for younger students to access the internet. Managing the software has been easy. Most of the time, employees don't require training as they step it. Just once or twice seeing it in use, and they figure it out. Follett offers a quality service, and when I've had a few (very, very rare) issues over the years, they have always responded back right away with the information I need. No bouncing through scripted responses, they just solve the problem. So Follett Destiny, it does the job, and it does it well. (And I've seen other School's alternatives, and I'm happy we have Follett). Pros Destiny is an excellent web based Library Management system. In the old days we called it our "Digital Card Catalog." It has a number of great features (some of which are addons), to show book covers, related links, and more. It has long since been our front end for our libraries, and our Librarians (and helpers), have required little training for them to do their jobs. The software is frequently updated, when a critical issue occurs, but also yearly patches to keep things fresh enough. The software also has a nice add on, Web Path Express, for younger students to explore topics their are searching for. If a student searches for Baseball (within Destiny), a student will be offered curated high quality content links from the Internet that might be pertinent to their research. It's a great starter for our little guys. Does interface with Active Directory too! Cons Destiny's interface is a little dated. After years and years of use, it just looks old. Functionality is not lost, nor is anything else. But seriously, I cannot come up with much more than just that it's "classic" look. Destiny is a bit pricey (but competitive.... ) Review Source MR Marie R. Media Tech Education Management Used the software for: 1-2 years ### "My Destiny Library Manager Review" December 9, 2020 4.0 I think it is a solid program that makes organizing a library easy. I have accounts set up at different access levels, so the students can use it as well. There is a self-checkout station in my library for instance. It is not the most user friendly program, but it gets the job done well. Pros I like how easy it is to track all items. Mostly I track books as they are checked in and out by patrons, but I can add other items to track as well. I keep track of doc cams, projectors, external DVD players - basically anything that a teacher could need to borrow from the library/tech center. It is easy to look up information on patrons, books or other items. I use the feature to classify books or other items in sub-locations so I know if the book is in general circulation, or if it is one of the books kept elsewhere for classroom novel studies. Cons One drawback is that the software is not as intuitive as it could be. There are many tabs and menus an it takes awhile to know where all the features are. Also, the software helps are not that helpful. If I have questions about wanting to do something, for example, setting up auto reminders to turn in books, I had to ask another librarian who was more familiar with the system to walk me through it. I also just look up questions on the internet if I need to do something specific. Review Source Jennifer E. Media Specialist Used the software for: 2+ years ### "Eleven Years' Experience with Destiny!" December 20, 2017 5.0 Easy to catalog, circulate materials and send overdue notices. Keeping track of interlibrary loans and interlibrary requests is also a breeze with this software. In general the software makes a librarian's life SO easy! Pros I love the union catalog since it makes viewing the entire district's collection easy--at a glance! What a perk when requesting materials for students and teachers through interlibrary loan! Users can search items in many different modes and the circulation platform is amazing. Users can email or print overdue notices, you can enter various email addresses to send notices and cataloging is a breeze! Review Source Mercy C. Assistant To The Director Libraries Used the software for: 6-12 months ### "Follet for Destiny when it comes to Library Management" October 11, 2018 5.0 Timely access of information is achieved, keeping a track of leased out books is easy and this software has lessened alot of paper work and record management. Pros The fact that I can keep up tracking the library's resources such as materials and media using Follet Destiny Library Manager, make work easy. With real-time information, as an administrator, I can relay time lapse information through e-mails or shorthand messages to users prior to the due time. This software has given me a chance to easily do stock count, for instance, available materials and media, materials and media lost and who lost them. Cons Well with this upcoming and growing library, I have not seen any fault yet for Follet. Review Source Hector V. San Marcos Unified School District Education Management Used the software for: 2+ years ### "Good Library Management System" August 28, 2018 5.0 Pros You can fully customize the software and it will work with MySQL, SQL Express and Full SQL license, you can add patrons, bar codes, inventory, etc and give users within your organization access to the inventory. Works great with active directory Cons Upgrades could be a pain so make sure you have a valid support Review Source VR Verified Reviewer District Librarian Education Management Used the software for: 2+ years ### "Destined for Use" April 3, 2019 5.0 Pros This software has a robust, user-friendly interface that allows easy ingestion and update of objects into (and out of) the database. Cons While it's easy to set up automated reports, you have to be extremely careful when setting them up, or you might miss a key setting Review Source SC Samantha C. Web & Data Services Manager Libraries Used the software for: 6-12 months ### "Good transition for school libraries" April 12, 2021 4.0 Follett Destiny really has its niche in school libraries and you can see why in the easy to view catalog and colorful buttons to entice children to use the libraries catalog. Pros I love the color customization and the fact that each school library can have access to customize their own page to the school's needs. Cons At first it was difficult to transition only because we were used to an old catalog system but once that wore off, the system got easier to understand. Review Source JN Janice N. Librarian Used the software for: ### "Easy to use" July 5, 2015 5.0 I am a school librarian. When I walked into my new library and clicked on Destiny for the first time, I was able to navigate the program without any training or assistance. It is extremely easy to use and self explanatory. However, support is always available if there is a question. Review Source AA Amy A. Director Libraries Used the software for: 2+ years ### "Great For A School Library" October 20, 2021 5.0 While the system functioned well and easily for years, as we grew, our library needed more options. The public became more familiar with online options and resources and expected us to offer many of the same things. We chose to move onto another software platform but I'd still recommend Follet to a smaller library and or school based library. Pros Follett was a good product. When our library was in it's beginning stages of being digitized this was a good jumping off point. Cons As our library grew in patron numbers and collections size and more and more technologies and services were becoming the norm we needed a more expanded system. Follett is much more suited to school libraries. Reason for choosing Follett Destiny Library Manager Follett was one of the first of it's kind. It was on the market early and was a good option for our library size at the time of its purchase. Review Source MM Mindi M. teacher librarian Libraries Used the software for: 2+ years ### "Excellent customer service, constantly improving" February 27, 2020 5.0 Our overall experience is positive! Students like the bold interface that they see, and it helps for them to be able to see a large picture of the book they are looking at, like it's on a shelf (we are at the elementary level, and choose the most "simple" interface). Pros We recently migrated to Destiny, after several teacher librarians (myself included) pushed for the change. We all love it. It is mostly easy to use, on both the back end and for students. The tabs help keep things organized, and there are help buttons if you can't find something on your own. On that note, their customer service is unparalleled. I have never had a problem contacting someone at Follett who can answer my questions quickly. Cons The one thing that can be a little cumbersome is how many tabs to you have to click on and "drill down" to get to a feature. Like a lot of software, if you're not performing a particular task every day, you can easily forget what you clicked on to get to a certain function. That said, Follett is constantly listening to customer feedback to improve functionality! Review Source RW Renee W. LRC Director Education Management Used the software for: 2+ years ### "Use It Every Single Day" February 11, 2020 5.0 This program can do SO many things I'm sure I don't know the half of it. The reports alone that can be done take time to learn, manage and then master. It's an incredible program for a school library to have. I couldn't manage this junior high library without it. Pros I like the fact that it keeps records of material in our library in various forms. I can categorize material in fiction, nonfiction, biographies, graphic novels, dvds, audio books, even supplies like scissors and then bar code that material. Check that bar code out to a specific individual and it keeps a record of when it was checked out and when it should be returned if I put a due date on it. Cons There is a page called categories and when you input new material into the database and then can check off what type of material it is: fiction, equipment....even get specific if you'd made those categories like a category of fantasy books......the page that lists ALLLLLLL your categories that you've ever made has the names of the categories on the left...the box you have to check to place that material into a category is WAY over on the right. It's difficult to see if you are checking off the correct thing when the category name and the box are so far apart from each other. Review Source SD Susan D. School Librarian Libraries Used the software for: 2+ years ### "I don't know what we would do without Folleett in our school library." December 4, 2018 5.0 See above under what I like MOST about this software. Pros I like that it's a one stop shop! It catalogs our collection for easy searching, I can make lists within it that are private to me or I can share, I can also run any report I can think of and even program and schedule reports to be run and even emailed to teacher or students. When I use Title Wave to look up books that I am considering buying, it tells me if I already own it, cutting out the need to look up each title in my collection. The customer service is phenomenal and they always go above and beyond to make my job so much simplier. Cons Any issue we've had has been on then end of our district. We have people at a district level that can run updates or fix issues we may be having. Review Source GG Greg G. Device Manager Information Technology and Services Used the software for: 2+ years ### "Nice but getting outdated" May 5, 2022 4.0 Once you learn the system, its still a bit complicated to find what does what, but its manageable. It lacks management you'd expect at a district level but works great for per building managment. Pros Destiny is comprehensive and will manage large libraries easily and quickly Cons Reporting and inventory management is outdated and difficult to bulk import. Much of their reporting is awful at best. Review Source EB Ellen B. school librarian Libraries Used the software for: 2+ years ### "Easy to Learn, Great Customer Support" November 27, 2018 5.0 I use it to automate my library. I have used it for many years, have not had any problems. Occasionally the books are not in their system and the system takes a long time to let you know. Some restrictions are in place by my organization so I am not able to catalog new items. Generally been very pleased with the software. The customer service is excellent and they do respond to user suggested improvements. Pros It is very user friendly, easy to learn and use. The customer service is very friendly, always helpful. Been using it for years, never had an issue I couldn't resolve. Cons Can be slow at times if product is not in the system. Review Source TR Tiffany R. Teacher Education Management Used the software for: 1-2 years ### "Useful Tool for Teachers!" December 12, 2019 5.0 Our school uses this software with our library, as the other schools in the district do. When I am create lessons and looking for read alouds as anchor texts or examples, the search features within this software make finding appropriate books easy. This is a huge time-saver. Pros As a teacher, I love having access to this to view books in my school library. It is easy to select specific information or categories in order to find the resources I need. I also can access other libraries in our district, as we are all using the same software for our school libraries. This is particularly useful when a specific resource is needed that is not available in my building. I like the ability to log in to my own account as well. I really like that I can search books by categories or themes - such as friendship or character change. This is helpful when creating units. Cons I cannot think of anything that I dislike about this software. Each time I use the site, I notice another feature that I can utilize in creating lessons and preparing for my students. Review Source RW Rhenea W. Asst. Technology Director Education Management Used the software for: 2+ years ### "Follett Prepares Students for Future Jobs" August 12, 2021 4.0 It has been a pleasure to learn to use Destiny. It is fairly easy to use. Pros The ability to allow students to be self sufficient helps run a small library. Students can check books out and help with inventory. Cons I feel like the resources manager is a little difficult to learn. Review Source TR Teresa R. Librarian Libraries Used the software for: 2+ years ### "Keep looking" February 12, 2020 3.0 I am unhappy and have left Destiny Library Manager. Pros Being able to create my own bar code. I liked that the picture of the book was offered. Cons Log in 3 times to use. Fill in sections for patrons I leave 90% of it blank. The lack of organization of the program. You can't just look up fiction or non-fiction. Reason for choosing Follett Destiny Library Manager I left Destiny Library Manager and went with another company. A better company. Review Source DC Dennis C. Library/Media Tech, IT Support Tech 2 Used the software for: 2+ years ### "User-friendly for staff and students" December 12, 2017 5.0 As long as you don't need to update student/patron records from Skyward, you're probably okay. Pros The graphical interface (with multiple themes) for students is fun and engaging. The frontend is very easy to use. Administrator tools are a little confusing to use at first. Online help is thorough and useful - the product's saving grace. Cons One complaint: Updating the Follett patron database is not compatible with Skyward (student information system) - requires a hands-on-intensive data collection/conversion/upload process (which we must do several times a year). Automatic updates was the pivotal feature we were sold on when deciding on purchasing - that was not a realistic promise. Uploading student pictures is no easier. Attempts at automating these processes have proven futile. Review Source SK Santosh K. Manager IT Education Management Used the software for: Less than 6 months ### "Library Manager" July 14, 2023 5.0 As implementer, its very user friendly and easy to issue and returns books, even add the titles Pros Its very nice product to manage library books and students and teachers Cons Only here we are not able to import books in bulk without free. Review Source MM Marie M. Media Specialist Education Management Used the software for: 2+ years ### "Love Destiny" February 13, 2019 5.0 The Destiny program keeps me up to date on any data I need to look at. I can run from general reports to the most detailed about my collection. Pros The program is easy to use and understand. All the reports you need to manage a library are available and easy to use. The look is clean and easy to find what you need on the screen. The help menu has every possible question you could ask and provides visual of where you need to go or do. Cons More information on the specific books provided on initial check out screen rather than having to click further to get it. Review Source SKG Sandeep Kumar G. Account Accounting Used the software for: I used a free trial ### "App management " December 26, 2023 5.0 Pros Nice services and good experience employee Cons Destiny library manager should be a good managing Review Source Similar Products Featured