--- title: "Salary.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Salary.com the right Compensation Management solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/89832/TalentManager/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Salary.com 4.8 (43) [View alternatives](https://www.capterra.com/p/89832/TalentManager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Salary.com Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews NK Navpreet K Team leaderMachinery, 51 - 200 employeesUsed the software for: 1-2 years. “Ots user friendly interface makes it simple to navigate and compare salaries by role, location and expertise.“ January 29, 2026 DC Daniel C Benefits and Compliance ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months. “Being that I work in a field that has some specific and customized job titles it is sometimes difficult to get pinpoint information on the platform.“ May 25, 2026 VH Victoria H HR ManagerAviation & Aerospace, 201 - 500 employeesUsed the software for: 1-2 years. “The cost is high to sign up for the program. “ December 8, 2025 ## Showing most helpful reviews Showing 1-25 of 43 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DB Delicia B. HR Ops Mgr Used the software for: 3-5 years ### "Compensation Comparison " August 31, 2026 5.0 Pros You can search for compensation based on jobs titles, descriptions, industry, location and even years of experience. Cons I do not have any cons at this moment about salary.com. Our experience has been sufficient and our needs are being meet all around. Review Source R Reviewer Benefits and Compliance Manager Used the software for: Less than 1 year ### "Salary.com review" May 26, 2026 4.0 Pros This platform provides good benchmarking tools that allows you to have relevant data and information when evaluating roles. Cons Being that I work in a field that has some specific and customized job titles it is sometimes difficult to get pinpoint information on the platform. Review Source R Reviewer Team leader Used the software for: 1-3 years ### "Trustworthy platform for salary comparison " February 10, 2026 5.0 Overall experience has been positive. Ots user friendly interface makes it simple to navigate and compare salaries by role, location and expertise. Pros i liked most about is tha how detailed and reliable data is. This platform provides well researched compensation insights including base pay and benefits. Cons some of the more insights detailed and advanced tools are locked and only unlocked after paid subscription Review Source Victoria H. HR Manager Used the software for: 1-3 years ### "Good system" December 9, 2025 4.0 I have had an overall good experience with them. I think it is a good database for comp analysis and creating pay ranges. Pros The data is reflective of global an US compensation which is helpful data to compare with other industries. Cons The cost is high to sign up for the program. They used to have where you can do a generic one but it is not based on the factors that make the match good. Review Source Alexandra V. People Business Partner Used the software for: 1-3 years ### "CompAnalyst Market Data" March 4, 2025 5.0 CompAnalyst has become the first place we go when researching market data. It has helped us ensure we are paying our employees fairly, while maintaining a competitive edge in the workforce. The platform has many great features, however it would be nice if there were more features included in the base package. Pros CompAnalyst makes it easy to run market research on our jobs, ensuring we maintain competitiveness in the workforce. Cons There are many add on features. It would be nice to bundle more into each package. Review Source R Reviewer Senior accountant Used the software for: 3-5 years ### "Excellent payroll software" January 2, 2025 5.0 Pros Very easy to use look up employees verified benefits Cons Nothing in particular really good software Review Source R Reviewer Compensation Analyst Used the software for: 1-3 years ### "Drastically cut down transaction time; New reports function invaluable" February 25, 2016 4.0 Pros This is my second compensation year using CompXL. After the initial year of implementation, the software cut down my year-end compensation process drastically. In previous years, I would be at the office until 10pm every night for weeks on end and would be meticulously searching for file linkage errors and missed updates. The worst part about distributing Excel files to each of your department leaders individually is how difficult it is to keep track of minor tweaks and adjustments made throughout the inevitable iterations of the compensation process. The software is completely customized to my own uniquely complicated incentive compensation structure at my firm, which I would not be able to find anywhere else to this great of detail. My biggest qualms with the software in the first year was the lack of reporting/filtering capabilities. They have updated that this year and the reporting functionality is literally invaluable. While it might take a less tech-savvy person a while to get the hang of the configuration of reports, for someone like me (who can manipulate excel from an intermediate to advanced level), the new reports allow me the perfect amount of autonomy to configure as many complex reports as I'd like. My CEO requires 30+ reports a year, so semi-automating this process was crucial. This has made my life so much easier that the biggest issue is me being LESS meticulous and detail-oriented because I trust the program more. Cons The most obnoxious part is the uploading of employee data since I generally have many small, one-off adjustments to make that add up. You have to import it instead of tweaking it within the system. The obvious worst part about CompXL is the user interface, which is...very excel-like. This isn't going to be like logging into ADP, or Ultipro, or SuccessFactors to do your compensation process. But what it lacks in the modern widget-designed HRIS, it makes up in functionality. You can do a LOT more in this program than you can in any of those programs, because you are basically only limited to the limitations of Excel--which are few. Review Source IO Ian O. Data Analyst Used the software for: 1-3 years ### "Easy to use, more than sufficient data" November 21, 2024 5.0 Pros CompAnalyst has a large selection of jobs and job levels from which to analyze. There are very few jobs we cannot find data. The data provided is very helpful in our benchmarking and compensation process. The ability to adjust the job for specific skills and/or certifications and adjusting the criteria (years' experience, education, direct reports, etc.) is wonderful. Cons We do not have any complains about the CompAnalyst system. Review Source R Reviewer Mgr, HR Services Used the software for: 1-3 years ### "Flexible software, responsive team to work with" November 14, 2018 4.0 We implemented the software as a temporary solution last year while we determine if/when we'll implement a full HCM that includes compensation. It replaced a system that was extremely difficult to use, lacked flexibility, and took 4-5 hours to refresh reports with a significantly manual process. CompXL gave us exactly what we needed at a reasonable price. This was our first attempt at implementing a common system worldwide and we were able to meet almost all expectations for each of our operating companies and come to agreement on a single configuration solution when necessary. The interface was easy for most managers to use given that it's very Excel-like. The ability to change the hierarchy helps when we have people moving around. The reporting runs in seconds and is up to the minute with changes that have been entered. My only complaint is that the software runs slowly when using the online version of the workbook and when refreshing pages/moving between pages in the application. Pros The flexibility of the software to do most of what we needed. We were able to customize the reporting so our award approval process is very quick to complete. In addition, the customer service received from our account rep was always very timely and informative. Cons The slowness. When using the software, it was slow to refresh the pages, sometimes taking up to 10 seconds or a little more to refresh. Review Source R Reviewer Senior Global Compensation Analyst Used the software for: 1-3 years ### "Great Product/Great Service" August 14, 2016 4.0 This has been a very positive experience for my company. I was looking for a tool that would eliminate the manual slicing & dicing of spreadsheets and CompXL was able to provide a product to accomplish this. This tool is now sued for several different processes (Performance Management Ratings, Bonus, Merit) down to providing communication statements to employees for incentives and increases. The support we receive is outstanding. Matt is extremely flexible and supportive of our needs. If you are looking for ways to streamline processes for annual cycles and you cannot afford to purchase other more expensive systems, then this is a great option. Affordable and easy to use. Pros Ease of use. Cons Would love to eliminate the export and import process and allow managers to enter directly in the system. Review Source R Reviewer Compensation Manager Used the software for: Less than 1 year ### "Great tool if you want to customize" December 16, 2020 5.0 Had a great experience my first year. Worked through a few bumps, which was to be expected, and am excited to continue to perfect it each year. Pros The customizable features. I didn't think we would find a tool that met all of our unique needs. Also, \[SENSITIVE CONTENT HIDDEN\], our rep at the company, was there anytime we needed him. Cons There are a few things that we set up that I think I would change for the next cycle. But it was more because we were trying to get a little too complicated with it when we could have simplified the process on our end a little more. Review Source R Reviewer Director of Compensation Used the software for: 3-5 years ### "CompXL is a Lifesaver" December 19, 2018 5.0 We went to the CompXL team with very little time to implement this program for use during the annual compensation process. The team assured me that they could have this up in running with plenty of time to test and implement. The team was completely right about the implementation. We were successful that year that we stayed another two years after the initial implementation. I would suggest this software to any company that needs a simple system, low cost, and fully supported. Great system! Pros \* The software was very simplistic and easy for our manager population to complete a Compensation process \* If there were kinks or fixes to be made, we got immediate service to get issues resolved \* Programmers were very knowledgeable of the software and very responsive \* The program was easy to implement in a limited time Cons \* The system looks so much like excel that the users wanted it to act exactly like excel. Review Source LF Lorna F. Associate Director, Compensation and Benefits Used the software for: 1-3 years ### "Review of CompXL" June 30, 2022 5.0 Very positive and a wonderful support team. \[SENSITIVE CONTENT\] is a pleasure to work with and very supportive and timely in acting on my requests. Pros The ease of use - very simple and I am able to use and mirror my current compensation excel worksheet that I'm familiar with. It is flexible and very affordable. Cons I really don't have anything to say that I dislike about the product. My experience has been great overall! Review Source R Reviewer COMPENSATION SPECIALIST Used the software for: 3-5 years ### "Customer from 2009 to 2015 with former company and implemented with new employer." July 3, 2017 5.0 Pros Ease of use for managers and administrators, several report options, data dump very useful for administrators when reviewing overall increase information, and pdf statement printing. Cons Cannot have managers in approval process more than once. All employee increases must be recommended by their direct manager and approved by their Research Unit Leaders. RU Leaders report to the VP and the VPs have direct reports, so the straight line approval process in CompXL does not accommodate our "circular approval" requirements. Review Source R Reviewer Manager, Incentive Compensation ### "OpenText Implementation of CompXL" February 9, 2013 4.0 I'd recommend the solution for small-mid size companies and even larger companies that continue to rely on Excel based processing for ad hoc reviews/programs - as this solution can significantly reduce the efforts in cutting & consolidating workbooks - along with a secure process for uploading & downloading. Easy to use and well-supported from a customer support perspective make it a win. Pros Quick implementation time, easy to support with few resources required, and greatly reduces the administrative effort. Snappy little tool that was well received by end users. Cons Not really able to interface with large enterprise apps but the exports and reports make for easy workarounds. Review Source Carrie A. B. HR Director ### "Top-notch product & service! " May 17, 2017 5.0 I had been looking for a product for years that could move our excel-based comp sheets online and my prayers were answered! CompXL has met all of our needs and quite frankly might be the most-exciting single product I use as an HR professional. It is relatively easy to use and meets all of our needs. Matt Davis has been awesome to work with and has provided top-notch customer service every single set of the way. He is always extremely responsive and there for me when I need him, and in particular when I need his support the most when deadlines are closing in. Great, great, product that I highly recommend! Review Source R Reviewer Compensation, Benefits & HRIS Manager ### "Great Product, Easy to Implement and Even Easier to Use." May 17, 2017 5.0 CompXL saved our department hours of slicing and dicing spreadsheets, managing email approvals and workflow. Our end users found the system intuitive and easy to navigate. I appreciate the total flexibility of the system allowing us to utilize CompXL for many different and varied processes. The Implementation was fast and easy and customer support was superior. Review Source JS Jeff S. Sr Director Compensation ### "Overall great value in salary planning tool" May 17, 2017 5.0 We've been using CXL for 6 cycles now globally...very intuitive and flexible. Helped us clean up a messy process...planners troughout the organization really take to it...Great service, high recommend! Thanks HCR! Review Source CS Cassidy S. HR ADMIN Used the software for: 3-5 years ### "Salary.com is a great tool for HR when deciding competitive salaries!" September 17, 2025 4.0 Salary.com that I can access myself, wonderful. The sales team who tries to sell you the compensation software they have-bad experience. Pros It is very transparent on what qualifications fall under which job titles and salaries. I like all the probing questions it asks to get you the most accurate data such as industry, job title, and location. It is very easy to use! Cons The sales team is very pushy and misleading when trying to get you to set up a demo of their paid HR software for salary benchmarking. Their original call in which they cold called me, they made it sound like they wanted to set up a 15 minute call to ask me questions/ take a survey about compensation for my employees to better build their listed salaries on their website. Then, once I agreed to the call, I was emailed a link to a zoom meeting for a product demo. I asked if I was mistaken what it was about and they said oh no we do need your input but also want to show you the paid version of our site. During the meeting they asked me no questions and just tried to sell me a software/show me how to use their paid software. Review Source R Reviewer HR Manager Used the software for: Less than 1 year ### "User friendly Design " October 13, 2025 5.0 Easy to use and maneuver through the system. We use the app for many different features and I find it easy to find what I am looking for. Pros Love this for pricing jobs quickly. With a company that has many different job descriptions and a need to improve our team. This feature is very helpful. Cons Cost for service, I feel this is a little elevated. I feel that the price should be a little more competitive with other platforms. Review Source Kayla S. This is person level Used the software for: Less than 1 year ### "I like salary.com" August 21, 2025 5.0 Pretty good and mostly accurate. I enjoy looking there for information and know its mostly accurate, Pros Easy to use and pretty accurate! There were occassionally something that was inaccurate but mostly correct on benchmarks. Cons Not everything seems vetted enough. Maybe the occassional person getting in there with false information. Review Source JS Jaime S. Plant and Quality Manager Used the software for: 1-3 years ### "Supplied reliable data to facilitate sound pay determination" April 21, 2025 5.0 Pros The comprehensive data provided by CompAnalyst has assisted our company in making workable and fair pay decisions. The market data is quite detailed, thus enabling us to see where we stand as far as compensation is concerned in this industry. Cons Some of the data sets had to be manually update because of a newer data in the market which can be tiresome and might contain errors. Review Source MM Michael M. SVP Used the software for: 3-5 years ### "OUtstanding " August 20, 2018 5.0 Great overall experience. Prior to CompXL we had a very labor intensive process using excel files that would be altered by users causing significant administration issues. CompXL provided a framework and functionality to control the data and user interface eliminating the ability for users to to alter sheets. Pros Great product. We use excel to a great extent and CompXL allows to leverage excel to manage our compensation information and processes in a very effective customized solution for compensation management. Cons I have yet to be dissatisfied. The software has been excellent and delivered as sold and beyond. Review Source Verified Reviewer Human Resources Business Partner Used the software for: Less than 1 year ### "Great tool with a great interface" December 27, 2017 5.0 Pros The tool is great and offers all the functionality we need. The interface is clean and it is easy to find what is needed. All interactions I have had with customer support have been pleasant as well. Cons The PDF output when there are multiple scopes or a hybrid position with market data isn't as clean as the web interface. Review Source MD Myra D. Sr. Manager, Compensation Used the software for: 3-5 years ### "Why we have been a client for so long" November 6, 2018 5.0 Our business model has changed throughout the years, and this product adapts and continues to provide the functionality we need. It has been a very positive experience for our organization. I highly recommend it. Pros It is very user friendly as well as flexible. We have great support and customer service experience. We have seen this platform grow through the years only to keep becoming better and better. Our organization has multiple uses for this product and it fits our current needs like a glove. Cons I can't think of any aspect of this solution that I don't like. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.