--- title: "LightWork Performance Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LightWork Performance Management Software - reviews, pricing plans, popular comparisons to other Revenue Cycle Management products and more." source_url: "https://www.capterra.com/p/89791/LightWork-Talent-Management/" page_type: "product" language: "en" --- # LightWork Performance Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LightWork Performance Management ## What is LightWork Performance Management? LightWork Performance Management is a dynamic employee performance management system designed to help identify strengths & areas for improvement in employee performance and set goals for employee and company success. Web-based, with familiar Microsoft Windows navigation, LightWork integrates with all HR systems with the tightest integration to Sage HRMS. ## What is LightWork Performance Management used for? [Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Succession Planning](https://www.capterra.com/succession-planning-software/)[Talent Management](https://www.capterra.com/talent-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LightWork Performance Management?[Manage this product listing](https://www.g2.com/products/revpay/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LightWork Performance Management 4.3 (6) VS. [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting Price $1 Per Year Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (6) Ease Of Use 4.7 (3,520) Value For Money 5.0 (2) Value For Money 4.5 (2,627) Customer Service 5.0 (6) Customer Service 4.5 (2,741) ## LightWork Performance Management alternatives [4.6 (163)](https://www.capterra.com/p/154170/Employee-Effectiveness/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (287)](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) [4.3 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168685/Factorial-HR-Software/) [ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/) [4.5 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161821/ELMO-Software/) ## FAQs about LightWork Performance Management Overview ### What company size and specific industries is LightWork Performance Management built for? LightWork Performance Management is designed for small to medium-sized companies that need performance management, time and attendance, recruiting, and human resources management tools. It is aimed at businesses seeking an HR solution for core workforce processes rather than at a specific industry or sector. Features and Usability ### What are the key features of LightWork Performance Management? LightWork Performance Management offers performance appraisal and review management, 360 degree feedback, peer appraisals, self assessments, and appraisal history. It also includes goal setting and tracking, individual development plans, competency and skills assessment, customizable forms and templates, reporting and statistics, visual analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does LightWork Performance Management integrate with? LightWork Performance Management integrates with Sage People. Getting Started and Support ### What training and onboarding options does LightWork Performance Management offer? LightWork Performance Management provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does LightWork Performance Management offer? LightWork Performance Management provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. Since no reviewer feedback on support is available, the support experience cannot be characterized here. Users can expect the listed channels, but no evidence is available to judge response speed, helpfulness, or common issues. ## Features AI summary Based on 14,676 Revenue Cycle Management reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) LightWork Performance Management includes **HR Management** and **Employee Database**, giving HR teams a central way to manage core people processes and maintain accurate employee records. However, it does not offer **Payroll Management**. Its support for **HR Management** and **Employee Database** helps businesses keep workforce information organized, improve day-to-day HR administration, and provide teams with reliable employee data for better decision-making. 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Assessment Management Creation, administration, and evaluation of assessments or tests Commenting/Notes Leave comments and notes on documents for others to view Competency Management Catalog, manage, and develop employee skill sets Customizable Forms Customize contracts and forms to collect specific information Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements LightWork Performance Management 35 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Assessment Management: Creation, administration, and evaluation of assessments or tests - Commenting/Notes: Leave comments and notes on documents for others to view - Competency Management: Catalog, manage, and develop employee skill sets - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Basic $1.00 Per Year Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Sage People](https://www.capterra.com/p/132329/Sage-Business-Cloud-People/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.3 Based on 6 reviews Filter by rating 5(2) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DM Dawn M. Director of Human Resources ### "A great program that matched our budget" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 5, 2018 Pros It's easier now for us to better evaluate and track performance, rather than using a Word document which is what we had prior. Cons Support could be a little quicker to complete a ticket, but everyone we've worked with has been open, helpful, and very responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Judy N. HR Manager ### "It had everything we wanted" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 24, 2017 Pros We can add people to it easily, it allows for dual supervisors, it integrates with our HRMS software and the price fit our budget nicely. Cons I wish the product guide was a little more thorough. Maybe with items that showed the process of appraisals. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TI Trina I. Controller ### "Controller" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 8, 2014 Everyone was very professional, patient and helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Karen M. HR Manager ### "Would recommend! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 29, 2013 Since using PerformancePam our supervisors now have everything at their fingertips. The convenience and simplicity of how it integrates with HRMS software is extremely helpful! The implementation consultant was remarkable, friendly and nice- I felt like I had known her my whole life! The responses from support team are timely, I've not yet had to wait to receive help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Cindy H. HR Manager ### "PAM Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 5, 2013 We were looking at three different options, and PerformancePAM gave us the most bang for our buck Pros We needed something green and timesaving like the web-based PerformancePAM My managers love the ability to see the status of all their team's appraisals at the same time Regarding the PerformancePAM support team they've been wonderful. Professional, helpful, and very knowledgeable Cons PerformancePAM needed to be configured to meet the review procedure we had envisioned. But all our customizations were met We were on a very tight timeframe and we should have started the PAM process a little earlier than we did to ensure proper training was received; however, this was not a fault of the PerformancePAM group Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Tracy G. HR Manager ### "Paris Review of PAM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 26, 2013 PerformancePAM's user-friendly, web-based program is what piqued the most interest. Pros The transition from training to going live has gone extremely well due to on-demand training videos, manuals, and the responsive support team. The support team has been wonderful. The technical consultants have been exceptional and communicate easy to understand instructions. Cons There was some work up front, but it was good work, because it gave me a chance to dissect all of our positions and really hone in on KPIs and responsibilities, getting us back to the basics of each position. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.