# Surpass Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Surpass Software - reviews, pricing plans, popular comparisons to other Library Automation products and more. Source: https://www.capterra.com/p/8980/Surpass/reviews --- # Surpass Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Surpass ## What is Surpass? Surpass is an affordable integrated library management system for libraries of all types, including schools, public, congregational, museum, and corporate libraries. Whether you're automating a library for the first time or looking to migrate an existing library management system, we're here for you! ## What is Surpass used for? [Library Automation](https://www.capterra.com/library-automation-software/)[Catalog Management](https://www.capterra.com/catalog-management-software/) Overall rating Based on 128 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 1% Starting price $55 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Surpass alternatives Highest Rated [4.8 (24)](https://www.capterra.com/p/27788/Alexandria/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (60)](https://www.capterra.com/p/29128/Mandarin/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (36)](https://www.capterra.com/p/40056/ResourceMate/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.8 (10)](https://www.capterra.com/p/157700/Lucidea-Integrated-Library-Systems/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10010536/Surpass/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Catalog Management 4.8 (48) 79.17% of 48 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Search/Filter 4.7 (45) 80.00% of 45 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Circulation Management 4.8 (35) 85.71% of 35 reviewers that rated this feature as important or highly important Overseeing distribution of published materials, such as books, newspapers, magazines, etc. Barcoding/RFID 4.8 (32) 75.00% of 32 reviewers that rated this feature as important or highly important Identify and track items using barcode tags or RFID (radio-frequency identification) tags Patron Management 4.6 (31) 67.74% of 31 reviewers that rated this feature as important or highly important Manage library patron registration and accounts Content Library 4.9 (24) 75.00% of 24 reviewers that rated this feature as important or highly important Centralized repository to store content and assets Surpass 39 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create and manage digital catalog of products/services with their details, specifications, and price Caters to library management needs specific to churches Overseeing distribution of published materials, such as books, newspapers, magazines, etc. Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Alter the layout and content of reports Import and export data to and from software applications Manage digital assets Track the location of specific equipment at all times Automatically collect recurring fees or dues from members Search for specific words or phrases within a document or database Information, data and reports that are being tracked over time Track and manage inventory levels to maintain proper supply Caters to library management needs specific to law An online catalog of inventory that customers can view Manage Online Public Access Catalog information, such as title, keywords, subjects, and authors. Manage library patron registration and accounts Manage acquisition and allocation of periodicals. Caters to library management needs specific to private libraries Caters to library management needs specific to public libraries Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Manage allocation of and track books reserved for specific needs or people. Process of planning, scheduling and executing the optimal and effective use of human capital across projects Caters to library management needs specific to school libraries Search and filter data across systems to locate required information by entering keywords or certain criteria Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Manage acquisition and allocation of serials. Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.7 (96) 4.7 Based on 96 reviews ## Pricing Value for money 4.8 (87) Congregational $55.00 Flat Rate,Per Month Small $80.00 Flat Rate,Per Month Large $115.00 Flat Rate,Per Month District $130.00 Flat Rate,Per Month Premier $200.00 Flat Rate,Per Month Value for money 4.8 (87) 4.8 Based on 87 reviews ## Integrations [ OverDRIVE](https://www.capterra.com/p/160731/OverDRIVE/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (126) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (126) 4.9 Based on 126 reviews ## User reviews Overall rating 4.8 Based on 128 reviews Filter by rating 5(111) 4(14) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent PR Pat R. Librarian Hospital & Health Care ### "Surpass a library database with all the bells and whistles if you need them" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 I've used it for 4 years now and it's still a great system for our little library in a retirement community. It's fairly easy to teach the helpers the basics. I keep my own manual I've written as I learn new things in Surpass so I can quickly refer back to a 'hoe to' on anything I need to do Pros Ability to always receeive help whether it's using the help manual online, chatting with Surpass support or calling Cons Nothing I like it all. I learn as I go and don't use all the features available since our libraryvis very small and informal in a retirement community Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mary M. president Libraries ### "Surpass Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2026 Their responsiveness to questions, concerns and needs is really exceptional. They are continually making Surpass more user friendly. Pros Surpass is easy to use and their customer service is excellent. This is the best move we have done with our nonprofit mobile library. It has made things run smoothly. Cons I really have no negative feedback regarding Surpass. The transition was smooth and everyone was helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Annika D. Managing Librarian Music ### "Great experience for smaller library collection" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2026 Surpass has been easy to use, has great customer service, and offers a great value that fits within my organization's budget. Pros We have a relatively basic version of Surpass, and it's an absolutely great value for our needs. The customer service is excellent and is the primary reason I would recommend this software to others; I always know that help is just an email or a phone call away. Cons The only thing that comes to mind is that the user interface in the basic version we use is visually a bit dated, but this has no impact on functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Judy G. Librarian Libraries ### "Surpass is an Excellent product for our small library!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2026 I helped catalog an entire library using old barcodes, new barcodes and everything in between. The ease of learning the program was so helpful as I trained others to help. Pros Surpass is very user friendly and intuitive. Any time I have had a problem they have helped me fix it. They go above and beyond to get it right. Cataloging is easy and labeling is easy. Cons I only have one complaint...You can't make 13 digit barcodes...or I can't figure out how...I really don't have any other complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2026 Hi Judy, Thank you for taking the time to share your experience with Surpass. We greatly appreciate it! I'm happy to hear that you have had great help from our team and that you find the cataloging and labeling process easy. As for the 13-digit barcodes, I suspect that's because 13-digit barcodes are typically a type of barcode called 'codabar' that may be different from the type you're currently using. If you would like to have us investigate that further, we would be happy to anytime! KH Kylie H. Media Specialist Libraries ### "Worth Every Penny" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2026 So far, our small library has utilized the customization of the website layout especially for the cost of your system. Pros We appreciate how user friendly Surpass is for patrons and also our library staff. Our library catalog was easily uploaded into the Surplus system. Cons Honestly at this time Surpass has worked very well for our library needs. Customer service has been a huge help for our library. Alternatives considered [Alexandria](https://www.capterra.com/p/27788/Alexandria/) Reasons for choosing Surpass We chose Surpass for easy use, website connection to the catalog, and price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Mia C. Community Engagement Technician Non-Profit Organization Management ### "A Flexible System That Improves with Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 My overall experience with Surpass has been positive. While there is a learning curve, the system is secure, customizable, and effective for library management, book cataloging, and tracking both circulating and non-circulating materials. Pros What I like most about Surpass is its strong library management capabilities, security features, and customization options. While there is a learning curve, the system is intuitive and makes book cataloging, managing the library catalog, and tracking materials efficient and reliable. Cons What I liked least about Surpass is the initial learning curve. While the system is robust and customizable, it can take time for new users to become comfortable navigating all features without additional guidance or training. Switched from [ResourceMate](https://www.capterra.com/p/40056/ResourceMate/) Stronger security and access controls for staff roles and sensitive data Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2026 Hi Mia! Thank you for taking the time to leave feedback for us. I'm happy to hear that you are satisfied with your Surpass experience and am especially glad to hear that you are finding it efficient reliable. We're doing our best to make it so! I appreciate your thoughts regarding the learning curve. We've put a lot of effort into growing our documentation and video libraries over the past couple of years and will continue to do so in order to make onboarding as simple as possible. If you have any ideas for content that you think new users would find helpful, please let us know! MB Mary B. Librarian Education Management ### "Five Star Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 8, 2026 Surpass works well for our business and whenever there is a hiccup it is a pleasure to reach out and work with Customer Service. Pros My favorite thing about Surpass is actually the Customer Service. They have been quick, kind, empathetic and very positive every time I have reached out. This is very, very much appreciated. Cons There are a few things I would like to tailor to our specific office that I've been told are not possible, like removing due dates from the receipts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 12, 2026 Hello Mary, Thank you for taking the time to share your thoughts on Surpass. We are happy to hear that you have found our customer service team responsive and supportive. I believe I can speak for the whole team when I say we're all happy to be here and that we love supporting our libraries! I appreciate your honesty regarding the customizability options. We've tried hard to balance user-friendliness with customizability -- and we base most of our changes off of feedback from current clients. If we gather that more libraries would like to have the option to remove due dates from receipts, we'll certainly look at making that an option. In the meantime, I would recommend submitting a Wish List ticket so that if that option is ever added, you'll be the first to know! LS Larry S. Volunteer Religious Institutions ### "Surpass Software Met Our Needs Cost Effectively" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2025 Our experience with Surpass Software has been very positive. We have had no problems. The learning curve was not high. Volunteers mastered the software quickly. Pros Surpass Software was a perfect match for our organization to automate our 5000 book library. Our organization is run by volunteers. The process to enter the collection into Surpass was straightforward and easy to learn. The support staff was excellent and available as we learned the system. We have moved from only in building use of our library to publishing our database on the web, with our members able to search the database from any place on the internet. We highly recommend the Surpass software. Cons We have had no problems implementing the software with the help of the support staff. The database being in the cloud made implementation quicker and more reliable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 2, 2025 Hello Larry, Thank you for taking the time out of your day to leave us a review. We're so happy to hear that your experience getting set up with Surpass has been so positive! We do our very best to make the software as user-friendly as possible. We look forward to continuing to work with you! JC Jennifer C. Media Specialist Education Management ### "AMAZING PRODUCT AND TEAM BEHIND IT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2025 \[sensitive content hidden\] was very helpful. Everyone at Surpass was. She was able to fix my issues and was so patient and understanding with me. Pros The data that Surpass supplies helps me to see what is trending, what is missing, and helps me keep track of overdues, etc. It's very user-friendly. Cons Nothing. It's a great program. I like the built in support so much because it helps keep me on track. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Marjorie G. Library Volunteer Libraries ### "Five stars! Couldn't be happier!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2025 Overall, the system has greatly improved the way I manage and present our library’s collection, making it both user-friendly for patrons and practical for administrators like myself. Pros I’ve had a very positive experience working with Surpass as an administrator. The process of inputting new resources is straightforward and efficient, with clear fields and options that make organizing materials simple. I especially appreciate the flexibility in customizing records, which allows me to highlight important details and ensure users can easily locate what they need. Navigating around the site is smooth and intuitive—the menus are well-structured, and search features are responsive and accurate. Cons There is nothing so far that I have not liked about Surpass. It has been a learning curve to navigate around the site, so expect to need some time initially. Switched from [ResourceMate](https://www.capterra.com/p/40056/ResourceMate/) We were looking for a cloud based system for our library. Alternatives considered [TinyCat](https://www.capterra.com/p/268527/TinyCat/) Reasons for choosing Surpass We liked the customer service and the ease of using the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 12, 2026 Hello Marjorie, Thank you for taking the time to review Surpass and share your experience. We work hard to bring our librarians a system that is both efficient and user-friendly, so it's exciting to hear that you have observed those qualities! [View all Reviews](https://www.capterra.com/p/10010536/Surpass/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Simple Little Library System vs Surpass](https://www.capterra.com/compare/189633-10010536/Simple-Little-Library-System-vs-Surpass)[Follett Destiny Library Manager vs Surpass](https://www.capterra.com/compare/8972-10010536/Destiny-Library-Manager-vs-Surpass)[Genesis G4 vs Surpass](https://www.capterra.com/compare/17406-10010536/Genesis-G4-vs-Surpass) [Demco vs Surpass](https://www.capterra.com/compare/128129-10010536/SignUp-vs-Surpass)[CodeAchi Library Management System vs Surpass](https://www.capterra.com/compare/183633-10010536/CodeAchi-Library-Management-System-vs-Surpass)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)