Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
LightWork Performance Management is a dynamic employee performance management system designed to help identify strengths & areas for improvement in employee performance and set goals for employee and company success. Web-based, with familiar Microsoft Windows navigation, LightWork integrates with all HR systems with the tightest integration to Sage HRMS.
Provider
LightWork Software
Located In
United States
Foundation
1993
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Training
Live Online, Webinars, Videos, Documentation
Support
Email/Help Desk, Chat, FAQs/Forum, Phone Support
Small-to-medium-sized companies who are looking for: - Performance Management Solution - Time and Attendance Solution - Recruiting - Human Resources Management Solutions
Content Source: LightWork Performance Management
Based on other buyer's searches, these are the products that could be a good fit for you.
LightWork Performance Management Reviews
"It had everything we wanted"
Pros: We can add people to it easily, it allows for dual supervisors, it integrates with our HRMS software and the price fit our budget nicely.
Cons: I wish the product guide was a little more thorough. Maybe with items that showed the process of appraisals.
"Paris Review of PAM"
Overall: PerformancePAM's user-friendly, web-based program is what piqued the most interest.
Pros: The transition from training to going live has gone extremely well due to on-demand training videos, manuals, and the responsive support team. The support team has been wonderful. The technical consultants have been exceptional and communicate easy to understand instructions.
Cons: There was some work up front, but it was good work, because it gave me a chance to dissect all of our positions and really hone in on KPIs and responsibilities, getting us back to the basics of each position.
"PAM Review"
Overall: We were looking at three different options, and PerformancePAM gave us the most bang for our buck
Pros: We needed something green and timesaving like the web-based PerformancePAM My managers love the ability to see the status of all their team's appraisals at the same time Regarding the PerformancePAM support team they've been wonderful. Professional, helpful, and very knowledgeable
Cons: PerformancePAM needed to be configured to meet the review procedure we had envisioned. But all our customizations were met We were on a very tight timeframe and we should have started the PAM process a little earlier than we did to ensure proper training was received; however, this was not a fault of the PerformancePAM group
"Would recommend! "
Overall: Since using PerformancePam our supervisors now have everything at their fingertips. The convenience and simplicity of how it integrates with HRMS software is extremely helpful! The implementation consultant was remarkable, friendly and nice- I felt like I had known her my whole life! The responses from support team are timely, I've not yet had to wait to receive help.
"A great program that matched our budget"
Pros: It's easier now for us to better evaluate and track performance, rather than using a Word document which is what we had prior.
Cons: Support could be a little quicker to complete a ticket, but everyone we've worked with has been open, helpful, and very responsive.
"Controller"
Overall: Everyone was very professional, patient and helpful.
