# Page 2 | Salary.com Software 2026: Features, Integrations, Pros & Cons | Capterra

> Page 2 - Capterra's in-depth exploration of Salary.com Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Salary.com Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/89832/TalentManager

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Page 2 - Salary.com Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra verifies reviews

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How Capterra ensures transparency

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Salary.com

## User reviews

AU

Anonymous User

Human Resources Business Partner

Financial Services

### "Great tool with a great interface"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 26, 2017

Pros

The tool is great and offers all the functionality we need. The interface is clean and it is easy to find what is needed. All interactions I have had with customer support have been pleasant as well.

Cons

The PDF output when there are multiple scopes or a hybrid position with market data isn't as clean as the web interface.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MJ

MARY JO S.

COMPENSATION SPECIALIST

Research

### "Customer from 2009 to 2015 with former company and implemented with new employer."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 3, 2017

Pros

Ease of use for managers and administrators, several report options, data dump very useful for administrators when reviewing overall increase information, and pdf statement printing.

Cons

Cannot have managers in approval process more than once. All employee increases must be recommended by their direct manager and approved by their Research Unit Leaders. RU Leaders report to the VP and the VPs have direct reports, so the straight line approval process in CompXL does not accommodate our "circular approval" requirements.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Marsha T.

### "Great customer support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 1, 2016

This was my second year using CompensationXL and the staff supporting me at HCR is great. We use the software not only for year-end salary planning and awarding but for housing our complex global market structure as well. We haven't yet migrated to the most recent release and HCR continues to support us and help resolve whatever issues we faced this year which was mostly user error! When we needed something recorded or reprogrammed they got right on it and resolved the problem with haste. We haven't used CompensationXL to its fullest capability probably but whenever I called with challenges or issues, my reps were responsive, helpful and supported me in getting the job done. Even in the midst of Hurricane, my rep was on the phone with me concerned about my go-live the following week. Now THAT's customer service! I found the same level of service with my other rep my first year here and together they make a great team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NV

Nancy V.

### "I wish I can give them more stars."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 30, 2016

The product is good but the customer service is amazing! Very responsive, Cindy and Mark can do whatever you ask them to do in a timely manner. We are very satisfied with the CompXL and the entire HCR Software team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Kathy L.

Senior Global Compensation Analyst

### "Great Product/Great Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 11, 2016

This has been a very positive experience for my company. I was looking for a tool that would eliminate the manual slicing & dicing of spreadsheets and CompXL was able to provide a product to accomplish this. This tool is now sued for several different processes (Performance Management Ratings, Bonus, Merit) down to providing communication statements to employees for incentives and increases. The support we receive is outstanding. Matt is extremely flexible and supportive of our needs. If you are looking for ways to streamline processes for annual cycles and you cannot afford to purchase other more expensive systems, then this is a great option. Affordable and easy to use.

Pros

Ease of use.

Cons

Would love to eliminate the export and import process and allow managers to enter directly in the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Rebekah A.

Compensation Analyst

### "Drastically cut down transaction time; New reports function invaluable"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.5

4.5

Likelihood to Recommend

8/10

February 24, 2016

Pros

This is my second compensation year using CompXL. After the initial year of implementation, the software cut down my year-end compensation process drastically. In previous years, I would be at the office until 10pm every night for weeks on end and would be meticulously searching for file linkage errors and missed updates. The worst part about distributing Excel files to each of your department leaders individually is how difficult it is to keep track of minor tweaks and adjustments made throughout the inevitable iterations of the compensation process. The software is completely customized to my own uniquely complicated incentive compensation structure at my firm, which I would not be able to find anywhere else to this great of detail. My biggest qualms with the software in the first year was the lack of reporting/filtering capabilities. They have updated that this year and the reporting functionality is literally invaluable. While it might take a less tech-savvy person a while to get the hang of the configuration of reports, for someone like me (who can manipulate excel from an intermediate to advanced level), the new reports allow me the perfect amount of autonomy to configure as many complex reports as I'd like. My CEO requires 30+ reports a year, so semi-automating this process was crucial. This has made my life so much easier that the biggest issue is me being LESS meticulous and detail-oriented because I trust the program more.

Cons

The most obnoxious part is the uploading of employee data since I generally have many small, one-off adjustments to make that add up. You have to import it instead of tweaking it within the system. The obvious worst part about CompXL is the user interface, which is...very excel-like. This isn't going to be like logging into ADP, or Ultipro, or SuccessFactors to do your compensation process. But what it lacks in the modern widget-designed HRIS, it makes up in functionality. You can do a LOT more in this program than you can in any of those programs, because you are basically only limited to the limitations of Excel--which are few.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EG

Elissa G.

Compensation, Benefits & HRIS Manager

### "Great Product, Easy to Implement and Even Easier to Use."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 17, 2016

CompXL saved our department hours of slicing and dicing spreadsheets, managing email approvals and workflow. Our end users found the system intuitive and easy to navigate. I appreciate the total flexibility of the system allowing us to utilize CompXL for many different and varied processes. The Implementation was fast and easy and customer support was superior.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PG

Paulette G.

Global Compensation Manager

### "This will be the 4th year"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 14, 2016

Excellent overall, easy to use as a spreadsheet. Matt and Travis are very helpful, accessible and knowledgeable. Reporting could use a bit of work to be more flexible in what you can run from the tool

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jeffrey S.

Sr Director Compensation

### "Overall great value in salary planning tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 14, 2015

We've been using CXL for 6 cycles now globally...very intuitive and flexible. Helped us clean up a messy process...planners troughout the organization really take to it...Great service, high recommend! Thanks HCR!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Doris S.

Sr. Compensation Analyst

### "My overall experience in using this software has been very positive. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 11, 2015

The CompXL software is easy to use and can be configured to meet simple and complex requirements. The customer service aspect is also very good. Our representative is very responsive to our needs. I would not hesitate to recommend the CompXL software to other compensation/human resource professionals.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Mark A.

Lead HRIS Analyst

### "Enables managers to make strategic pay and performance decisions"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 11, 2015

My organization has used CompXL for our annual performance review since 2009. Application has tools empowering managers to make sound decisions regarding pay, performance and budget. Managers find CompXL easy to use and appreciate the analytical reports available to them with just a "click". We actually have managers eager to use CompXL each review cycle. Prior to CompXL the annual review process was a tedious paper pushing exercise -- now much more attention is focused on how to allocate review budget in a way which ties pay to performance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Carrie B.

HR Director

### "Top-notch product & service! "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 11, 2015

I had been looking for a product for years that could move our excel-based comp sheets online and my prayers were answered! CompXL has met all of our needs and quite frankly might be the most-exciting single product I use as an HR professional. It is relatively easy to use and meets all of our needs. Matt Davis has been awesome to work with and has provided top-notch customer service every single set of the way. He is always extremely responsive and there for me when I need him, and in particular when I need his support the most when deadlines are closing in. Great, great, product that I highly recommend!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Stacy H.

Senior Compensation Analyst

### "Our merit increase and bonus processing was streamlined and managers found it easy to use. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 9, 2015

Pros - CompXL is an excel-based tool that our managers found intuitive when setting merit pay or processing bonus payouts and our compensation team could easily aggregate and load into our HRIS. Cons - Separate stand alone tool. We have used the tool for over 7 years with excellent technical support and beneficial enhancements that kept pace with our compensation needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 10, 2015

Stacy, Its been our pleasure serving you and the team at Premier. One small clarification for the sake of review readers: From a technical perspective CompXL is an EXCEL COMPATIBLE tool which is built on enterprise grade .NET platform and leveraging a SQL database with hosting on premise or in the cloud. "Excel Based" has different implications to technical folks as there are some solutions which are literally built using the excel software framework plus vba/etc. CompXL is not technically speaking, EXCEL BASED. End clarification :-) Thanks for chiming in on your satisfaction with the product and our team.

DS

Deanna S.

Sr Compensation & HRIS Manager

### "Very easy to use, real-time updates makes it easy to adjust tool based on business needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 7, 2015

Overall, I really like the compensation tool and would recommend to others. Last year we used the tool for salary and bonus planning and this year we've added our Long Term Incentive planning to the tool. Ideally, I wish we would have synced up the data elements between the two planning periods for ease of using the same fields, nomenclature to allow for easier reporting, but I'll know that for next year. We are about to launch our 2nd year of salary/bonus planning and I am looking forward to working with this tool again. If you have an excel savvy HR Admin, then you can make most changes you need right in the tool. However, HCR can always make any adjustments you need in the event you're on a time crunch or don't have the technical skills to update on your own. I like the flexibility of who can control the tool and display of the spreadsheets. I would recommend knowing the process and the flow you want for approvals and what is displayed on communications and discuss with your Representative so that you can effectively map out your needs to avoid any re-work or duplicative effort. The customer service level provided is excellent and very responsive, I couldn't have asked for a better Technical Lead than who we have.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

David M.

HR Director

### "Excellent Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 27, 2015

CompXL has been an excellent solution for our compensation administration process. The managers find it easy to use and HR finds it a huge improvement to the cumbersome process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Sandy B.

Manager, Incentive Compensation

### "OpenText Implementation of CompXL"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 6, 2013

I'd recommend the solution for small-mid size companies and even larger companies that continue to rely on Excel based processing for ad hoc reviews/programs - as this solution can significantly reduce the efforts in cutting & consolidating workbooks - along with a secure process for uploading & downloading. Easy to use and well-supported from a customer support perspective make it a win.

Pros

Quick implementation time, easy to support with few resources required, and greatly reduces the administrative effort. Snappy little tool that was well received by end users.

Cons

Not really able to interface with large enterprise apps but the exports and reports make for easy workarounds.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MN

michelle N.

### "Best used by companies with more than 200 employees"

5.0

Overall Rating

5.0

5.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

May 4, 2011

For HR and compensation teams of companies with 200 or more employees, CXL offers a lot of perks. The one I found most appealing was the personal service that comes with the software solution. For example, Davis says that when a company signs on, an HRC/CXL team member is assigned to them and will handle all of their needs. A company does not have to deal with multiple people – as might be the case with bigger compensation solution providers. Full review at http://www.getapp.com/blog/compensationxl-review-a-flexible-and-affordable-alternative-to-painful-compensation-processes/

Pros

I was impressed with the fact that CXL will comport to the processes of the company rather than the other way around.

Cons

not for companies with less than 200 employees

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)